1.Contributes to the satisfaction of individual guests by ensuring the technical team has the skills need to resolve simple and recurrent problems.
为使每一个客人满意，确保技术团队能够解决简单的和经常出现的故障的能力。
2.To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned.
制定并更新突发事件管理政策和程序，出现突发事件时，应立即采取措施并联系相关人员解决问题。
3.Monitors technological developments and latest progress.
对信息技术的发展变化和产品的更新换代熟悉。
4.Masters all the systems and applications used in the hotel.· Together with the Event Manager, implements the "connectivity" specifications for meetings as sold to the customers.
管理所有软件系统和工具在酒店的使用.与会务经理一起，对客户提供会议所需的"借助网络" 这一承诺。
5.Is responsible for the correct installation of technical IT, telecoms and audiovisual equipment and ensures it is in good working order.
负责信息技术，电话网络和多媒体设施的正确安装，并良好的运行。
6.Identifies and selects external service-providers.
了解并挑选外部的服务支持者。
7.Ensures that budgets validated by the customer are respected.
确保客户对预算的满意和肯定。
