ESSENTIAL FUNCTIONS主要职责：-检查并清点保安部办公室的存货清单。Checks and accounts for all inventories in the Security Office.-将有关安保的事件记录在日志上，以便有关保安人员了解和管理。Records all occurrences of security interest in the log book for the information of the security personnel and management. -下班前发送保安日报表。Send out Security Daily Report before off shift.- 持礼貌态度，有效妥善地解决所有客人和业主的投诉和要求，已确保问题达到满意地解决。Handles all guest and homeowner complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.-客人和员工之间保持一种良好的合作关系。Maintains positive guest and colleague interactions with good working relationships.-确保新技术新设备在工作中得以运用，提高工作水平的同时使工作系统化。Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system-To be fully conversant with every detail of the Residences layout and the location and functions of:熟悉公寓各细节布局，定位和功能-Sprinkler system and smoke detectors 喷淋系统及烟雾探测器；-Fire fighting equipment and emergency exits 灭火器材和紧急出口；-Fire control room and fire indicator panels 消防控制室和消防指示仪表板；-Emergency evacuation / public address systems 紧急疏散/公共广播系统；-Emergency assembly area outside residences外紧急疏散集合区；-Fire / bomb threat and security procedures 消防/炸弹威胁和安全程序；-Lifts 电梯；-Emergency phone numbers 紧急报警电话号码；-First Aid equipment 急救设备。-为公寓，客人及员工提供财产安全，使其免遭破坏，偷窃及任何犯罪行为。To safe guard the Residences, guest and employees’ property from vandalism, theft and any kind of crime.-按照P&P和SOP完成各类突发事件应急处置。Complete all kinds of emergency response according to P&P and SOP.-为客人及业主提供安全舒适的居住体验。Provide a safe and comfortable living experience for the guests and the property owners.-确保包括贵重物品在内的L&F物品的安全。Ensure the safety of valuables and L&F items.-帮助并为客人引路。To be helpful to guests or patrons to the various outlets or functions.-确保员工按照MAHA政策和程序上下班打卡。To ensure that employees punch in / out and following established policy and procedures of the MAHA.-监测和控制所有员工、访客和承包商通过员工通道进出公寓。To monitor and to control the movement of all employees, visitors and contractors leaving or enteringthe hotel/residence through the staff entrance.-以准确有效的判断处理各项工作To handle all tasks with diplomacy, tact, appropriate discretion and efficiency.-按照公司规定的政策和程序，协助检查员工携带包裹及更衣柜。To assist in searches of staff baggage / belongings and lockers according to specified policy and procedures.-严格记录和检查从员工入口及卸货处进出访客所带的物品。To record and to control all visitors’ belongings / items when entering and leaving the hotel premises through the employee entrance or loading dock.-确保未经允许的人员不得进入楼层和办公区域。To ensure that unauthorized personnel do not gain access to the floors and back of the house areas.-确保承包商和访客用有效证件换取访问证后，方可从员工通道和卸货口进入。To Ensure that contractors and visitors must exchange valid identification for a visitor pass before entering through the staff passage and unloading port-应准确了解外部承包商所做设备安装、工程项目及公寓改造项目的地点、情况。To be aware of all locations of residence equipment installation, residence project or renovation which will be handled by outside contractors.-确保公寓和工作区的清洁。To ensure the cleanliness of working areas and residence premises.-用对讲机联络，保持对公寓周边地区的监测和控制。To monitor and to control the situation around the hotel & residence by radio telecommunication.-检查并确保所有监控录像设备正常运行。To check and to ensure that all CCTV recording is properly operated.-检查紧急报警电话情况。To check Operator of emergency phone alarms.-确保任何时间车道畅通，交通流量顺利。To ensure the forecourt driveway is free of obstruction and the traffic flow are smooth at all times.-当职期间，确保所有活动和各项功能正常运行。To ensure to check all current events, activities and functions at the time of the duty.-在巡逻责任区，确保客人安全和舒适。To patrol the areas of responsibility and to ensure the safety and comfort of the guest.-确保安全通道无异常情况。To ensure that the emergency escapes doors are secured.-确保无闲杂人员进入行李房，消防出口，前台和宴会厅。To ensure that no unauthorized persons stray into luggage rooms, fire exits, bell counter or function rooms.-在大厅前疏导交通，引导司机，确保门前车道不被堵塞。To guide drivers and ensure smooth traffic control in front of Main Entrance.-控制公寓周围停车，采取必要行动移开未经允许停放的车辆。To control parking along the residence premises and take necessary actions to remove unauthorized 5．Personnel 人事-协助监督员工的出勤和工作表现，确保他们的正确着装,保持高标准的个性表现和个人卫生符合公寓和部门的仪表标准。Assists to oversee the punctuality and appearance of all Security Officers, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.-监督并鼓励保安员的工作。Monitors and motivates the performance of the Security Officers.-确保员工充分理解解员工守则和规章制度。Ensures that employees have a complete understanding of and adhere to employee rules and regulations.-确保员工遵守公司和当地的有关消防、安全、保卫的规章制度、法律法规。Ensures that employees follow all company and local rules, policies and regulations relating to fire and hazard safety, and security.KNOWLEDGE AND SKILLS任职要求：Education 教育水平：-高中或以上学历。High school education or equivalent experience.Experience 工作经验：-五年以上五星级酒店或国际奢华公寓担任同等职位More than 5 years, five-star hotel or international luxury residence in the same position.Skills and Abilities 技能及能力：-具备独自处置各类突发事件的能力。Have the ability to deal with all kinds of emergencies independently.-具有良好的应变反应能力。Good strain response ability-具有良好的普通话能力。Possesses excellent Mandarin-良好的人际关系和沟通技巧。Good interpersonal and communication skills.-善于与顾客交流及良好的管理能力。Excellent guest relations and management skills.-熟练掌握计算机系统及Excel, Word, 等软件的使用Familiar with computer system and application software (Excel, Word,).-冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。Calm patience and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working.