Administration
行政
To assist with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures work processes and standards of performance within the Division.
协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序,部门的工作程序及标准。确保每年的更新要准确反映任何改变。
To assists with the preparation and regular update of the Food and Beverage Departmental Budget, in close cooperation with Assistant Director of Food & Beverage and the Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
协助准备餐饮部的年度业务计划,确保部门目标中全面阐述了酒店的生意目标及员工的需要。
To participate in the formulation of the Annual Marketing Plan to established a list of marketing activities in line with the compilation of the Annual Business Plan.
与餐饮部总监密切配合,协助准备及定期更新餐饮部的部门预算,确保达到经营目标及有效地控制成本。
To maintain the Daily Log Book
保存部门日志。
To submit the following reports to the Director of Food and Beverage, in the absence of the Outlet manager arrange Assistant to do so:
协助餐务部经理准备及发出以下餐饮部文件
Weekly work schedule.
每月餐厅报告
Operational
营运管理
To ensure that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times according to the established standards.
确保根据经营理念对部门进行高效地管理,根据标准提供有礼的、专业的、高效并且富有弹性的服务。
To be a hands-on manager and be present at all times in the outlet, especially during busy periods.
在部门内凡事亲历亲为,特别是在工作繁忙期间。
To be flexible and adapt to rotate within the different departments, sub departments of the Food and Beverage division or any others departments assigned by the hotel.
能够工作得富有弹性,能够适应餐饮部不同部门和酒店安排的其它部门工作。
To ensure that correct operating standards are adhered in order to achieve the level of service established in the Departmental Operations Manual.
根据部门营运手册中的服务标准确保正确的营运标准。
To assign responsibilities to subordinates and to check their performance periodically.
分派下属的工作并且定期检查下属的表现。
To ensure table reservations are taken properly in order to maximize the restaurant turnover.
确保部门以最大的接待能力接受预定。
To ensure that the par stocks for all operating equipment and supplies are strictly adhered to, and that the outlet is adequately equipped.
确保所有的设备和用品处于严格的安全库存量,并且确保部门有足够的设备和用品的配备。
General
总则
Fully embraces and articulates Hyatt People Philosophy guidelines – walking the talk
完全拥护和了解凯悦以人为本的原则 – 言出必行。
Conducting regular departmental meetings ensuring all meetings are well planned, efficient and results oriented.
进行定期的部门会议,确保所有会议计划完善,有效且以结果为导向。
Attends and contributes to all meetings as required.
积极参与所有要求参加的会议。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Collective Labour Agreement, Employee Handbook and the hotels policies concerning Fire, Hygiene, Health and Safety and Emergency situation
了解雇员立法和劳资关系,严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。