What is the job? As Director of Human Resources, you'll drive HR and initiatives such as hiring, employment, compensation, benefits, employee relations and training programmes, to ensure compliance for hotel team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. You'll also coach the General Manager and leadership team on all people-related issues.   Your day to day People  •Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey  •Educate and train managers on HR disciplines to foster productivity and enhance performance  •Welcome and conduct new team member orientation   •Oversee maintenance of accurate and up-to-date personnel files and records for all employees  •Ensure hiring standards and applicable laws and regulations are followed   •Build great relations with outside contacts  •Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies. Financial  •Help create and work within the HR budget.    •Monitor staffing and labour standards to manage costs  •Mitigate financial risks associated with employee relations issues   •Identify and analyse local compensation and benefits practices to ensure financial competitiveness  Guest Experience •Develop creative ways to inspire and motivate team members to provide guests with a unique experience  •Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction  •Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.  Responsible Business   •Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community   •Ensure compliance with relevant employment laws and hotel or company policies and procedures  •Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes  •Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues  •In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation   •Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Accountabilities This is the top HR role in a large, luxury, resort, or major flagship hotel with extensive facilities and services, a number of major outlets, and catering and convention facilities. Typically manages HR colleagues and admin team. What we need from you •Bachelor's degree / higher education qualification / equivalent    •8 years' related experience in HR   •Some supervisory experience also preferred   •Professional HR designation preferred •Ability to maintain confidentiality to the extent possible in all HR related matters

【岗位职责】 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 【岗位要求】 1、大专以上学历，从事酒店人力资源工作5年以上。 2、熟知国家、地区劳动法律法规及相关政策。 3、拥有良好个性与魅力的授课风格，培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

岗位职责： 1．服从部门经理和部门主管的安排，协助其完成人事工作。 2．协作经理做好员工招聘、录用、工资计发、后勤管理等工作。 3．办理员工入店、离店、人事变动等手续。 4．运用电脑，建立健全员工电子台账，及时更新相应数据，确保所提供的人事数据的准确性、时效性。 任职要求： 1.熟悉员工的有关法规和条例。 2.掌握教育学、心理学以及酒店管理理论。 3.了解酒店员工的服务工作规范和质量标准的要求。 4.能与有关部门进行沟通和协调。 5.有较强的文字综合能力和口头表达能力。 6.能熟练操作各类办公软件。

1. 负责员工日常招聘工作，建立用工渠道及人才储备库。 2. 负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3. 合理调配度假村的人力资源，并提出有效的建议和意见。 4. 负责各部门人员编制的审核工作。 5. 负责员工人事档案的管理, 及对外公文之草拟和处理。 6. 协助建立度假村人事管理相关制度、员工保险及福利方面的政策。 7. 负责各种人事政策的具体实施及检查工作。 职位要求： 1. 大专以上学历，有相同岗位工作经验2年以上。 2. 熟悉员工的有关法规和条例；掌握教育学、心理学以及度假村管理理论。 3. 熟悉员工的规律、特点和岗位培训工作程序。 4. 了解度假村员工的服务工作规范和质量标准的要求。 5. 具有良好的沟通能力和协调能力。 6. 具有较强的文字综合能力和口头表达能力。 7. 该岗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

招聘人力资源专员（培训/人事岗） 岗位职责（人事岗） 1、负责酒店月度考勤及工资材料制作。 2、协助员工入离职、调动手续办理。 3、管理酒店员工的健康证。 4、协助员工劳动合同签订及管理工作。协助培训工作。 岗位职责（培训岗） 1、负责酒店新员工入职培训。 2、负责酒店活动组织策划及后期宣传。 3、收集各部门月报。 4、负责培训报表的填写。 岗位要求 1、大专以上学历。 2、掌握文员工作、文书档案管理等知识。 3、具有较好的文字组织能力和语言表达能力，能起草各类文件。 4、熟练掌握办公自动化技能。工作责任心强，有耐心。

1、认真执行部门负责人的指示和交付的任务,严于职守,以身作则。全面负责酒店培训质检工作,并组织各部门做好员工培训及内部督导检查工作； 2、落实部门负责人的工作安排和工作指令。根据酒店现状与经营管理方针、培训需求,制定酒店年度培训规划和月度培训计划； 3、掌握酒店员工的基本情况,根据现状组织、督导制订员工培训计划,并审定培训教材,修订有关表单及程序,执行管理人员的培训计划； 4、负责协调酒店各部门的培训活动并组织考核； 5、组织有针对性的各种培训班,包括草拟计划,选用教材,组织上课,批阅试卷,总结培训情况及进行跟踪检查,负责制订培训工作的奖惩条例； 6、配合各部门组织,实行员工岗位业务考核,协助人事经理做好员工定级、定职、晋升的考核工作,并建立员工技术档案； 7、建立培训档案,熟悉了解员工岗位业务考核情况,及时将考核材料、培训材料、数据整理存档,随时备案； 8、编写适合于酒店的各类实际教材,并负责专项培训和考核工作； 9、做好各种教学设备的检查、保管、保养工作； 10、负责图书、杂志、培训资料的购入及借阅登记工作。

1、执行经营层和人力资源总监的工作指令，向人力资源总监负责并报告工作； 2、配合人事经理、培训经理、人事薪酬经理完成人力行政部岗位工作； 3、负责员工宿舍管理； 4、接听电话、妥当应答，并做好电话记录; 5、掌握总经办的日程安排做好预约工作，安排商务旅行; 6、负责做好来宾接待工作; 7、负责总经办和人力行政部报销等事宜。

1. Function as primary support to the Director of Human Resources including activities in  employment, benefits, payroll, associates relations, wages and salary administration, worker’s compensation. 在聘用、福利、员工关系、工资及收入管理方面支持人力资源经理。   2.   Transact Check-in and Check-out for associate. Inspect the locker every month. Report the problems of the locker to DHR and follow up for improvement. 为新员工和离职员工办理入店及离店手续，每月检查员工更衣室。将员工更衣室存在的问题汇总给人力资源总监以保持良好的使用状态、同时将问题汇总以改进应改进的问题。   3.  File associate’s personal file according to HR Audit. Ensure the completeness of the personal file and other documents. 根据集团人力资源审计要求及时跟进整理员工档案，以保证员工档案个人信息及其他内容的完整性。   4. Deliver the documents, claim the cost and manage the fixed asset of HR Department. Assist HRM to do reference check for the candidates and make offer letter. 负责人力资源部文件传递、费用报销、制定办公室用品计划/审领/保管/发放，及人力资源部固定资产的管理，协助人力资源经理完成求职者背景调查及发出录用通知书。   5. Take minutes for departmental meeting and supervise the attendance. Assist with HRM for inspecting the dorm. 负责部门会议记录及考勤监督，并协助人力资源经理检查员工宿舍卫生。   6. To administer IPAF for all REP associates’ movement eg. New hires, resignation, promotion, transfer, dismissal, etc.  跟进内部调职及开除等。   7. To administer the Human Resources System with all the data base management and  coordinate with Finance Department on the payroll-related matters. 管理人力资源系统数据库，与财务部协调工资事宜。   8.  Assist DHR for the Dormitory checking and management, make sure the daily report is submitted and all the problems in Dormitory is solved in time. 协助人力资源总监管理员工宿舍， 确保员工宿舍每日报告及时提交，同时确保所有问题及时解决。   9.   Assist the DHR/HRM to develop and implement the hotel’s business plan. 协助人力资源总监或人力资源经理建立和执行酒店的计划。   10.  To organize Annual Associates Party and different types of sports and recreation program for hotel associates to achieve total associates satisfaction. 组织年度员工晚会及其他运动娱乐活动，以实现员工整体满意。   11. Ensure compliance and fair application of corporate, legal and hotel human resources policies and procedures. 保证执行公司、法律及酒店的政策和程序。   12. To assist in conducting employee orientation and hotel tour for all new hired associates  and ongoing programs to foster positive attitude to company goals. 协助员工入职培训、参观酒店及其他培训课程的推广，以加强积极的公司目标。   13. Manage the meal data of Associate Cafeteria and report to FIN Department in time. Make the meal coupon and distribute. 管理员工餐厅用餐数据，每日将信息及时发送财务部，制作外来员工餐票及发放。   14.   Assist with HRM about trainees management such as organize regular meeting. 协助人力资源经理做好实习生的管理工作，如每月定期组织会议。   15. Inspect all heart of the house areas to ensure the compliance of the hotel’s standard requirement. 检查酒店后区以确保酒店标准的执行。   16.  Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. 根据公司政策和程序，及时高效完成各项工作。   17.   Assist HRD for the setting up, organization and other activities of Union. 协助人力资源总监建立、组织酒店工会以及其他活动的进行。   18. Maintain a favourable working relationship with all associates to foster and promote a cooperative and harmonious working climate. 与所有员工保持积极的工作关系，以建立和提高团队合作和和谐。

【岗位职责】 1、负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 2、合理调配酒店的人力资源，并提出有效的建议和意见。 3、负责员工人事档案的管理, 及对外公文之草拟和处理。 4、协助建立酒店人事管理相关制度、员工保险 及福利方面的政策。 5、负责各种人事政策的具体实施及检查工作。 【岗位要求】 1、大专以上学历，有相同岗位工作经验1年以上。 2、熟悉员工的有关法规和条例；掌握教育学、心理学以及酒店管理理论。 3、熟悉员工的规律、特点和岗位培训工作程序。 4、了解酒店员工的服务工作规范和质量标准的要求。 5、具有良好的沟通能力和协调能力。 6、 具有较强的文字综合能力和口头表达能力。

1、人力资源、行政管理相关专业大专以上学历； 2、具备1年以上人力资源相关工作； 3、工作认真、负责，具备高度的工作热情； 4、具有良好的沟通能力和协调能力； 5、具有较强的文字综合能力和口头表达能力。 6、建立、贯彻、监督保证执行人力资源部内部标准及执行程序，协助建立部门内部有效的运作程序。

1.根据各部门需求制定培训计划，并检查计划实施情况，对总体培训情况进行总结，对培训效果做出客观评估，提出新的培训方案。 2.拓展培训渠道和培训资源，积累培训经验和材料，开发培训课题，编制培训教材，编写培训教案。 3.培训课程，指导、辅助、监督和检查各部门内部培训执行情况，配合部门落实各项培训项目，提高培训质量及效果。 4.负责根据新上岗员工的师徒协议登记台账，并做好师徒培训的跟踪考核。 5.完成领导交办的其他工作。

【岗位职责】 1、协助制定酒店年度培训规划和月度培训计划。 2、负责酒店年度、月度培训计划实施的组织、协调工作。 3、按期向上级领导反馈酒店培训实施结果。 4、与相关部门及人员进行沟通，取得培训工作所需的协助。 5、审核各种培训教材；负责员工考核工作。 6、深入部门，了解部门的培训需要，提出可行性教学建议。 7、协助经理聘请各项目培训人员，做好各种培训班的组织工作。 【岗位要求】 1、大专以上学历，有相同岗位工作经验3年以上（有洲际工作经验者优先）。 2、熟悉岗位培训工作程序。 3、了解酒店员工的服务工作规范和质量标准的要求。 4、具有良好的沟通能力和协调能力。 5、具有较强的文字综合能力和口头表达能力。

1、负责酒店人力资源部的管理工作； 2、负责制定酒店人力资源政策、制度； 3、建立酒店的招聘管理体系，有效控制员工流动率； 4、制定酒店人力资源规划，并组织实施； 5、组织完成年度培训计划，针对核心员工进行职业规划； 6、建立和谐的劳资关系； 7、建立绩效管理与考核体系。 职位要求 1、具备大专及以上学历，酒店工作3年以上； 2、具备较强英文听、读、写能力； 3、至少3年以上的人力资源管理工作经验； 4、年龄：32周岁以上40周岁以下。

Job Summary – (Role Summary)  工作概述﹣(职位概述) Under the general guidance and supervision of the Human Resources Manager, the Human Resources Officer will assist in planning, managing, controlling, coordinating and participating personnel activities in areas of staff benefits, wages, salary, labor and associate relations, recruitment, as well as recommending, implementing, formulating and executing hotel policies, procedures, rules, regulations and program for staff. 在人力资源部经理的统一领导与管理下，人力资源主管负责协调各部门经理计划，管理与协调员工福利、员工工资、劳资关系、新员工的招聘和员工培训等方面的人事工作；并负责制订，完善并执行酒店的规章制度，工作程序和其它员工活动。 Essential Duties and Responsibilities – (Key Activities of the role) 主要职责﹣(职务的主要工作) Recruitment 新员工招收 •Develops and implements recruitment and screening system. 协助制订与完善员工的招聘与筛选程序。 •Assists in establishing standard policies and procedures for recruitment.  协助制订招聘的标准制度与程序。 •Ensures timely recruitment of staff. 保证新员工的及时招收。 Associate Check In办理员工登记手续 Keeps updated with new associate arrival dates 保持新报道的员工日期最新化。 Prepares to receive new associates. 准备迎接新员工。 Issue ID cards , Dormitory , lockers, etc. to new associates. 发放新员工工作证，安排宿舍，更衣柜等。 Opens and maintains a file for each associate. 建立和维护每个员工的档案。 Maintains up to date personal records for all associates. 更新维护每个员工的人事记录。 Associate Separation员工离职 • Issues separation clearance form to leaving associates. 为离职的员工办理离职手续。 • Collects all hotel-issued items from leaving associate and records receipt of such items. 收齐离职员工所有酒店给予的项目，并记录每一项目的收条。 • Coordinates with Division Heads to arrange for Exit Interviews. 与人力资源部经理一起协调安排离职面谈。 • Maintains updates all leave records of associates to ensure that all leaves are promptly cleared. 更新和维护所有离职员工的记录并保持离职手续迅速进行。 Maintains and enhances staff welfare to ensure high morale. 保持和提高员工工作积极性 • Overseas the provision of quality meals for staff by eating regularly at the staff restaurant. 监督员工餐厅定期用餐的饭菜质量。 • Ensures that locker rooms and other facilities are in proper order, making regular inspections. 保证更衣室和其它便利设置按规定次序进行。 Expatriate Work Permits, Residence Permits and Visas  外籍人员工作许可证 • Contacts concerned personnel of the Wuxi Labor Bureau,and Yixing Public Security Bureau to apply for the work permit, residence permit and visa for expatriates within 30 days of their arrival. 联系无锡市劳动局和宜兴市公安局并在外籍人员到达30天内申请外籍人员工作许可证，居留证和签证。 • Contacts travel agents for ticket purchase for expatriates and other staff as requested. 联系旅行代理商并为外籍人员及有外出旅行需求的员工购票。 Others  其它 • Investigates and reviews all disciplinary actions to ensure that they comply with labor law, hotel rules and regulations.  Consults with division heads on appropriate action and recommends final results. 研究和复查所有的违纪违法行为，保证其根据劳动法，酒店规章和制度进行。请教部门负责人合适的处理办法并按最后讨论结果进行。 • Ensures staff compliance with hotel policies and procedures as well as with government regulations pertaining to employment practice. 确保员工服从酒店的政策和手续以及政府有关雇用的规章制度。 Contacts the Health Quarantine for associate pre-employment medical check-up. 联系健康检疫站进行有关员工首次报到的医疗检查或健康证办理。 Oversees selected staff activities to ensure effective staff management. 监督员工选举活动，确保有效的员工管理。 Administrates TM’s personnel movements; ensures all the forms and database are properly processed, filed and updated. 管理各类人事变动情况；确保所有的表格和数据都得到准确的处理，归档和更新。 Takes initiative to smoothen and simplify hiring process and cooperates with other sections/departments in a better way. 主动使招聘流程更加简洁和顺畅，并更好的配合其他部门的工作。 Updates manning headcount and compiles the monthly manning report. 更新人员编制并完成月度人员编制报表。 Facilitates section managers to train new Team Members to ensure a quick adaptation.          协助部门经理培训新员工以确保其快速适应。 Posts job vacancy on online recruitment channels and follows up the hiring status. 将空缺职位公布在网站上并跟进招聘流程。 Anticipates recruitment needs for all departments and makes trainee forecasting. 预见各部门招聘需求并做好实习生的人员安排。 Manages student trainees and cares them in work and life. 管理实习生，关爱他们的工作及生活情况。 In charge of new hire journey for on boarding Team Members including Trainees. 负责新员工的入职员工体验包括实习生。 Formulates and administers Human Resources policies and procedures. 有系统地陈述和管理人力资源部的政策和程序。 Prepares and maintains the Human Resources Manual for the hotel, seeing that its philosophy, policies and procedures are carried out. 准备和维护人力资源部的酒店手册，并保持其条理性,政策程序的贯彻执行。 Advises the Human Resources Manager on documents and procedures needed for possible transfer of expatriate residence permits. 为人力资源部经理提供外籍人员居留证可能需要的文件和程序。 Keeps track of expatriate permits validity and handles renewal/extension of such permits.        保存外籍人员许可证的确实性和每个许可证明的操作更新及延伸。 Maintains and updates staff records, legal documents, policies and procedures and other personnel matters. 管理和更新员工的档案、法律法规文件、酒店规章制度与工作程序，以及其它人事文件。 Prepares and submits periodic personnel reports such as turnover, personnel inventories, recruitment, staff accident. 定期准备并提交人事报告，汇报如人员的流动，员工人数，招聘新员工和员工事故情况。 Follows up closely the end of probation period date and end of contract date. 密切跟踪员工试用期或合同的到期期限。 Assist in establishing personnel department budget. 协助计算人力资源部所需预算。 Monitors the staff performance review.   监督对员工工作表现的评估。 Analyzes hotel manpower requirement and recommends selection activities to meet the requirement. 对酒店的员工需求数量作宏观分析，并根据需要提出调整建议。 Monitors present and future trends of the local labor situation, legislation and recommends appropriate action. 监督用工现状以及当地与之相关的法令法规的发展趋向，并以此采取相应措施。 Reviews personnel policies, procedures and practice.  Recommends changes, modification or update information to the Human Resources Director. 研究有关人事方面的政策规定以及相关操作程序与惯例,如有改动变更或最新规定，及时向人力资源部经理汇报。 Regularly inspects staff restaurant, locker rooms, restrooms and other staff facilities to ensure that they are well maintained and used. 定期检查员工餐厅、更衣室、休息室和其它员工便利设施并保持其良好的维护和使用。 Monitors and reviews hotel benefits and compensation and recommends to the Human Resources Manager of the changes as appropriate. 监督饭店的员工福利和补助情况。如有变化，向人力资源部经理汇报。 Monitors the follow up of the time record of the staff. 监督员工考勤记录。 Keeps track of associates’ birthdays and give proposals to celebrate them on a monthly basis. 保存员工的生日日期，并根据每月的基础建议员工的庆祝活动。 Actively participates in the organization of all staff activities. 积极参与酒店组织的所有员工活动。 Actively participates in the Associate Opinion Survey and provides suggestions to improve associate situation. 积极参与员工意见考察和提供改善员工情况的建议。 Acts on all associate correspondence within 48 hours. 有关员工的信件在48小时之内给予回复。 Receives visitors and candidates in a professional manner as well as ensure the prompt, efficient and courteous delivery of service to them. 以专业的方式接待访客和求职应征者，以及为其提供迅速，有效礼貌的服务。 Counsels hotel personnel as needed in the area of career planning, job transfer, staff relations and legal requirement related to personnel. 为酒店员工提供必须的人事咨询，包括工作岗位的选择、调动工作、同事关系以及有关人事法律、法规等方面。 Implements an effective staff relations and motivation program in the hotel. 促进员工关系、调动员工积极性。 Develops and implements programs to ensure staff security and safety. 协助制订并完善员工安全保障制度。 Disseminates information regarding staff activities, hotel personnel policies, procedures, and any information related to employer-associate relations. 及时准确向员工做好人事宣传工作，如通知举办活动或公布人事新举措。 Responsible for ensuring a good team spirit and motivation of the team. 培养相互合作精神，调动员工积极性。 Coordinates and executes staff social, athletic and recreational activities. 组织举办员工社交、文体活动。 Interacts with individuals outside the hotel including but not limited to, staff benefit representatives, applicants, government officials and members of the local community. 与负责管理员工福利和其它相关事务的政府官员、地方代表保持好联系。 Responsible for the management of staff dormitory, and assist in the management of staff canteen. 负责员工宿舍的管理，并协助员工餐厅的管理。 Performs other related duties and special projects as assigned by superiors. 完成其它上级领导布置的工作。 2.  REQUIRED QUALIFICATIONS 资格 Required Skills – 技能要求 Communication skills are utilized a significant amount of time when interacting with others. 拥有在与他人交往时大多数时间所使用的沟通技能。 Proficient in the use of Microsoft Office 精通微软办公软件 Problem solving, organizational and training abilities. 具有解决问题，组织和培训能力 Good writing skills 良好的写作技能 Qualifications – 学历 Bachelor’s degree or Diploma in Human Resources or management or Training.   具有人力资源或管理学相关的毕业证书 Experience – 经验 1 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. 1年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景。

1、负责酒店各部门日常考勤收集及审核。 2、负责酒店员工入职、离职手续办理，并妥善保管相关资料，及时维护人事系统，确保员工花名册更新完善。 3、负责各部门员工转正、合同期满表格发放传达、并需及时回收，交人事主管审核。 4、负责酒店周报、人事报表制作（在职、离职、省份、年龄、学历分析等） 5、协助员工劳动合同签订及管理工作。 6、做好办公会议和其他会议的组织工作和会议纪录公会议和其他会议的组织工作和会议纪录。 7、做好日常工作及管理好酒店后台区域环境卫生工作。 8、定期办理酒店员工体检证。 9、完成上级领导交待的其他工作任务。

Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review 分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅。 Familiarize yourself with the IHG HR and Training Standards, localizing where necessary  使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。 Ensure effective training programs are in place for the following: 确保在以下方面有效的执行培训计划： New Employee Orientation 新员工入职 Train the Trainer  培训培训师 Customer Service Training 宾客服务培训 Technical job specific training (through certification of departmental standards and procedures) 技术性职位的专门培训 ( 部门规范程序证书 ) Supervisory Skills Training 监督管理技能培训 Management Development 管理层发展 Fire, Life and Safety Training 消防和生命安全培训 Selling Skills  销售技巧 Employee retraining 员工再培训 Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved 监督每个部门培训业务计划的进展，确保实现培训目标。 Maintains all hotel training records  保存酒店全部的培训记录。 Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development 建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。 Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。 Attend departmental training session and critique performance  参加部门的培训课程，评估表现。 Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc 利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如 CAPS ，顾客满意指标 (GSI) ，预算完成情况等。 Assist Department Trainers in preparing and conducting departmental training and assess accordingly 协助部门培训师准备和进行部门培训并进行评估。 Prepare and monitor training programs for: 制定和监督为以下人员提供的培训项目： Management Trainees 管理培训生 Work Experience 实习生 Hotel School Trainees, etc 酒店学校实习生等 Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training 与能够协助提供高级或专业培训的专业人士取得联系。 Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs 确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。 Produce monthly training reports for your Manager and the General Manager  为上级经理和总经理编制月度培训报告： Liaise with other IHG Training Managers to share experiences and resources 与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。 Liaise with educational institutions conducting hospitality and training courses 同从事旅游服务和培训课程的教育机构保持联系。 Maintain current information and records of suppliers of training resources and materials 更新培训资源和资料供应商的信息和记录。 Delivers briefings of all internal programmes to executive management and department heads 为行政管理层和部门领导提供所有内部培训计划的介绍。 Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager  按照地区人力资源总监和总经理的指示为本地区的工作效力。 Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines 为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。 Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance 向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效 Regularly communicates with staff and maintains good relations 定期与员工交流思想，保持良好的员工关系。 Works with Superior  in the preparation and management of the Department’s budget 和上级领导一起编制和管理部门预算

Brief Introduction 职位简介  • Responsible for the jurisdiction of the property of human resources functions, including human resources planning, recruitment, performance management, succession planning, training and development, employee relations and daily management of human resources. 负责所管辖物业内的人力资源功能，包括人力资源规划，招聘，绩效管理，继任计划，培训及发展， 员工关系及每日人力资源管理工作。 Major Responsibility 主要工作职责  • Supervise the day-to-day human resource task;   监督日常人力资源工作任务；  • Responsible for human resources planning, recruitment, performance management, C&B;   负责人力资源规划、招聘、绩效管理、薪资福利等；  • Responsible for training and development;   负责培训和员工发展规划；  • Provide management with the guidance of the human resources work and develop their people management skills and knowledge;   为管理层提供人力资源实际工作的指导并发展他们的人员管理技巧及知识；  • Cooperation with the management staff to analyze problems and needs in order to achieve organizational effectiveness, project management and provide solutions and implement these solutions;   同管理层人员合作分析问题及需求以达到组织的有效性，并提供解决方法以及这些解决方法实行的项目管理； • Perform other tasks assigned by manageme； Keep regular communication with rank & file staff, help department/property to identify and resolve potential HR issues.   定期与基层员工进行沟通,协助部门和物业及时发现潜在人事问题并协助处理相关事宜； • Be involved in any HR related programme and provide professional advice (eg. manpower out-sourcing contract, etc.)  参与到部门所有有关人力资源相关的项目当中,并给于专业建议.(如劳动力外包合同等项目)。 Requirements 资质要求  • Bachelor degree or above;   本科及以上学历； • More than 5 years relevant HR management experience in hotel / service apartment management;   至少 5 年以上在酒店/服务公寓行业人力资源管理的工作经验；  • Familiar with regional pay and benefits status, and have a good working experience in the recruitment of strategic management and training management;   熟悉区域薪资福利状况，并在招聘策略管理和培训管理方面有很好的工作经验；  • Familiar with the domestic labor laws;   熟悉国内的劳动法规；  • Good Chinese and English communication skills;   良好的中英文沟通能力； • Can withstand strong working pressure.  能承受工作压力。

1.制定酒店制度政策以及劳动力方面的各项政策。 2.根据酒店需要及时修正相关制度并及时告示。 3.为酒店需要招募、储备中高层人才，并进行初级面试。 4.做好酒店员工招聘以及员工进出酒店的全部工作。 5.做好员工激励工作，保证酒店员工流动良性化。 6.审核关于酒店员工工作表现、薪资福利方面、员工激励、员工活动方面的各类报告、决定，并签字执行 7.处理酒店员工思想、情绪方面的问题，包括交谈、沟通。 8.负责同其他部门建立良好的工作关系。 9.负责同政府机关、社会团体及教育单位建立良好的工作关系。 10.督导本部门正常运作。 完成年度酒店劳动力成本计划并实施检查控制工作。

岗位职责：  1.员工招聘相关事宜，包括不限于招聘渠道的搭建、简历筛选、邀约组织面试等； 2.员工入离职审批办理，包括不限于员工花名册建立、入职物品的领用、宿舍安排等； 3.员工培训计划、组织安排； 4.员工体检安排、健康证办理； 5.人事相关各项费用预算； 6.完成领导交办的其他工作。 任职条件： 1.坚持正确政治方向，严守政治纪律和政治规矩，政治素质好，遵纪守法，品行端正，廉洁自律，热爱教育事业，身心健康; 2.具有较强的事业心和责任感，良好的服务意识、团队意识和奉献精神; 3.具备履行相应岗位职责的能力和与岗位相匹配的业务素质； 4.非校区教职工配偶、子女及其他直系血亲、直系姻亲; 5.原则上具有本科及以上学历，人事相关工作经验者及人力资源相关知识储备者优先; 6.有较强的沟通和协调能力; 7.能熟练电脑操作，灵活运用各类办公软件。

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、本科以上学历，有相同岗位工作经验2年以上，有酒店筹开经验。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。 【注意！！】 工作地点为淮安萧湖

【岗位职责】 1、负责酒店业主管理公司全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、本科及以上学历，有相同岗位工作经验2年以上，有酒店筹开经验。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

岗位职责： 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求： 1. 男女不限，年龄25-45岁，力资源管理或行政管理相关专业大专及以上学历； 2. 5年以上人力资源管理岗位工作经历，2年以上相同岗位工作经验； 3. 熟悉国家相关的政策、法律法规，了解现代企业人力资源管理模式，对人力资源管理各个职能模块均有较丰富的实践经验积累； 4. 具有良好的职业操守，强烈的责任心和事业心。

岗位职责： 1.负责酒店人力资源部的全面管理工作，依照酒店的实际经营情况和战略目标制定和实施人力资源战略规划； 2.负责建立和健全招聘、绩效、薪酬、培训、员工关系管理等各项规章制度； 3.建立和完善酒店组织架构，优化人力资源配置，控制人力资源成本； 4.执行酒店关于人事调配、工资奖励、劳保福利的方针、政策和规定； 5.负责酒店中高层管理人员的招聘以及储备人才库的建设； 6.完成领导交办的其他事项。 任职要求： 1.具备五年及以上五星级酒店相同岗位工作经验； 2.在酒店招聘、薪酬制度、合同管理、员工培训、绩效考核等方面具有丰富的经验； 3.熟知国家、地区劳动法律法规及相关政策； 4.具备英语听说读写能力； 5.接受过系统的人力资源管理理论培训。