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列表 明细
薪资:8001-10000 经验:2年以上 企业类型:经济型连锁酒店总部
地区:广东-珠海 食宿:提供食宿

【应聘流程】在线测试、视频面试、学历验证、背景调查【工作内容】1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本和各种费用开支;3 负责酒店团队的建立、培养和管理提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生,治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责做好酒店与各界人士的公共关系,抓好重要客人的接待工作,塑造良好的内、外部形象;

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

遵守品牌承诺,始终为客人提供超出其期望的服务。Delivers the brand promise and provides exceptional guest service at all times.根据业务需要协助宾客服务员履行职责。Assists with Host duties as requested and required due to operational needs.保证宾客满意度调查(HySat)得分达到或超越公司目标。Ensure that Guest Satisfaction Survey (HySat) score is achieved or exceeded the corporate target.在适当场合,为员工提供优质的服务。Provides excellent service to associates as appropriate.通过礼貌有效的方式处理相关投诉和要求,并将宾客投诉反馈给宾客服务主管-客房部。Handles all complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints promptl

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

确保遵守品牌承诺,在宾客到达酒店后及在酒店停留期间享受到超出其期望的服务。Ensures the delivery of brand promise and provides exceptional guest service at all times by engaging with guests upon arrival and working with the guest throughout their stay.根据各个区域(包括前台、客房和餐饮)的运营需要,协助各宾客服务员履行职责。Assists with Host duties as requested and required due to operational needs in all areas including Rooms, Housekeeping and Food and Beverage.通过礼貌有效的方式处理所有客人的投诉和要求,并确保问题得到圆满解决。Handles all guest inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.保证宾客满意度调查(HySat)得分达到或超越公司目标。Ensure that Guest Satisfaction Survey (HySat) score is achieved or exceeds the corporate target.与客人及同事建立起积极的交流互动并保持良好的工作关系。Maintains positive guest and colleague interactions with good working relationships.通过维持与宾客的良好关系与宾客建

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

严格按照烹饪配方准备菜单上的菜肴。遵循凯悦的卫生标准及当地的卫生法规。每天负责洗、择、切及去籽去核所有瓜果蔬菜。必要时,清洗、切割和绞肉,家禽和海鲜。准备早餐自助台的摆设。与供应商或承包商协调,确保对所有厨房设备进行日常维护和每月进行深度清洁。每天准备员工餐厅的食物。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

始终提供礼貌、专业的服务。正确操作和维护所有电动工具。按照制定计划实施并完成所有维修工作/需要,并保证高质量完成,特别要注意那些与客人有关的工作。确保及时完成工程单和预防性维护任务。对酒店前场、后场和设备间巡逻,保证所有客人和同事的安全、平安和舒适。在公共区域巡逻,检查是否存在火灾危险、不安全情况,或发生设备丢失或不能运行的情况。积极解决客人和员工的维修问题,以及那些能立即解决的问题。对于那些需要专业技能的问题,要及时予以汇报。操作指定的机器/设备或“主要设备”,以便能持续一致地提供运营所需的能源供给。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

You will be responsible to provide an excellent and consistent level of administrative support to your customers.JOB SPECIFIC DESCRIPTIONSupports the smooth and efficient running of the Accounting Department.QUALIFICATIONSCertificate or qualification in Finance and/or Accounting / · 2-4 years work experience as Accounts Clerk in a hotel or similar large organisation or accounting firm desirable.

薪资:10001-15000 经验:3年以上 企业类型:国内酒店管理公司总部
地区:广东-珠海 食宿:提供食宿

主要职责:1. 负责酒店全面日常运营管理;2. 负责与政府等相关部门的沟通与协调工作;3. 负责酒店日常营收、成本控制、财务、人事相关工作等;4. 负责所管辖酒店的日常销售工作及销售任务的完成;5. 负责与公司人事部、培训部、员工规划与发展部共同完成所管辖酒店的人员招聘、培训及员工关怀工作。任职要求:性格:喜欢与人打交道,乐于助人,喜欢服务行业并能适应酒店的高节奏;技能:流利的英语口语沟通能力

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

 Responsibilities 工作职责1.Handles all reservation correspondence and inquiries quickly, efficiently and accurately. 能快速有效地处理预订要求。2.Ensures that all reservation details are accurately entered into the computer in a timely manner.确保所有预订信息都被规范,及时地录入系统3.Regularly update the database ensuring accuracy of details.随时更新数据确保准确4.Ensures that contract rates and allotments in the computer are up-to-date and current.确保合同价及保留房实时有效5.Monitors the hotel room inventory, maximising the yield.监督房态,使收益最大化Job Specs 职位要求1.1-2 years working experi

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

 Responsibilities 工作职责1.Responsible for assigned floors and guest rooms during shift. 当班时负表所有分配的楼层和客房。2.Work closely with the Reception to ensure correct room status at all times. 与前台接待密切合作确保任何时间内正确的房态3.Responsible for cleanliness and service on assigned guest room floors during shift. 当班时负责所分配的楼层的清洁及服务。4.Good knowledge of Housekeeping Guest floors daily operation. 具有良好的客房部楼层日常操作方面的知识。5.Assist with Associate training and development. 协助进行员工的培训和发展。Job Specs 职位要求

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

  Responsibilities 工作职责1.Directs and controls all subordinate staff to ensure that all day to day operational   matters are handled on time and guest expectations are met  指导并监督下属员工确保日常运营并达到客人期望值。2.Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that   the operation runs smoothly in areas of joint responsibility  与厨房,管事部,酒吧,客房部及工程部等相关部门协调以确保每日运营顺利进行。3.Confidently knowing the food and beverage menu contents and be able to explain them    in detail to guests.  熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。4.Check reservations for the day, ensuring that the restaurant & team member have tables  ready and large bookings have been confirmed by phone. 检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电  确认预定。5.Assists in the planning and execution of promotional activities as directed 按要求辅助上级计划与执行食品的促销活动。Job Specs 职位要求1.2-3years in a managerial position in 4/5 Star category hotel 二至三年在四/五星级酒店的相关管理经验。2.Good local and English language skills. 良好的地方和英语语言技能。3.Communication Skill.  沟通能力。4.Strong in Leadership skills & good training conducting skills.  领导技能及培训技巧。

薪资:面议 经验:5年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责:1. Ensure highest standards of service and product quality is provided to guests at all times.确保随时为客人提供最高质量的服务和产品。2. Closely monitor account revenue and business production. Adjusts strategies, procedures or account coverage as needed to achieve the planned goals.密切监测客户所带收入和产量。及时调整策略,程序和客户涵盖范围以实现计划目标。3. Prepare monthly group catering forecast and group room forecast.准备每月团队的宴会销售预测和房间产量预测。4. Recruit, select, train and motivate Catering Sales Team to realise their potential. Develop individuals for advancement within the Hilton group.招聘挑选宴会销售队伍,并对他们进行培养和激励。使其实现自己的潜力。发展和培养下属,让他们获得更大的发展空间。5. Assure understanding of job responsibilities, goals, and standards of performance for Catering Sales Team; and conduct formal semi-annual evaluations and on-going coaching and counselling.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责1.Manages concierge daily operations.  对礼宾部进行日常管理。2.in order to provide special assistance and information about local area attractions to customers an patrons , offering a wide selection of choices and alternatives to ensure guest satisfaction . 熟知当地及周边景区景点,餐馆,娱乐场所及商务中心,为客人提供个性化服务。3.Interacts with the Resort Host on day to day operational matters to ensure guest needs and requests are attended to quickly and efficiently. 在日常的酒店工作中要与前厅接待沟通,确保客人的需求得到快速有效的解决。4.Supervises luggage, message and guest delivery and pick-ups. 管理好所有需要递送和接运的行李,留言和需要接送的客人。5.Assists guests with arrival and departure procedures at the porte cochere. 在行李生出协助到店和离店客人。6.Effectively administers the department, preparing and submitting reports and claims on time as directed.有效的管理部门,并按照要求按时准备和提交各种报告,7.Maintain a detailed vehicles maintenance records and ensure that all vehicles are on good condition.保持详细的车辆维修保养记录,并确保所有车辆状况良好。Job Specs 职位要求1.1 or 2 years of related working experience prefered.   一至两年相关工作经验者优先2.Positive approach to customer service   为客户服务的积极态度3.Ability to read, listen effectively , to speak and write English clearly .  具备一定英语会话和书写能力。4.Ability to access and accurately input information using a moderately complex computer system .  掌握一定的电脑技能技巧。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责1.Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately.引领客人到房间,介绍酒店及房间的设施设备。2.in order to provide special assistance and information about local area attractions to customers an patrons , offering a wide selection of choices and alternatives to ensure guest satisfaction .熟知当地及周边景区景点,餐馆,娱乐场所及商务中心,为客人提供个性化服务。3.Interacts with the Resort Host on day to day operational matters to ensure guest needs and requests are attended to quickly and efficiently. 在日常的酒店工作中要与前厅接待沟通,确保客人的需求得到快速有效的解决。4.Supervises luggage, message and guest delivery and pick-ups. 管理好所有需要递送和接运的行李,留言和需要接送的客人。5.Assists guests with arrival and departure procedures at the porte cochere. 在礼宾台协助到店和离店客人。6.To check the concierge counter and public area around the Lobby to keep it clean,tidy and report any defects. 检查礼宾台以及大堂周围区域,并保持干净整洁,发现任何问题及时报告。7.To check the hotel buggies making sure they are clean and in good working order. 查看酒店电瓶车确保其干净和良好车况。8.To supervise the traffic at the porte cochere. 维护车辆行车和停放秩序。Job Specs 职位要求1.1 or 2 years of related working experience prefered.  一至两年相关工作经验者优先2.Positive approach to customer service  为客户服务的积极态度3.Ability to read, listen effectively , to speak and write English clearly .  具备一定英语会话和书写能力。4.Ability to access and accurately input information using a moderately complex computer system .  掌握一定的电脑技能技巧。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

  Responsibilities 工作职责1.Responsible for receiving, storing, maintaining and issuing uniforms and linen. Through strict control to ensure high standard and minimize losses and costs.   负责所有制服及布草的收货、储存、修补及发放并严格控制,以确保高标准使用,降低成本减少丢失。2.Ensure a smooth operation by ensuring all linens and uniforms are kept in spotless condition at all times.  确保所有织品和制服始终保持整洁以及工作的正常进行。3.Ensure availability of adequate linen par stocks in circulation and in the store.  确保提供足够数量的流通布草和合理的仓储量。4.Responsible for an adequate supply of uniforms and all store items, in good condition at all times.  确保制服以及所有仓储物品充足供应, 并保存完好。5.Keep accurate and update record for item kept in stores, such as uniform, shoes, linens and fabrics.  对保存在仓库里的物品, 如制服,工服,布草以及织物进行 精确的登记并依变化不断更新记录。Job Specs 职位要求1.Min 3 years working experience in Uniform/Linen Room.   至少三年制服布草房工作经验。2.Have good working attitude, work hard, and actively obey the arrangement of the superior.  具有良好的工作态度,任劳任怨,积极服从上级的安排。3.Good supervisor and communication ability.  良好的管理及沟通能力。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责1.Manage the Recreation operations by completing a checklist of important daily tasks, making decisions that are in the best interest of the hotel.监督康乐部的运转,日常工作的完成,争取利润最大化.2.Ensure, administer and check all operating equipment in the Fitness center  is working properly, cleaned and kept safely by our associates and to inform the engineering department when repairs needed. 检查健身中心所有设备,器械是否正常工作, 监督员工保持设备的清洁和安全性,如有设备需要维修, 请及时通知工程部3.Day to day operations of the Recreation, including condition of the facilities, security of swimming pool and fitness center property, maintenance of an accurate schedule of events, ensuring of availability of regular supplies and operations of the Recreation.确保康乐部的常规的营运状况, 包括设备的使用条件, 泳池及健身中心地区的安全,以及相关事件的准确记录。 4.To check and ensure all daily towels, locker keys, engineering, housekeeping and operations checklist are smooth and any problems must be follow with relevant Department.检查和确保每天的毛巾供应,衣帽间的钥匙,工程,客房部的相应工作,如有任何问题, 请及和相关部门联系。5.Ensure the hygiene and cleanliness of the Recreation area is maintained up to the standards. 按照要求和标准,保证健身中心所有地区的卫生和清洁。Job Specs 职位要求1.Minimum 2 years experience or equivalent combination of education and experience.  至少两年在相关行业的经验。2.Holds Personal Instructor or Life Guard Certificate. 具有私人教练资格或救生员证。3.Must be physically fit and able to work long hours.  体格健康并能承受长时间工作。4.Thorough organiza

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责1.To perform reception duties and ensure all the fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition.  Providing guidance for the guest on how to safely use the fitness equipment, ensuring guest satisfaction at all times.负责接待客人,保证所有的健身设备运作正常及干净清洁,包括游泳池的水压、水温等。指导客人正确使用健身设施,保证客人满意。2.To be vigilant and perform all duties and responsibilities in a manner that ensures safety in all “well being” equipment and facilities are kept in a perfect working condition, ensuring a comfortable and safe experience for the guests, as well as a safe working environment for team members.随时保持警惕性,具有责任心,保证所有设施及器材正常运作,确保客人有舒适安全的体验,确保员工能在安全的环境中工作。3.Be vigilant and responsible for the safety of all guests within the pool areas 随时警惕和负责游泳池区域内客人的人身安全。4.To check and ensure all stock and supplies are replenished adequately – like the towels and water.检查与确所有保库存及用品准备充足,如毛巾和饮用水。5.To ensure that all activities and job functions are performed in a safe environment using proper safety techniques.游泳池的设备摆放整齐;保持游泳池区域干净,将垃圾投放到垃圾桶内;运用正确安全的技术确保所有的活动及工作在安全的环境中进行。6.To assist the Reception when there is no guest in the pool area.  当游泳池区域没有客人时协助接待台员工工作。Job Specs 职位要求1.Minimum 2 years experience or equivalent combination of education and experience. 至少两年的工作经验或相关技能的学习。2.Holds Life Guard Certificate. 具有救生员证。3.Ability to operates the gym equipment and swim, Ability to work under pressure and deal with stressful situations during busy period.  懂得使用健身设备及游泳

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

 Responsibilities 工作职责1.Greets guests in accordance with the company’s uniquely Thai policy. Escorts guests to the treatment rooms and serves beverages upon completion of the treatment.            根据公司标准用泰式方法问候客人,陪同客人至疗程房,在客人结束疗程后为客人提供茶水。          2.To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile. 以热情、友好和真诚的笑容来迎接、问候,欢送所有的客人。3. Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards.           按照酒店的规定,专业,客气,有礼貌的接听来电。          4. Accepts and accurately record all guest bookings for Spa services in accordance with departmental procedures.          按照本部门的程序,接受和准确的为客人预定          5. Be fully aware of all Spa services in order to be able to promote the Spa.           全面了解水疗部各项服务          Job Specs 职位要求1.1-2  years in a managerial position in 4/5 Star category hotel.  一至二年在四/五星级酒店的相关管理经验。2.Good English skills.  良好的英语。3.Positive attitude. 积极的工作态度。4.Open minded and outgoing personality .  开朗及外向性格。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

 Responsibilities 工作职责1.To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests.           为客人提供身体按摩, 身体套餐疗程, 面部护理, 手部护理, 脚部护理和头发护理等疗程。          2.Ensure that treatment procedures,standard services and product knowledge are consistently adhered to by therapists and receptionists (where applicable).          确保疗程的程序, 服务标准, 产品知识都一如既往地被水疗师和前台所贯彻。3.To ensure the security and safety of all Spa areas and facilities, and to be responsible for Spa keys.           确保水疗区域和所有设施设备的安全,对水疗部门钥匙的控制负责。          4. Be fully aware of all Spa services in order to be able to promote the Spa.            全面了解水疗部各项服务          Job Specs 职位要求1.1-2  years in a managerial position in 4/5 Star category hotel.  一至二年在四/五星级酒店的相关管理经验。2.Good English skills.  良好的英语。3.Positive attitude. 积极的工作态度。4.Open minded and outgoing personality .  开朗及外向性格。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责1.The Commis chef is responsible for preparing, cooking and presenting food as per his given instructions according to the established standards.厨师主要负责按照规定标准准备、烹饪并且摆放食物。2.Cooks, prepares and bakes food for guests and associates as per the standard recipes.根据烹饪标准为客人及员工准备、烹饪及烘焙食物。3.Guides subordinates in the preparation and presentation of dishes.指导下属准备及摆放器皿。4.Follows the outlined standard and procedures precisely.严格遵守规定的标准及程序。5.Always maintains high standards of food hygiene, cleanliness and tidiness in the kitchen, storage, fridge’s and freezers.时刻保持厨房、仓库、冰箱和冷冻室里食物的高标准性。6.Ensures safe and correct use of the equipment, tools and machinery. 保证安全和正确的使用设备、工具和机器。7.Responsible for the hygiene, sanitation, tidiness of the working and Storage areas.负责 工作区域和存储区域的卫生、防疫、整洁。Job Specs 职位要求1.At least has 4 years Chinese kitchen experience in 5 star Hotel at supervisor level.  至少有四年五星级酒店厨房管理的工作经验。2.Sound knowledge of working practices of the kitchen.  良好的厨房工作知识。3.Positive attitude.  积极的工作态度。

薪资:面议 经验:3年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:食宿情况

Responsibilities 工作职责:1. Conducts routine property inspections as directed to determine maintenance requirements or upgrades and improvements to the property and its assets.进行设备设施的日常检查, 决定对资产的维修需求升级和提高2. Responsible for ensuring that all rules and regulations regarding safe working practices are complied with负责确保安全操作的规章制度落到实处.3. Assigns specific tasks and job requests to subordinate staff and supervises their day to day activity委派具体的任务和工作要求给下属员工, 并监督他们每天的行动.4. Reports any abnormal or extraordinary incidents to the Asst. Chief Engineer an

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:食宿情况

1.Responsible for coordinating the daily activities in the Security and communicate between in the different outlets. 负责保安部的日常工作协调并协助沟通。2.Handles requests brought up by other department concerning Security Department, handling of orders. 处理保安部的请购需要。3.Takes charge of the filing system at the security and keeps all the files in a good system.  负责保安的文档管理并保持文档。4.Prepare monthly reports as required.   协助保安部经理完成每月月度报告。Job Specs 职位要求1.1-2  years in a similar position.   一至二年的相关工作经验。2.Must be computer literate.   良好的电脑及办公软件运用技能。2.Good Translation capability.   良好的翻译能力。

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:食宿情况

岗位职责1.负责落实和完善物资采购管理体系,对直接下属的业务知识和业务技能培训。2.负责审核各部门的采购申请单,与仓库联络,确保不出现重复采购。3.负责日常采购工作定期与材料会计、用货部门共同进行市场调查,开发货源。4.收集市场信息,做到货比三家、优质优价优先,发现新产品,调整进货价格,报上级批准后执行。5.负责做好采购成本费用核算,努力为酒店节约采购成本。6.负责日常采购合同、协议的签署,对合同的执行进行管理。7.负责对供货商的信誉进行调研。岗位要求1.大专以上文化程度,从事酒店物资管理和采购工作2年以上,具有丰富的采购知识和经验。2.熟练掌握采购程序和酒店内部控制程序。3.拥有各类物资供应商,并与他们建立牢固、良好的业务关系。4.懂基础英语。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

岗位职责1.对负责采购的每项物品的进货渠道、质量要求、价格等要非常清楚。2.对各部门送来的采购申请单,认真审核,并以认真负责的态度货比三家。3.准备相关采购文件,包括电话查询、市场价格调查等。4.根据所选供应商的报价,落实采购定单并汇报期间的差异。。5.对经过批准同意购买的货物要及时采购回来。保证供应。岗位要求1.大专以上文化程度,从事酒店采购工作1年以上,具有丰富的采购知识和经验。2.有健康的身体、充沛的精力,勤跑市场,对个人所负责采购的物资性能、特征、用途、价格等全面熟悉了解。3.养成与各使用部门常沟通的习惯,及时了解各物资的使用情况是否正常。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities:工作职责1.To assist the Assistant Front Office Manager in directing and controlling all Front Office activities, ensuring the hotel meets its financial and guest satisfaction objectives. 协助前台副经理监管和控制前台所有工作,确保酒店实现其财务和客人满意度的目标。2.Oversees the service standards in all Front Office areas ensuring that they conform to the requisite standards and meet or exceed customer expectations. 全面负责整个前台的服务标准,确保他们保持高度精确的标准,满足或超出客人期望。3.Attends to all guest complaints immediately and initiates corrective actions and follow ups. 立刻关注所有客人投诉,采取正确的解决方式并跟进4.Interacts with guests actively soliciting feedback.积极征求客人的反馈意见。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:广东-珠海 食宿:提供食宿

Responsibilities 工作职责:1.Correct operation of the switchboard for fast and efficient transferring of internal and external calls.快速高效的转接所有来电。2. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, etc. according to individual needs.快速精准的回答和应对客人提出的问题及要求,其中包括各消费场所的营运时间方位等。3.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.擅长于处理宾客关系,能快速有效的应对各种问题。Job Specs 职位要求1.1-2 years working experience with same position in Brand Hotel一至两年同等岗位品牌酒店工作经验。2.Good community ability required.较好的沟通能力。3.Ability to read, write, speak and understand the English language to communicate effectively.能有效的用英语沟通交流。

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