全球最大的一价全包度假村福利再次来啦！ 喜欢咖啡、酒水饮品的你是否还在迷茫今年毕业后要何去何从？ 是否想趁年轻时多到世界各地看看呢？ 是否向往多彩多姿并充实的工作环境？ 是否担心酒水知识不熟练，英语无法完整的交流就要直接上岗呢？ 还不快来报名为你定制的ClubMed速成营？ 在远离日常喧嚣享受悠闲慢生活的度假村，边重温饮品知识边发掘不一样的自己。 你将与若干名志趣相投的小伙伴来到美丽的Club Med度假村参加为期两周的速成营，感受来自国际化团队的热情。 在欣赏壮丽山景的同时熟悉六大基酒，掌握调制技能出品简单的鸡尾酒和当地特色的“白沙日出”，通过考核后，将直接得到ClubMed度假村工作录用函哦！ 只要你 -大专以上学历，将于今年毕业 -热爱酒水咖啡等饮品，享受为客人制作酒水的成就感 -热爱结交新朋友，敢于用英语沟通交流就赶快加入我们吧！ 速成营需要支付费用吗？ 不用哦~，Club Med 不仅食宿全包，正式入职后还能报销往返交通费用哦，你只需拉上行李箱，即可出发!

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1.Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing. 2.Organize work assignments, make recommendations in regards to training, performance evaluations, and discipline for stewards. 3.Work harmoniously and professionally with co-workers and supervisors. 1.安全地使用及保存所有洗涤剂、化学药品及其他材料。 2.管理员工的工作分配，针对培训、绩效评估及管事部员工的惩戒提出建议。 3.与同事及上级保持和谐、专业的合作。 Preferred Skill and Qualification 任职要求 1.High school or above education. 2.Two or Three previous experience in Stewarding or previous supervisory experience. 1.高中或以上学历。 2.2到3年的管事部管理经验。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会： http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. Work with and direct staff and serve guest needs by providing high service standards to ensure guest satisfaction. 2. Co-operate with other Supervisors to finish daily operation and fill-in daily check list. 3. Strictly follow core standards and supervise staff the implementation. Co-operate manager to finish all staff’s core standard test. 1. 与其他员工协作，提供指导，并通过提供高标准的服务来确保客人满意。 2. 与其他主管合作完成每日运营并填写每日检查清单。 3. 严格遵循核心标准，示范并且监督员工对核心标准的实施。与经理合作完成对所有员工的核心标准测试。 Preferred Skill and Qualification 任职要求 1. College or equivalent education. 2. Minimum two years food service or related work. 3. Requires ability to operate computer equipment and other food & beverage computer systems. 4. Requires reading and oral English. 1.大专或同等学历 2.至少两年餐饮服务工作经验。 3.能够操作电脑及餐饮相关系统的能力。 4.中等英语能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. Work with and direct staff and serve guest needs by providing high service standards to ensure guest satisfaction. 2. Co-operate with other Supervisors to finish daily operation and fill-in daily check list. 3. Strictly follow core standards and supervise staff the implementation. Co-operate manager to finish all staff’s core standard test. 1. 与其他员工协作，并指导员工通过提供高标准的服务来确保客人满意。 2. 与其他主管合作完成每日运营并填写每日检查清单。 3. 严格遵循核心标准，示范并且监督员工对核心标准的实施。与经理合作完成对所有员工的核心标准测试。 Preferred Skill and Qualification 任职要求 1. College and equivalent education. 2. Minimum two years food service or related work. 3. Requires ability to operate computer equipment and other food & beverage computer systems. 4. Requires reading and oral English. 1.大学或同等学历。 2.至少两年餐饮服务工作经验。 3.能够操作电脑及餐饮相关系统的能力。 4.中等英语能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. Direct staff and serve guest needs by providing high service standards to ensure guest satisfaction. 2. Co-operate with other Supervisors to finish daily operation and fill-in daily check list. 3. Strictly follow core standards and supervise staff the implementation. Co-operate manager to finish all staff’s core standard test. 1. 与其他员工协作，并指导员工提供高标准的服务来确保客人满意。 2. 与其他主管合作完成每日运营并填写每日检查清单。 3. 严格遵循核心标准，示范并且监督员工对核心标准的实施。与经理合作完成对所有员工的核心标准测试。 Preferred Skill and Qualification 任职要求 1. College or equivalent education. 2. Minimum two years food service or related work. 3. Requires ability to operate computer equipment and other food & beverage computer systems. 4. Requires reading and oral English. 1.大专或同等学历。 2.至少两年餐饮服务/送餐部工作经验。 3.能够操作电脑及餐饮相关系统的能力。 4.中等英语能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会： http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. Direct staff and serve guest needs by providing high service standards to ensure guest satisfaction. 2. Co-operate with other Supervisors to finish daily operation and fill-in daily check list. 3. Strictly follow core standards and supervise staff the implementation. Co-operate manager to finish all staff’s core standard test. 1. 与其他员工协作，并指导员工提供高标准的服务来确保客人满意。 2. 与其他主管合作完成每日运营并填写每日检查清单。 3. 严格遵循核心标准，示范并且监督员工对核心标准的实施。与经理合作完成对所有员工的核心标准测试。 Preferred Skill and Qualification 任职要求 1. College or equivalent education. 2. Minimum two years banquet service or related work. 3. Requires ability to operate computer equipment and other food & beverage computer systems. 4. Requires reading and oral English. 1.大专或同等学历。 2.至少两年餐饮宴会服务工作经验。 3.能够操作电脑及餐饮相关系统的能力。 4.中等英语能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会： http://jobs.fourseasons.com/

1、指导和监督餐厅的日常工作，保证经营业务的正常进行。 2、负责制打服务质量标准与服务程序。巡视检查各项工作的具体实施，纠正不符合规范的行为，改进服务方法与态度。 3、组织安排员工的工作，监督制定排班表，招聘新员工，制订培训计划。 4、评估员工的工作表现，保证执行各项规章制度，解决有关问题。 5、发展良好的客际关系，为客人进行特殊服务，处理客人投诉。 6、负责营业额、经费及劳动成本的预算工作。 7、撰写菜肴推销方案，利用纯熟的推销技巧做好促销工作。 8、协调餐厅与厨房之间的关系，及时反馈信息，建立以客人为中心的服务意识。

岗位职责 提供最杰出的服务。恭候客人的光临，带给客人最友善的问候。确保向宴会经理转 达客人哪怕是看上去很小的建议及要求。 核实并确保没有设备、设施被随意用于非正当目的。 详细并准确的告知员工每个活动的细节，并确保全面的贯彻执行。 落实经宴会经理告知的活动临时变更信息。 确保所有活动后账单的准确性并交由客人签字。 对新入职员工和老员工进行培训。 协助宴会经理在活动开始之前及时发现和弥补服务标准上的不足加以弥补并在之后予以贯彻和执行。 按照活动要求有计划的安排员工工作以确保足够的餐前准备时间。 礼貌、准时、高效的工作，和员工一起始终呈现给客人令人愉快和乐于助人的态 度。 对有可能举行的活动随时保持关注。 通过财务Micros系统所提供的信息做出相关决定。 控制成本并向本部门员工传达重要财务信息。 协助宴会经理按照酒店及部门要求合理制定本部门员工年假计划并执行。 按宴会经理的阐述和要求为每个活动摆台并注意所有细节。 确保所有宴会摆台工作在活动开始前一小时按要求完成，各岗位员工准备就绪。 控制所有宴会厅房的分布格局及摆设。 负责所有宴会厅房及库房的整洁及卫生。 密切配合宴会经理落实上级领导交给的工作。 坚持在例会上和同事从各个层面对服务及投诉进行跟进和讨论。 查看每周活动预订情况预先对人员安排和设备设施进行准备。 按照宴会订单制作台型图和人员安排。 落实所有其他工作。 为宴会员工制定培训计划。 及时预订小时工并提交预订申请。 定期为员工做绩效评估。 按经理的告知填写工作日志并记录合理化建议以备改进。 在宴会经理未在岗时执行经理的工作职责。 具备相关的成本核算知识。 具有各种活动摆台的相关知识

1.1.   餐厅运作 ·         协助经理按照饭店的标准程序制定服务标准及规则 ·         确保员工按照标准与程序完成任务 ·         遵守饭店的规章制度及令客人满意计划，推广相关系统的程序知识以尽可能的超越客人期望 ·         协助管理餐厅服务 ·         协助管理现金的兑付和每日的结帐工作 ·         监督每日财务报告 ·         指导员工了解信用政策和设备 ·         指导员工了解现金安全兑换程序 ·         负责设备的维护 ·         监督客用设施和对客服务的标准 ·         控制存货并监督存货安全程序 ·         参与菜单和酒单的创造 2.  管理/战备计划 2.1.   协助制定和开发战略计划 ·         参与准备和制定部门/单元/服务点的目标 ·         参与准备战略计划和经营计划 ·         掌握市场营销数据 ·         根据经营情况，制定每年和每月预算。 ·         根据生意需求及淡、旺季情况决定运作设备 2.2.   协助市场营销战略的计划和实施 ·         协助准备市场营销计划 ·         协助发展新产品和服务 ·         协助发展营销战略 ·         协助评价市场营销活动

【岗位职责】 1、协助餐厅经理管理酒店中餐厅的运营，确保宾客服务质量标准。 2、按照部门的规范和程序提供高标准的餐饮服务。 3、与上级领导交流有关疑难，解决客人意见和其他相关信息。 4、协助餐厅经理按照部门的月度活动日历提供制定的培训课程。 【岗位要求】 1、良好的仪容仪表，身体健康，普通话标准； 2、了解本餐厅餐饮服务的工作程序； 3、熟知各种特殊服务的程序和方法，随时可以根据客人需要进行操作； 4、有能力督促下属员工按标准进行工作。严格要求自己，认真完成每项工作，为员工做出表率； 5、有一年以上星级酒店餐饮工作经验。 6、适应倒班工作

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1.Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. 2.Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. 3.Set up host/hostess stand, review guest reservation and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server. 1.欢迎客人，根据预定引导客人入座。同时遵循四季集团规章制度，高效、有礼貌且专业地提供服务，最大限度地提高客人满意度。 2.根据四季集团标准接听电话、接受客人预定或提供客人关于餐厅及酒店其他服务的咨询。 3.整理接待台，检查客人预定信息，对摆台提出建议，针对每位服务员能承受的最大工作量安排座位。 Preferred Skill and Qualification 任职要求 1.College or equivalent education 2.Minimum one year food service or related work. 3.Intermediate English ability 4.Requires knowledge or the ability to operate computer equipment. 1.大学或同等学历。 2.至少一年餐饮及相关经验。 3.中等英语能力。 4.拥有相关工作知识及操作电脑的能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

岗位职责/职位描述 The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. 2. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 3. Work harmoniously and professionally with co-workers and supervisors. 1. 通过展现对菜单中产品知识的理解和菜品烹饪方法的理解，给客人提供优质服务。 2. 提前预期客人需要，确定满意并且提供建议，对于客人要求和疑问 及时、适当的回复。 3. 与其他同事和管理层共同协作，保持专业性。 Preferred Skill and Qualification 任职要求 1. College education or equivalent education. 2. Intermediate English ability. 1.大专及以上学历。 2.中等英语能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

【岗位职责】 确保执行酒店政策方针和公司的品牌标准。 对于认可的员工实施培训课程，进行全体员工的培训和评估他们的能力 提前意识到缺少服务标准的对客服务并及时制定发展计划，跟踪和执行改变 在工作中和下属员工沟通，维护已确定的政策和方针。 在用餐期间确保及时纠正错误的餐位。 保持操作台的干净和整齐。 和厨房保持有效的沟通。 良好的工作氛围和下属员工良好的工作关系。 问候客人，处理评论和问题，无论何时都要在用餐中提高销售关注收入。 向客人推荐菜单的食品和酒水，适当的为客人点单和服务食品和酒水。 维护良好的客户关系和提高个人的修养。 接受餐厅经理安排的其它工作。 为客人服务酒水和食品。 提出好的主意和建议在设计菜单和食品促销的时候。 实施培训课程和时间表格。 全面的食品和酒水知识。 熟练运用客人维护技能。 领导素能。 【岗位要求】 全面的餐饮服务经验 至少一年的餐饮运营经验。 良好的运营和管理技能。 良好的仪容仪表。 积极主动。

岗位职责 1.督导下属员工按操作程序，热情周到地为宾客服务，对宾客的问题、投诉和要求应迅速而机敏地作出反应。 2.负责员工的考勤，工作班次的编排，检查员工的仪表、仪容，做好营业前准备工作。 3.检查各调酒员在调制酒水时，是否配量准确，技术熟练，服务周到。 4.检查酒吧、酒柜、冷藏柜等地的清洁。 5.对员工进行业务培训，提高员工素质、调酒技能和服务水平，对员工的表现作出评估。 6.负责酒吧用具的保管和管理。 7.协助楼面做好出品推广的同时，控制出品成本率。 岗位要求 1. 大专以上学历。同岗位工作3年以上 2. 熟悉娱乐服务和成本管理，了解康乐服务规范和质量标准，懂得卫生消毒和安全救护知识。 3. 熟悉公共娱乐场所公安管理法规和卫生条例。 4. 有较好的业务指导和组织协调能力。 5. 有较好的文字和语言表达能力，外语会话流利。

岗位职责 (1)协助主管对部门进行监管及满足客人需求，直接对服务员及实习生日常工作进行监督并协调他们的工作； (2)检查餐厅的摆台及确保有充足的服务区域满足每日的营运需求。 (3)根据餐厅预定情况，合理安排员工排班，保证所举办宴会能够合理、有序地展开。 (4)及时组织本服务区域的清洁、整理工作； (5)宴会结束，清点厅房内物品及设施、设备，检查各厅房的宴会收尾的卫生清洁情况。 岗位要求 1.学历及专业知识：高中以上学历 2.工作经验要求：一年以上同岗位工作经验 3.个人能力及其他特殊要求：具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力

如果您欣赏全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿，我们永远不会忘记我们在这里的初衷：取悦我们的客人、团队成员和业主。    餐厅主管/领班的职责是在餐厅内提供高效、专业的食品和饮料服务，通过严格控制成本和库存，确保餐厅获得预算利润。该职位直接监督团队成员，同时确保所有客人都能享受到符合希尔顿标准、政策和程序的最佳服务。   我将做些什么？  作为餐厅主管/领班，你将负责按照最高标准执行以下任务：  - 在工作中始终以客户为中心，保持高度的客户服务意识。 - 发挥积极影响，承担个人责任，主动解决问题，始终与顾客和同事保持清晰的沟通。 - 为改进酒店的运营/环境程序献计献策。 - 积极向客人和酒店供应商宣传希尔顿酒店的服务和设施。 - 以确保自己和工作场所其他人安全的方式履行所有职责和责任。 - 自信地了解餐饮菜单内容，并向客人详细解释。 - 了解饮食要求并提供适当的建议。 - 与经理协商，商定并实施改善客户服务的行动。 - 完成产品知识核对表。 - 就菜单提出适合不同国籍客人的建议。 - 熟悉所有其他分店的菜单，向客人推荐其他分店。 - 自信地了解所有餐厅和酒店分店的营业时间。 - 能够向酒店客人推荐其他餐厅和城市景点。 - 每班积极检查团队成员的产品知识。 - 采取步骤/流程，确保餐厅所有区域的早餐、午餐和晚餐设置符合标准要求，包括检查收银台的设置，与厨师沟通当班的任何细节和当天的预订数量。 - 检查当天的预订情况，确保餐厅和团队成员准备好餐桌，并通过电话确认大额预订。 - 在需要时协助调酒师和厨房团队成员，并履行经理要求的任何合理职责。 - 确保向所有团队成员介绍当班细节。 - 完成餐厅服务准备清单。 - 微笑迎接客人，帮助客人拿外套、包等，并做自我介绍。 - 引导客人入座，并询问他们是选择吸烟桌还是非吸烟桌。 - 立即跟进客人的任何问题或询问，如果没有答案，请向经理询问。 - 确保所有服务程序均按要求标准执行。 - 确保所有区域都按照操作流程进行清洁和维护。 - 监督餐厅每天的轮值情况，确保其符合不断变化的业务水平，并做出任何变动，以达到餐饮团队的服务标准和预算目标。 - 控制每班分配的劳动力，确保在达到预期劳动力成本的同时，满足客户的期望。 - 协助餐厅经理对所有团队成员进行 "入职培训 "和 "在职培训"。 - 在每次轮班后，就团队成员的表现提供建设性的反馈意见，以提高他们的技能和信心。 - 在值班期间，通过提供专业技能和以身作则，为所有团队成员提供领导和指导。 - 确保对轮班工作进行总结、交接和简报。 - 履行分配的其他合理职责。 - 管理层保留对本职位说明进行修改的权利，恕不提前通知。 If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     The Outlet Supervisor/Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.    What will I be doing?   As the Outlet Supervisor/Team Leader, you will be responsible for performing the following tasks to the highest standards:  • Maintain a high customer service focus by approaching your job with the customers always in mind.  • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.  • Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.  • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.  • Confidently know the food and beverage menu contents and explain them in detail to guests.  • Understand dietary requirements and offer appropriate suggestions.  • In consultation with the Manager, agree and implement actions to make improvements to customer service.  • Complete the checklist in product knowledge.  • Make suggestions on the menu that might suit guests of different nationalities.  • Familiarize with menu items of all other outlets to recommend guests to other outlets.  • Confidently know the opening hours of all restaurants and hotel outlets.  • Able to recommend other restaurants and city attractions to hotel guests.  • Actively check team members’ product knowledge on each shift.  • Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.  • Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.  • Assist bartenders and kitchen team members where required and carry out any reasonable duties requested by the Manager.  • Ensure that all team members are briefed for the details of the shift ahead.  • Complete the checklist on preparing the restaurant for service.  • Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.  • Escort guests to a table and ask if they would prefer a smoking or non-smoking table.  • Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.  • Ensure that all service procedures are carried out to the standards required.  • Make sure that all areas are cleaned and maintained in accordance with operating procedure.  • Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.  • Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.  • Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.  • Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.  • Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.  • Ensure that the shift is reviewed, handovers and briefings are carried out.  • Carry out any other reasonable duties and responsibilities as assigned.  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Qualifications - Internal 我们需要什么样的人才？ 为希尔顿品牌服务的主管/领班始终代表我们的客人工作，并与其他团队成员合作。要成功胜任这一职位，您必须具备以下态度、行为、技能和价值观：  - 良好的英语口语和书面表达能力，以满足业务需求。 - 有上进心和责任感，对所有任务都充满热情，并能抓住机会学习新技能或知识，以提高个人业绩。 - 灵活应变，对不断变化的要求做出快速、积极的反应，包括完成要求你完成的任何任务。 - 在追求团队目标的过程中，与同事合作并给予支持，从而保持高度的团队关注。 - 具有很强的领导能力和培训技能。 - 性格外向，愿意长时间工作。   在希尔顿工作是一种什么样的体验？ 希尔顿是全球领先的酒店管理公司，业务涵盖从豪华的全方位服务酒店和度假村到长住套房和中等价位酒店等住宿领域。近一个世纪以来，希尔顿一直为商务和休闲旅客提供最优质的住宿、服务、设施和价值。希尔顿致力于延续其传统，为全球品牌提供卓越的宾客体验。我们的愿景是让热情好客的光辉洒满大地，我们的团队团结一致，每天在世界各地创造非凡的好客体验。而我们出色的团队成员正是这一切的核心！ What are we looking for?  An Outlet Supervisor/Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • Good English skills, both verbal and written to meet business needs.  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.  • Strong leadership and training skills.  • Outgoing personality and willing to work for long hours.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

如果您欣赏全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿，我们永远不会忘记我们在这里的初衷：取悦我们的客人、团队成员和业主。    餐厅主管/领班的职责是在餐厅内提供高效、专业的食品和饮料服务，通过严格控制成本和库存，确保餐厅获得预算利润。该职位直接监督团队成员，同时确保所有客人都能享受到符合希尔顿标准、政策和程序的最佳服务。   我将做些什么？  作为餐厅主管/领班，你将负责按照最高标准执行以下任务：  - 在工作中始终以客户为中心，保持高度的客户服务意识。 - 发挥积极影响，承担个人责任，主动解决问题，始终与顾客和同事保持清晰的沟通。 - 为改进酒店的运营/环境程序献计献策。 - 积极向客人和酒店供应商宣传希尔顿酒店的服务和设施。 - 以确保自己和工作场所其他人安全的方式履行所有职责和责任。 - 自信地了解餐饮菜单内容，并向客人详细解释。 - 了解饮食要求并提供适当的建议。 - 与经理协商，商定并实施改善客户服务的行动。 - 完成产品知识核对表。 - 就菜单提出适合不同国籍客人的建议。 - 熟悉所有其他分店的菜单，向客人推荐其他分店。 - 自信地了解所有餐厅和酒店分店的营业时间。 - 能够向酒店客人推荐其他餐厅和城市景点。 - 每班积极检查团队成员的产品知识。 - 采取步骤/流程，确保餐厅所有区域的早餐、午餐和晚餐设置符合标准要求，包括检查收银台的设置，与厨师沟通当班的任何细节和当天的预订数量。 - 检查当天的预订情况，确保餐厅和团队成员准备好餐桌，并通过电话确认大额预订。 - 在需要时协助调酒师和厨房团队成员，并履行经理要求的任何合理职责。 - 确保向所有团队成员介绍当班细节。 - 完成餐厅服务准备清单。 - 微笑迎接客人，帮助客人拿外套、包等，并做自我介绍。 - 引导客人入座，并询问他们是选择吸烟桌还是非吸烟桌。 - 立即跟进客人的任何问题或询问，如果没有答案，请向经理询问。 - 确保所有服务程序均按要求标准执行。 - 确保所有区域都按照操作流程进行清洁和维护。 - 监督餐厅每天的轮值情况，确保其符合不断变化的业务水平，并做出任何变动，以达到餐饮团队的服务标准和预算目标。 - 控制每班分配的劳动力，确保在达到预期劳动力成本的同时，满足客户的期望。 - 协助餐厅经理对所有团队成员进行 "入职培训 "和 "在职培训"。 - 在每次轮班后，就团队成员的表现提供建设性的反馈意见，以提高他们的技能和信心。 - 在值班期间，通过提供专业技能和以身作则，为所有团队成员提供领导和指导。 - 确保对轮班工作进行总结、交接和简报。 - 履行分配的其他合理职责。 - 管理层保留对本职位说明进行修改的权利，恕不提前通知。 If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     The Outlet Supervisor/Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.    What will I be doing?   As the Outlet Supervisor/Team Leader, you will be responsible for performing the following tasks to the highest standards:  • Maintain a high customer service focus by approaching your job with the customers always in mind.  • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.  • Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.  • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.  • Confidently know the food and beverage menu contents and explain them in detail to guests.  • Understand dietary requirements and offer appropriate suggestions.  • In consultation with the Manager, agree and implement actions to make improvements to customer service.  • Complete the checklist in product knowledge.  • Make suggestions on the menu that might suit guests of different nationalities.  • Familiarize with menu items of all other outlets to recommend guests to other outlets.  • Confidently know the opening hours of all restaurants and hotel outlets.  • Able to recommend other restaurants and city attractions to hotel guests.  • Actively check team members’ product knowledge on each shift.  • Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.  • Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.  • Assist bartenders and kitchen team members where required and carry out any reasonable duties requested by the Manager.  • Ensure that all team members are briefed for the details of the shift ahead.  • Complete the checklist on preparing the restaurant for service.  • Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.  • Escort guests to a table and ask if they would prefer a smoking or non-smoking table.  • Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.  • Ensure that all service procedures are carried out to the standards required.  • Make sure that all areas are cleaned and maintained in accordance with operating procedure.  • Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.  • Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.  • Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.  • Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.  • Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.  • Ensure that the shift is reviewed, handovers and briefings are carried out.  • Carry out any other reasonable duties and responsibilities as assigned.  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Qualifications - Internal 我们需要什么样的人才？ 为希尔顿品牌服务的主管/领班始终代表我们的客人工作，并与其他团队成员合作。要成功胜任这一职位，您必须具备以下态度、行为、技能和价值观：  - 良好的英语口语和书面表达能力，以满足业务需求。 - 有上进心和责任感，对所有任务都充满热情，并能抓住机会学习新技能或知识，以提高个人业绩。 - 灵活应变，对不断变化的要求做出快速、积极的反应，包括完成要求你完成的任何任务。 - 在追求团队目标的过程中，与同事合作并给予支持，从而保持高度的团队关注。 - 具有很强的领导能力和培训技能。 - 性格外向，愿意长时间工作。   在希尔顿工作是一种什么样的体验？ 希尔顿是全球领先的酒店管理公司，业务涵盖从豪华的全方位服务酒店和度假村到长住套房和中等价位酒店等住宿领域。近一个世纪以来，希尔顿一直为商务和休闲旅客提供最优质的住宿、服务、设施和价值。希尔顿致力于延续其传统，为全球品牌提供卓越的宾客体验。我们的愿景是让热情好客的光辉洒满大地，我们的团队团结一致，每天在世界各地创造非凡的好客体验。而我们出色的团队成员正是这一切的核心！ What are we looking for?  An Outlet Supervisor/Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • Good English skills, both verbal and written to meet business needs.  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.  • Strong leadership and training skills.  • Outgoing personality and willing to work for long hours.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1、主要负责日料餐厅的宾客接待，菜单翻译等等；熟悉本岗位职责和日常工作情况，做好日料餐厅物品准备； 2、了解菜单，酒水知识，能够为宾客提供规范化，标准化服务； 3、做餐厅安全员，工作中发现安全隐患及时上报； 4、做好餐厅工作的数据记录，服务中主动与宾客交谈，写好宾客档案； 5、做好每班每日交接工作； 6、爱护餐厅设施设备，每日认真做好检查

岗位职责 1、熟练掌餐饮各项工作流程，并能迅速解决突发问题； 2、有一定的服务意识，热爱服务行业； 3、高效完成上级安排的工作。 岗位要求 1、必须具备1年以上相关工作经验； 2、具有良好的外表、和开朗的性格； 3、具有较强的管理能力、及良好的人际关系。

【岗位职责】 1、确保服从集团品牌的方针政策，程序以及品牌标准； 2、根据员工的个人质素做出相应的培训计划，完成并考核； 3、依据不足之处制订和实施行动计划在影响到客户服务之前； 4、协助下级员工遵守已建立的程序和方针政策； 5、帮助准备培训计划； 6、带领下属创造一个好的工作氛围； 7、注意个人形象的展示和恪守时间标准； 8、热情迎接客人，适当的处理客人的意见和问题，并促进销售，以达到预期的收益效果； 9、正确介绍水单、小吃等，适当的时候为客人提供好的建议,为客人服务茶水、咖啡及和酒水； 10、与客人保持良好的关系，提供人性化得服务； 11、根据库存量安排采购单； 12、准备每周的班次表； 13、在必要的情况下根据部门经理的要求完成其他工作,在菜单和其他部门促销活动计划时提供好的建议； 14、执行培训计划，合理安排时间； 15、掌握相关的食品，酒水以及服务知识； 16、灵活运用与客人相处的技巧； 17、具备管理能力的质素。 【岗位要求】 1、掌握所一定的咖啡、茶的制作方便； 2、在相关的岗位至少有1年的工作经验； 3、良好的沟通协调能力； 4、能够适应倒班工作。

岗位职责 1.负责开餐前的传菜准备工作，并协助值台服务员布置餐厅和餐桌、摆台及补充各种物品，做好全面准备。负责将厨房蒸制好的菜肴食品准确及时地传送给餐厅值台服务员。     2. 熟知菜单、食品配方及其它方面的知识，以向宾客推荐各种食品及饮料。 3. 清洁并擦亮所有器皿。  4. 保持工作场地及餐具室内物品的齐全、干净、整洁。 5. 从仓库内领取物品。根据餐厅的规定来摆放餐桌。 6. 向宾客提供礼貌周全的服务 岗位要求 1、良好的仪容仪表，身体健康，普通话标准； 2、了解本餐厅餐饮服务的工作程序； 3、适应倒班工作

1.性格外向，会基础英文，具有良好的自信心，创新能力 2.对中国茶文化有了解 3.2年以上酒店相关经验优先 4.有茶艺师资格证优先

中餐厅主管 我们在寻找一位中餐厅主管 作为中餐厅主管，我们希望您: 1. 有指定部门的食品、酒水及服务的全面知识。 2. 协助确保餐饮部指定部门的顺利运营，使利润最大化，保持食品/酒水/服务的质量，确保令客人喜出望外。 3. 懂得正确处理客人的细小投诉，并向经理汇报，以便采取正确行动。 4. 确保部门员工与其它部门员工之间的合作和交流。 5. 参与到酒店各种产品的推广并提出合理建议。 6. 及时向经理反应员工及客人的反馈，并做出回应。 7. 负责与客人及员工良好沟通，支持帮助经理更好的完成工作。 我们在寻找这样的您： 1. 具有良好工作态度。 2. 拥有良好的健康状态及干净整齐的仪表。 3. 拥有流利的口语及中文英文的沟通能力。 4. 在国际酒店有至少1年的相关工作经验（中餐厅）或者餐饮销售经验。 5. 具有团队合作的精神。

1. 确保参与整个用餐期间的所有服务 2. 协助员工维护客人的满意度。 3. 对现有员工及新入职员工进行合理有效的培训，并记录、归类。 4. 协助餐厅经理，参与制作餐厅市场推广计划。 岗位要求： 1. 大专学历以上 2. 熟练地中英文表达能力 3. 正确执行营业成本与收入控制程序 4. 熟知酒店及餐厅当日营运情况充分准备，比如排班、预订表等