JOB SUMMARY
§ 时刻为客人提供亲切专业的服务。
Provides
a courteous and professional service at all times.
§ 对酒店其他部门的同事也就是我们酒店的内部客人也要保证始终如一的高品质服务。
Ensures
that employees also provide excellent service to internal customers in other
departments as appropriate.
§ 提供及时、有效而个人化的服务,确保达到专业、高品质的工作水准。遇到不能解决的问题时,迅速汇报,确保高效的服务。
Handles
all guest and internal customer complaints and inquiries in a courteous and
efficient manner, following through to make sure problems are resolved
satisfactorily.
§ 与同事保证良好的沟通和和睦的人际关系。
Maintains
positive guest and colleague interactions with good working relationships.
CANDIDATE
PROFILE
Education and
Experience
Have similar position in international 5 star hotel or
3 years’ experience in international 5 star hotel and related professional
area.
具有国际5星级酒店相同职位经验或3年5星级酒店厨师工作经验或相关专业领域的工作经验。