要求英语读写熟练,可向楼层主管方向培养。
1.Responsible for attending to the control desk telephone, communicating within Housekeeping, and between Housekeeping and other departments; Responsible for clerical services of the Housekeeping department; Responsible for all issues related to Housekeeping Office.
负责接听控制台电话,管理管家部内部及与其它部门之间的沟通;负责管家部文书工作;负责客房办公室相关事宜。
2.Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction.
确保接听和转达所有与部门相关的信息,确保既定标准并取得客户的满意。
3.Receives, records, and distributes various reports.
接收、记录并分发各种报告。
4.Responsible for entering accurate room status into computer daily and investigate discrepancies.
负责每天将客房情况准确的输入电脑并调查各种异常情况。
5.Maintains key control.
管理钥匙。
6.Monitors lost & found property.
监管遗失物品。
7.Prepares reports related to HR, Finance, and other departments.
准备人力资源部、财务部和其它部门相关的报表。
8.Controls work phones and other loan items.
管理工作电话和其它出借物。