手机求职
掌上求职
随心而动
下载方式
① 扫描二维码下载
② APPSTORE,豌豆荚等应用市场搜索“最佳东方”下载
最佳东方微信号 最佳东方微信号:veryeast
工作地点:
列表 明细
薪资: 4千-5千 经验:不限 企业类型:经济型酒店/3星级
地区:四川-成都 食宿:食宿情况

 1)根据部门经理制定的销售方向,执行具体的市场销售工作;2)了解成都及周边区的市场情况,掌握所负责区域的潜在客户群体并进行开发;3)根据酒店整体销售计划,结合市场特点,提出切实可行的促销计划及配额方案;4)协助部门经理做好会议团队的开发及维护工作,提高酒店入住率及收益;5)能按计划完成规定的阶段性营收计划;6)按计划向部门经理汇报当月的销售情况及下月工作计划;7)做好会议团队维护、协议客户开发、散客销售等方面的业务;

薪资: 2千-6千 经验:不限 企业类型:全服务中档酒店/4星级
地区:海南-海口 食宿:提供食宿

主要工作:1、管理和开发负责区域范围内的客户2、管理客户数据库并开发负责区域范围的销售机会3、管理并开发销售总监分配区域内的企业4、与销售总监分配区域内的主要企业保持密切联系,并扩展业务要求:1、形象良好,品德优良2、大专及以上学历,有酒店销售经验优先

薪资: 6千-8千 经验:不限 企业类型:国内高端酒店/5星级
地区:湖南-长沙 食宿:提供食宿

岗位职责1、了解酒店对外销售方针,贯彻执行部门安排的工作。2、了解各类客源信息,定期向销售经理汇报情况。3、积极完成各项接待任务和工作指标。4、负责与客户之间的联系,外出拜访客户,密切与客户的沟通,建立良好的客户关系。5、负责客户档案资料的录入与管理工作。6、按规定递交销售计划及执行情况的报告。7、 协助酒店有关部门做好销售工作及前台的接待工作。定期向高级销售经理提交销售工作报告、市场分析、存在的问题及今后工作的建议及设想等。岗位要求1、五官端正、健康状况良好;男175CM以上,女163CM以上;无体味,无传染病;形象较佳。2、有较好的社交能力,对酒店营业部门有一定的了解。

薪资: 面议 经验:不限 企业类型:国内高端酒店/5星级
地区:江苏-徐州 食宿:食宿情况

岗位职责1.协助下属酒店开展财务管理工作;2.参与酒店财务部内部管理,指导审核酒店账务核算;3.监控酒店日常运营流程。岗位要求1、30-45岁,大专及以上学历;2、有高星级酒店财务总监或派驻财务总监工作经验;3、具有较强的沟通、协调、创新能力和团队合作精神;4、具备一定的英文沟通交流能力。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:食宿情况

有星级酒店同岗工作经验,吃苦耐劳,能服从领导分配工作。

薪资: 6.5千-8.5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

确保所有员工遵循品牌承诺并始终提供优异的对客服务。Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.确保员工在适当的时候为其他部门的内部客人提供优质服务。Ensures that employees provide excellent service to internal customers in other departments as appropriate.礼貌而高效的处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner,following through to make sure problems are resolved satisfactorily.客人和同事保持基于良好工作关系的互动接触。Maintains positive guest and colleague interactions with good working relationships.与客人建立并保持良好的客户关系。Establishes a rapport with guests maintaining good customer relationships.经常亲自证实餐厅客人得到的是最好的服务。Personally and frequently verifies that guests in the Outlet are receiving the best possible service.在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respectiveemployees and functions to the fullest expectations.确保酒店最基本的品牌标准都要被贯彻执行。Ensures that minimum brand standards have been implemented.确保凯悦关爱和餐饮宝典的贯彻实施。Ensures that all Hyatt Care and the Food and Beverage fundamentals are implemented.对于客户调查结果做出回应并落实相应的改善措施。Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.以支持和灵活的态度与其他餐厅经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall successof the hotel and the satisfaction of hotel guests.确保部门员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。Ensures that Outlet employees work in a supportive and flexible manner with other departments, in a spirit of“We work through Teams”.在营运过程中将对于餐饮产品的检验和监督贯穿始终,并在适当的情况下作出反馈。Tastes and monitors the food and beverage products served throughout the operation, provides feed

薪资: 4.5千-5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

协助确保所有员工遵循品牌承诺并始终提供优异的对客服务。Assists to ensures that all employees deliver the brand promise and provide exceptional guest service at alltimes.协助确保员工在适当的时候为其他部门的内部客人提供优质服务。Assists to ensures that employees provide excellent service to internal customers in other departments as appropriate.礼貌而高效的处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.与客人和同事保持基于良好工作关系的互动接触。Maintains positive guest and colleague interactions with good working relationships.与客人建立并保持良好的客户关系。Establishes a rapport with guests maintaining good customer relationships.经常亲自证实餐厅客人得到的是最好的服务。Personally and frequently verifies that guests in the Outlet are receiving the best possible service.在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respectiveemployees and functions to the fullest expectations协助确保酒店最基本的品牌标准都要被贯彻执行。Assists to ensures that minimum brand standards have been implemented.确保凯悦关爱和餐饮宝典的贯彻实施。Ensures that all Hyatt Care and the Food and Beverage fundamentals are implemented.对于客户调查结果做出回应并落实相应的改善措施。Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.以支持和灵活的态度与其他餐厅经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.确保部门员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。Ensures that Outlet employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.在营运过程中将对于餐饮产品的检验和监督贯穿始终,并在适当的情况下作出反馈。Tastes and monitors the food and beverage products served throug

薪资: 6千-8千 经验:不限 企业类型:精品酒店
地区:江苏-徐州 食宿:提供食宿

  1. 酒店同等或相关岗位工作经验  2. 熟悉酒店人事部工作流程及操作规范  3. 熟悉国家劳动法、合同法及当地法律规范  4. 具备宏观的统筹、协调能力,行政管理能力  

薪资: 6.5千-8.5千 经验:8年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

协助部门建立完善并且维护部门营运手册,部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾,反映出改变。Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.协助准备餐饮部年度商业计划,确保部门目标充分体现酒店目标并满足员工需要。Assists with the preparation of the annual Food and Beverage Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.与行政总厨密切合作准备和定期更新厨务部预算,确保达到预算目标并且有效的控制成本。Assists with the preparation and regular update of the Food & Beverage Departmental Budget, in close cooperation with the Executive Chef, ensuring targets are met and costs are effectively controlled.无论何时尽可能购买当地新鲜产品,通过有限的菜单的频繁更换,确保总能为客人提供花样繁多的菜肴。Buys locally available fresh products whenever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items.综合考虑客人人数、市场环境及菜式的受欢迎程度和菜单使用率,与餐厅经理一起计划或参与菜单设计并利用库存和现有食物。Together with the Outlet Manager, plans or participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu.回顾菜单、分析烹饪配方、确定选材、进行人员分配、计算管理费用的成本及菜式定价。Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.指导食物配置来控制成本。Directs food apportionment policy to control costs.根据市场导向的价格及产品,引进及尝试市场中出现的新产品。Introduces and tests the market with new products which are market-orientated in terms of price and product.

薪资: 面议 经验:8年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

负责准备餐饮的年度计划,确保部门目标能完全与酒店目标一致并满足员工需要。Assists with the preparation of the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.与行政总厨紧密合作,协助准备和定期更新餐饮部预算,确保达到目标和有效地控制。Assists with the preparation and regular update of the Food and Beverage Departmental Budget, in close cooperation with the Executive Chef, ensuring targets are met and costs are effectively controlled.确保所有厨房和宴会出访有效地管理,与经营概念及品牌比标准一致。Ensures that all Outlets Kitchens and Banquet Kitchens are managed efficiently according to established concept statements and brand standards.监控餐饮产品及服务在所有厨房和宴会的质量。Monitors service and Food and Beverage products qualities in all outlets and banquets.与厨师长,餐厅经理,宴会服务经理工作,当必要时作出正确的行动,确保经营概念和营运标准得到维护。Works with all Chef de Cuisine, Outlet Managers and Banquet Service Manager to take corrective action when necessary to ensure Concept Statement and Standards of Operation are maintained to agreed standards.为中央厨房建立工作执行标准,与物料部经理紧密工作,建立及维持中央厨房流程有效的营运。Establishes and implements performance standards for the Commissary Kitchen and closely works with the Materials Manager to establish and maintain a streamlined and efficient operation of the Commissary Kitchen.在厨房,餐厅和酒吧建立,执行及表现控制管事营运,以尽可能地达到卫生标准,降低运营中设备的最少破损,使资源和设备能合理使用。Establishes, implements and controls performance for the Stewarding Operation in Kitchens, Restaurants and Bars so as to achieve the highest possible hygiene standards, minimise Operating Equipment Breakage and streamlined and efficient resources and equipment flows.经常核实餐饮准备中的必备的新鲜食物。Frequently verifies that only fresh products are used in Food and Beverage preparation.经常到各厨房及餐厅进行食物和饮料品尝测试,并严格要求达到质量标准。Frequently tastes Food and Beverage in all outlets and is demanding and critical when it comes to Food and Beverage quality.花时间到各厨房(就餐高峰期)巡视,确保各厨房在厨师长的管理下能良好运转,符合品牌标

薪资: 3.2千-3.4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

使用新鲜产品,以确保始终向客人提供花样繁多的菜肴。Uses fresh products whenever possible to ensure guests are always offered a variety of food items.确保根据所设定的政策和方针,尽量利用剩余的食品原料。Ensures food surpluses and leftovers are used according to the set guidelines and policies.烹制并确保根据菜单和配方准备食品,以确保食品质量达到凯悦酒店集团标准。Cooks and ensures foods are prepared according to the menus and a recipe, ensuring the quality of food meets the Hyatt Hotels Corporation standards.严格执行食品分摊政策以便能有效的控制成本。Strictly adheres to food apportionment policy to effectively control costs.在厨师长的指导下,乐于学习及制作新的菜肴。Takes interest in learning and preparing new products as directed by the Outlet Chef de Cuisine.为客人提供新鲜食物,即使是最后一分钟准备,也要坚持保证食物的高品质,充分体现餐厅风格及经营理念。Serves fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept.密切监督烹饪及员工工作,协调他们的工作任务,确保经济省时的出品。Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production.观察食物准备及烹饪的方法、食物的分量规格及食物的装饰,确保食物按照规定标准准备。Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.在食物装盘及服务前,对食物进行检查。Tests cooked food before plate-up and service.确保所有厨房设备的干净整洁。Ensures the cleanliness of all kitchen equipment.确保所有厨师在操作中使用正确的工具。Ensures all Commis Chefs and Kitchen Apprentices use the right tool for the right job.确保所有厨师正确、安全地操作食品加工机器。Ensures all Commis Chefs and Kitchen Apprentices handle the food-preparing machine in a proper and safe manner.确保工作场所始终干净整洁。Ensures the cleanliness of the work areas at all time. 

薪资: 4.5千-5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

组织每天所在班次的例会,宣布每天的住房率、到店客人、离店客人、会议宴会以及需要特别注意之处。Conducts daily pre-shift briefings to associates on room occupancy, arrival and departures, functions/ event and special attention that is needed.在日常运营中与客房部及其他各部门保持紧密的联系。Liaises with Housekeeping and other related departments on daily operations.礼貌并高效的处理客人的要求及投诉,需要时要向前厅部经理汇报,并且确保及时跟进。Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Front Office Manager for necessary action and assure follow up with guests.与客人建立并保持良好的宾客关系。Establishes a rapport with guests, maintaining good customer relationship.在团队的接待工作中发挥主动性及创造性,协调好与销售部、餐饮部及其他部门之间的合作。To exercise initiative and resourcefulness in all aspects of group handling and to co-ordinate and co-operate with Sales, Rooms and F&B departments in all arrangements.积极地宣传并为酒店获取业务,如:会议宴会、促销、餐厅和其他业务。To promote and secure business for our hotel, special events, promotions, Outlets and other business.向员工灌输时刻保持主人翁精神,把握每次对客的销售机会,并在传授的过程中身体力行。To exemplify and instil upon the associate entrepreneurship/ ownership and a sales attitude to maintain awareness of all sales opportunities within the Hotel.确保每一个员工能时刻掌握本酒店及各其他姐妹酒店的实事动态、服务/促销和设施,以实现交叉销售。To ensure that all staff is constantly updated on accurate information about the Hotel and all sister properties, their services/ promotions and facilities in order to cross sell the Hotels.确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。Ensures services provided by the Front Office associates are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual.按要求出席所有会议并作出贡献。Attends and contributes to all Meetings as required.确保所有员工始终提供礼貌和专业的服务。Ensures all associates provide courteous and professional service at all times.礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇

薪资: 2.6千-2.8千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

遇到投诉或问题,如果不能立即找到解决问题的方法,则向领班/副理汇报。Reports complaints or problems to Team Leaders/ Assistant Manager if no immediate solution can be found.确保具有营销员的态度并在酒店内随时发现销售的机会。Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.确保具有高水准的酒店及本地的产品知识。Ensures a high level of product knowledge of hotel and local area.确保持续高水平的对客服务。Ensures a high level of customer service is consistently maintained.确保将来自任何客人和其他部门的反馈与领班和副理进行沟通。Ensures the Team Leader/ Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.确保具有高水平的酒店及本地的产品知识,以便在机会出现时,宣传/销售餐厅产品及其它设施/活动。To be knowledgeable and promote/ upselling F&B outlets and other facilities/ programmes whenever opportunities arises.遵守酒店有关客房部的政策及程序。Complies with the Hotel Policies & Procedures relating to Housekeeping.遵守房务部定立的系统及程序。Complies with all systems and procedures as laid down by the Rooms Division.每日对客房的清洁和服务都达到凯悦品牌的标准。Performs routine duties in the cleaning and servicing of guest rooms ensuring the cleanliness meet Hyatt Brand Standards将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂。Loads linen into washer and adds specified amount of detergent, soap, or other cleaning agent.操作自动水洗及漂洗布草的机器。Operates machine that automatically washes and rinses linen.从洗衣机中取出洗净的湿布草并将其依次放入绞干及烘干机,并调好时间。Lifts clean, wet linen from washer and places them successively into wringers and dryers for measured time cycles.根据辨认号和类别分拣干布草。Sorts dried linen according to identification numbers or type.折叠并将干布草放入规定的盛放箱。Folds and places items in appropriate storage bin.分拣并根据洗衣单上的数量核对布草数。Sorts and counts linen to verify quantities on laundry list.将脏污的布草放入中性溶液中浸泡,以为水洗做好预处理。Soaks contaminated linen in neutraliser solution in order to precondition linen for

薪资: 3.2千-3.4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

协助前厅部副理确保部门按照既定的理念顺畅运作,并始终提供礼貌、专业、快捷、灵活的服务。Assists the Assistant Manager in efficiently managing the Department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.在日常运营中与客房部及其他各部门保持紧密的联系。Liaises with Housekeeping and other related departments on daily operations.礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报。Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Assistant Manager if no immediate solution can be found.与客人建立并保持良好的宾客关系。Establishes a rapport with guests, maintaining good customer relationship.与客房部配合,确保严格执行既定的清洁计划。Organizes and liaises with Housekeeping Department to ensure that the established cleaning schedules are strictly adhered to.确保正确处理所有客人的留言、邮件、传真及包裹。Ensures that all guests’ messages, mail, fax and parcels are handled and distributed properly.确保按照部门运营手册的要求为客人办理入住及离店手续。To ensure that all guests check in/ out are being handled according to the Departmental Operations Manual requirements.确保以正确的方式处理客人的信息及文件,以确保客人信息的机密性。Ensures that all guest information and documents are being handled in a proper manner to protect the confidentiality of guest information.确保不将客人的房间号提供给未被授权的人员,最大限度地确保住店客人的安全。To ensure that guest’s room number is not given to unauthorized person as to ensure maximum security for the in-house guests.

薪资: 2.8千-3.4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

确保持续高水平的宾客服务。Ensures a high level of customer service is consistently maintained.将来自任何客人和其他部门的反馈与领班和副理进行沟通。Ensures the Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.遵守酒店有关客房部的政策及程序。Complies with the Hotel’s Policies & Procedures relating to Housekeeping.遵守房务部定立的系统及程序。Complies with all systems and procedures as laid down by Rooms Division.确保客房的清洁和服务达到凯悦品牌的标准。Ensures the cleaning and servicing of guest rooms meet Hyatt brand standards.确保正确地储存及发出客用品。Ensures proper storage and issues of guest supplies.确保按设定的程序及标准处理客房的布草、客衣。Ensures house linen and laundry as well as guest laundry being handled as per the set procedure and standards.分配每日工作量并对工作质量和进度进行跟进。Assign daily task reasonably and monitor the quality and process.更新可以入住房间的房态。Updates status of rooms ready for occupancy.管理储存物品的盘点,确保准确的用品供应。Manages inventory of stock to ensure adequate supplies.检查客房、餐厅及大堂,以发现须要维修及更换的家具或设备,并向客房部经理提出建议。Inspects rooms, restaurants and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to Housekeeping Manager.指引和协助负责清洁的员工的工作任务。Directs and assists in assigning work to cleaning personnel.检查客房、走廊、楼梯间、服务区域、大堂及其它公共区域,以保证这些地方的干净、整洁。Inspects guest rooms, corridors, staircases, service areas, lobbies, and other public areas for cleanliness and orderliness.报告给工程部所有要维修和维护的项目Reports to Engineering Department all items and fixtures requiring maintenance or repair.检查所有重要客人和长住客人的房间。Inspects all VIP and long-stay guest rooms.申领客房用品、家具及设备。Submits requisitions for room supplies, furniture, and equipment.处理客人关于客房部服务或设备的投诉。Handles guest complaints regarding Housekeeping service or equipment.对客房进行最后的检查并迅速、准确地向客房部文员及/或前台员工发出房态报告。Inspects guest rooms an

薪资: 3.2千-3.4千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

与酒店清洁公司和卫生署密切合作。Work closely with the hotels nominated cleaning supplies and hygiene consultants.监督餐务部和厨房的所有员工,确保他们遵守卫生条例。如有员工违反卫生条例,应向卫生检疫经理汇报。Supervise stewards and kitchen staff and ensures they are following all hygiene standards and practises. Any staff found to be working in an unhygienic manner should be reported to Hygiene Manager.团队协作,主动灵活待客,顾客至上,注重酒店的整体成功。Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.定期检查厨房和各餐厅的卫生,发现问题及时向卫生检疫经理汇报。Performs regular hygiene inspections in all areas of the Kitchen and food service areas and reports any wrong doings or areas of concern directly to the Hygiene Manager.确保餐饮食品生产和服务的卫生。Ensures the hygiene standard of Food and Beverage production and service within the Hotel. 与当地的卫生和健康机构紧密合作并协调与酒店和政府机构的相关事宜。Works closely with the local Hygiene and Health authorities/ agencies and coordinates with all related matters that involve the Hotel and the authorities.提供卫生管理建议,确保环境卫生。Provides advice to the Management to ensure the environmental hygiene.协助并确保充分落实酒店的有害物控制条例。Coordinates and ensures the implementation of Pest Control programme in the Hotel.与人力资源部紧密合作,以确保所有的员工参加身体检查并获得当地政府所要求的健康证。Works closely with the Human Resources to ensure all associates attend the medical check and obtain the necessary Health Card as required by the local authority采取一切必要的行动以确保酒店通过卫生检查并成功获取酒店的卫生执照。Takes all necessary actions to ensure the Hotel passes the Hygiene inspection and successfully obtains the necessary Hygiene License for the Hotel.需要时,协调并协助人力资源部做好献血活动。Coordinates and assists the Human Resources in Blood Donation activities when necessary.完全理解并严格执行酒店关于防火、卫生、健康和安全的制度。To have a complete understanding and strictly adheres to the Hotel Policies & Procedures related to Fire, Hy

薪资: 面议 经验:不限 企业类型:国内高端酒店/5星级
地区:江苏-徐州 食宿:面议

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录,了解上一班的移交事项,并负责处理。3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。5.熟练总台各项专业业务和技能,搞好对客服务。6.熟练掌握店内外信息,提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表,为其它部门提供准确的接待信息。岗位要求1.具有一定的英语口语能力。2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。4.相貌端正,身体健康。

薪资: 3.2千-3.4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

协助全面落实酒店餐饮部的各项标准。Assists to ensures that minimum brand standards have been implemented.确保凯悦关爱和餐饮宝典的贯彻实施。Ensures that all Hyatt Care and the Food and Beverage fundamentals are implemented.团队协作,主动灵活待客,顾客至上,酒店的大局为重。Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall successof the hotel and the satisfaction of hotel guests.协助确保管事部的员工始终会以主动灵活的工作方式与其他部门的员工共事。时刻铭记我们的工作理念是“我们群策群力”。Assists to ensures that Stewarding employees work in a supportive and flexible manner with other departments,in a spirit of “We work through Teams”.保证按照操作手册使用餐饮部内的所有设备。Ensures all F&B equipment and other facilities in the kitchen are maintained according to the Departmental Operations Manual requirements. 努力满足餐饮各部门的需求。Constantly strives to satisfy the needs of the Outlet by providing the necessary operating equipment. 严格控制库存,和固定设施的使用。Strictly adheres to the par stocks for all operating equipment, supplies, inventoried items.保养和清理每个厨房及厨房内的设施。Maintains the cleanliness of the kitchens and equipment. 确保垃圾被及时清理,并确保每天放好卷纸及补满皂液盒。Ensures garbage are disposed off properly and ensuring that paper towel dispensers and soap dispensers arefilled daily.向管事部经理报告所有问题,以进行解决和跟办。Reports any difficulty or problem to Stewarding Manager for solution or follow-up actions.确保正确操作清洗餐盘、杯子、碟子、银器等的自动洗碗机。Ensures proper handling of the automatic dish-washing machine that cleans and washes plates, cups, saucers,silverware, glasses and other dishes确保根据所设标准洗净餐具、瓷器、玻璃器皿及银器。Ensures tableware, chinaware, glassware, and silverware are washed and cleaned as per the establishedprocedures.给员工安排培训提高他们的专业知识和技能。 Conducts training to improve employees’ knowledge and skills.协助进行每季度对运营设备及营业用品的盘点。Assists in conducting quarterly inventory checks on all operating e

薪资: 面议 经验:2年以上 企业类型:精品酒店
地区:江苏-徐州 食宿:食宿情况

 岗位职责 1. 熟练操作酒店系统、门锁制卡系统,确保高效的方式办理入住、退房、预订。2. 为客人办理入住登记手续,安排房间,尽可能满足客人的合理需求,认真将住客信息录入电脑。3. 为客人办理结账结算以及离店退房工作,接受和处理酒店客人的消费凭证、单据,准确地将各类单据、编号等资料输入电脑。4. 积极销售客房、酒店会员卡、储值卡,并积极推广酒店其它产品与设施,使得收益最大化。5. 负责保管、制作和发放客房房卡,对房卡进行有效管理。6. 按照相关流程为宾客办理换房、续住手续。7. 努力收集客人喜好,做好宾客信息的档案收集工作,完善客史档案。8. 熟悉客人可能询问的各项相关咨讯(例如周边及特色餐馆、银行、医院、药房、景点、交通等),及时正确地处理客人的问询。

薪资: 4.5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

根据生产厂商的说明要求,对所有的设备和财产制定和审核一套全面的预防性维护计划。Implements and audits a comprehensive Preventive Maintenance Programmes for all equipment and other assets in accordance with manufacturers’ specifications.协助人力资源部定时检查员工更衣室、员工餐厅和员工宿舍各项设施/设备,确保设施/设备正常运作。Assist HR Check employee lockers on regular basis and ensure all equipment in the employee restaurant, employee residence run smoothly.确保工程部使用的所有设备按时参加当地政府/国家的检验检查。Ensure all equipment is inspected base on the time line of legal request.监督全部维护保养工作,确保主机房按照营业要求能够持续不断的有效运作。Supervises all maintenance activities to ensure the “Primary Plant” provides continuous and consistent utilities required for operations.确保所有燃料提前运抵,合理控制、贮存和使用,并建立相关的政策程序。Ensures the control, verification, storage and utilisation of all fuel deliveries to the premises are carried out as per the established Policies & Procedures.与工程部领班沟通,依据工作量和优先事宜协助准备每周工作时间表。Assists in preparing weekly work schedules in accordance with workload and priorities in coordination with Team Leader - Engineering.每天检查工程部区域,确保设备的正常功能、清洁状况并高于房务部的要求。.Performs routine inspection of Engineering areas, ensuring proper functioning of equipment, cleanliness and high housekeeping standards.监管外来合同商的特殊项目和人员。Coordinates and supervises special projects, overseeing the employment of outside contractors.确保工程部储藏室的物资存货充足,并严格控制材料和库存的消耗。Ensures the Engineering store and keeps close control on consumption of material and inventory.协调订购备用零件以应对紧急维修并确保有充足的零件。Coordinates and makes orders for spare parts while maintaining par stock for emergency requirements.监控所有设备效能,为节能减少损耗提供建议。Monitors energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.关注并评估所有工程部员工的工作量和工作质量,汇报总监/副总监。Monitors and evaluates all Engineering employees on productivity and quality of work; reports to Director of Engineering/ Assista

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录,了解上一班的移交事项,并负责处理。3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。5.熟练总台各项专业业务和技能,搞好对客服务。6.熟练掌握店内外信息,提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表,为其它部门提供准确的接待信息。岗位要求1.大专以上文化程度,英语熟练。2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。4.相貌端正,身体健康。

薪资: 2.6千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

遇到客人的投诉或问题,如果不能马上找到解决办法,则汇报给领班/副理。Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.保证具有营销员的态度,并抓住酒店内的一切销售机会。Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.根据部门运营手册的标准处理所有抵、离店记录。Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.遵守预先设立的可用房安排及房价控制。Adheres to pre-set availability and rate controls.确保对酒店产品和当地情况的高度了解。Ensures a high level of product knowledge of hotel and local area.按照前厅部的程序维护并最新客人历史记录及市场数据库。Maintains and updates guest history and marketing database as laid down in Front office procedures.确保维持高水平的对客服务。Ensures a high level of customer service is consistently maintained.确保前厅部与其它部门的高度配合。Ensures a high level of liaison is maintained between Front Office and all other departments within the Hotel. 确保将任何来自客人或其它部门的反馈及时并准确地汇报给前厅部经理及大堂副理。Ensures the Front Office Manager or Duty Manager is kept fully aware of any relevant feedback from wither customers or other departments.确保高度了解酒店产品知识,以便在机会出现时,宣传/销售客房、餐厅及其它设施/活动。To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.遵守酒店关于前厅部的所有制度。Complies with all hotel policies relating to Front Office.遵守前厅部经理制定的所有系统和程序。Complies with all systems and procedures as laid down by the Front Office Manager. 及时处理所有收到及发出的邮件、传真、速递物品及留言。Handles incoming and outgoing mail, faxes, courier mail, and messages in a timely manner.Responsible for registration and issuing of safety boxes.全面了解酒店提供的所有服务。Has a thorough understanding of all the services offered by the Hotel.阅读与前厅部有关的所有通知。Reads all memos concerning Front Office.当班时确保备用金中有足够基金和零钞。Ensures the ge

薪资: 4.5千-5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

协助厨师长建立完善并且维护部门营运手册,部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾,反映出改变。Assists the Chef de Cuisine with the development and maintenance of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division.  Ensures annual review to accurately reflect any changes.协助厨师长准备和定期更新厨务部预算,确保达到预算目标并且有效的控制成本。Assists with the preparation and regular update of the Food and Beverage Departmental Budget in close cooperation with the Chef de Cuisine, ensuring targets are met and costs are effectively controlled.无论何时尽可能购买当地新鲜产品,通过有限的菜单的频繁更换,确保总能为客人提供花样繁多的菜肴。Buys locally available fresh products whenever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items.综合考虑客人人数、市场环境及菜式的受欢迎程度和菜单使用率,协助计划或参与菜单设计并利用库存和现有食物。Participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu.回顾菜单、分析烹饪配方、确定选材、进行人员分配、计算管理费用的成本及菜式定价。Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.指导食物配置来控制成本。Directs and strictly adheres to food apportionment policy to control costs.根据市场导向的价格及产品,引进及尝试市场中出现的新产品。Assists in the process of introducing and testing the market with new products, which are market-orientated in terms of price, and product.为客人提供新鲜食物,即使是最后一分钟准备,也要坚持保证食物的高品质,充分体现餐厅风格及经营理念。Serves fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept.密切监督烹饪及员工工作,协调他们的工作任务,确保经济省时的出品。Closely supervises cooking and other Kitchen personnel and coordinates their assignments to ensure economical and timely food production.观察食物准备及烹饪的方法、食物的分量规格及食物的装饰,确保食物按照规定标准准备。Observes methods of food pre

薪资: 2.8千-3.4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

管理采购、收货、存储和仓管的各个方面。Manages all aspects of purchasing, receiving, storage and inventory control.负责酒店内所有货物的发出和运输,并及时准确的将成本划分至使用部门。Responsible for the issuing and distribution of inventory items within the Hotel, and for the accurate and timely allocation of costs to user department.通过有效的购买和获取最具有竞争力价格的产品和服务,将酒店支出最小化。Ensures that hotel expenses are minimised through the use of effective purchasing and by obtaining the most competitive prices for goods and services.定期进行市场调查,获得最具竞争力的报价,并积极的进行谈判以获得最大化的购买力价格优惠。Conducts regular market surveys, obtains competitive quotations and aggressively negotiate in order maximize the benefits.尽可能使库存在满足供给的情况下保持在最低限额,加大周转速度和扩大空间利用。Keeps inventories as low as optimal to properly supply the operation’s needs and maximise inventory turnover and space utilisation.确保库存物品的合理储存,并根据先进先出原则,降低浪费和物品的腐败。Ensures that inventory items are stored properly and issued in FIFO rotation to minimise wastage and spoilage.监督物料部的成本支出,积极主动的采取措施控制。Monitors all cost in the Materials Department and initiates and maintains measures to control these.执行和加强营运和控制措施,以确保酒店内的产品流动都合理记录。Implements and enforces all operating and control procedures to ensure that movement of goods into and within the Hotel is properly accounted for.对采购、收货、存储控制、发货和紧急发货,在部门建立并加强内部控制政策及程序。Establishes and enforces internal control Policies & Procedures throughout the department, regarding purchasing, receiving, inventory control, issuing and emergency issuing.对各个部门的过度采购和库存消费直接提出建议,采取措施降低这类成本,包括替代产品来源。Advises departments of any excessive purchases or consumption of inventory and to recommend practices to reduce such cost, including alternative sources for products.负责建立和维护电脑数据:存储货物、存储标准、物品包括在存储项目内的物品、续订货物、物价表、购买请求、计量单位。Responsible for the creation and maintenance of certain computer data namely: Inventory Items, Par Stock, items to be included

薪资: 2.6千-2.8千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

确保遵循品牌承诺并始终提供优异的对客服务。Ensures the delivery of brand promise and provides exceptional guest service at all times.在适当的时候为其他部门的内部客人提供优质服务。Provides excellent service to internal customers in other departments as appropriate.礼貌而高效地处理客人的投诉和询问,确保问题得到圆满解决。Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.与客人和同事保持基于良好工作关系的互动接触。Maintains positive guest and colleague interactions with good working relationships.始终遵守所有相关的标准。Always follows all relevant Standards确保凯悦关爱和餐饮宝典的贯彻实施。Ensures that all Hyatt Care and the Food and Beverage fundamentals are implemented.以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.以支持和灵活的态度和“团队协作”的精神与其他部门合作。Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.按照要求维持所有物品和客用品的标准库存量。Maintains par stocks of all equipment and guest supplies as required.

显示选中职位
  • 热门职位
  • 热门地区