·
Follow
the Spa operating procedures and provide feedback to the Senior Therapist in
order to fine tune the standards where applicable.
按照水疗中心操作步骤工作，并给高级理疗师给予意见反饋，从而适当的微调相关标准。
·
Carry
out consultations for Members, Hotel Guests or Day Spa Guests and fill out a
Registration / Lifestyle sheet for each treatment completed.
实行会员、酒店住客或日间水疗中心客人咨询活动，并在每次疗程完成后填写登记/生活模式表。
·
Provide
spa, beauty and massage treatments in accordance with the treatment protocols
detailed in the Therapy Training Manual.
按照疗程训练手册所列的模式提供水疗、美容和按摩疗程。
·
Be
competent in all treatments, services and retail product knowledge. Request
refresher training in the event, you do not feel confident in a particular
treatment or service.
对所提供的一切疗程、服务和零售知识抱持信心。如果对某一疗程或服务觉得信心不足，请要求补习训练。
·
To
be fully aware of the daily treatment booking schedule and to keep updated with
any changes throughout the day.
全面了解日常的疗程预订时间表，整天不时知悉任何相关改动。
·
Recommend
retail products at the end of every treatment in order to maximize the client’s
results and achieve the Spa daily sales targets.
每次疗程结束时，给客人建议零售产品，务求发挥客人成效，达到水疗中心每天的销售目标。
·
Follow
the standard treatment room set up and spa journey.
确保所有理疗师遵守标准疗程室的布置政策和水疗之旅。
·
Check
the professional products in the preparation and treatment rooms on a daily
basis and discuss quantities vs. treatments booked / expected with the Senior
Therapist.
每天检查预备室和疗程室的专业用品存货，并跟高级理疗师商讨数量是否配合已订/预期预约的疗程份量。
·
Ensure
that you take your break at the scheduled time and as agreed with Spa Reception.
确保您按照跟水疗中心接待处议定的时间休息。
·
Participate
in beauty demonstrations and therapy presentations within the Spa / Hotel and
for outside groups in agreement with the Spa Director.
参与在水疗中心/酒店范围筹办的美容示范和疗程介绍，并在水疗中心总监同意下，参与给外界团体筹办的同类活动。
·
Commence
your bookings at the specified time / treatment room reserved in the system.
按照在系统预订的时间/疗程室开展指定的服务。
·
Ensure
all treatment brand standards; use of Guest name, Guest Comfort, Guest
Refreshment etc. is used in order to achieve the highest level of service.
确保套用所有疗程品牌标准；包括客人称呼、客人舒适度和休息安排等，从而达到最高的服务水平。
·
Maintain
a high level of treatment room and changing room hygiene and cleanliness and
tidy constantly throughout the day in between clients.
整天于服务每个客人之间，也要维持疗程室及更衣室高度卫生和整洁的水平。
·
Ensure
all professional product is clean and secured in the either the treatment room,
preparation room or changing room.
确保所有专业用品的存货洁净，并安放于疗程室或预备室或更衣室内。
·
Ensure
provide guests with clean towel, daily replacement of linen and registration in
time.
确保为客人提供干净的毛巾，每日及时更换布草并登记。
·
Monitor
the consumption and usage of all Locker Room amenities and replenish
accordingly.
监督所有储物室用品的消耗量和使用情况，适时加以补充。
·
Count
all used towels / linen and fill out the laundry control sheets prior to
sending to the Hotel laundry.
计算所有用过的毛巾/布单数目，在送交酒店洗衣部门以前，填写洗衣控制表。
·
Ensure
sufficient clean towels / linen is available in the Spa / Club and collect from
the Hotel Laundry on a daily basis.
确保水疗中心/健身会所备有足够的清洁毛巾/布单使用，并每天从酒店洗衣部门领取清洗洁净的部分。
·
Maintain
clear lines of communication with the Head Therapist and other departments
within the Spa / Club.
跟首席理疗师和水疗中心/健身会所其他部门维持清晰的沟通脉络。
·
Attend
all Hotel and department meetings as required.
按照需要，出席酒店和各个部门会议。
·
Ensure
a detailed handover occurs at the end of each shift either verbally or via the
handover diary.
在每个值班结束时，透过口头或填写工作移交日志，完成详细的工作移交程序。
·
Attend
the Spa / Club daily brief as required.
按照需要，出席水疗中心/健身会所每天简报会议。
·
Maintain
a high standard of personal appearance and hygiene in line with the Hotels and
department grooming standards.
维持高水平的个人外表和卫生，贯彻酒店和部门的打扮标准。
·
Ensure
the hygiene and cleanliness of the Spa is maintained on a day to day basis.
确保水疗中心每天保持卫生和洁净。
·
Provide
a friendly, courteous and professional service at all times.
任何时候也提供友善、有礼和专业的服务。
·
Maintain
client and company confidentiality, ensuring all business dealings or personal
details are not discussed with outside parties.
维持客人和公司机密，确保不跟他人讨论所有业务往来或个人资料。
·
Ensure
all maintenance issues are reported.
确保汇报所有维护事项。
·
Inform
the Spa Operations Manager or Director of Spa of any medical conditions or
behavior of Guests.
给水疗中心营运经理知会客人任何医疗状况或行为。
·
Check
and maintain the Spa ambiance is in line with brand standards throughout the
day.
整天检查和维持水疗中心的气氛，务求贯彻品牌标准。
·
Carry
out opening and closing duties as required.
履行每天开业和终止营业所需的职务。
