Management Trainee Program Briefing管理培训生计划简介 The management trainee program is built according to the vision “Become the most admired hospitality company in China”, and based on the company strategic development. We recruit returnees to be the reserving talents for “Howard Johnson LIFE” as GM and tailor the training plan for returnees. 管理培训生计划是结合GCH“成为中国最受人赞赏的酒店公司”愿景，以及集团战略发展目标，招募海归毕业生并为其量身定制培养计划，为豪生精选总经理储备人才，打造运营人才内部造血机制的系统能力构建。 Training mode: job rotation + mentoring + online training + tracking feedback evaluation 总体培养方式：岗位轮换+师徒带教+在线学习+跟踪反馈评估 DUTIES AND RESPONSIBILITIES 职责和义务 Training in Corp. Office总部实习： 1. Familiar and understand the working standards and processes of various departments of the Corp. Office. 熟悉及了解总部各部门工作细则和流程； 2. Rotation in various departments of the Corp. Office and actively participate in each work. 需在总部各个部门进行轮岗，积极参与相关部门的各项工作； 3. Complete KPIs of each department. 完成每个部门的考核要求； 4. Performance will be reviewed by the human resources department at the end of each rotation 每次轮岗结束，由人力资源部门考核进行考核； 5. Other works arranged by Corp. Office 执行公司安排的其他相关工作。 Training in Hotel酒店实习： 6. Rotation in various departments of the hotel. 酒店内部各个部门轮岗； 7. Responsible for the performance of each department, sales plan or quantitative objectives of each department of the hotel 负责酒店各个部门的业绩、销售计划或量化目标的制订和落实； 8. Send working report and working plan to General Manager regularly and coordinate the relationship between superiors and subordinates 定期向总经理提交工作报告及工作计划，协调好上下级关系； 9. Complete hotel monthly operation report and data analysis. 编纂酒店运营月报，进行数据分析； 10. Assistant to manage the SOP 协助制定管理规范； 11. Obey the work arrangement and complete other affairs assigned by the management 服从工作安排，完成管理层交办的其他事务。 JOB SPECIFICATION工作要求 1. Bachelor degree. Men and women are not limited 本科学历，男女不限； 2. Have financial analysis ability and sensitive to data 具备一定的财务分析能力，对数据敏感； 3. Internship experience in medium and large accounting firms or internet company working experience is preferred 有中大型会计师事务所实习经验者或有互联网工作经验优先； 4. Clear career path, willing to grow with GCH 自我职业规划清晰，有意愿和公司共同成长； 5. Good communication skills, learning ability and potential in management, good at teamwork. 具有良好的沟通能力、学习能力和管理潜力，善于团队合作； 6. Strong work planning, proactive, good insight, good at finding and solving problems. 工作计划性强，积极主动，有良好的洞察力，善于发现和解决问题； 7. Strong adaptability, be able to work under pressure 具备较强的适应性，能承受较大的工作压力。 8. Accept relocation according to the projects. 能够接受派驻项目地工作。

一、公司是亚洲领先一站式美容和健康连锁专卖店创建于1828年，是国际零售及食品制造机构， 以保健及美容为主的一个品牌业务遍布24个国家/地区，共经营超过12000间零售商店，聘用117,000名员工。集团涉及的商品包括有保健产品、美容产品、香水、化妆品、日用、食品、饮品、电子产品、洋酒及机场零售业务。 二、招聘岗位以及职责：管培生        底薪 2000-2400新币/月，加班根据人力部,工作地点新加坡。 三、薪资构成：底薪 2000-2400新币/月，加班根据人力部。    四、工作时间:每周6天，每周44小时超出部分算加班，会有上午班下午班的轮班; 五、1.招聘要求：35岁以内，男女不限        2.大专以上        3.公司主要做美肤美容，能培训，能英文基本沟通        4.勤奋诚实，身体健康，愿意在短时间内接受分配的任务 工作时间:一天八小时(看排班)，月休四天 以上各类条款最终以雇佣合约为准!! 参考综合:2300-2800新币左右或以上!

年薪14-18万 任职条件（同时具备）：                   1.985高校酒店管理、旅游管理专业                   2.研究生 或 有美团、长隆、环球影城、迪士尼工作背景                   3.90后 培训方向：餐饮、文旅 工作地点：珠海市

岗位职责 1.熟悉及了解各部门工作细则和流程； 2.以项目方式，参与相关的公司管理工作； 3.按培训计划在各个部门进行轮岗，根据轮岗期间具体工作实际最终由人事管理部门考核确定岗位及分管事项； 4.需每个工作计划阶段针对公司日常管理上交书面化建议； 5.执行公司安排的其他相关工作。 岗位要求 1.认同并实践公司企业文化； 2.有协调跨部门工作经验和较强的项目管理能力； 3.具有较强的沟通能力和文字表达能力，能够熟练使用MS Office工具； 4.自我职业规划清晰，有意愿和公司共同成长； 5.具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力； 6.具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作

岗位职责 1.酒店三大运营部门轮岗学习。  2.通过18到24个月的系统培养，竞聘成长为中层管理者。 岗位要求 1.本科及以上学历，应届毕业生或有酒店工作经验者均可，形象气质佳，有意向在酒店行业发展；  2.形象气质良好；  3.英语口语良好，并能进行日常沟通交流；  4.自我职业规划清晰，有意愿和公司共同成长；  5.具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力；  6.具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力； 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

岗位职责 1、在上级的领导和监督下定期完成量化的工作要求，在运营部门(前厅部、餐饮部、客房部)进行宾客接待，餐饮服务，运营支持等方面的轮岗培训； 2、在轮岗部门接受部门安排的工作和任务； 3、跟进部门轮岗工作提供相应意见或建议； 4、能独立处理和解决所负责的任务； 岗位要求 1、认同并实践公司的“创新、合力、敬业、乐业”的企业文化； 2、有协调跨部门工作经验和较强的项目管理能力； 3、具有较强的沟通能力和文字表达能力，能够熟练使用MS Office工具； 4、自我职业规划清晰，有意愿和公司共同成长； 5、具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力； 6、具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力。

招聘需求人数：1人 餐饮管培生1人 一、项目介绍 管培生项目为24个月，前6个月在三亚·亚特兰蒂斯度假区各部门轮岗，熟悉及了解各部门工作细则和流程。后18个月由上海复星集团分配轮岗岗位，每六个月一次轮岗，将会有机会前往复星集团旗下海外产业进行轮岗。此项目主要目的是培养管培生成为重点人才，未来成为一线管理者。 1、深度参与部门的运作过程及决策制定； 2、承担一定的工作任务并推动达成； 3、对日常工作流程中出现的问题，提出改善建议，提升工作效率； 4、在现有产品基础上，不断创新，持续迭代。 二、岗位要求 1、国内外知名院校2024届应届毕业生本科及以上学历，倾向理工类专业及酒店旅游类专业。 2、对事物有探索和钻研精神，愿意接受具有挑战性的任务。 3、具有良好的问题分析和总结能力，逻辑思考能力及独立思考和判断能力并具有国际化视野。 4、有较好的沟通协调能力、书面表达能力和演讲表达能力强，能熟练使用英文作为工作语言。 5、对文旅酒店行业了解并热爱此行业。 三、福利待遇 1、入职即享有资深主管级别待遇。 2、学习多方位的在线课程及与人力资源总监一对一面谈指导。 3、包食宿，宿舍配套免费员工餐厅（一日三餐，酒店一日四餐），免费健身房。 4、上下班往返酒店免费接送班车。 5、每人每年水族馆、水世界、C秀门票各四张。 四、招聘流程 投递简历→简历初筛（如初筛通过，会在五个工作日内联系）→初试（人力资源部）→复试（部门负责人、总裁）→发送Offer 具体面试时间和形式以电话/企业微信信息通知为准。

岗位职责 1.酒店三大运营部门轮岗学习。  2.通过18到24个月的系统培养，竞聘成长为中层管理者。 岗位要求 1.本科及以上学历，应届毕业生或有酒店工作经验者均可，形象气质佳，有意向在酒店行业发展；  2.形象气质良好；  3.英语口语良好，并能进行日常沟通交流；  4.自我职业规划清晰，有意愿和公司共同成长；  5.具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力；  6.具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力； 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

This position is for foreign. Division: F&B outlets (Buffet, bar and Chinese restaurants), F&B sales and Event Management Duties: - Managing associates in F&B outlets -In charge of hotel events (we have many big scaled events) - Providing excellent service to our guests

岗位职责 1.酒店三大运营部门轮岗学习。  2.通过18到24个月的系统培养，竞聘成长为中层管理者。 任职条件 1.本科及以上学历，应届毕业生或有酒店工作经验者均可，形象气质佳，有意向在酒店行业发展；  2.形象气质良好；  3.英语口语良好，并能进行日常沟通交流；  4.自我职业规划清晰，有意愿和公司共同成长；  5.具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力；  6.具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力； 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

Responsibilities: 1.Under the general direction of the Guest Experience Manager and within the limits established by Mission Hills Hotel Group and local policies and procedures, ensure to carry on all aspects to achieve the highest possible guests’ recognition.  2.Serve all guests with a standard of excellence by creating memorable experiences and enhance repeat customers.  3.Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service.   Requirements: 1.Bachelor degree holder (Overseas education background is preferred), and major in Hotel or Catering management. 2.Fluent in English speaking & writing. 3.Must be patient, dynamic and eager to learn. PS： The working place is in Mission Hills Shenzhen/Dongguan Hotel.

如果你是这样的小粉, 热情投入 奢华服务的忠实粉丝 专注细节 积极的态度 良好的团队意识 加入我们，一起续写文华东方传奇服务!   If you are Passion for Excellence Fan of Luxury Service Eye for Details Positive Attitude Team Player Join us to continue legacy Hospitality in dynamic Shenzhen！

Scope of Position The Restaurant Management Trainee is responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude （as required） and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility Desirable Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable

各个职能部门人员储备 规划培养： 1、第一阶段：规划发展方向——轮岗——定向培养——选定工作项目——定岗、独立上岗； 2、第二阶段：岗位深度锻炼——强化专业技能——以期适配行业主管级别or副经理级别水准； 3、第三阶段：锻炼团队管理能力，以期适配行业副经理级别or经理级别水准。 岗位需求： 1、应届毕业生 or 毕业不超过3年； 2、专业不限，专科及以上学历；

任职条件： 1、本科及以上学历，应届毕业生； 2、专业不限，市场营销、酒店管理、旅游管理等相关专业优先； 3、热爱酒店行业，认可酒店文化； 4、性格外向、反应敏捷，具有较强的沟通能力及交际技巧，亲和力强； 5、学习能力强，具有一定的市场分析判断力以及市场的敏感度。

工作地点：福州 （1）“菁”英生 培养规划： 第一年:确定发展方向-2个月五星酒店部门轮岗-选定工作项目3个月所属项目轮岗一定岗; 第二年:强化专业技能，以期适配行业副经理级别水准，表现优异者可提前晋升经理级别; 第三年:锻炼团队管理能力，以期适配行业经理级别水准。 岗位需求： 累计工作经验不超过3年(不含实习); 已担任国际奢华品牌(四季、文华东方等) 酒店主管岗位优先； 专业不限，专科及以上学历; 女生身高165cm以上，男生身高175cm以上，形象气质佳。 （2）“菁”禾生 培养规划： 第一年:3个月五星级酒店轮岗--确定发展方向-3个月岗位定向培养-选定工作项目-独立上岗; 第二年:岗位深度锻炼，强化专业技能，以期适配行业主管级别水准； 第三年:锻炼团队管理能力，以期适配行业副经理/经理级别水准。 岗位需求： 应届毕业生; 专业不限，本科及以上学历; 女生身高165cm以上，男生身高175cm以上，形象气质佳。

工作地点： 主要在福州（可接受外派） （1）“菁”英生 培养规划： 第一年:确定发展方向-3个月五星酒店部门轮岗-选定工作项目3个月所属项目轮岗一定岗; 第二年:强化专业技能，以期适配行业副经理级别水准，表现优异者可提前晋升经理级别; 第三年:锻炼团队管理能力，以期适配行业经理级别水准。 岗位需求： 累计工作经验不超过3年(不含实习); 已担任国际奢华品牌(四季、文华东方等) 酒店主管岗位优先； 专业不限，专科及以上学历; 女生身高165cm以上，男生身高175cm以上，形象气质佳。 （2）“菁”禾生 培养规划： 第一年:2个月五星级酒店轮岗--确定发展方向-7个月岗位定向培养-选定工作项目-独立上岗;第二年:岗位深度锻炼，强化专业技能，以期适配行业主管级别水准； 第三年:锻炼团队管理能力，以期适配行业副经理/经理级别水准。 岗位需求： 应届毕业生; 专业不限，本科及以上学历; 女生身高165cm以上，男生身高175cm以上，形象气质佳。

Position Duties 1. Master the guest situation and catering activities of the day. 2. Participate in the work of the front desk. Identify and report problems in the work. 3. Master the important guests who arrive and leave the store on the same day, and return to the guests. 4. Prepare registration form, key card and so on before guests arrive at the store to ensure that the check-in procedure is convenient and fast. 5. Maintain good communication with hotel guests to understand their preferences and preferences, and assist guests to solve difficult problems. 6. Do a good job of daily telephone calls to hotel guests, collect guest opinions and take follow-up measures in a timely manner and reflect to their superiors. 7. Receive and welcome guests who leave the shop at the front desk and lobby and on the business floor. 8. Assist guests staying on the business floor to check in and leave the shop. Job Requirements 1. Bachelor degree or above, with more than 1 year working experience in the same position, good English communication skills. 2. Have good service consciousness, team work spirit and good communication, coordination and adaptability. 3. Pay attention to detail, have a sense of responsibility, dare to bear responsibility, strong executive power. 4. Self-motivated and good learning ability and compressive ability. 5. Love the hotel industry.

REQUIRED EXPERIENCES & QUALIFICAITONS: • Recent graduate of bachelor's degree or above with top academic results • Less than 2 years of post-graduate work experience • At least two, or 6-month equivalent internship experience with leading companies of any industry • Exceptional communication skills in written and spoken English • Proficiency in the local language is required in some locations

1、本科及以上学历应届生（2023年取得双证的）及毕业一年以内的往届生，热爱酒店行业，会计及金融专业、计算机、旅游管理优先考虑； 2、管培生岗位：采购部、财务部、工程部IT 3、月薪5000-6000元，月休8天，8时/天，包吃包住，五险一金，法定节假日，带薪年休假，年终奖金； 4、其他福利：除正式工福利外；详细的职业发展计划及培训；集团总部拓展培训；饭店各部门轮岗培训；专业的提升培训； 5、主要晋升通道：1、（基层培养）一至两年；2、（主管锻炼）两至三年：3、（经理提升）三至五年；4、（总经理/副总）五至十年。

Each year Mandarin Oriental, Guangzhou selects a number of promising, passionate young hoteliers to become our Interns or Management Trainees in selected departments within the hotel. The programs provide intensive training for some of the top students study in the hotel schools across the globe. The program provides aspiring students with a unique opportunity to develop and to learn from leading hospitality professionals. 房务部管理培训生 Rising Fan - Rooms Duties and Supporting Responsibilities: 1. Ensure Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed throughout the department to meet and exceed guests’ expectations and accountable for achieving the goal of Guest Loyalty and Satisfaction Survey (LRA) and Mystery Shopper (D’Richey and Coyle) 2. Support, create and promote a climate of enthusiasm; maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and colleague commitment for achieving the goal (Colleague Engagement Survey) of the department as well as the hotel. Ensures departmental practices are compliant with company policies and legal requirements 3. Monitor FLHSS standards for achieving the goal (FLHSS Audit) of the department as well as the hotel 4. Assist to promote upselling programmes in Front Office and be always creative and proactive in recommending ways of achieving better result. Compile monthly upselling report/ analysis 5. Monitor the standard of telephone reservation taken by colleagues and also responsible for, if applicable, Quality Track result (ResMax) 6. Continually proactively find ways to improve the scores of all audits related to the department 7. Assume the role of Night Manager on rotating basis. Liaise closely during the night with Security, Housekeeping and Engineering and to be aware of any situations that are going on in the hotel. Patrol all guest floors, public area, back of house area, offices and restaurants at least once every night 8. Develop thorough understanding of all FLHSS policies and procedures and be prepared to play an active leading role in any emergency situations 9. Handle any guest’s inquiries or complaints, emergency situations, overbook situation and ensure personally speak to any guest that are being transferred to another hotel. Ensure guest satisfaction is attained with a good balance of the interest of the company. Properly record cases into daily log, take appropriate follow up actions and update in individual guest profile (PSMS). Always share, report and consult with Director of Front Office Operations of any guest complaint/ comment/ recommendation 10. Always stationed at hotel lobby to greet and farewell guests, particularly VIPs and arrivals/ departures by limousine, take an active role in carrying out guest recognition programme (e.g. taking photograph for VIPs, giving birthday amenities etc), maintain effective guest relations, builds rapport and offer personalized service and assistance 11. Reviewing arrival list, departure list and birthday guest list on daily basis 12. Coordinate within Front Office and other departments for arrangement on VIPs’ arrivals and departures 13. Check all rooms assigned for VIPs prior to their arrivals ensuring amenities, room cleanliness and room facilities are ready and up to standard/ expectation 14. Work with Guest Relations Manager on extending courtesy call to VIPs and long staying guests during their stay and proactively offer assistance on any service arrangement e.g. departure transfer, restaurant booking, meeting arrangement etc as well as arranging occasional afternoon tea or morning breakfast with them 15. Assist with daily operations within Front Office, particularly Guest Services (i.e. check-in, check-out), Guest Relations and Concierge, whenever required or busy 16. Relieve duty and day-off of Guest Relations Manager/ Guest Services Manager when needed and upon request by superior 17. Coordinate and cooperate with Guest Services team on checking/ following room discrepancies, due-out, high balanced etc 18. Maintain good knowledge of hotel’s services, facilities, room rates, packages, events, programmes and be ready to sell/ upsell/ cross-sell hotel services and conduct hotel tour to guests at anytime 19. Overseeing the execution of Frequent Flyer Programme at Front Office (Alder) including but not limited to. response to guest inquiries, retro-claim, data export etc 20. Responsible for the execution of key card system (e.g. issue employee key from key system, renew employee keys) and be the main coordinator with IT&T and Engineering during system down. Work closely with Engineering on any key lock malfunctioning situations and assist whenever required 21. Being the main coordinator of the department on monitoring and supervising the handling and daily usage of company keys (FLHSS related key management) 22. Be familiar with Guest Services, Guest Relations and Concierge’s Standard Operations Procedures and hotel’s policies and procedures. Make recommendations on operating procedures to ensure smooth operation when necessary. Review with Assistant Front Office Manager on Assistant Manager related policies and procedures periodically to ensure information are updated to current status 23. Assist with trainings and colleague development 24. Familiar with Front Office related IT&T systems and take part in any system related activities 25. Attend departmental daily briefing, monthly team meeting, departmental meeting and/ or other meetings upon request by superior 26. Ensure instructions from senior management is being conveyed and followed through 27. Always maintain a good work relationship with other departments 28.  Other ad hoc tasks and duties as required by Senior Assistant Manager, Front Office Manager, Director of Front Office Operations and Hotel Manager 餐饮部管理培训生 Rising Fan - F&B Duties and Supporting Responsibilities: 1. Provide leadership and support for Restaurant colleagues. 2. Train, evaluate and schedule Restaurant colleagues in accordance with the standards of the company policies and guidelines. 3. Ensure the profitability, efficiency, and creativity in the Restaurant. 4. Develop and implement system for checking maintenance of tabletop supplies through staff side work duties. 5. Create side work schedules for all positions. Ensure compliance and follow through. 6. To supervise the maintenance and cleanliness of the Restaurant at all times. 7. Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans. 8. To encourage proactive, efficient, and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm. 9. To conduct and assist colleagues counselling and disciplinary procedures in accordance with Mandarin Oriental, Guangzhou procedures. 10. To ensure proper care, security, and maintenance of hotel equipment through proper supervision of service personnel. 11. Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the colleagues. 12. Carry out any other reasonable duties and responsibilities as assigned. 13. Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.   Job Request: 1. Strong interpersonal and problem-solving abilities. 2. Excellent FO/F&B operation skill &  product knowledge. 3. Highly responsible & reliable. 4. Works well under pressure in a fast-paced environment. 5. Ability to work cohesively as part of a team. 6. Ability to focus attention on guest needs, remaining calm and courteous at all times. 7. English language skills.

Position招聘岗位： Front Office Service Ambassador前厅服务大使 Food & Beverage Service Ambassador餐饮服务大使 Requirement 招聘要求： Gender: both male and female are acceptable and 175cm & above for male and 165cm & above for female.性别:男女不限，男性身高175cm及以上，女性身高165cm及以上 Fluent English speaking and communicationis mandatorv.流利的英语口语和沟通能力 Havethe sense of service andloveto work in hospitalitv industry有服务意识，热爱酒店行业 ------------------------------------------------------------ Tel招聘电话: + 86 (898) 36303333-转人力资源部 Cellphone招聘手机：+86 18689858360 （微信同号） （working period is 8:30AM-5:30PM in working days工作时间为工作日上午8点30分至下午5点30分） Email招聘邮箱: hr@ichaikou.com

岗位要求： 1、2024年本科应届毕业生，人力资源、财务管理、会计学、旅游管理、酒店管理、日语、英语、市场销售等专业优先； 2、道德品质好、个人能力突出、综合素质高、身体健康，无不良记录；  3、有志于在酒店行业长期发展； 4、思路清晰，有条理性，具备较强的承压能力； 5、具有良好的学习能力、接受能力和团队合作精神 6、熟悉、精通办公软件。

1、住户迁居服务：为所辖住户提供迁居协调服务。 2、住户评估：根据获取的评估员资质参与住户的各类评估。 3、服务方案：参与所辖住户服务方案的制定与更新，并负责执行服务方案，并与多学科进行服务方案执行层面的沟通协调，包括医疗、活动、餐饮等。 4、家属沟通服务：就服务方案的执行及紧急情况，与指定关系人进行沟通。 5、社区共建：组织开展邻里共建活动和邻里矛盾疏导。 6、服务产品需求沟通：对所辖住户的各类服务产品需求进行反馈和沟通，为各专业提供服务产品开发的建议。 7、住户档案管理：组织建立和维护所辖住户的综合档案。 8、生活服务：根据统一安排，为所辖住户提供或协调提供各项生活服务和特约服务。