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列表 明细
薪资:8001-10000 经验:不限 企业类型:单体酒店(四星/准四星)
地区:广东-佛山 食宿:食宿情况

 岗位要求1.负责市场客户的开发、销售及管理工作。2.整合公司酒店、餐饮产品等资源,带动客房销售,做好市场调查分析报告,根据市场变化提出改进,提高酒店平均房价和市场占有率;掌握行业市场动向、特点和发展趋势;负责制定、编导酒店最新优惠促销方案,完成月度、年度销售任务。3.积极主动与其他旅行社、订房中心、企事业单位联系,及时发现潜在客户,努力扩展业务维持良好的合作关系,不断开拓新市场、新客源。4.定期拜访客户,与客户保持良好关系。5.手机客户反馈意见与建议,及时上报总经理处,以便改进工作。6.建立市场客户档案资料,维持良好的客户关系。7.协调各部门之前的关系,加强横向沟通,配合作好接待,销售工作。任职要求1.大专及以上学历,市场营销等相关专业优先;2.两年以上连锁酒店或者星级酒店同等岗位经验;3.熟悉广东市场,有广东省客源优先考虑。

薪资:面议 经验:不限 企业类型:国内管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

岗位职责1.为宾客提供专业,友好,高效,热情的电话叫早服务;2.掌握每日抵电宾客名单,特别是重要宾客和回头客,了解他们的特殊要求;3.负责及时准确的将宾客的留言输入系统中;4.确保所有宾客的询问和要求,都得到专业的帮助和热情友好的态度;5.确保所有电话的转接是按专业标准,并且有礼貌;6.熟知酒店所能提供给宾客和来访者的服务和设施;7.了解酒店的餐厅及营业时间和经营范围。岗位要求1.大专及以上学历;2.说话口齿清楚,音质优美,反应敏捷;3.能适应倒班工作。

薪资:面议 经验:不限 企业类型:国内管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

岗位职责1.服从上级的工作安排;2.按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录;3.协助做好大堂寻人服务和在大堂放置各类告示牌,及时撤换过期的告示牌并搬至指定的存放地点;4.做好行李服务设备的清洁工作;5.按照服务流程迎送客人,提供拉门服务;6.维护出入车辆秩序,保证上下客车位和车道畅通;7.阻挡精神病患者和衣冠不整者进入酒店,发现异常情况,立即与值班的保安人员或大堂经理联系,妥善处理;8.准确回答客人的询问,主动做好服务工作;9.保持岗位周围的环境整洁,发现果皮、纸屑、烟蒂等杂物及时捡掉;10.下雨天,为上下车客人撑伞,并为客提供雨具存放及保管,并提供借伞服务;11.熟悉酒店各种服务项目和营业时间,向客人推销酒店的各项服务,介绍酒店客房设施。了解本市交通、商业、旅游等方面资料;12.随时听从接待员的召唤,迅速接受带房任务及为客提供物品转接服务;13.为客人指路,认真回答客人的询问,尽量满足客人的需求;14.负责分送邮件、报刊、报表、留言单及前厅通知等,并按规定登记和办理签收手续;15.受理客人行李寄存及领取,并做好详细的存取记录;16.协助大堂副理维持大堂秩序,控制好大堂内外的灯光;17.积极参与酒店和部门组织的各项活动,完成上级交予的各项工作。岗位要求1.大专以上学历,具有1年以上从事前厅服务工作经历;2.工作认真、作风细致、吃苦耐劳、反应灵活;3.能进行英语日常会话,开展对客服务。

薪资:3001-4000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Should be alert and attendant while guest are swimming. Should not live the guest in any case alone.客人游泳时提防并注意客人的安全。任何情况下不能把客人单独留在游泳池。Should inform immediately to management in case of any incident occur around swimming pool.泳池范围内发生任何突发事件要立即通知管理层。Make sure that guest should be saved if he/she is drowning or face any trouble.在客人遇到麻烦时确保他/她的安全。Should be able to provide first aid to guest. Should call for emergency help immediately.给客人提供急救服务并立即拨打紧急救助电话。 Conduct daily inspections of swimming pool, lockers.每日检查游泳池,更衣室。Make sure that swimming pool, lockers are hygienically cleaned. 确保对游泳池,更衣室进行消毒清洁。Handle all complaints and requests immediately and tactfully. Make sure the guests are satisfied with the service before they leave the hotel. Request assistance from the Leisure Club supervisor if complaints and requests cannot be handled. 迅速巧妙地处理客人的投诉和要求。确保客人离开酒店前对酒店提供的服务感到满意。如果无法妥善处理客人的投诉和要求应请求康乐中心主管的帮助。Maintain a daily logbook where it should record all necessary follow-ups for the next shift. Note in logbook all complaints unusual activities and attitude of the Leisure Club staffs for the information of AEHK/ Leisure Club Supervisor.保管每日信息本并记录下一班应跟办的事项,客人投诉,不寻常的行为,以供行政副管家/康乐主管参考。Report all maintenance to the Engineering Dept. and check maintenan

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity每时每刻都友好热情的欢迎和接待所有客人,努力自我学习并利用每个机会称呼客人的名字。Registers and rooms all arrivals according to established procedures根据相关程序登记并引领所有的入住客人。Greet the guests upon their arrival and escort them to the Executive Lounge for check-in if the reception desk if occupied by other guests.如在前台繁忙的情况下主动的欢迎和护送客人到行政酒廊办理登记入住手续。Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation if there is a need of assist. Co-ordinate with other departments or sections for all requires from guests.准确操作入住,退房和换房的电脑系统,确保输入酒店系统里的数据和预定保持一致,和其他部门紧密协作以满足客人要求。Ensure the breakfast, afternoon tea and evening cocktails are set up accordingly.确保相应的准备早餐,下午茶,鸡尾酒会。Delivers newspaper and magazine in the Club rooms发放报纸和杂志给行政楼层客人。Ensure the cleanliness of the Club Floor and lounge at all times每时每刻口确保行政酒廊和楼层的清洁。Knowledgeable in the F&B lounge menu and cocktail drinks熟悉餐饮菜单和所提供的鸡尾酒会酒水服务。Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also HUALUXE Hotels Group Loyalty programs.熟悉所有推广的程序,比如,季度推广,航空会员计划,酒店集团的忠诚计划。Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/ Executive Club Manager if he/she unable to assist关注客人的投诉,询问和需求,在不能解决的情况下立即汇报主管或行政楼经理。Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems确保充分了解酒店预定部的标准程序,包括正确的填写表格,怎样读取电传文字,邮件,留言,怎样在预定系统里解释来源的有效性。Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand确保自己的举止,行为,外表和态度和洲

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.为客人提供快速热情的餐饮服务,根据设定的标准确保餐饮外观的质量。Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。Assist with the preparation of an outlet for service including:CR and Banquets.协助餐厅/宴会的服务准备工作。Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议。Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。Required Skills –技能要求Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。Qualifications –学历High School.

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction确保 接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意。Receives, records, and distributes various reports接收 、记录并分发各种报告Receives, records, and transmits guest requests accurately准确接听 、记录并传达客人的请求 Responsible for entering accurate room status into computer daily and investigate discrepancies 负责每天将客房情况准确的输入电脑并调查各种异常情况Maintains and update administrative data保持和更新管理数据Maintains key control管理钥匙Monitors lost property监管失物相关事宜 Maintains working area and equipment in a proper state of cleanliness and repair确保工作区域和设备得到良好的清洁和修缮 Report guest complaints to Executive Housekeeper or delegate immediately及时向行政管家或其代理人汇报客人的投诉情况Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准Attends meetings and training sessions as required按要求参加会议和培训活动Is multi-skilled as a Room Attendant as well

薪资:3001-4000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Conducts shift briefings to ensure hotel activities and operational requirements are known 进行有效的交接班简报工作,以明确酒店活动和运营要求Supervise front office operations during assigned shift including:Maintenance of guest information在当班期间监督前厅部运营情况,包括:维护客户信息Maintenance of information about local events维护当地活动的信息 Compile occupancy statistics统计入住情况Supervise the use of he public address system监督公共广播系统的使用Supervise group bookings监督团组预订情况Assisting with serious complaints协助解决严重投诉问题Supervise cashiering activities during shift including:在当班期间监督收银活动,包括:Cash handling and banking procedure现金处理和银行业务程序Dealing with irregular payments处理非法支付情况Instructing staff in credit policies and facilities就信用政策和设备对员工进行指导Instructing staff in cash security procedures就现金安全程序对员工进行指导Carry out debtor control实施应收帐款控制Prepare reports准备财务报告Supervise the cashiering system对收银系统实施监管Works with Superior and Human Resources on manpower planning and management needs与上级领导和人力资源部一起进行人力规划和管理需求。Works with Superior and Director of Finance in the preparation and management of the Department’s budget. 与上级领导和财务总监一起编制和管理部门预算。Required Skills –技能要求• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.• 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Be familiar with the layout of the hotel andmemorize the preferred route for escorting guests熟悉酒店布局并记下护送客人的最佳路线。Room the guest in accordance with hotelstandards按照酒店标准为客人安排房间。Be familiar with the lift workings andemergency stairs熟悉电梯和疏散楼梯的使用。Provide information to guests about the hotelfacilities and services向客人提供关于酒店的设施和服务的信息。Provide guest services and guidance向客人提供服务和引导。Learn and utilize names of guests, especiallyrepeat and long staying guests and routinely greet guests as they pass throughthe lobby, remaining alert to situations where he can be of assistance toguests熟知并称呼客人的名字,特别是对于常客和长包房的客人,并在客人经过大厅时与其打招呼,随时留意是否有可以为客人提供服务的情况出现。Keep the lobby clean and tidy, informing theConcierge or Bell Captain if it needs major cleaning保持大厅的整洁,如果需要大清扫的话应通知礼宾主管或行李领班。Maintain a well groomed hair style and wearclean, shiny well polished shoes and a neat uniform while on duty上班时要保持好的发型,注意服装的干净,鞋要擦净并上光,并保持制服的整齐清洁。Help other employees in department, replacingthem temporarily when necessary帮助部门内其它员工,如有必要则暂时代理他们的工作。Keep the baggage room clean and in order beforegoing off duty on each shift每次交班前均保持行李室的整洁。Upon arrival of newspaper, prepare them anddeliver them to guest rooms as assigned by the Bell Captain当报纸送到后进行适当整理,然后按行李领班的要求将其送至客人房间。Use the Duty Log to document matters ofimportance使用工作日志来记录重要事项。Operate Communicates equipment操作通信设备。Arrange transport and coordinate luggage负责安排交通并协调行李事宜。Manage the key system securely对钥匙系统进行安全管理。Required Skills –技能要求•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

•Prepare food in accordance with portion and quality standards specified in recipes.依照菜谱中份量和质量的标准烹调食品。•Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。•Pay special attention to own section to ensure production time and standards to outlet requirements.特别注意自己的操作区域,确保餐厅要求的出品时间和标准•Take care of utensils issued to the department. Check all storeroom requisitions for quality and quantity.保护部门的器具,检查储存室征用单上货品的质量和数量资格与技能要求:•Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•Food service permit or valid health/food handler card as required by local government agency.食品服务许可或当地政府规定的有效的卫生或食品上岗证。•Ability to read and write English具有简单的英语读写能力。•Vocational Certificate in Culinary Skills or related field.餐饮技能或相关专业的职业证书。•1 years related experience or formal training or an equivalent combination of education and experience.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Monitorscompetitors activities and assists in marketing intelligence监督竞争对手的活动并协助监察市场动态。Refers salesleads to appropriate personnel within the InterContinental Hotels Group在洲际酒店集团的范围内将销售线索提供给适合的人员。Sells tonew, existing and prospective customers considering goals set forth in thesales strategy, negotiating optimum rate for the benefit of the business根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。Servicesexisting business through management of account bases通过客户管理,向现有的客户提供服务。Sell allfacets of the hotel销售酒店的所有设施。Manage thecorporate head office and the preferred hotel history for that company管理公司总部档案和了解公司优先使用的酒店记录。Develop andmaintain a regular pattern of sales calls, meeting with principals of targetmarket设立和保持定期的销售拜访模式,与目标市场的主要人物会面。Providesdirection on, and conducts market research and analysis指导和进行市场调研和分析。Develops andmaintains contact with business generators, meeting and convention planners,visitors/convention bureau, travel agents, tour operators, airlines, corporateaccounts, Government Departments and other producers closely allied to Hotelbusiness根据酒店的营业需要,与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。Buildsprofile within local market place through attendance at various events andlocal market place通过参与当地市场的各种活动在当地市场上树立良好形象。Conductclient interviews对客户进行拜访。Entertainclients招待客户。Plan andconduct familiarization tours and site inspections策划并实施使客人熟悉环境的现场考察活动。Travel whenrequired to promote the hotel and develop potential business需要时出差对酒店进行推销,发展潜在的业务机会。Maintainregular contact with the IHG hotels in your region and the regional reservationoffice与所在区域内的洲际酒店集团成员和区域预订办公室保持定期联系。Monitorsexisting business and inputs into sales strategy meetings to maximize business监测现有业务,并在销售策略会上提出建议以扩大业务。Growsexisting business and establishes and pursues lea

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Oversee the implementation of laundry standards and procedures监督洗衣房各项标准和工作程序的执行 。Recommended changes to these standards and training needs on an ongoing basis就这些标准和培训需求提供持续性的改进建议。Maintain a current and thorough knowledge of all laundry systems对洗衣系统有最新和全面的知识。Open and close the shift and ensure effective shift hand over负责管理接班和交班工作,以确保交接班过程的有效进行 。Distribution and collection of keys分发和收集钥匙。Management of all incoming and outgoing calls to Laundry Department

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(四星/准四星)
地区:四川-成都 食宿:提供食宿

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.为客人提供快速热情的餐饮服务,根据设定的标准确保餐饮外观的质量。Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。Assist with the preparation of an outlet for service including:协助餐厅的服务准备工作。Attends an

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:食宿情况

1. 形象气质佳,具备良好的服务意识和工作态度。2. 欢迎有志愿从事餐饮酒店服务的人才或应往届学生加入。

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

1.    Female, 162cm above, good image and temperament .2.  Report to GM.3.  Related working experience .4.  Good english.

薪资:面议 经验:3年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

1.GoodInterpersonal skill ,Strong Leadership .2.Be able to work under pressure with minimum supervision .3.Develop and Train subordinates.4.Additional language will be a plus but not necessary .5.Excellence in Account maintenance ,Develop New Accounts .6.Administrative and Organization skills .7.Motivating , Problem Solving ,Planning .8.Good coordination with other departments or session .9.Office etiquette & Business Ethics .10.Working experience related .

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

Personable, aggressive and assertive.Excellent written and oral communication skills.Understanding the local market landscape.Must have strong relationships with key multinational. Focus on Mice. 

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

1.有保安工作经验者优先考虑。2.态度良好,工作认真负责。3.退伍军人优先考虑。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

Good-look , Personable and Neat , Verbal facility .College education .Past working experiences in Front Desk preferred .

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

Female , Good-look , Smiling , Good sense of service , Good Communication Skills , Sense of teamwork Able to work a split shift , Problem solving and organizational abilities , Endures working pressure .  Handle guest complaints and refer them as necessary , Follows up on corrective action .Having related working experience will be preferred .

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

Personable, aggressive and assertive. Good communication skills , strong sense of responsibility and integrity . Focus on Mice/Corporate.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:食宿情况

Personable, aggressive and assertive. Excellent written and oral communication skills. Understanding the local market landscape. Must have strong relationships with key multinational accounts, corporations and commercial houses. Focus on Mice/Corporate.

薪资:2001-3000 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

1.能熟练使用办公软件。2.性格开朗,有良好的沟通能力。3.为人诚实,有耐心。责任心强。4.有酒店采购经验的优先考虑。

薪资:面议 经验:5年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

Personable , Service-Oriented , Good in Public & Human relations .Good Communications Skills , Leadership Skills and Strong in Service Training .Has Sales Skills , Can work under the greater pressure .Oversee the Implementation of standards as detailed in the departmental standards and procedures manual .Encourage and motivate staff to provide optimum service during all shifts .

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:四川-成都 食宿:提供食宿

1.开朗及外向的性格,积极的工作态度。2.协助并督导现场服务的标准及服务流程。3.与所有的内外客户建立并保持积极的关系以预见他们的需求。4.具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力。 

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