计划、控制、协调及参与酒店培训活动
建立所有有关培训的政策程序与工作标准
建立完善酒店培训体系
分析培训需求
开发培训课程
建立培训政策程序与工作标准
与外界培训资源建立联络
监督部门培训活动以确保每位员工都能接受到适当的培训并得到发展
制定酒店年度培训计划
按照酒店要求设计、制作内部店刊
Plans, controls, co-ordinates and participates hotel training activities.
Establishes all Training Policy, Service Goals & Service Steps (PGS) concerned.
Establishes and perfects hotel training system.
Identifies training needs.
Develops training programs
Establishes Policy, Service Goals & Service Steps (PGS) of Training
Liaises with external resources personnel.
Monitors departmental trainings to ensure every associate receives adequate trainings and be developed.
Develops hotel annual training plans.
Designs and composes internal newsletter according to hotel’s requirement.