Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
监督客房部人员,以确保向所有客人和内部客户提供及时和礼貌的服务。
Oversees laundry operations
监管洗衣房的工作。
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
定期对客人区和公共区域进行视察,以确保家具、设施和设备的得到良好的清洁和修缮。
Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
建立并保持良好的人际关系,与人力资源部门一起对团队成员的工作表现进行有效管理。·Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
保持客房部员工的衣着、卫生、制服着装、外表、仪态和行为标准。
Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
在合理的成本范围内,确认并保证清洁工作、保养工作、客房物品供应和酒店用品的最高标准。
Supervises outside contractors to ensure contractual compliance
对外来承包商进行监督,以确保合同合规。
Complete other tasks assigned by General manager/direct leader.
完成总经理/直接上级交代的其他工作。
The hotel reserves the right to adjust and update the job description of this position.
酒店保留调整和更新本岗位职责的权力。