Requirements:   1. Possesses good command of written and oral English. Knowledge of another foreign language will be an added advantage. 2. Professional 3. Good appearance 4. Creative 5. Enthusiastic 6. Friendly and polite 7. Exceptional inter-personal communication skills 8. Shows initiative 9. Adaptability and flexibility 10.Team spirit   *Must be ready to work abroad and commit to a 6 days-a- week resort lifestyle for at least one year     If you're interested in G.O.-Spa Manager position, please send your English CV with a recent photo at hr.china @clubmed.com with the title of Your Name - Spa Manager. Thank you.      

岗位职责： 1. 待客主动、热情、礼貌，工作讲究效率、责任心强。 2. 按摩技术熟练,职业道德良好，根据宾客的心理和生理要求提供最佳服务。 3. 坚守工作岗位，多巡查，密切注意观察宾客动态，确保宾客的生命和财物安全。 4. 向宾客介绍各种服务设施的使用方法及注意事项，爱护设备，做好温度、水位的控制工作。 5. 协助服务员搞好按摩房的卫生工作，保持按摩房的整洁、优雅、宁静。 6.负责为客人提供专业的SPA服务 任职条件： 1.中技以上学历，有相同岗位工作经验一年以上。 2.良好普通话听写及会话能力。 3.有良好的服务意识 4. 该岗位需每周工作6天

1.按服务流程主动为客人提供服务； 2.主动为宾客介绍各池特色、疗效以及沐浴温泉的基本常识； 3.负责引导客人正确沐浴温泉，并负责温泉区沐浴温泉客人的安全、卫生工作； 4.负责为客人介绍酒店其他消费项目及价格，引导客人消费； 5.辅助水温员关注池区情况； 6.负责发现客人潜在需求，提供个性化服务。

Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the pool facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. 用正确的救生知识协助游泳的客人。监控游泳区域是否存在危险条件、异常或不安全的活动以及挣扎的游泳者。推广游泳设施的规章制度。注意客人不能安全参加活动的可能情况，并通知主管/经理。在紧急医疗服务到达之前为受伤的客人提供帮助。为客人营造一个有趣放松的氛围。 Schedule services for individuals and large groups using spa reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments and provide general spa orientation to guests upon arrival. Promote and sell spa services. Process guest payments for spa services and obtain payment authorization as needed. Notify Engineering of maintenance and repair needs. 使用水疗预订软件系统为个人和大型团体安排服务。请致电客人确认预定服务。回答有关可用服务的问题。及时更新预订/取消列表，并根据需要与主管/经理合作解决计划问题。接待有预约的客人并向客人介绍水疗，推广和销售水疗服务。处理水疗客人的账单，完成收银程序。通知工程部维修需要。 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. 向经理报告事故、伤害和不安全工作条件。遵守公司所有政策和程序；确保制服和个人仪表干净、专业；维护专有信息的机密性；保护公司资产。根据酒店标准欢迎并致谢所有客人；预测并解决客人的服务需求；帮助残疾人；衷心感谢客人。用清晰专业的语言与他人交谈；用适当的礼仪接电话。与他人建立并保持积极的工作关系。符合质量保证期望和标准。可以长时间站立、坐或散步。按上级要求履行其他合理的工作职责。