岗位职责:
To be responsible for the management of receivables for guests, travel agents, credit card companies, inter-hotel, owners, associates and others. Management includes but not limited to verifications of the sources of transactions, supporting documents, sending out debit notes or reminders as necessary, collections, postings and aging analyses.
负责管理客人、旅行机构、信用卡公司、酒店内部、业主、员工及其他公司的应收账款，并管理包括但不限于核实各项消费单据及相关附件，及时发送账单和催收函，收账、过账和进行账龄分析。
1.To verify all accounts receivable transferred from Front Desk, restaurant/lounges and other sources to Back-of-house are fully supported and valid transactions.
审核核实所有从前台、餐厅及其他消费点转入的应收账是否有附件并有效。
2.To ensure the properly handling of charges made to credit cards and to be familiar with the rules and regulations pertaining to the use of these cards, as well as procedures for billing etc. and credit policies.
确保正确处理信用卡交易手续费和熟悉关于信用卡使用的规章制度，同时熟悉送发账单及相关信贷政策。
3.To batch credit card vouchers, reconcile with city ledger accounts and submit to bank for auto-credit.
分批清查处理信用卡单据，调整挂账并提交银行入账。
4.To ensure credit card charge-back or commission are dealt with in accordance with the merchant agreement signed.
确保信用卡手续费及佣金的处理符合已签署协议。
5.To ensure the credit facilities are granted only to those accounts approved by Director of Finance and the General Manager.
确保所有挂账仅限于已被总经理和财务总监事前批准的公司。
6.To ensure the payment received from city ledger agree with the total city ledger credit shown in the Daily General Cashier Report.
确保挂账收回的付款与总出纳日报表上反映的一致。
7.To keep good track of and maintain support of all advance deposits and to apply to A/R balance timely.
对所有预付押金进行控制并管理好相应附件，及时将已消费挂账反映到押金余额上。
8.To process invoices/folios promptly after the check out or after the function, send out interim statements and reminders timely.
在客人退房或宴会活动结束后及时将账单整理出来，并立即发出对账单和催款函。
9.To issue statement, invoices, telephone call or personally visit guests in order to speed up the collection of receivables.
采用发出账单、发票、打电话或者上门拜访等方式以加速应收账款的回收。
10.To ensure that the travel agent commission payable are processed promptly.
确保及时支付旅行社佣金。
11.To promptly answer questions from guests and from other departments.
迅速回答客人和其他部门的咨询。
12.To prepare accounting journal entries or adjustments as required.
准备会计日记账的录入并在需要时进行账务调整。
13.Balance Account Receiving Ledger and reconcile with the General Ledger closing balance periodically and at month-end.
每月定期进行应收账与总账之间的核对相符。
14.Analyze the monthly A/R Aging Trial Balance and follow up with all long outstanding by an action plan.
每月定期进行应收账平衡核对，针对超期账款采取行动。
15.Complete other tasks assigned by superiors
完成上级交代的其他工作任务。
任职资格:
Positive attitude/role model Initiative
态度端正/有以身作则的意识
Innovation Oriented
富有创新意识
Customer Service Oriented
富有服务意识
Good interpersonal skills
良好的与人沟通的能力
Enthusiastic
热情
Organized 有条理
