1. Conduct regular inspections of guest rooms.
执行客房的常规检查。
2. Handle guest complaints and follow through on required actions.
采取必要措施跟踪了解及处理客户投诉
3. Manages supervisors and ensures productive, proactive work ethic is maintained and illustrated to staff at all times.
管理相关主管,保持高效、积极的职业道德且不断向员工进行宣传
4. Involvement in special projects associated within the housekeeping scope of responsibilities.
处理客房管理职责范围内的其它相关事务
5. Ensure lost and found procedures are followed through accurately and consistently.
确保正确连贯地执行失物招领程序。
6. Department and throughout the hotel.
确保部门和整个酒店的清洁、维护和安全达到最高标准。
7. Organizes and ensures accuracy of regular inventories and analysis of losses.
组织及确保精确的常规清查与损失分析。
8. Understands and is aware of all fire and safety procedures as well as occupational health and safety.
了解并清楚所有防火安全程序以及职业卫生与安全。
9. Must be able to work well under pressure in a fast passed and constantly changing environment.
能够在压力下以及不断变化的环境中工作。
10. Highly organized, career and result oriented with the ability to be flexible with hours, days of assignment and additional duties.
有很强的组织能力,注重职业发展和结果,能够适应弹性工作时间,能够接受任务安排以及额外工作。