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  • 宁波 | 1年以上 | 学历不限 | 提供食宿

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    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 五险
    • 节日礼物
    全服务中档酒店/4星级 | 100-499人
    发布于 02-08
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    岗位职责: 1、督导完成餐厅日常经营工作,编制员工出勤表,安排日常工作,检查员工的出勤状况、仪表及个人卫生。  2、负责制定餐厅经理服务规范、程序和推销策略并组织实施,不断提高管理水平。  3、热情待客,态度谦和,妥善处理客人的投诉,不断提高服务质量。  4、加强对餐厅财产的管理,掌握和控制物品的使用情况,减少费用开支和物品损耗。  5、负责餐厅美化工作和餐厅的清洁卫生工作,抓好餐具、用具的清洁消毒工作。 6、及时检查餐厅设备的情况,建立物资管理制度,并做好维护保养工作,做好餐厅安全和防火工作。 7、主动与客人沟通,采取正确方法处理客人投诉。 8、参加餐饮部召开的各种会议,完成总经理下达的其他各项任务。 薪资待遇: 面谈 任职要求: 有酒店餐饮相关管理经验。
  • 广州 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 节日礼物
    • 年度旅游
    国际高端酒店/5星级 | 500-999人
    发布于 02-08
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       RESPONSIBILITY   - Improve the profitability of every outlet - Optimize the profitability of every outlet - Maintain a high quality service - Plan the annual theme, events and activities - Take responsibility for branding, revenue and management of Food & Beverage team - Take responsibility of all Food & Beverage-related contracts, inclusive of but not limited to outlets, performers and suppliers - Lead the Food & Beverage team to provide the highest standard of service - Enforce the implementation of food safety programs throughout the entire division    REQUIREMENTS - Has a passion for Food & Beverage - Enjoys interacting with people - Must have 3 years leadership role and experience working in a 5 star luxury F&B and hotel environment - Must be a friendly, thoughtful and trustworthy leader - Communicates and writes with fluency in English (and the local language) - Must be creative and have the ability to lead change - Follows the market trends closely - Enjoys presenting to the senior leadership team - Self-driven, goal-oriented and willing to challenge the status quo - Upholds professional values, ethics and integrity at all times - Thinks out of the box - Displays curiosity and takes time to learn and understand new culinary trends   
  • 杭州 | 经验不限 | 本科

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    其他 | 100-499人
    发布于 02-08
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    岗位职责 1.全面负责酒店经营和管理。在集团的管理和授权下,执行集团的战略决策,努力完成公司各项核心业务指标,提升酒店品牌美誉度; 2.建立、健全酒店的组织管理系统,使之合理化、精简化、高效化; 3.主持或组织酒店各项会议,听取各方意见和建议,掌握酒店经营全局,协调好各方关系及时解决问题; 4.建立健全酒店管理体系、管理制度、责任制度,并建立健全落实措施和各项制度规范,确保酒店高效运营; 5.制定酒店架构设置、员工编制极重要人事变动。对酒店重要岗位管理人员录用、考核、奖惩、晋升工作做出决策; 6.参与设计和布置酒店重大接待任务,参加重要活动、接待重要宾客。代表酒店与上级主管部门、政府机构、有关业务部门建立有效的沟通; 7.与集团和业主保持良好关系,使之双方利益最大化。 任职要求 1.有海外留学(美国或欧洲最佳)经历者优先; 2.工作中能流利使用中文和英文沟通; 3.具备5-7年酒管或快消工作背景,有打造品牌/品牌标准落地经验,管理过国际品牌,或在国际品牌工作过者优先; 4.需在指示不清晰的情况下自驱地带领团队完成项目; 5.有从0到1搭建一个平台或构建一个品牌的经历。 工作地点:深圳或杭州 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 上海 | 3年以上 | 本科 | 食宿面议

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    国际高端酒店/5星级 | 500-999人
    发布于 02-08
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    Working alongside a high profile and prestigious team, The Peninsula Shanghai is seeking an influential leader with extensive Food & Beverage experience to provide a guest focused experience and achieve the company’s objectives and lead the team to success.        • Report directly to Hotel Manager and be an influential Executive Committee member        • Be a part of a luxury brand that is globally recognized        • Competitive salary, health plan  Key Accountabilities        • Ensure that the highest degree of quality guest and employee care is maintained.        • Support talent selection and development activities to ensure the F&B department is       • accurately staffed whilst developing a culture which welcomes new employees into the global Peninsula family.        • Responsible for planning, organizing and developing the overall strategy for operations relating to Food and Beverage in accordance with The Peninsula standards and hotel guidelines.        • Design and implement marketing and sales programs, develop seasonal activities or promotions which can be sold separately or as part of an overall hotel retail package.        • Actively contribute to the E-commerce positioning with new content such as promotional activity, special menus, and package deals.        • Liaise extensively with various departments to coordinate branding and sales initiatives for Food and Beverage to drive awareness, collaborations and cross promotions.        • Find opportunities to increase revenue for all service and product of offerings in the department and to create new opportunities.        • Minimize food costs and maximize profits while maintaining the highest possible standards for the department.         • Understands the industry, competitors and wider issues that impact the business, maintains a global mindset, to act as a champion for change.  General Requirements        • Bachelor’s degree or higher        • Minimum of 4 years in a similar position at a luxury hotel or international hotel group        • Experience developing a team and service offering which excels within various industry standards such as Michelin star is highly advantageous        • Fluent English both in spoken and written        • Strong knowledge of banqueting, fine dining and beverage operations        • Very strong analytical, financial and project coordination skills        • Strong ability on selecting and nurturing talent and building culture within an F&B department  We are delighted to receive your resume and will liaise directly with suitable applicants.  
  • 深圳 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年度旅游
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 集团内部调动
    • 多种员工活动
    国内高端酒店/5星级 | 500-999人
    发布于 02-08
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    岗位职责: 1.制定餐饮年度预算和实现达成预算目标的经营计划,确保餐饮部利润最大化达到预算。 2.制定、优化餐饮SOP、VIP餐饮接待服务手册、餐饮管理制度和服务培训计划。 3.与行政总厨一起筹划和设计菜单,开发适时需求的餐饮产品。 4.建立食材询价、供货管控及成本、费用控制体系,确保餐饮既定毛利率的达成。 5.维护餐饮的生财资产、器具,严控物质流失,持续保持健康的餐损率。 6.合理使用餐饮人力资源,确保餐饮人均劳效达到行业控制标准。 7.妥善协调与其他部门的工作关系,充分调动内部劳务资源,确保餐饮接待高峰的顺利完成。 任职资格: 1.大专以上学历,英语流利; 2.熟悉中、西餐食品制作及酒水相关专业知识, 了解餐饮及厨房、管事部的运作; 3.熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,能保证餐饮管理的协调发展; 4.熟悉推销技巧,善于开展饮食产品、设施和范围等推销活动;具有设计、安排和实施销售活动的能力。
  • 深圳 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    §  确保餐饮部运作符合其酒店策略,适当执行酒店规章。 Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. §  监督部门营运手册的准备和更新工作。 Oversees the preparation and update of individual Departmental Operations Manuals. §  定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。 Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. §  确保所有员工遵循品牌承诺并始终提供优异的对客服务。 Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. §  确保员工同样在适当的时候为其他部门的内部客人提供优质服务。 Ensures that employees also provide excellent service to internal customers in other departments as appropriate. §  礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  将员工的工作能力通过多项技能、多项任务和有弹性的日程安排的运用而达到最大化,以完成经营上的财政目标和顾客期望。 Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. §  确保每个盈利部门(例如:餐厅、酒吧、宴会厅)都在遵循品牌承诺的条件下以利润最大化为目标而运作。 Ensures that each profit centre (e.g. Outlet, Bar, Banquets) is operated in line with maximising profit while delivering on the brand promise. §  确保每个消耗部门(例如:管事部)同样在遵循对客人的品牌承诺的条件下,以可能达到的最低成本损耗结构运作。 Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest. §  组织餐饮部年度经营计划的准备工作。 Coordinates the preparation of the Annual Business Plan for Food and Beverage. §  积极参加每周收益管理会议,监督适用的价格结构以达到收益和餐厅及宴会厅整体利润的最大化。 Participates in weekly yield and revenue management meetings actively, overseeing the appropriate pricing structures to maximise yield and overall profits in Outlets and Banquets. §  不断评估当地、国内和国际市场趋势、供应商和其他酒店/餐饮企业营运状况以确保酒店自身经营状况保持竞争力和领先位置。 Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s own operations remain competitive and cutting edge. §  鼓励部门经理寻求市场和公关方面的机会以加强关注力并最终带来生意。 Encourages Heads of Department to look for Marketing and Public Relations opportunities to increase awareness and ultimately business. §  确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。 Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. §  确保所有员工要对季节性产品和市场上的新产品有最新的任何和了解。 Ensures that all employees are up to date with the availability of seasonal and new products on the market. §  在营运过程中将对于餐饮产品的检验和监督贯穿始终,并在适当的情况下作出反馈。 Tastes and monitors the food and beverage products served throughout the operation, providing feedback where appropriate. §  监督和协助所有餐饮部员工的聘用和筛选。确保部门经理在招聘时遵循酒店指示,在筛选员工时以能力基础进行选择。 Oversees and assists in the recruitment and selection of all Food and Beverage employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees. §  指导部门经理进行年度表现评估,支持他们的职业发展目标。确保他们可以指导其员工进行年度表现评估。 Conducts annual Performance Development Discussions with Heads of Department and supports them in their professional development goals.  Ensures that they in turn conduct annual Performance Development Discussions with their employees. §  理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。 Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 02-08
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    ·Directly responsible for day to day administration of the whole F&B service department, in line with LHI brand standard 直接全面负责管理整个餐饮部的行政,按照朗廷品牌标准,国际领先酒店的目标和员工手册条例保证其营运顺畅,实现利润最大化。 ·Work very close with Hotel Manager to report and brief of daily operation and take a sign of for any change of direction. 协助酒店经理,汇报及传达每日运营情况并对任何情况做出及时有效的回应。 ·To ensure optimum guest satisfaction at all times in keeping with policies. 遵照酒店规章制度,提升客户满意度 ·To drive a breakage program for the front of the house colleagues, working together with all parties, stewarding, kitchen and whoever is involved, in order to maintain breakage % level under the KPI agreed number. 领导前线同事按照损耗程序,并与管事部,厨房及相关部门一起,以将损耗率降至最低。 ·To ensure that any procedures set by Finance, HR or other operating departments are on line and implemented according. 确保严格按照财务部,人力资源部及其他营运部门制定的程序 ·Responsible for carry out or directly monitor any project agreed prior. 负责执行或直接监测事先商定的任何项目 ·Be responsible for control of security related issues like floor master keys, cashier procedures and others. 负责控制并确保相关的安全问题,例如万能钥匙,收银程序等。 ·Ensure that fire, health, safety and hygiene standards are maintained for the whole department. 保证消防,健康,安全及清洁的各项指标达到酒店标准并时刻保持。 ·Perform any duties assigned by the Management deemed necessary. 执行任何管理层委托的工作。
  • 上海 | 8年以上 | 大专 | 食宿面议

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    • 技能培训
    • 岗位晋升
    • 班次津贴
    • 带薪年假
    • 免费食宿
    • 工会福利
    • 管理规范
    • 绩效奖金
    • 五险一金
    • 团建活动
    国际高端酒店/5星级 | 500-999人
    发布于 02-08
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    As a Director of Food & Beverage, we rely on you to * Improve the profitability of every outlet * Optimise the profitability of every outlet * Maintain a high quality service * Plan the yearly theme, events and activities * Take responsibility for branding, revenue and management of Food & Beverage staff * Take responsibility of all Food & Beverage-related contracts, inclusive of but not limited to outlets, performers and suppliers * Lead the Food & Beverage team to provide the highest standard of service * Enforce the implementation of food safety programs throughout the entire division   We are looking for someone who: * Has a passion for Food & Beverage * Enjoys interacting with people * Must have experience working in either a luxury restaurant or a 5*hotel environment * Guest relations to host International tourist, communicates and writes with fluency in English (as well as the local language) * Must be a friendly, helpful and trustworthy leader * Must be creative and have the ability to lead change * Follows the market trends closely * Enjoys presenting to the senior leadership team * Self-driven, goal-oriented and willing to challenge the status quo * Upholds professional values, ethics and integrity at all times * Thinks outside of the box * Displays curiosity and takes time to learn and understand new culinary trends
  • 泸州 | 10年以上 | 本科

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 带薪年假
    • 学位津贴
    • 节日礼物
    • 员工生日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 02-07
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    工作职责: 1、全面负责部门总体事务,带领团队达成公司确定的各项目标; 2、协助分管领导制定部门管理目标和经营策略,建立并完善各项管理制度、操作流程及规范,确定各岗位职责并在工作中督导执行; 3、根据各项经营、成本分析报告,制定有效的成本管控措施,达成年度指标; 4、负责团队管理及建设,进行人才培养及评估,制定培训计划并督导实施; 5、根据各餐饮场所定位打造不同餐饮场景及产品,带领厨政团队完成菜品开发及优化; 6、不断提升宾客用餐体验及满意度,根据季节和客人需求的变化,及时组织菜品和服务的调整,健全个性化服务体系。 任职资格: 1、本科及以上学历,旅游管理/酒店管理/企业管理/烹饪营养等相关专业,年龄40周岁以下; 2、10年以上国际联号奢华酒店、国内高星级酒店餐饮,高端会所、商业综合体等社会餐饮工作经验,5年以上餐饮总监、行政总厨、知名品牌餐厅店长、餐饮总经理等岗位相关工作经验; 3、具有高星级酒店、大型社会餐饮、高端会所筹备开业工作经验优先。
  • 苏州 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 02-08
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    Assistant Director of B&F 餐饮副总监 热爱“W”品牌及其生活方式,总是对市场潮流十分敏感。总是寻找新的东西来领导市场。
  • 北京-朝阳区 | 10年以上 | 大专 | 提供吃

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    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 节假日福利
    • 洲际员工价
    • 五险一金
    • 提供食宿
    • 各类技能培训
    • 员工生日礼物
    • 员工活动
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    FINANCIAL RETURNS 财务回报:   Ensure all credit and financial transactions are handled in a secure manner. 确保安全处理信贷与财务交易。   Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control costs and expenses with a focus on food and beverage cost monitor, labor management and breakage/spoilage/loss control. 参与准备部门年度预算与财务计划重点通过监控食品酒水成本控制人力成本控制破损、丢失、报废和各项费用。   Assists in the identification of market needs for both hotel guests and the local market. 协助分辨酒店住客和当地市场的市场需求。   Outlet in bringing all Outlet Managers, Chefs and the Banquet Sales Manager up to date with market needs and trends and ensuring that their product meets these requirements. 给所有餐饮部经理、厨师和宴会销售经理最新的市场需求和趋势确保他们的产品能够迎合这些需求。   Assists in monitoring and analyzing the activities and trends of competitive restaurants, bars and other hotel banqueting departments. 监督和分析竞争者的活动和趋势。   Assists each Outlet Manager and the Banquet Sales Manager in the planning and implementation of effective marketing plans to ensure maximum revenues and profits. 协助各个餐厅经理和宴会销售经理规划和实施有效的市场销售计划以确保最高的利润。   Participates in the preparation of the hotel's revenue plan and marketing programs 参加酒店收入计划和市场销售项目的准备工作。   Monitors local competitors and compare their operation with the hotel Food and Beverage operation关注本地竞争者与他们的餐饮部作比较。   Ensure all credit and financial transactions are handled in a secure manner. 确保安全处理信贷与财务交易 PEOPLE员工团队:   Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. 处理员工日常事务计划并分配工作为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈协助解决各种员工矛盾提高员工绩效。   Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties. 按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训并为员工配备完成全部工作所需的工具与设备。   Promote teamwork and quality service through daily communication and coordination with other departments. 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。   Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. 根据公司规定和政策对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。   GUEST EXPERIENCE 宾客体验:   Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求应立即通知工程部。   Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应确保宾客感到非常满意。   Analyse guest insights to identify and meet customer expectations and build on guest loyalty. 站在宾客的角度分析他们的需求识别并满足宾客的期望树立宾客忠诚度。   Interact with guests to ensure expectations are being met. 与宾客联络互动确保达成宾客的期望。   QUALIFICATIONS AND REQUIREMENTS 任职要求   ·         Graduate from university or high school education. Or combination of required working experience to wave education requirement. 4 years working experience in a similar capacity for multinational. Must speak fluent English. Other languages preferred. 本科或大专以上学历或结合所要求的工作经验适当降低学历要求。四年在跨国企业同等职位的工作经验。可熟练地运用英语对话。能同时使用其它语言者优先。   Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. 与他人交互时需要具备良好的沟通技能具备与宾客、员工和第三方高水平地交互及展现酒店、品牌和公司良好精神面貌的能力。   Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training 在完成书面工作和管理报告、解释结果、提供和接受指导、培训时需要频繁使用阅读和书写能力   Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. 需要频繁用到数学技能包括基本数学、预算、利润/损失概念、百分比率和差异变通等。   Problem solving, reasoning, motivating, organizational and training abilities are used often. 经常需要运用问题解决、推理、激励、组织和培训等能力。   Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. 需持有本地或州省政府机关法规规定的酒水证书、餐饮服务许可或有效的健康证明。
  • 长沙 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 年度薪资普调
    • 职业技能培训
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 奢华体验
    • 时尚雅致
    • 潮流风尚
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    Located in Hunan capital's premier address in Furong District entertainment and business hub, Niccolo Changsha has already become recognized as the epicenter for the city's glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail, and signature dining experiences in a refined, urban environment. Headquartered in Hong Kong, Wharf Hotels is the hotel management company of Marco Polo Hotels and Niccolo Hotels. The company is owned by The Wharf (Holdings) Limited, a Hong Kong-listed group with extensive interests in property, infrastructure, communications, and retail management. Wharf Hotels currently operates 16 hotels in the Asia Pacific region. The Director of Restaurants, Bars & Events shall report directly to Area General Manager and functions as the strategic business leader overseeing all Restaurants, Bars and Events operations of Niccolo Changsha and the new lifestyle hotel in IFS Tower 2, revenues and profitability, quality standards, and customer satisfaction; provides the leadership and strategy to inspire the team to drive business results and enhance the brands. Primary Responsibilities ✦Oversee the operations of Niccolo Changsha and the pre-opening of the new lifestyle hotel in IFS Tower 2 ✦Responsible for the overall management of the hotels’ Restaurants, Bars, and Events including service and kitchen operations, revenues and profitability, quality improvements, and health and safety ✦As a member of the Executive Committee, develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customers and colleagues ✦Work closely with functional leaders of Restaurants, Bars & Events, and the Kitchen to ensure proper manpower deployment, talent development, reward, and retention are in place ✦Review the operational practice in all areas to ensure compliance with the Group's guidelines, audit requirements as well as legislative requirements ✦Develop and manage budget and forecast to maximize business performance and manpower productivity ✦Coach, support, and drive the team to effectively      manage costs whilst providing exceptional      service to customers If you are someone... ✦Passionate, agile, and meticulous to instigate quality service and revenue growth ✦Strong customer focus with a strategic mindset and personifies a contemporary chic ethos ✦Able to think boldly outside-the-box with a sharp focus on business results ✦Able to attract, motivate, lead, inspire and direct a talented team ✦Bold determination and acting with resolve to address ✦challenges and forge positive change leading to exceptional results ✦Excellent communication skills with the ability to customize the message to the audience (guests, colleagues, owner, and      other stakeholders) in English and Putonghua Experience ✦Minimum 6 years of management working experience in established luxury international hotels with relevant exposure in Restaurants, Bars, and Events ✦Proven record in leading functional teams to achieve a business result ✦Previous work exposure in China is advantageous
  • 成都 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 人性化管理
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    Primary Responsibilities主要职责 •    Consistently offer professional, friendly and engaging service •    Maintain and promote Fairmont Brand Promise and operational excellence •    Direct all operational activities towards supporting the Hotel’s Mission, Vision, and Core Values •    Set periodical business plan, budget, and forecast and performance reports  •    Coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage colleagues •    Analyse daily reports to check irregularities •    Must know the standards set by Fairmont/FRHI and the Hotel •    Conduct random checks to ensure that all standards are being consistently followed in the F&B Division •    Maintain up-to-date records on food and beverage staff personnel attendance, appearance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action •    Approve the employment and termination of food and beverage colleagues and is responsible for on-the-job training programs on a regular basis •    Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment •    Ensure the implementation of HACCP policies and procedures are consistently followed throughout the F&B Division. Attend HACCP meeting •    The ability to handle all guest complaints in the food and beverage area and is charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs •    Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts •    Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas •    The ability to aid each Department Head in giving the necessary training to their colleagues and to assist them in it •    The ability to develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of Hotel/FRHI policies •    The ability to develop and maintain effective communications between all operating departments •    The ability to perform other tasks or projects as assigned by Hotel management and colleagues •    Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve •    Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness  •    Ensure that all F&B outlets update Guest Preference database on a regular basis •    Coordinate promotional plan with Public Relation as well as menu cycles with the Executive Chef •    Develop the F&B management team to be ready to take the next role. Growing managers within Fairmont/FRHI •    The ability to safeguard guests and employees with knowledge and application of safety, accident prevention, fire drills and first aid •    The ability to respond properly in any hotel emergency or safety situation •    始终如一地提供专业、友好和有吸引力的服务 •    维护和推广费尔蒙特品牌承诺和卓越运营 •    指导所有运营活动,以支持酒店的使命、愿景和核心价值观 •    定期制定业务计划、预算、预测和绩效报告 •    协调制定、解释和实施酒店政策、操作程序和培训计划、手册、指令、菜单、工作时间表、餐饮同事的规章制度 •    分析每日报告,检查违规行为 •    必须了解费尔蒙特/FRHI和酒店制定的标准 •    进行随机检查,确保餐饮部门始终遵守所有标准 •    保持餐饮员工出勤、外表、标准、工作和假期安排、劳动力成本、工资、旷工、离职和纪律处分的最新记录 •    批准餐饮部同事的雇佣和解雇,并定期负责在职培训计划 •    协调所有相关食品和饮料用品及设备的选择、采购、储存、盘点、维护和使用 •    确保餐饮部始终遵守HACCP政策和程序的实施。参加HACCP会议 •    能够处理餐饮区的所有客人投诉,并负责在餐饮区的使用和外观、服务质量水平、性能和标准方面取得最大成效,并开发新的服务技术,以最低的运营成本实现客人满意度的最大化 •    根据所有相关食品和饮料项目的质量、服务和成本,维持当前价格和经批准的供应商名单,以用于请购、库存、成本控制程序和预测 •    与地方、州和政府组织密切合作,在食品和饮料领域保持最高的健康、卫生和清洁标准 •    能够帮助各部门负责人为其同事提供必要的培训,并协助他们进行培训 •    能够根据酒店/FRHI政策的指导方针,开发新的和分析现有的程序和特殊促销活动,以提高客人的忠诚度 •    开发和维护所有运营部门之间有效沟通的能力 •    能够执行酒店管理层和同事分配的其他任务或项目 •    召开每日餐饮会议,讨论贵宾入住和抵达、餐饮收入更新、运营挑战和改进方法 •    与所有部门保持良好的工作关系,以培养和促进合作和谐的工作氛围,这将有助于最大限度地提高员工士气、生产力和效率/效能 •    确保所有餐饮店定期更新客人偏好数据库 •    与行政总厨协调公关宣传计划以及菜单周期 •    发展餐饮管理团队,为下一个角色做好准备。费尔蒙特/FRHI内部不断增长的经理 •    能够通过安全、事故预防、消防演习和急救的知识和应用来保护客人和员工 •    能够在任何酒店紧急情况或安全情况下正确响应 Knowledge and Experience知识和经验 •    Previous hotel experience in China in a senior F&B leader capacity is preferred •    Excellent leader and trainer •    Strong interpersonal skills and attention to detail •    Self-discipline, initiative, and leadership ability •    Pleasant, polite manner and a neat and clean appearance •    Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards •    Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination •    Demonstrates leadership qualities •    Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems •    Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities •    Proven organizational skills, able to set and meet deadlines with quality results •    Detailed F&B knowledge, including wine and spirits •    Operational experience is a must •    Profound knowledge in budgeting, forecasting, expenses and payroll control •    Must possess high ethical believes – integrity •    Must possess good communication skills for dealing with diverse colleagues •    The ability to think and plan strategically •    Regularly inspect food & beverage quality by conducting GAP standard audits •    The ability to constantly monitor the colleagues' appearance, attitude and degree of professionalism to insure their strict adherence to the Hotel standards of quality service •    Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department •    Conduct MOD shift and experience the hotel from the eyes of the Hotel residents •    Attend monthly F&B Outlet’s communication meetings to celebrate successes and give motivational •    Experience in a similar role in a luxury hotel with knowledge of the China market is required •    在中国酒店担任高级餐饮主管经验者优先 •    优秀的领导者和培训师 •    较强的人际交往能力和对细节的关注 •    自律、主动性和领导能力 •    举止愉快、礼貌、整洁 •    能够激励员工团队合作,确保食品和服务符合适当标准 •    富有创造力、高效的领导者和团队合作者,具有高度的专业精神、良好的人力资源管理能力、商业敏锐性、精力和决心 •    展示领导力品质 •    必须能够处理同时协调各种活动的压力,并建议餐厅问题的适当解决方案 •    能够协调和优先处理多项任务,如食品、饮料和劳动力成本,同时在日常餐厅活动中保持所需的运营标准 •    经验证的组织技能,能够设定并满足高质量结果的最后期限 •    详细的餐饮知识,包括葡萄酒和烈酒 •    必须具备运营经验 •    在预算、预测、费用和工资控制方面有丰富的知识 •    必须拥有高度的道德信念——正直 •    必须具备与不同同事打交道的良好沟通技巧 •    具有战略性思考和计划的能力 •    通过执行GAP标准审核,定期检查食品和饮料质量 •    能够持续监控同事的外貌、态度和专业程度,确保他们严格遵守酒店的优质服务标准 •    与卫生经理、客房部和工程部进行每周巡视,管理部门区域的组织和清洁 •    进行MOD ,从酒店客人度体验酒店 •    参加餐饮店每月的沟通会议,庆祝并给予激励 •    需要在豪华酒店担任类似职位的经验,并了解中国市场 Your team and working environment: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21, 2016. 成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。 成都棕榈泉费尔蒙酒店设有336间酒店客房,蔚柳溪水疗中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。 Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 【任职要求】 See Job Discription 请查看职位描述
  • 餐饮总监

    3万-5万
    秦皇岛 | 经验不限 | 大专

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    其他 | 100-499人
    发布于 02-08
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    岗位职责 1.对所有相关操作行为和员工负责; 2.建立和维护最高标准的质量,培训,动机等。 任职要求 1. 五至八年餐饮经验/高标准的社会餐饮管理。 2. 计算机基本的软件知识。 3. 必要的餐饮相关专业知识。 4. 具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。 5. 具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 三亚 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 丰厚年终奖金
    • 一流工作环境
    • 众多外派机会
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 02-07
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    岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。 7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。
  • 珠海 | 5年以上 | 大专 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    Leading the hotel’s food and beverage operation, including Restaurants/Bars, Room Service and Banquets/Catering. Position oversees the development and implementation of divisional strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the food and beverage operation meets the brand’s target customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the division.  Delivers products and services to meet or exceed the needs and expectations of the target customer and property associates and provides a return on investment to the owner and Marriott International. 管理酒店内餐饮部日常运作,并包含餐厅/酒吧,送餐服务和宴会/宴会销售. 在其职位应监督属下有效地提高和完成. 其职位要保证餐饮部内日常宾客的需求, 保证员工的满意度, 关注提高收益和财务状况. 超越其当时的需求并预期宾客的目标将投资回报给业主和万豪国际集团.
  • 苏州 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    JOB OVERVIEW 职位概述   Direct food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all governmental regulations concerning health, safety, or other requirements. 主管各项餐饮业务,在为宾客提供独特的体验的同时,确保高质量的服务和标准。确保所有工作遵守政府对健康、安全及其它相关规定。   At Kimpton Hotels & Restaurants® we want make a different way to stay, which means we need you to: 在金普顿酒店及餐厅®,我们希望缔造与众不同的入住体验,这意味我们需要你:   Be yourself with attitude,To make a positive difference 用态度秀出真我,带来积极的影响 Leading yourself with confidence,To have the knowledge and skill to perform your role 用自信进无止境,让知识和技能为你的角色赋能 Make it count with listening,To find out what your guests want and  need 用倾听缔造非凡,发现客人的需求 Make it count with responsiveness,To provide guests with what they need 用责任缔造非凡,满足客人的需求   DUTIES AND RESPONSIBILITIES工作职责 FINANCIAL RETURNS: 财务回报 Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs. 参与准备部门年度预算与财务计划。监控预算并控制费用,重点监督食品、酒水与人力成本。 In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests. 与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。 Ensure all credit and financial transactions are handled in a secure manner. 确保安全处理信贷与财务交易。   PEOPLE: 员工团队 Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. 处理员工日常事务,计划并分配工作,为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效。 Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties. 按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训,并为员工配备完成全部工作所需的工具与设备。 Promote teamwork and quality service through daily communication and coordination with other  departments. 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。 Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. 根据公司规定和政策,对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。   GUEST EXPERIENCE: 宾客体验 Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。 Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予响 应,确保宾客感到非常满意。 Analyse guest insights to identify and meet customer expectations and build on guest loyalty. 站在宾客的角度分析他们的需求,识别并满足宾客的期望,树立宾客忠诚度。 Interact with guests to ensure expectations are being met. 与宾客联络互动,确保达成宾客的期望。   RESPONSIBLE BUSINESS: 企业责任   Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors and industry trends. 为酒店管理本地餐饮市场营销计划;参加和维护整个系统的餐饮市场营销计划和促销活动。 Ensure the security and proper storage of food and beverage products, inventory and equipment, and Replenish supplies in a timely and efficient manner while minimising waste. 决定所有食品、酒水、物资和设备的最大及最小库存量 Perform other duties as assigned. May also serve as manager on duty. 可能需对酒店的安全负责,确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务,可能需要担任值班经理。   ACCOUNTABILITY职责 This is the top food and beverage job in a large full-service, luxury or resort hotel. Supervises a large number of employees in multiple major food and beverage outlets and kitchens, and banquet and convention facilities. Oversees multiple managers and supervisors. 此岗位是提供综合服务的大型豪华酒店或度假村餐饮部门的最高职位。负责监管多处大型用餐场所、厨房及宴会与会议设施内的全体工作人员。监督众多经理和主管。   QUALIFICATIONS AND REQUIREMENTS任职要求 Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related  field plus 4+ years of related experience, including management experience. Must speak local language. 酒店管理、烹饪或相关专业学士及以上学历或同等资历,4 年以上相关工作经验含管理经验。必须掌握本地语言。 Must obtain certifications or permits as required by local governmental agencies. 必须持有本地政府部门规定的证书或许可证。
  • 餐饮部经理

    1.5万-3.5万
    北京 | 2年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 500-999人
    发布于 02-08
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    岗位要求 1、本科以上文化程度,2年以上同岗位工作经验。 2、精通本部门的业务知识,熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。 5、具有社会活动能力、组织领导工作能力和实际工作能力;善于调动餐饮部各级管理人员的积极性。
  • 餐饮总监

    3.8万-4.4万
    武汉 | 10年以上 | 大专

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    其他 | 100-499人
    发布于 02-08
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    岗位职责: 1.制定年度、月度经营计划并定期分析督导本系统员工积极完成各项接待任务和经营指标; 2.制定严务标准和操作规程,检查管理人员的工作和餐厅的服务态度、服务规程,以及出品部门的产品的质量及各项规章制度的执行情况。 任职要求: 1.有大型黑珍珠餐厅管理经验(最好20个以上的包房); 2.10年以上餐厅从业经验,擅长建立餐厅服务标准流程、员工培训,对提升服务水平有丰富的经验和清晰的工作思路。 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 肇庆 | 5年以上 | 大专 | 提供食宿

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    • 国际品牌
    • 系统培训
    • 晋升渠道
    • 激励政策
    • 免费食宿
    • 五险一金
    • 节日福利
    • 团建活动
    • 月休6-8天
    • 带薪假法定假
    国际高端酒店/5星级 | 500-999人
    发布于 02-05
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    岗位职责 1、对餐厅整体经营服务负责,保证每月的食品以及酒水等的成本及收支达到预定目标,完成餐厅每月的经营利润目标; 2、根据餐厅实际情况及节假日,适时制定并实施推广计划及活动策划,完成全年推广计划目标; 3、协助上级参与菜单、酒水单的制定及定价,包括编写新餐饮项目的售卖内容、餐厅各项工作标准程序,促进销售,并达到增源节支的目标; 4、处理餐厅的投诉和突发事件,保证提供高质量服务,与客户建立保持良好的关系,维护高度的顾客满意度; 5、与销售、厨房等相关部门密切联系,对于客人反映的菜品、服务等问题需及时反馈并给予合理性建议; 6、根据预测、餐厅预定、团体餐安排及重要宾客的人数合理安排工作; 7、和厨房密切配合,保证餐厅的出品和服务符合温德姆酒店集团的质检标准; 8、协助上级进行餐厅人员架构编制,人员招聘、岗位职责的分配工作,有效控制人工成本和人员流失率; 9、每月制定培训计划并参与指导培训;监督、管理下属员工遵守规章制度; 10、完成上级交代的其他任务。 岗位要求 1、 大专以上学历,酒店管理,餐饮或相关专业。 2、同岗位工作经验3年及以上,包括管理经验,或与此相当的教育和相关工作经验结合的背景。 3、具有完全代表酒店,品牌和公司与顾客,解决问题,推理,号召,组织和培训能力;具有良好的写作技能;具有领导能力。
  • 湖州 | 8年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 丰厚年终奖
    • 年度旅游
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    职责义务: Duties & Responsibilities: 直接工作汇报至总经理,工作职责以及基本的工作职能,但是不限于以下: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: • 始终提供专业的,良好的服务 Consistently offer professional, friendly and engaging service • 领导管理餐饮部门每天的运营确保所有服务达到标准 Lead and manage the day to day operations of the Food & Beverage Division ensuring all service standards are followed • 制定新的促销,菜单以及革新理念;创造一个满意的美食目的地提供给酒店以及外来客人。 Drive innovative promotions, menus and concepts; creating a F&B destination of choice for both Hotel and external guests • 领导以及支持所有餐饮部门达成财务运营指标 Lead and support all Food & Beverage departments in the achievement of their financial and operational targets • 准备年度预算以及管理执行 Prepare annual budgets and administer in a fiscally responsible manner 有效的执行控制餐饮,人工以及运营费用 Implement effective control of food, beverage, labour and operating expenses throughout the F&B division • 帮助准备年度战略计划以及完成目标 Assist in the preparation of the annual strategic plan and achieve the goals and targets therein • 确保客人服务标准的执行以及始终如一的寻找方法提升产品服务创造利润 Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits • 监督筛选,培训以及同事的发展确保招聘的有效完成 Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth • 跟进部门政策,程序以及服务标准 Follow department policies, procedures and service standards • 跟进所有的安全政策 Follow all safety policies • 其他任务的分配 Other duties as assigned 专业知识技能: Job Knowledge / Skill: 个人需具备强大的餐饮知识,创造力天赋,具有丰富的奢华及地标酒店餐饮经验,具有良好的商业头脑,良好的工作职业道德,以及管理能力。 The individuals who have a solid knowledge of food & beverage, have creativity and flair, rich experience in luxury and landmark hotels, and are able to evidence good business acumen, a strong work ethic and people-management skills. 职位要求: Qualifications: -    具备7年以上该餐饮行业经验管理经验,大学文凭具有专业的酒店饭店管理以及商业管理能力,或者类似要求的经历。
  • 北京 | 10年以上 | 本科

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    • 岗位晋升
    • 免费房福利
    • 带薪Fun假
    • 人性化管理
    • 尽显个性
    • 年底调资
    • 年终奖金
    • 公司团建
    • 六险一金
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 02-06
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    PURPOSE OF ROLE:   As a Director of Restaurant & Bar, you’ll be responsible for the effective operation of whole Restaurant & Bar, Kitchen and Stewarding Departments. Provide functional assistance and direction to the captioned departments, communicate with both internal and external customers including but not limited to suppliers, government officials, competitors and other members of the local community.   Your success: Ensure a perfect coordination between Restaurants, Bar, Events and Kitchen department, to provide high standard of guest services and products according to hotel standard, then go above and beyond guest expectations.   WHAT YOU’LL GET:   At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive salary, medical/ dental and leave entitlement, we’ll shower you with perks, including:   ·         Fun:  Meet with hoteliers who bring playfulness at work each day! ·         Atmosphere: Embracing, cheerful & full of laughter! ·         People: YOU are the heart to us – we Care, we Listen & we Support.   ·         Development: Tons of learning opportunities for you to upskill yourself. ·         Authenticity: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you!   WHAT YOU’LL NEED:   Experience: Similar experience of 10+ years in a previous position within Luxury Five Star Hotels. Education: Preferably graduated with a degree in Hospitality or Culinary Arts School in a technical college or hotel school. Skills: Effective interpersonal skills team player. Excellent oral and written communication in English. Preferably in other languages particularly Mandarin. Personality: Goal driven personality, wants to grow and learn.   WHAT YOU’LL DO:   ·         Provides executive support to represent the department in Core Team meetings or daily briefing. ·         Provides a professional, advisory and executive support service to General Manager & Hotel Manager to assist in meeting strategic goals. ·         Manages legal issues of the department to ensure compliance with business operations laws and hospitality operations law. ·         Manages Sales and Marketing activities for the department i.e. to promote and develop new products and services, to oversee and evaluate the development of marketing strategies. ·         Assigns duties to R&B Department Leaders, Leader and team members and in some cases to Kitchen Leaders to ensure adherence to hotel policies and established operating procedures. ·         Has a clear knowledge of menus, wine and beverages including specials and promotional materials. ·         Ensures preparation of management team duties and roster are accurate which can fulfill operational need. ·         Implements a daily or monthly checklist for all departments to ensure proper follow up is done to attain maximum quality and efficiency. Ensures all standard      operating procedures and regulations are being adhered to, by training all team members and monitoring their compliance. ·         Promotes the property within the hotel industry, local community and trade associations. ·         Monitors guest feedback on TripAdvisor, DianPing and other social media platforms, analyses and constant works on improving the service level thru investigation, analysis and corrective action. ·         Receives and resolves guest complaints related to R&B/ Kitchen and service recovery process. ·         Maintains accurate records including cash flow sheet, Menu Engineering, Guest comments cards, Inventory of Food & Beverage. ·         Adheres to all franchise and company procedures & regulations as well as standard operating procedures. ·         Ensures the objectives and goals of company and property owners work together to achieve brand positioning and success. ·         Builds owner loyalty through proactive communication, setting and managing expectation and delivering solid business results. ·         Performs daily, weekly and monthly property inspections. ·         Takes the lead in key R&B/ Kitchen capital projects, customer service and refurbishment. ·         Monitors R&B/ Kitchen maintenance progress and FF&E (Furniture, Furnishings and Equipment) conditions and provide status report to GM/ HM. ·         Conducts audit on par stock on all areas to make sure that all required hotel suppliers are ordered and stocked in advance of need.
  • 杭州 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 节日礼物
    • 带薪年假
    • 年度旅游
    • 技能培训
    • 岗位晋升
    • 员工生日礼物
    • 领导好
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-08
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    岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。 7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。 岗位要求 1、大专及以上文化程度;3年以上同岗位工作经验。 2、精通本部门的业务知识,熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识,控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力;善于调动餐饮部各级管理人员的积极性。
  • 餐饮总监

    2万-3万
    深圳 | 3年以上 | 本科 | 提供吃

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    • 六险一金
    • 免费机票
    • 带薪年假
    • 年底双薪
    • 包吃包住
    • 用餐补贴
    • 节日礼金
    • 人性化管理
    • 管理规范
    • 奖励认证培训
    国内高端酒店/5星级 | 100-499人
    发布于 02-08
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    岗位职责: 1. 全面负责餐饮部的经营管理工作,制定餐饮部长期、短期的年度和月度计划,组织、督促完成各项任务和经营指标 2. 负责制定完善餐饮部各项管理制度,服务标准与操作规程,保证服务质量,达成客户满意 3. 负责各类VIP接待的餐饮出品及服务,制定工作分解,巡视各餐厅、会议厅的营业及服务情况,指导、监督日常经营活动,提出有关建议 4. 根据市场情况和季节拟订并组织食品的更换计划,负责控制食品、饮品标准规格和要求,正确控制毛利率和成本 5. 负责与各级管理人员签订经营任务责任书,与相关部门保持沟通.制定全年和季度营销推广方案,努力提升销售业绩及增加经营收入,完成全年经营任务指标 6. 根据卫生、防疫、安全部门的要求,监督餐厅、厨房食品卫生及其他安全标准要求,加强现场监督检查,确保安全生产 7. 协助领导沟通共同处理紧急营业问题,妥善处理宾客投诉及要求,发展维护良好的公共关系 8. 抓好设施设备的维修保养工作,使之经常处于完好的状态并得到合理的使用,加强日常管理,防止事故发生 9. 负责员工队伍建设,掌握员工的思想动态、工作状态和业务水平,开展经常性的礼貌教育和职业道德教育,注意培训、考核和选拔人才,激发员工积极性 任职资格: 1. 年龄45岁以下,本科及以上学历,仪表端庄大方 2. 3年以上高星级酒店同等岗位任职经历,熟悉餐饮生产全过程 3. 具备一定的外语能力、沟通能力、协调能力、组织领导能力、社会活动能力 4. 特别优秀者,可适当放宽任职条件
  • 餐饮总监

    2万-3万
    厦门 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    国内高端酒店/5星级 | 1000-2000人
    发布于 02-08
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    卓越雇主
    卓越雇主
    一、岗位职责: 1、负责酒店厅面与厨房的运营管理工作,确保各营业场所的食品供应与接待活动正常进行 2、督导餐饮板块员工遵守服务规范,确保客人满意度,提升酒店美誉度 3、负责分析各餐厅经营成本,采取有效措施,降低经营成本,提高经济效益 4、负责根据酒店客源变化情况,制定餐饮推广计划,开发符合市场需求的餐饮产品 5、负责监督、检查食品卫生、消防安全工作,确保部门运营安全有序 二、岗位要求: 1、大专以上学历; 2、酒店管理、企业管理等相关专业优先 3、身体健康,精力充沛,仪表端庄 4、具有十五年以上酒店餐饮或社会餐饮同岗位工作经验 5、具有十年以上北京、上海、广州、深圳等城市高端餐饮品牌管理经验者优先 三、薪资待遇: 1、五险一金、带薪年假 2、高温津贴、过节费、年终奖 3、营养工作餐、免费员工公寓 4、专业的培训及晋升空间
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