Property Maintains
财产维护保养
Manages the overall maintenance function of the property, ensuring
compliance with local regulations & Hyatt International standards of
operation.
管理所有财产的维护保养工作,以确保符合地方规定和凯悦国际的营运标准。
Develops, implements, and audits a comprehensive Preventive
Maintenance Programme for all equipment and other assets in accordance with
manufacturers’ specifications.
建立、改善、稽核所有设备和其它资产的全面预防性的维护保养程序,并确保于制造商的规格要求一致。
Establishes a regular well planned Guestroom Servicing Programme.
建立一套良好有序并有计划的客房服务程序。
Directs maintenance activities to ensure the “Primary Plant”
provides continuous and consistent utilities required for operations.
直接指挥维护保养工作并确保主机房持续不断、良好且有效的运作。
Establishes an efficient system for the control, verification,
storage and utilization of all fuel deliveries to the premises.
建立一套有效的燃料控制、查证和储存系统,确保所有燃料提前运抵。
Regularly inspects the entire building with particular attention on
defective or deficient life safety features and to observe closely the
condition of all operating equipment. Specific attention must be placed on
areas of difficult access.
有规律的检查整个酒店,尤其关注与生命安全有关的缺陷和不足,密切观察所有运作设备的状况。需要特别注意各个不同的入口。
Payroll &
Productivity Management
薪水和生产力管理
Exercises efficient Payroll Management/ Resources allocation through
the establishment of a flexible workforce throughout the Division. This will be
based on the principles of a flexible employee base (Full Time & Part Time
employees), multi-skilled and multi-tasking.
实行效能薪水管理制度/采用灵活安排劳动力的方法。此系统基于灵活的聘用制度,招募全职和兼职雇员、多重技能和多项任务的员工。
Directs subordinates to ensure productivity meets standards given in
accordance with Hyatt Design Standards & Criteria and the Hyatt
International Engineering Operations Manual.
直接指挥下属,确保生存力符合凯悦规定的标准和凯悦国际的工程部操作手册。
Focuses attention on improving productivity levels and the need to
prudently manage utility/ payroll costs within acceptable guidelines and
ensuring optimum deployment and energy efficiency of all equipment.
全力提高生产力,根据合理的指导方针管理薪资费用,确保合理配置和所有设备能源的有效使用。
Chairs the Hotel Energy Committee.
领导酒店能源委员会。
Ensures new technology & equipment are embraced, improving
productivity whilst taking work out of the system.
确保新技术和新设备的有效利用,提高生产力并计算出整个系统生产力的耗用。
Establishes a well-organised Engineering store, maintaining close
control on the consumption of material, stores and inventory control. Physical
inventories of all supplies and operating equipment are to be taken on a
monthly and a quarterly basis respectively.
建立一套有序的工程物品贮存系统,有效控制物料的消耗和存货的储备。分别在每个月和每个季度清点所有供应品和运行设备。
Ensures adequate materials are on-hand to perform routine
maintenance and assists, if necessary, materials/ procurement personnel with
sourcing desired/ required materials at the best price.
确保日常维护和修理所需的足够的物料,如有必要,与物料部沟通要求寻找价格最合理的供应商提供物料。
Reviews and approves all invoices and Purchase Requests involving
Technical Services and installations, machinery, parts and audio visual
equipment etc.
评估并批准所有的发票和采购申请,包括技术服务、安装工作、机械购买、零件更换以及自动视频设备维修等。
Liability Assessment
责任评估
Drives implementation of corporate and government Life Safety
procedures, ensuring the perfect functional condition of all alarm systems,
fire prevention and fire fighting equipment, ensuring frequent inspections are
carried out.
严格执行公司和政府规定的生命安全保障程序,确保所有报警系统具备完善的功能,消防系统和灭火设备可正常使用,并且经常性的进行安全检查。
Conducts property surveys to identify hazards to guests &
employees recommending corrective actions.
指挥财产调查,确定顾客和雇员的安全隐患并提交改进方案。
Administration
行政
Develops and maintains a detailed Department Operations Manual that
reflects Policies & Procedures, work processes and standards of performance
within the Division. Ensures annual review to accurately reflect any changes.
发展并维持一套详细的部门操作手册,并确保此手册反映了酒店的政策方针,以及部门运作所要求的工作程序和标志。确保每年评估并更新部门操作手册。
Maintains a comprehensive library of Manuals and Parts Lists for all
operational equipment, as well as a complete set of up-to-date drawings for all
areas and systems.
保存所有运行设备的操作手册和零配件清单,建立一个全面的图书库。同时保存一套所有区域和系统的最新的图纸。
Implements a comprehensive series of Emergency Procedures covering
emergency situations in the event of fire, natural events, elevator
malfunction, building evacuation and similar occurrences.
执行一套全面的连续性的应急措施以应对火灾,自然灾害,电梯事故,疏散等类似的紧急状况。
Responsible for the smooth function of the Division’s administration
and the timely maintenance of an efficient filing system which provides
complete and supported records of Repairs, Maintenance and Energy Management
for the Hotel in accordance with Policies & Procedures.
全权负责整个部门运行顺畅,定期追踪并维持有效的文档系统,确保存档了酒店完整的维修、保养和能源管理的资料,并符合酒店的政策方针。
Responsible for preparing the annual Engineering Business Plan,
ensuring Divisional Objectives fully address business objectives of the Hotel
and needs of employees.
负责准备工程部年度商业计划并确保部门目标能够符合酒店的商业目标和员工的需要。
Prepares and regularly updates POMEC Departmental Budget in close
cooperation with the General Manager and Director of Finance, ensuring targets
are met and costs are effectively controlled.
准备并定期更新工程部的预算,与总经理和财务总监密切协作,确保目标的实现和成本的有效控制。
Assists the General Manager in the preparation of Capital
Expenditure Plans.
协助总经理准备工程费用计划预算。
Recommends, coordinates, and supervises Special Projects &
Capital improvements approved by Hyatt management and/ or owner(s) as directed.
建议、协调并监督经凯悦管理层和业主或者业主直接认可的特殊项目和重大的改进工程。
Reviews engineering log(s) and evaluates operating efficiency of
equipment and related components.
回顾工程日志并评估设备和相关配件的运行效率。
Controls & monitors utility consumption, proactively
recommending actions to be taken to minimise waste, limit costs and improve
levels of productivity.
监控能源的有效耗用,预先采取行之有效的行动以尽可能的降低损失,减少成本并提高生产力。
Responsible for ensuring that all Corporate, Regional, Hotel and
Governmental reports are compiled accurately and submitted in a timely manner.
负责正确的汇总编制整个部门、区域、酒店和政府的报表并定期提交。
People Management
人员管理
Recruits, selects and develops Engineering employees to work
following the operational, financial, administrative philosophies and willing
to become multi skilled and perform multi tasks.
招募、挑选并提升操作、财务、管理方面的员工,并致力于培养多技能和能担当多项任务的员工。
Through hands-on management, supervises closely all POMEC employees
in the performance of their duties in accordance with Policies & Procedures
and applicable laws.
招募、挑选并提升操作、财务、管理方面的员工,并致力于培养多技能和能担当多项任务的员工。
Delegates appropriately duties and responsibilities to equipped and
resourceful employees, nurturing and developing them whilst ensuring standards
of operation and safety are maintained.
适当授权,储备充足的人手,培训发展人员并确保营运和安全的标准。
Instils the Training philosophies of the company and works closely
with the Training Manager developing Departmental Trainers, ensuring that all
Engineers and Team Leaders take an active role in the training and development
of employees.
逐步灌输公司的培训理念并与培训经理密切配合以发展部门的培训,确保所有的经理和领班能够担当积极的训练员的角色并发展员工。
Develops and assists with training activities focused on improving
skills and knowledge.
推动并协助培训以提高技能和知识。
Ensures employees have a complete understanding of Rules &
Regulations, and that behaviour complies.
确保员工完全了解公司规章准则,并按照此规章准则工作。
Monitors employee morale and provides mechanism for performance
feedback and development.
关注员工士气;反馈机器运作的状况和意见。
Conducts annual Performance Development, providing honest and
appropriate feedback.
管理年度工作发展计划,诚实合理的提供反馈。 Effectively communicates guiding principles and core values to all
levels of employees.
有效沟通工作原则,准确评估各级员工。
General
总则
Represents POMEC on the Hotel Executive Committee, ensures the
efficient & economic operation of the POMEC Division providing services and
support to other Divisions as required, maintaining equipment, buildings and
grounds in optimum condition.
酒店执行委员会工程部的代表,确保工程部提供有效而又经济的服务并按照其它部门的要求提供支持,在最适宜的状况下保养设备、楼层和地面。.
Conducts weekly Energy & Maintenance Meetings, ensuring all
meetings are well planned, efficient and results oriented.
管理能源和维护保养的周例会,确保所有的会议得到合理的安排,行之有效,有方向性的结果。
Attends and contributes to all Meetings as required.
出席并参与所有必需的会议。
Ensures all employees provide courteous and professional service at
all times.
确保所有员工始终如一的提供礼貌而专业的服务。.
Handles guest and employee enquiries in a courteous and efficient
manner, reporting complaints or problems if no immediate solution can be found,
whilst providing feedback for a prompt follow up.
礼貌而高效的处理顾客和员工的提问,在适当的时机汇报投诉和问题,并及时回馈。
Is knowledgeable in statutory legislation in employee and industrial
relations, understanding and strictly adhering to Rules & Regulations
established in the Employee handbook and the Hotel’s policies concerning fire,
hygiene and health & safety.
了解雇员立法和劳资关系,严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。
Is actively involved in the welfare, safety, development and
well-being of employees providing advice, counselling and truthful, diplomatic
feedback.
积极提供有关员工的福利、安全和发展等方面的意见,实事求是的反馈现状。
Ensures high standards of personal presentation & grooming.
高标准的要求员工的言行举止和衣着装扮。
Maintains positive guest and colleague interactions with good
working relationships.
保持好积极正面的顾客关系和同事关系。
Exercises responsible management and behaviour at all times and
positively representing the Hotel Executive Team and Hyatt International.
始终如一的提供负责的管理,成为一名优秀的凯悦国际酒店管理者。
Responds to requests to undertake any reasonable tasks and secondary
duties and to changes as dictated by the Hotel, industry & company.
承担合理的工作职责和第二职责,并根据酒店、工业和公司的需要做相应的调整。