职责描述： 1、负责公司酒店项目的业务拓展，完成新项目的寻找与开拓； 2、根据公司发展战略，扩大公司的信息渠道，扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息，安排项目信息整理，跟踪项目，客户回访，挖掘潜在客户资源； 3、负责新项目的SWOT分析与制作； 4、负责开发项目的独立谈判； 5、负责与中介机构的合作关系建立及协议签署； 6、负责组织酒店项目分析会，根据各专业对项目评估结果，完成酒店项目计划书、服务建议书； 7、负责与业主保持良好沟通，关注项目进度，及时反馈跟进。 任职要求： 1. 大专以上学历，有丰富的商务拓展经验； 2、熟悉房地产市场或具备良好的酒店投资人人脉关系，有良好的社会关系、社会资源； 3、有项目独立开发成功经验； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳，富有挑战精神； 5、3年以上开发相关工作经验，能适应出差； 6、此岗位可以异地办公。

岗位职责 1.在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。  2.提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4.协调各部门关系。  5.研究市场发展趋势和客户需求，推出符合市场趋势的酒店产品。  6.审定酒店的市场营销方案，和客户满意度，不断提高酒店整体经营状态和水平。  7.提高酒店的管理水平、服务质量。  8.协助总经理负责酒店人才培养，提高酒店整体管理水平，员工素质和服务质量。 任职条件 1 大专及以上学历，酒店管理等相关专业。  2 工作经历主要为国际品牌酒店，具备同岗位工作经验。  3 具备丰富的酒店筹建筹开工作经历，并担任关键岗位角色。  4 熟悉酒店各部门服务及管理流程，尤其具备丰富的房务体系专业知识。  5 善于管理和经营团队，事业心强，富有激情。  6 有较强的适应、沟通、计划、决策和综合判断能力。  7 英语可作为工作语言。  8 能服从岗位工作安排，职业形象较好。 具体工作城市和业务，将会根据实际情况进行安排和确认。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Key Responsibilities: As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: - Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables; - Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy; - Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place; - Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel; - Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data; - Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value; - Co-ordinate the fulfillment of LHG, Owner and regulatory reporting responsibilities of the hotel on an accurate and timely basis. Qualifications: Luxury Hospitality segment experience will be preferred; 3+ years as Director of Finance at international hotels; Strong interpersonal skills & leadership; Fluent written & spoken English. Pre-opening experience is preferred. Possess qualifications and certifications for financial work.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned.

What will I be doing? The cluster DOF role is responsible for the supervision and day to day control of the Finance Department of covered hotels, including but not limited to the timely delivery of financial statements and reports and controlling all assets of the hotel. People Management • Supervises the Team Member (Team Management) • Team Development (Mentoring; Training/Guiding) • Recruitment Reporting & Financial Analysis • Produces internal financial reports in an accurate and timely manner for the daily work of the Management Team (Month-end Report & Owner Report) • Is responsible for budgeting and forecasting of annual profit, capital, cash, and other short-term plans • Review/Implement Finance policies, procedures, and operating guidelines Control & Commercial Awareness: • Miscellaneous Requests/Activities (Insurance claims; submissions to government agencies; outsourcing contracts/services) • Operational related investigations/reviews • Preparation & adherence to External Audits; Internal Audits & any other Audit by local government agencies Direct reports • Onsite Accountant What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: •University Preferred Commerce Degree in Accounting and Management • At least 2 years of working experience as Financial Manager or higher position in the hospitality industry • Previous experience in a managerial operational accounting role • Fluent in written and spoken English • Good relationship with the local bank and government agencies • Thorough knowledge of federal, state and local laws • Proficient in Microsoft Office applications • Ability to lead, to provide guidance and to develop team member • Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends • A resourceful individual who is creative and able to maintain flexibility • Line operations management and labor related experience preferred

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

职责描述： 1、负责公司酒店项目的业务拓展，完成新项目的寻找与开拓； 2、根据公司发展战略，扩大公司的信息渠道，扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息，安排项目信息整理，跟踪项目，客户回访，挖掘潜在客户资源； 3、负责新项目的SWOT分析与制作； 4、负责开发项目的独立谈判； 5、负责与中介机构的合作关系建立及协议签署； 6、负责组织酒店项目分析会，根据各专业对项目评估结果，完成酒店项目计划书、服务建议书； 7、负责与业主保持良好沟通，关注项目进度，及时反馈跟进。 任职要求： 1. 大专以上学历，有丰富的商务拓展经验； 2、熟悉房地产市场或具备良好的酒店投资人人脉关系，有良好的社会关系、社会资源； 3、有项目独立开发成功经验； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳，富有挑战精神； 5、3年以上开发相关工作经验，能适应出差； 6、此岗位可以异地办公。

岗位职责： 1、建立并管理一个高效的厨房团队、监督所有厨房的出品 2、与各厨房一起预计、制定和监控每日市场采购单，关注食品成本控制 3、协助开展新菜肴的试菜和开发工作 4、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等 5、监督所有供应食品的质量与数量 6、经常检查厨房设备，做好维护工作 7、参与菜单计划，推荐新菜，并联系组织所有相关厨房和餐厅执行新菜的推广。 8、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助厨房卫生医生 监控国家规定的执行情况 要求： 1、有品牌酒店同职位工作经验3年以上 2、熟悉云南菜系出品的优先考虑 3、对烹饪充满热情，可以愉快和亲善地与客人打交道 4、高度服从性，具有优秀管理监督技巧；培养并帮助员工发展，鼓励创新 5、积极完成各项任务，把握机会学习各种新的知识和技巧，不断提升个人素质 6、建立良好的团队精神，协同工作，为了共同的目标努力，为各项运营流程的发展献计献策

酒店地址：全国各地门店 酒店的总经理将承担酒店的日常领导和监管职责，提高财务回报，促进员工发展，打造并维护独特的宾客体验，提升酒店在当地的知名度。 日常工作： 制定与服务理念一致的计划和举措，提高团队敬业度； 制定、执行并监督接班人计划，为酒店培养精英人才队伍为团队成员制定工作绩效与发展目标，为他们提供教导与辅导，定期给予反馈，提高员工绩效； 根据公司规则和政策监督人力资源相关行动； 制定年度营收预算，对销售人员进行销售任务分配，制定价格策略； 通过年度资产、现金流及市场营销计划准备精确预测预算，达成预期的运营目标； 分析财务状况以提升营收和未来赢利能力，达到最大投资回报率。通过各个分销渠道和技术平台，提升营收，扩大市场份额； 主导资本规划与资产管理工作，包括与酒店业主协作，保持并提高酒店的市场领导地位； 保证符合酒店服务的所有标准要求以及许可协议授权内容，提升酒店品牌知名度； 推动宾客满意度不断提升与酒店团队一起建立并执行各种计划，推广各种服务； 确保酒店宾客、同事和酒店资产的安全，遵守酒店或业主的政策与流程以及相应法规要求； 负责酒店的外联事务； 担任公关代表，提升酒店在本地的知名度。鼓励团队成员参与社区组织与活动，开发本地业务； 制定并执行各种行动计划，提高环保意识，逐步减少酒店排碳量； 完成其它分配的任务有时可能要充当值班经理的角色。 任职要求 5至10年的酒店管理经验，或教育背景加工作经验达到同等水平。 熟悉本地市场。 优秀的团队领导能力。 优秀的沟通能力，具备管理复杂关系的能力。

一、职位描述 1.完成开发任务指标；负责管理合同申报、合同签订、项目管理归纳(签约、归档、房量变 更、权利义务转让、项目解约等); 2.负责项目评估、审查、签约，对竞争对手研究、收集竞争对手信息、了解竞争对手优势与不足、对竞争对手作出客观分析研究； 3.针对业主背景、业主要求、项目规模、战略区域、周边环境、经济总量、发展趋势、酒店业发展水平等方面对进行前期审核，现场调研物业的地理位置、周边市场条件、建筑结构、 面积、业主情况、产权性质等信息； 4.熟悉行业发展趋势，所辖区域的行业政策等 的调查收集和信息的反馈；品牌加盟业务的市场调研分析、规划，品牌加盟策略的制定； 5.对开发结果负责，并组织实施财务预算方案及使用方案，对差旅等财务预算进行管控； 6.代表公司参与相关项目事务活动，提升公司对外的认知度及品牌形象，整合公司内部资 源，获取政策优势； 7.负责重要大客户的接待参观及投资人关系维护，灌输投资人对品牌企业文化、发展前景、 加盟优势的了解；整合后端职能资源(推荐会 等),挖掘潜在客户资源。 二、任职要求 1、 具备至少三年的酒店/公寓的开发、运营、工程等工作经验，有成功签约酒店项目者； 2、 良好的表达沟通能力与问题解决能力； 3、 能够吃苦耐劳，适应出差，负责地区的拓展工作，能经常性短期出差； 4、 富有激情，勇于挑战压力和高薪。

Continuouslymonitors installed safety devices for emergency readiness. 持续监视安全装置中紧急的状况。 Patrolspublic areas, restaurants, guest floors, offices, plant rooms and all otherareas of the Hotel, ensuring safety, security and comfort of all guests, hotelpersonnel and property in and around the Hotel. 巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产的安全，并使客人和员工觉得舒适。 Conversantwith every detail of the Hotel layout and the location and function ofsprinkler system and smoke detectors, fire fighting equipment and emergencyexits, fire control room and fire indicator panels, emergency evacuation andpublic address systems,hotel emergency assemblyarea,fire and bomb threat,security procedure and hotel service lift. 熟悉酒店的布局、地址、消防喷洒系统、烟雾测杆器、防火的设备、紧急出口、消防监控室、消防指示器、紧急疏散和公共地址系统、酒店外的紧急集合地点、火/炸弹的威胁、安全程序，酒店的服务电梯以及紧急救护的设备。  Design atesan emergency assembly area outside the Hotel and makes aware to all associatesof the area. 指定突发紧急事件时酒店外的集合地点,并确保每个员工都清楚该地点的位置。 Establishesfire/ bomb threat and security procedures. 指明火灾/炸弹威胁,并建立保安程序。  Ensures thesafety of all guest and service lifts. 确保所有客人和客用电梯的安全。 Establishesoperational procedures for Fire Prevention and Safety. 建立火灾预防和安全系统程序。 Establishesefficient traffic control at the Hotel driveway. 对酒店车位进行有效的管理控制。 Establishessmooth working relationship with local authorities and liaises with them on allrequired regulations and activities. 同当地管理局建立良好的合作关系,并根据当地的政策,遵守所有的规章制度。 Handlesinvestigation and reports finding on all incidents involves thefts, accidents,injuries, property damages, vandalism and trespassing from guests, visitors orhotel personnel with the assistance of local police if necessary. 处理、调查并报告所有有关偷窃、事故、受伤、财产损坏、暴力行为和侵害的事，如有需要的话，协助当地警方对客人、来访者或员工进行询问。 Monitors andcontrols the movement of all associates leaving and entering the Hotel throughthe associate entrance. 通过员工入口，掌握并控制所有员工的出入。 Implementswith the Director of Human Resources associate bag checks and periodic lockersearches as required. 同人力资源部总监合作检查员工随身携带的包,并定期对员工更衣柜进行抽查。

1. 负责星级酒店筹建及运营管理工作，根据公司下发的年度营业收入和GOP利润指标，制定月度预算和经营实施计划。 2. 随时分析研究市场变化与发展趋势，审定酒店价格体系和市场拓展方案。 3. 负责筹建期间直营店标准体系的梳理及制定，要求具有可复制性。 4. 根据指标做好成本费用控制，做好每周的销售分析和每月的经营分析。 5. 根据公司质量标准，负责酒店质量控制。 6. 领导酒店安全管理工作，落实保安和消防制度，保障客人及酒店财产的安全。 7. 组织销售、权利完成公司下达的营业收入和GOP利润指标。 8. 严格执行公司的制度，保证公司的集团化统一发展战略。 9.工作地点：贵州，昆明，安吉

岗位要求： 1、中端酒店总经理岗位工作满三年以上，其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感，逻辑条理清晰。 3、良好的职业操守，较强的沟通协调及抗压能力。 4、有进取心，有自我驱动力和学习能力。 5、年龄45岁以内，大专以上学历。 6、服从大区域委派。 福利待遇： 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训，带薪年假等员工福利。

岗位要求： 1、中端酒店总经理岗位工作满三年以上，其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感，逻辑条理清晰。 3、良好的职业操守，较强的沟通协调及抗压能力。 4、有进取心，有自我驱动力和学习能力。 5、年龄45岁以内，大专以上学历。 6、服从大区域委派。 福利待遇： 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训，带薪年假等员工福利。

职位概述 1. 独立负责单体服务式公寓的日常经营和运作，包括客房、前厅、工程、财务及采购等各项职能工作； 2. 确保部门成本及各项费用，得以良好的控制，对公寓的经营结果目标及各项满意度负责； 3. 根据公寓的运营标准，随时对房间和设施设备及各项物品进行检查和更新； 4. 制定单店公寓的年度预算，并确保公寓的各项预算的完成； 5. 负责与客户侧行政、供应商及外部干系人的关系维护； 6. 协助完成部门人才培养。 任职条件 1.大专以上学历，英语听书读写熟练。 2.有5年以上品牌星级酒店客房或前厅、运营管理工作经验，有客房管理背景优先考虑。 3.掌握熟悉酒店管理、服务流程和质量标准。 4.具有组织协调能力、应变能力、适应能力、经营能力以及文字表达能力。 5.能接受全国以及海外外派。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

【Job Responsibility 岗位职责】 1. Be fully responsible for the daily operation and management of the resort's restaurants, bars and banquets, including the implementation of operation and service standards 2. Formulate and optimize the catering service process and management system to ensure that the service quality meets the international brand standards of Club Med 3. Supervise food hygiene and safety as well as cost control, regularly analyze business data and propose improvement plans 4. Be responsible for the construction of the catering team, including staff training, shift scheduling management and performance assessment 5. Plan and implement distinctive dining activities and seasonal menu updates to enhance guests' dining experience 6. Coordinate collaboration with departments such as the kitchen, purchasing, and finance to ensure efficient and smooth operation 7. Handle guest complaints and emergencies, and maintain the brand image of the resort 1、全面负责度假村餐厅、酒吧和宴会的日常运营管理工作，包括运营与服务标准执行 2、制定并优化餐饮服务流程与管理制度，确保服务品质符合Club Med国际品牌标准 3、监督食品卫生安全及成本控制，定期分析经营数据并提出改进方案 4、负责餐饮团队建设，包括员工培训、排班管理及绩效考核 5、策划并执行特色餐饮活动及季节性菜单更新，提升宾客用餐体验 6、协调与厨房、采购、财务等部门的协作，确保运营高效顺畅 7、处理宾客投诉及突发事件，维护度假村品牌形象 【Job Requirements 岗位要求】 1. Have more than 3 years of experience in catering management in high-end hotels or resorts. Those with working experience in international chain brands are preferred 2. Proficient in the full-process management of catering operations and familiar with the HACCP food safety management system 3. Excellent team leadership skills, capable of effectively motivating teams with cross-cultural backgrounds 4. Possess acute market insight and have successful experience in planning catering promotion activities 5. Excellent communication and coordination skills as well as crisis management abilities are required. Those with fluent oral English are preferred 6. Be able to adapt to flexible working hours, including on-duty on weekends and holidays 1、具备3年以上高端酒店或度假村餐饮管理经验，有国际连锁品牌工作经验者优先 2、精通餐饮运营全流程管理，熟悉HACCP食品安全管理体系 3、出色的团队领导能力，能有效激励跨文化背景团队 4、具备敏锐的市场洞察力，有成功策划餐饮促销活动的经验 5、优秀的沟通协调能力及危机处理能力，英语口语流利者优先 6、能适应弹性工作时间，包括周末及节假日值班

该岗位需要服从全国调配 岗位职责 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 岗位要求 1、从事酒店人力资源工作5年以上，其中2年以上管理经验。 2、熟知国家、地区劳动法律法规及相关政策。 3、熟练掌握招聘技巧，拥有良好个性与魅力的授课风格，培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

Duties and Responsibilities工作职责 FINANCIAL RETURNS财务回报 ·         Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review ·         分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训计划书的形式呈交给总经理和行政委员会审阅。 ·         Familiarize yourself with the IHG HR and Training Standards, localizing where necessary ·         使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。 ·         Ensure effective training programs are in place for the following: ·         确保在以下方面有效的执行培训计划： o    New Employee Orientation o    新员工入职 o    Train the Trainer o    培训培训师 o    Customer Service Training o    宾客服务培训 o    Technical job specific training (through certification of departmental standards and procedures) o    技术性职位的专门培训(部门规范程序证书) o    Supervisory Skills Training o    监督管理技能培训 o    Management Development o    管理层发展 o    Fire, Life and Safety Training o    消防和生命安全培训 o    Selling Skills   o    销售技巧 o    Employee retraining o    员工再培训 ·         Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved ·         监督每个部门培训业务计划的进展，确保实现培训目标。 ·         Maintains all hotel training records ·         保存酒店全部的培训记录。 ·         Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development ·         建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。 ·         Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective ·         与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。 ·         Attend departmental training session and critique performance ·         参加部门的培训课程，评估表现。 ·         Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat, achievement of budget, etc ·         利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如员工融入调查及意向调查，宾客心语报告，预算完成情况等。 ·         Assist Department Trainers in preparing and conducting departmental training and assess accordingly ·         协助部门培训师准备和进行部门培训并进行评估。 PEOPLE员工团队 ·         Prepare and monitor training programs for: ·         制定和监督为以下人员提供的培训项目： o    Management Trainees o    管理培训生 o    Hotel Employee o    酒店正式员工 o    Hotel School Trainees, etc o    酒店学校实习生等 ·         Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training ·         与能够协助提供高级或专业培训的专业人士取得联系。 ·         Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs ·         确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。 ·         Produce monthly training reports for your Manager and the General Manager including: ·         为上级经理和总经理编制以下月度培训报告： o    Internal Training Programs conducted: o    完成的内部培训项目： n   Topic n   培训主题 n   Who attended n   参加人 n   Number of people attended n   参加人数 n   Duration of training n   培训时间 n   Who trained n   培训师 n   Cost of delivery (including labor costs) n   培训成本(包括人工成本) n   Anticipated return on investment and/or training goal n   预计的收益和培训目标 o    External training programs attended: o    参加的外部培训项目： n   Who attended n   参加人 n   Number of people attended n   参加人数 n   Duration of training n   培训时间 n   Who trained n   培训师 n   Cost of delivery (including labor costs) n   培训成本(包括人工成本) n   Anticipated return on investment and/or training goal n   预计的收获和培训目标 GUEST EXPERIENCE宾客体验 ·         Liaise with other IHG Training Managers to share experiences and resources ·         与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。 ·         Liaise with educational institutions conducting hospitality and training courses ·         同从事旅游服务和培训课程的教育机构保持联系。 ·         Maintain current information and records of suppliers of training resources and materials ·         更新培训资源和资料供应商的信息和记录。   RESPONSIBLE BUSINESS企业责任 ·         Delivers briefings of all internal programmes to executive management and department heads ·         为行政管理层和部门领导提供所有内部培训计划的介绍。 ·         Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager ·         按照地区人力资源总监和总经理的指示为本地区的工作效力。 ·         Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines ·         为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。 ·         Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance ·         向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效 ·         Regularly communicates with staff and maintains good relations ·         定期与员工交流思想，保持良好的员工关系。 ·         Works with Superior  in the preparation and management of the Department’s budget ·         和上级领导一起编制和管理部门预算   aCCOUNTABILITY责任范围 Number of employees supervised – 管理的员工 Direct    Human Resources officer    直接       人力资源主管    Indirect   Dept. training Coordinators & Trainers 间接       部门培训协调员&部门培训员   Annual Operating Profit/Payroll Budget – 年度经营利润和薪金预算 ·         Department Budget ·         部门预算 ·         Hotel Training Budget ·         酒店培训预算              Key Metrics – 主要绩效指标 ·         Departments Budget ·         部门预算 ·         Employee Satisfaction Survey ·         员工融入度调查 ·         Heartbeat ·         宾客心语报告   Decision Making Responsibilities (Decision Rights) – 决策职责(决策权)﹣ ·         Department Budget ·         部门预算 ·         Matters pertaining to Training  & Development ·         与培训和发展相关的事宜 QUALIFICATIONS AND REQUIREMENTS任职要求 Required Skills – 技能要求 ·         Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ·         拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 ·         Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc. ·         可能要求具有公司的培训证书，如GTC注册评审员，认可的评估中心评审专员 ·         Proficient in the use of Microsoft Office ·         精通微软办公软件 ·         Problem solving, analytical, reasoning, motivating, organizational and training abilities. ·         具有解决问题，推理，号召，组织和培训能力   ·         Good writing skills ·         良好的写作技能   Qualifications – 学历 ·         Bachelor’s degree or Diploma in Human Resources or Training.  ·         具有人力资源或培训的毕业证书   Experience – 经验 ·         3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. ·         3年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景

This position is concerned with over-all operation of Housekeeping  and coordinating with all related department mainly Food & Beverage, Front Office and Engineering. 本岗位负责客房部的所有部门的运营，并且协调餐饮部、前厅部及工程部等其它部门。 1.To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest. 指导监督客房部每天的运营，保证客房和公共区域都达到清洁标准以及所有员工的对客服务水准。 2.To administrate the hiring and handle the resignation, rewards, reprimand of all the team member in Housekeeping and Laundry Departments in consulting with Personnel Office. 与人事部门配合，执行对本部门员工的雇佣解聘、薪金奖励及罚金制度。 3.To establish training program, methods and procedures for development of employees. 为员工制订设计培训计划、方法及步骤。 4.To make regular tour of inspection in vacant and occupied guestrooms to assure the cleaning standard is kept. 经常检查空房和在住房，确保房间达到高清洁标准。 5.To tour the guestrooms floors, back stairways, rooftop, offices and public areas to ensure the cleaning are well maintained. 巡视酒店各个楼层、安全通道、楼梯、顶层、办公室、所有公共区域，同样确保其清洁度。 6.To maintain effective communication with Engineering for repairing and maintaining of guest - rooms and ensure rooms are in good condition at all times. 和工程部保持有效沟通与合作，维护保养客房，使房间一直处于一种良好的状态。 7.To consult with Front Office regarding room blocking for special repairing or spring cleaning and return for sale at short length of time. 与前厅部协调配合，关于关闭维修房和需全面清理的房间，并保证在最短时间让其恢复以供出售。 8.To hold daily briefing with floor supervisors, to give information about daily expected VIP arrivals, guest complaints and special assignment etc. 每天参加和楼层主管的会议，告知当天预抵的VIP的相关信息，以及客人的意见投诉和其它一些当天任务安排等。 9.To conduct a monthly Housekeeping communication meeting to discuss the team member feedback, to rectify the errors for improvement, to communicate all the special instructions and happenings within the hotel, other than morning briefing. 进行月度客房部沟通会议，听取员工意见以更改完善管理办法。 10.Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。 岗位要求 1、大专毕业学历或同等以上。 2、有5年以上同星级客房管理工作经验。 3、熟悉客房部专业知识，熟练使用电脑，具备使用客房专业英语的沟通和工作能力。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

岗位要求：  1、中高端酒店总经理岗位工作满五年以上，其中在一处担任总经理岗位满三年。  2、熟练掌握 OTA ，数字敏感，逻辑条理清晰。  3、良好的职业操守，较强的沟通协调及抗压能力。  4、有进取心，有自我驱动力和学习能力。  5、年龄不限，大专以上学历。  6、全国委派。

5年以上相关工作经验 Atleast 5 year similar working experience 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 Respectsguest needs; takes great interest in satisfying them by taking their interestsand complaints seriously; consistently delivers professional services with highquality work standards 工作自觉主动、负责任 Actson own initiative and takes responsibility for own work 性格开朗，能从容应对压力 Havea bright and cheerful disposition，can contend with pressure 具有良好的团队合作精神，全力支持并协助他人工作 Hasteam spirit, willing to provide assistance and helpful 出色的沟通及表达能力 Hasgood communication & interpersonal skills 英语熟练 Proficiencyin English

岗位职责 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划； 2、确保部门成本及各项费用，得以良好的控制； 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查；  4、制定部门的年度预算，并确保部门的经营费用控制在预算之内； 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率； 6、组织编制部门工作程序及工作考评。 任职要求： 1、大专毕业学历或同等以上； 2、有3年以上四、五星级酒店客房主管工作经验； 3、熟悉客房部专业知识，熟练使用电脑； 4、掌握熟悉客房管理、服务流程和质量标准； 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力； 6、熟悉客房部卫生标准及要求。

  Basic Function基本职责 Manage and drive the implementation of the hotel’s public relations and media plan to build brand and public awareness of the hotel and its facilities. 实施酒店的公关活动, 做好媒体宣传计划，为饭店的品牌树立良好的公关形象。   Job Specification工作要求 1.Creative writing skills. 创造性的写作技巧。 2.Extensive knowledge of Ad./Media Planning and printing/production process. 丰富的广告媒体计划和印刷生产知识。 3.PC knowledge: Word, Excel, Web and basic knowledge of Desktop Publishing System. 电脑知识：Word, Excel; Web 和基本台式印刷系统知识。 4.Organized, detail-oriented and with good administrative skill. 拥有组织能力，明确导向性的行政管理技巧。  5.Good contacts with local press. 和当地新闻媒体的良好沟通。 6.Extensive experience in hotel work. 深厚的酒店工作经验。 7.Fluent in both written and oral English and Chinese. 中英文口语和书写流利。 8.With strong multi-media network. 拥有强大的大众传媒网络。 9.Knowledge and skill in crisis management. 具备处理危机的知识和能力。  

岗位职责 1.与专业广告发布公司联系，制定并执行酒店的广告预算和对外广告发布。 2. 协调并执行与酒店所有营运部门的酒店活动和促销的沟通计划（如销售，餐饮等）。 3. 与媒体建立良好的关系（出版物、广播等），执行酒店的市场宣传活动。 4.管理一个全面有目标性的资料库，并直接邮寄酒店促销活动广告。 5. 全面监督酒店所有印刷产品以确保和希尔顿逸林指导方针的一致性。 6. 与希尔顿酒店网络合作确保希尔顿酒店主页保持信息及时更新。 7. 根据业务发展部的预算监控开支。 8. 通过与酒店其他部门，或者外界组织，政府部门联络以协调并执行酒店不同项目。 9. 及时发布酒店活动新闻稿至各类报纸杂志。 10.协助国内外媒体的摄影，摄像和采访。 11. 及时地更新图库和宣传资料袋以维持固定资本清单。 12.负责酒店准备，策划和执行酒店公关活动的计划。 13. 根据酒店标准设计印刷品并确保印刷品的质量。 14.与当地媒体保持正常交流和宴请。 15.完成任何其他合理的职责和被指派的职责。 岗位要求 1. 创造性的写作技巧。 2. 丰富的广告媒体计划和印刷生产知识。 3. 电脑知识：Word, Excel; Web 和基本台式印刷系统知识。 4. 拥有组织能力，明确导向性的行政管理技巧。 5. 和当地新闻媒体的良好沟通。