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列表 明细
薪资: 2千-6千 经验:不限 企业类型:全服务中档酒店/4星级
地区:海南-海口 食宿:提供食宿

主要工作:1、管理和开发负责区域范围内的客户2、管理客户数据库并开发负责区域范围的销售机会3、管理并开发销售总监分配区域内的企业4、与销售总监分配区域内的主要企业保持密切联系,并扩展业务要求:1、形象良好,品德优良2、大专及以上学历,有酒店销售经验优先

薪资: 面议 经验:3年以上 企业类型:国内高端酒店/5星级
地区:广东-中山 食宿:提供食宿

 岗位职责:1. 根据市场具体情况,提出并参与制定销售计划并组织落实 ;2. 组织部门人员开拓客户;3. 依据具体情况与工作重心,制定并及时调整各种销售策略;4. 完成上级下达的销售任务;5. 对销售过程进行有效的日常管理,监控销

薪资: 4千-5千 经验:不限 企业类型:经济型酒店/3星级
地区:四川-成都 食宿:食宿情况

 1)根据部门经理制定的销售方向,执行具体的市场销售工作;2)了解成都及周边区的市场情况,掌握所负责区域的潜在客户群体并进行开发;3)根据酒店整体销售计划,结合市场特点,提出切实可行的促销计划及配额方案;4)协助部门经理做好会议团队的开发及维护工作,提高酒店入住率及收益;5)能按计划完成规定的阶段性营收计划;6)按计划向部门经理汇报当月的销售情况及下月工作计划;7)做好会议团队维护、协议客户开发、散客销售等方面的业务;

薪资: 5千-6千 经验:不限 企业类型:国内高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

较强的领导,培训及指导员工的能力,良好的沟通能力;保证员工餐厅按时提供各种菜肴给酒店员工,建立高效率的员工团队,确保员工的福利待遇,事业发展和工作热情得到不断提高。确保所有员工了解酒店的消防和紧急疏散程序。检查员工的守时性和仪表。确保员工知晓酒店的规章制度,并严格遵照执行。监督和管理员工餐厅货物的收领和贮存。       合理控制员工餐厅成本。

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Based upon menu item sales figures, review the profitability and popularity of dishes upon the menu and make changes where applicable (this function is be carried out in conjunction with the General Manager)   在菜单菜目销售数字的基础上,检查菜单上菜目的利润情况和受欢迎的程度,并在适当时做相应调整(与总经理共同履行此项职责)。Participate in the drafting of concept ideas and menus for all special events and functions while encouraging all staff to put forward their ideas and utilising them wherever practical参与为所有特别事件和活动起草的创意想法和菜单的工作,并鼓励所有员工提出自己的想法并尽量加以利用。Supervise the kitchen in the preparation and presentation of all food items in accordance with the hotel’s food and beverage standards and standardised menu guidelines监管厨房工作,按照酒店的餐饮标准和标准化菜单的规定对所有菜目进行制作和装饰。Monitor standards of production to ensure quality监督制作标准以确保质量。Supervise all aspects of kitchen cleanliness and co-ordinate the effective utilisation of all kitchen attendant within the effective manning levels, ensuring that all kitchen areas are maintained in a hygienic condition at all times and ensuring adherence to hotel standards监督酒店清洁情况,在人力配置合理水平范围内协调厨房服务员的利用工作,确保厨房卫生的保持工作达到酒店标准。Control of food purchasing levels in liaison with the Stores person与库管人员一起控制食品采购水平。Control the drafting of rosters, ensuring each area is effectively covered and within keeping of the hotel’s annual manning and payroll budgets. These guidelines to be provided by the General Manager管理排班表的起草工作,确保覆盖所有工作领域,却不超出酒店的年度人力配置和工资预算。总经理将负责制定指导方针。Maintain a sound knowledge of the hotel’s procedures for purchasing of food stocks, the control of purchasing levels and ensuring all necessary measures are in place to maintain budgeted food cost in all areas, while ensuring adequate food stocks and maintaining standards熟知酒店食品存货的采购,管理采购水平的工作程序,确保采取一切必要手段来控制食品预算成本的各方面,同时确保充足的食品库存并维持标准。Under the direction of the Food and Beverage manager and with the stores department assist and maintain

薪资: 5.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Prepares and present baked pastries 制作提供烘烤面点• Prepares and present yeast raised pastries 制作和装饰发酵面点• Prepare and present gateaux, tortes and cakes 制作和装饰嘎萄蛋糕、葡特蛋糕和普通蛋糕• Prepare marzipan work制作杏仁蛋白软糖• Prepare Petits Fours制作法式点心• Maintain hygienic standards and practices保持卫生标准和规则• Maintain a hygienic kitchen保持厨房的卫生• Clean the kitchen and equipment清洁并整理工作区域

薪资: 5.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Effectively manage the restaurant by ensuring the following:有效管理餐厅的日常工作,确保日下工作正常进行:o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o Adhere to opening and closing procedures遵守开始营业和结束营业的程序。o Adhere to bill paying procedures 遵守规定的结账程序。o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o Personally meet and farewell a minimum of 80% of your customers亲自迎送80%以上的客人。o Encourage and motivate staff to provide optimum service during all shifts激励在岗员工为客人提供卓越的服务。• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。• Develop and implement Promotions Calendar for F&B products in restaurant 在餐厅制定和执行餐饮产品促销活动日历。• Manage special event concepts特别活动的概念管理工作。• Anticipate market changes and review operations when necessary善于预测市场的变化情况,并在必要时审评运营工作。

薪资: 8千-1万 经验:2年以上 企业类型:经济型酒店/3星级
地区:甘肃-兰州 食宿:提供食宿

【应聘流程】在线测试、视频面试、学历验证、背景调查 【工作内容】1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本和各种费用开支;3 负责酒店团队的建立、培养和管理提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生,治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责做好酒店与各界人士的公共关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。 【任职资格】1 大专及以上学历,条件优秀者可放宽至中专;2 有酒店行业1年及以上的全面管理经验、部门经理2年及以上的管理经验(前厅/客房/销售至少管理过两个部门),25-40岁,连锁酒店或高星级酒店经验者优先;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同格林豪泰企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,工作地点就近分配。 【专业培训】 入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店店长的基本知识。需签订为期2年的培训协议。 【职业发展通道】 见习店长→店长→运营督导→城区经理→区域经理→运营总监 【薪资框架】1 一级见习店长: 要求:国内知名连锁品牌担任值班经理、部门经理岗位,且有轮岗前厅、客房、销售工作。 酒店工作1年半以上。基本工资4000+业绩奖金;2二级见习店长: 要求:国内知名连锁品牌、单体酒店店助、店长,至少1年本岗岗龄;4星级酒店部门经理(前厅、客房、销售中两个部门及以上岗位管理经验)等职位。 基本工资4500+业绩奖金;3 一级店长: 要求:国内知名连锁品牌担任高值、店助、运营经理等岗位;单体酒店店长职位;4星级及以上酒店部门总监职位;均1年以上本岗岗龄。 基本工资5000-5500+业绩奖金;4 二级店长: 要求:国内知名连锁品牌担任店长岗位,1年及以上本岗岗龄;单体酒店店长职位,2年及以上本岗岗龄;4星级及以上酒店部门总监职位,且2年以上本岗岗龄。 基本工资5500-6000+业绩奖金;5 三级店长 要求:国内知名连锁品牌担任店长岗位,2年及以上本岗岗龄;单体酒店店长职位,4年及以上本岗岗龄;4星级及以上酒店部门总监职位,且4年及以上本岗岗龄。。 基本工资6000-6500+业绩奖金;6 四级店长 要求:国内知名连锁品牌担任店长岗位,3年及以上本岗岗龄;单体酒店店长职位,4年及以上本岗岗龄;4星级及以上酒店部门总监职位,且4年及以上本岗岗龄。 基本工资6500-7000+业绩奖金;7五级店长 要求:国内知名连锁品牌担任店长岗位,4年及以上本岗岗龄;单体酒店店长职位,5年及以上本岗岗龄;4星级及以上酒店部门总监职位,且5年以上本岗岗龄。 基本工资7000-8000+业绩奖金;8 青皮树一级店长 要求:在精品酒店、商务酒店担任店助;星级酒店房务经理;国内知名连锁品牌担任高值、店助、运营经理,均2年及以上本岗岗龄。 基本工资:5000-6000+业绩奖金;9青皮树二级店长 要求:国内知名连锁品牌担任店长,1年及以上本岗岗龄,商务酒店、精品酒店店长职位,3年及以上本岗岗龄。 基本工资6000-7000+业绩奖金;10青皮树三级店长 要求:国内知名连锁品牌担店长岗位,2年及以上本岗岗龄;商务酒店、精品酒店担任店长岗位,4

薪资: 2.6千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Prepares, cooks, serves and stores进行饭菜的制作、烹饪、上餐和存储工作• Communicates politely and display courtesy to guests and internal customers与客人和内部客户礼貌、友好的交流 。• Provides direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards指导厨房帮手,包括厨师、厨房服务员和管事的工作。• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information  与上级交流疑难问题,客人或内部客户的意见以及其它相关信息 。• Establishes and maintains effective employee working relationships与员工建立并保持良好的工作关系 。• Attends and participates in daily briefings and other meetings as scheduled按计划参加并参与每日例会及其它会议。• Attends and participates in training sessions as scheduled按计划参加培训活动 。• Prepares in advance food, beverage, material and equipment needed for the service事先准备服务所需的食品、饮料、材料和设备。• Cleans and re-sets his/her working area清洁并整理工作区域。• Performs related duties and special projects as assigned执行被分派的相关任务和特殊项目

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Supervise the implementation of housekeeping standards and procedures in relation to:监督客房部各项标准和工作程序的执行 :o  Bedroom service  臥室服务o  Bathroom service 卫生间服务o  Valet service  洗衣服务o  Cleaning service  清洁服务o  Linen maintenance  布巾维护Maintain a current and thorough knowledge of all housekeeping systems对客房部所有系统有最新和完整的知识。Open and close the shift and ensure effective shift hand over负责管理接班和交班工作,以确保交接班过程的有效进行 。Perform Room allocations  分配客房Perform Room inspections  检查客房Prioritise arrival rooms   排列抵店客人客房的优先顺序。Liaise with Front Office for guest and hotel requirements配合前台满足酒店和客人的要求。Ensure guest valet is processed and delivered in a timely manner确保及时为客人提供洗衣服务并送还。Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)协调特别项目(如参观客房,除虫,窗户和地毯的清洁,客房供应量)。Manage all special requests made by guests处理客人所有的特殊要求。Ensure consistency within the department确保部门内工作的一致性。Management of lost property for the hotel管理酒店的遗失财物。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Demonstrate Awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensure all procedures are conducted safely and within PPE guidelines and ensure your direct reports do the same展示对IHG个人防护装备(PPE)政策与程序的认识,确保安全地实施所有的程序并符合PPE指导准则,并确保你的直接下属同样如此。Be aware of duty of care and adhere to work place health and safety related various IHG policies and procedures具备谨慎责任意识,并遵守各种与工作场所的健康与安全相关的IHG政策与程序Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly熟悉物业安全、急救和消防及应急程序,安全、合理地操作设备Initiate action to correct a hazardous situation and notify supervisors of potential dangers主动采取行动纠正有潜在危险的情形,并将潜在危险通知主管Carries out regular fire alarm test as per IHG standard根据IHG标准定期实施消防警报测试Log security incidents and accidents in accordance with hotel requirements根据酒店要求记录安全事件和事故Ensures that the work shop and related areas are kept in a clean and tidy condition.确保工作场所及相关区域保持干净和整洁。Complies with Hotel's Health, Safety & Hygiene Policy.遵守酒店的健康、安全和卫生政策。

薪资: 面议 经验:3年以上 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

岗位描述:1.参与菜单的计划和成本核算工作。2.制订并编写标准菜谱。3.开发新菜和新产品。4.确保优秀的餐饮技巧得以保持。5.保持对产品的综合性知识的了解,包括配料、设备、供应商、市场和当前趋势,并相应的建议厨房运作部进行适当调整。6.保持厨房的卫生。7.清洁厨房和设备。8.保持个人卫生。9.管理和培训属下员工。岗位要求:1.餐饮技能或相关专业的大专学历或职业证书。2.3年厨师工作经历,包括1年的管理经验,或与此相当的教育和相关工作经验结合的背景。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

岗位职责1.与客人和内部客户礼貌、友好的交流。2.指导厨房帮手,包括厨师、厨房服务员和管事的工作。3.与上级交流疑难问题,客人或内部客户的意见以及其它相关信息。4.与员工建立并保持良好的工作关系。5.按计划参加并参与每日例会及其它会议。6.按计划参加培训活动。7.事先准备服务所需的食品、饮料、材料和设备。8.清洁并整理工作区域。岗位要求1.餐饮技能或相关专业的大专或职业证书。2.3年厨师工作经历或与此相当的教育和相关工作经验结合的背景。

薪资: 8千-1万 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

制定并执行酒店的所有活动,公共和媒体关系,忠诚度和渠道营销以及其他市场推广活动的全年计划。Deliver and execute an annual Marketing Plan for all hotel events,public and media relations,loyalty and channel marketing.发展良好的媒体关系,策划新闻发布会以及其他公关活动。代表酒店与媒体沟通,以促进良好的公关形象,提高酒店的知名度。Develop media contacts,manage media relations,and organiza media activities to promote good publicity and drive hotel awareness.根据品牌标准,设计并制作酒店好人市场推广的宣传印刷品。Develop hotel and marketing collateral according to Brand standards for promotions.管理酒店社会化媒体平台,支持策略性促销活动,建立酒店客户数据库。Manage hotel social media system and processes to support tactical campaigns,engage hotel guests and build hotel city and key feeder markets.

薪资: 2.6千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Maintains the utmost confidentiality and discretion when handling business affairs在处理业务时最大限度的保守机密并小心谨慎。Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate必要时配合,协调各部门领导和其它部门的秘书的工作并与他们进行沟通。Supervises the work of the Finance Office staff监督办公室员工的工作Day-to-day secretarial work to include typing, filing, faxes and telephone etc.日常文秘工作包括打字,整理文件,传真和接听电话等。Distribution of memos, letters and other information etc.分发备忘录,信件和其它信息等。Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。Proficient in the use of Microsoft Office精通微软办公软件Good writing skills良好的写作技能

薪资: 2.6千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。Registers and rooms all arrivals according to established procedures按照既定工作程序为所有来客登记并安排房间。Maintains intimate knowledge of departmental standards and procedures熟知部门标准工作程序。Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。Maintains cashier float and ensures accurate daily report of all money received保持库存现金限额并保证每日对所收现金进行准确报告。Cashes hotel guest’s personal and travelers checks and assists with currency exchange为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。Keeps abreast of all modifications to accounting policies and procedures随时留意会计政策和工作程序的变化 。Responsible and attends to guest’s request of using the service of safety box at all times随时负责回应客人关于使用保险箱服务的要求。Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Plan and execute sales strategy, finish the budget with sales manager与销售经理一起计划并执行销售策略,完成预算。Sell all hotel facilities.销售酒店的所有设施。Conversion of sales leads转化销售线索。With senior staff to handle customer or potential customer business.与高职位员工一起处理客户或可能成为客户的业务。According to the monitoring data reception and refused to set up business.根据建立起来的监测数据接收和拒绝业务。The environment makes guests are familiar with on-site inspection activities.执行使客人熟悉环境的现场考察活动。Keep regular phone sales model.保持定期的电话销售模式。To participate in the meeting.参加例会。Required to report and record in the sales work.按要求汇报销售工作和战绩。To participate in the customer visit.参加客户拜访。Assist sales manager to distribute materials and direct mail advertising.协助销售经理分发宣传品和直邮广告。Suppliers and business, conference and exhibition planner, visitors or conference and exhibition travel agents, travel agents, airlines, companies, government departments and other closely related with the hotel business establish and keep in touch.与业务供应方,会展策划人,游客或会展旅行代理,旅行社,航空公司,公司,政府部门及其它与酒店业务密切相关方建立和保持联系。Work in accordance with the needs of the business.依照业务需求开展工作。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Ensure that all guest’s baggage are received and delivered upon arrival and departure even for baggage storage pertaining to the procedure laid down in the Inter-Continental Hotels & Resorts Front Office Manual依照洲际酒店及度假村前厅部工作手册中规定的工作程序,确保所有客人进行交接班说明工作,确定了解酒店活动和运营要求和抵店和离店时均有服务人员为其提送行李,甚至为其储存。Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s, Priority Club Members, groups and crew movements.详细了解每天客人 进行交接班说明工作,确定了解酒店活动和运营要求抵店和离店的情况,重点留意贵宾、优悦会会员和团组的活动。 To work closely with Guest Relations Officer to ensure baggage for VIP’s, Priority Club Members are delivered promptly与宾客关系主任密切合作,以确保贵宾和优悦会会员的行李得到迅速派送。To assist the Doorman and supervise on traffic control along the driveway during peak hours在高峰期对门僮进行协助,并监督对车道的交通控制。Conducts daily briefing and to ensure that all uniform service staff are kept up to date, properly instructed and that all staff are properly dressed, neat and clean before start of duty.  Similarly, staff appearance should remain clean, smart and tidy at all times.进行每日例会,以确保所有着装服务人员了解最新情况并得到正确指导,并保证工作开始前所有员工的穿着均符合规定、干净整齐。同样,员工的外表也应随时给人以干净、精明和整洁的印象。Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs)负责(通过发现培训需要)对应接服务员、停车场服务员和门僮就其各自岗位职责进行培训。Ensure that all staff are fully informed and knowledgeable on hotel facilities and its surrounding areas确保所有员工了解并熟知酒店设施及周边区域的情况。Ensure that the surrounding areas at the lobby level and main entrance are clean确保大厅和正门周边区域的清洁。Must be fully conversant with emergency evacuation and fire procedures and ensuring all uniformed staff are aware of these procedures熟知紧急情况疏散和防火工作程序,并确保所有穿著酒店工服装的员工了解这些程序。

薪资: 5.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Effectively manage the restaurant by ensuring the following:有效管理餐厅的日常工作,确保日下工作正常进行:o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o Adhere to opening and closing procedures遵守开始营业和结束营业的程序。o Adhere to bill paying procedures 遵守规定的结账程序。o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o Personally meet and farewell a minimum of 80% of your customers亲自迎送80%以上的客人。o Encourage and motivate staff to provide optimum service during all shifts激励在岗员工为客人提供卓越的服务。• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。• Develop and implement Promotions Calendar for F&B products in restaurant 在餐厅制定和执行餐饮产品促销活动日历。• Manage special event concepts特别活动的概念管理工作。• Anticipate market changes and review operations when necessary善于预测市场的变化情况,并在必要时审评运营工作。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:在餐厅的前部迎接所有宾客和有可能的宾客,确保完成以下工作:o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范。o Ensure restaurant operating equipment is clean and in working order确保餐厅运营设备的清洁并正常工作。o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy按照酒店的规定保持工服和个人仪表的高标准。o Welcoming guests to the Restaurant, by using the Restaurant name迎客人光临餐厅,使用餐厅的名称。o Inquiring if they have a reservation and noting it in the reservation book if they do询问客人是否有预订,如有预定在预订册上做记录。o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。o Being attentive to guest requests周到的满足客人要求。• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。• Take telephone bookings and document in the Reservation book according to restaurant standards接听电话订位并按餐厅的规范在预订冊上记录。• Train wait staff and bus staff in hostess standards按领位员的标准培训员工。• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor周到的为客人服务,并尽可能解决客人的投诉,向上级领到报告所有事件。• Maintain responsibility of cleanliness of hostess stations 保持迎宾台的清洁。• Maintain responsibility of cleanliness of all menus and drink menus保持所有菜单和饮料单的清洁。

薪资: 2.4千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。• Communicates to his/her superior any difficulties, guest comments and other relevant information  与上级领导交流有关疑难,客人意见和其它相关信息。• Establishes and maintains effective employee working relationships与员工建立并保持良好的工作关系。• Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议。• Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。• Take appropriate action to resolve guest complaints正确处理客人的投诉。• Food and beverage stock is stored in relation to hotel procedures按照酒店的规定存储餐饮存货。• Performs related duties and special projects as assigned承担相关的职责和安排的特别项目。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

• Conducts shift briefings to ensure hotel activities and operational requirements are known 进行交接班说明,确保了解酒店的活动和运营要求。• Prepares a selection of rolls and breads制作各式面包。• Prepares a selection of specialty items制作各种特色食品。• Prepares a selection of bread art制作各种面点。• Requisition supply items as needed from storerooms; assist in receiving items and taking inventory.向库房申请所需的用品;协助接收物品和盘存的工作。• Set up work station as required to include mis en place, tools, equipment and supplies.必要时整理布置工作台,包括摆设,工具,设备和用品。• Maintain sanitation, cleanliness, safety and health standards. Inspect the sanitation, operation and cleanliness of all tools, equipment and supplies, including ovens.  Alert management of potentially serious issues.  保持卫生,清洁,安全和健康标准。检查所有工具,设备和包括烤箱在内的用品的卫生,运行和清洁情况。就有可能发生的严重问题提醒管理层。• Clean and/or break down work station and complete closing duties including transporting dirty pots to the potwash station, sterilizing and cleaning cutting boards and work tables, and preparing station for the next day’s activities.   清洁和拆卸工作台并完成收尾工作,包括将脏的器具送到清洗站,消毒和清洁案板和工作台,为第二天的工作做好准备。• Maintains personal hygiene 保持个人卫生。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:食宿情况

· Responsible for the safety and security of guests, employees and establishment needs  负责酒店宾客、员工及设施的安全保卫工作· Report to Manager all hotel property deficiencies and safety or security hazards  向经理汇报酒店所有的财产损坏和安全危险问题· Initiate action to improve a hazardous situation immediately  采取行动以便迅速处理危急情况· Implement procedures for security and emergency incidents  执行安全和紧急事件处理程序· In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan   发生火灾时,应熟知并按照酒店应急事件处理要求进行工作· Be familiar with location of fire alarms and fire fighting equipment   熟悉消防报警及灭火器材的位置· Maintain the security system  维护酒店安全系统· Monitor staff clocking on and off duty  监督员工上下班考勤· Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies  抽查话务室、宴会厅、工程部、餐具储物间、客房部的钥匙登记记  录,确保酒店的钥匙 控制制度得以遵守并报告违背制度要求的情况·  Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas  24小时监督客人经常光临及所有工作区域的安全状况· Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings   监督闭路监视系统并通知巡逻保安人员异常情况·  Ensure checks are conducted on fire panel, fire hose real outlets and fire barriers and all other safety equipment and ensure that all are in good working order and report to the Safety Manager any item of equipment which is faulty   定期检查火灾盘,消防水带的出水口和防火间隔等消防灭火器材及其他安全设备,确保其处于良好的工作状态,并向保安部经理汇报失效设备· Ensure hotel alarm system is in good working order  确保酒店报警系统的正常工作·  Maintain a good working knowledge of the following:  保持良好的业务知识,包括:o The hotel switchboard and paying system   酒店电话总

薪资: 5.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Is responsible for work safety on his/her shift.负责当班期间的工作安全Demonstrate Awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensure all procedures are conducted safely and within PPE guidelines and ensure your direct reports do the same展示对IHG个人防护装备(PPE)政策与程序的认识,确保安全地实施所有的程序并符合PPE指导准则,并确保你的直接下属同样如此。Be aware of duty of care and adhere to work place health and safety related various IHG policies and procedures具备谨慎责任意识,并遵守各种与工作场所的健康与安全相关的IHG政策与程序Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly熟悉物业安全、急救和消防及应急程序,安全、合理地操作设备Initiate action to correct a hazardous situation and notify supervisors of potential dangers主动采取行动处理有危险的情形,并将潜在危险通知主管Log security incidents and accidents in accordance with hotel requirements根据酒店要求记录安全事件和事故Prepares a monthly Maintenance Status Report.准备每月的维修进度报告Carries out regular fire alarm test.   定期实施火灾报警检测Ensures that the work shop and related areas are kept in a clean and tidy condition.确保工作场所及相关区域保持干净和整洁。Complies with Hotel's Health, Safety & Hygiene Policy.遵守酒店的健康、安全和卫生政策。Ensures that all Equipment is in good working condition according to the engineering standards.确保所有设备处于良好的工作状态,符合工程标准。Maintains clean and tidy Plant rooms and equipment throughout the hotel according to the engineering standards.        保持酒店各处机房和设备的干净和整洁,符合工程标准Ensures that availability of Plant and Equipment is 100% at all times. If breakdowns occur, ensure that the necessary repair is carried out without delay.                                          

薪资: 5.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

Assist the front office manager to handle daily affairs staff, plan and assign work, set performance targets for each employee. Provide employees with teaching, coaching and giving feedback on a regular basis, to help to solve the contradictory between various employees, improve the performance of the team members.协助前厅部经理处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高团队成员的绩效。 Assist the front office manager to implement education and training for all staff, to ensure that all work conform to the state, provinces, and local laws and safety regulations. To ensure that employees receive the appropriate training to ensure for their equipped with a variety of tools and equipment needed to complete the work.协助前厅部经理对全体员工实施教育与培训,确保所有工作符合国家、各省市与地方的法律和安全法规。确保员工接受适当的培训,保证为他们配备完成工作所需的各种工具和设备。To ensure that employees with the operating system, security and cash handling process, service and standard about the proper training.确保员工获得与操作系统、安全、现金处理流程、服务和标准有关的恰当培训。Hotel staff will be trained as IHG Rewards club related knowledge and the latest promotions.对酒店员工培训优悦会相关知识和最新促销活动。GUEST EXPERIENCEEnsure that the front desk staff for guests to provide quick, professional and personalized service.确保前台员工为宾客提供快捷、专业和个性化的服务。 To ensure that guests arrived with the hotel welcome and greetings, grasp the time to communicate with guests. Be back in the right way for guests' complaint should be, by establishing good relationship with guests and get feedback, improve customer satisfaction.确保宾客抵达酒店时受到欢迎和问候,把握时间和宾客进行交流。以恰当的方式对宾客的投诉予以回 应,通过与宾客建立良好的关系并获取反馈,不断提升宾客满意度。 Routine inspections at the front desk and public area, if find any problem to take action immediately.对前台和公共区域进行例行检查,若发现任何问题马上采取行动

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