Required Qualifications 必要的资历要求:
1. Ability to access and accurately input information using OnQ system.
熟练操作OnQ系统
2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .
能用英语有效的倾听和进行沟通
Preferred Qualifications 更高的资历要求:
1. Ability to effectively deal with internal and external customers, high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts .
擅长于处理宾客关系,能有效快速的应对处理各种问题
2. Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度
3. Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作