University degree in hospitality management,
business administration, or related fields, such as statistics; MBA or Master
of Science degree in Management is a plus.
大学学历，酒店管理、企业管理或相关专业，例如：统计；工商管理硕士或理科管理硕士为佳。
Knowledge in management issues and problem-solving
techniques, e.g. statistical quality control, etc.
熟知管理及解决问题的技术，例如，统计质量控制等。
An understanding of quality principles
理解质量原则。
Five-year work experience with a minimum of
three-year in a hotel operation
5年工作经验，至少3年酒店运营工作经验。
Preferably in the areas of operational excellence
and total guest satisfaction
最好了解部门认证和客人满意度方面的业务。
Preferably direct experience with six sigma, TQM,
or reliability management
最好有TQM或信誉管理方面的直接经验。
Two or three years’ experience in managing
functional personnel or quality improvement teams
管理人员或提高团队质量方面2-3年工作经验。
Proven leadership skills and ability to promote
personal development
被认可的领导力技巧和提高自身素质的能力。
A team player, as well as a team leader
合格的团队合作者和团队领导
Ability to liaison effectively with the guidance
team and key groups
有效与高管和主要团队沟通的能力
Strong written and oral communication skills in
English & Chinese languages
较强的中英文书写和口头沟通技巧
Excellent interpersonal skill
出色的人际关系能力
Excellent analytical and problem-solving skills
出色的数据分析和问题解决能力
Ability to involve key groups to solve problems
引导主要团队解决问题的能力
Ability to develop and formulate operating
processes and quality strategies to support business objectives
开发、公式化运营程序和质量策略，以便支持业务目标。
Training and presentation skills
培训和演讲技巧
Computer skills (e.g. Microsoft Word, Excel,
PowerPoint, Access, etc.)
电脑技巧 (e.g. Microsoft Word, Excel, PowerPoint, Access,
etc.)
