Job Summary – (Role Summary)
工作概述﹣(职位概述)
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
负责所有与前台相关的活动,如接待、办理入住和退房手续、给客人安排客房、外汇业务以及协助处理客人的问询等
当班时管理前厅部工作并提供对客服务,在饭店高级管理人员和部门经理不当班时担任值班经理
To supervise the Front Office all units activities during the shift and handle guest relations and requests. Act as Duty Manager in the absence of senior management and department heads
底薪5300 每月有提成奖励等
管理一家或更多全服务餐饮营业场所日常经营工作及协调特别的活动。确保符合服务的规范和运营的程序。
• Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events.
Ensure compliance with standards of service and operating procedures.
遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
负责保持酒店内高水平的卫生状况。确保所有供应给顾客和同事的食务不含有任何的微生物、化学和物理物质的污染,所有的工作区域都达到当地健康机构要求的最低水平。
Complete responsibility for the highest level of sanitation and hygiene stands in the hotel. To ensure all food served to guest and employees are free of microbiological, chemical and physical contamination, and all work areas conform to minimum requirements set by local health authorities.