·
Under the general direction of the Training Manager
and within the limits of established InterContinental Hotels Group brand and
local policies and procedures, assists the Training Manager in creating an
effective and efficient operation of the Training Department.
根据洲际酒店集团的标准和当地的政策和程序,在培训经理的领导下工作。协助培训经理营造一个高效运作的培训部门。
·
Assists the Training Manager in the implementation
of all training programs.
协助培训经理实施所有的培训计划
·
Familiarizes yourself with the IHG HR and Training
Standards. Implements property policies, procedures relating to training.
熟悉洲际集团人力资源和培训方面的标准,执行与本酒店培训相关的政策和程序
·
Conducts Training Needs Analysis for departments to
Identify and determine training needs.
分析并确定部门的培训需求
·
Tabulates the data showing departmental training
needs for the Training Manager.
列表向培训经理演示部门的培训需求
·
Analyzes guest questionnaires, feedback to identify
and determine training needs.
对客人问卷和反馈进行分析,以确认培训需求
·
Assists the Training Manager in developing hotel’s
annual training planner and ensure it is in line with the operational strategy.
协助培训经理制定酒店的年度培训计划并确保培训计划符合酒店的营运策略
·
Assists the Training Manager to prepare the
Training Budget.
协助培训经理准备培训预算
·
Sets objectives for all departments training
program conducted for the year.
为所有的部门培训项目设立目标
·
Sets the Evaluation System for department training
program.
为部门培训课程设立评估体系
·
Monitors the progress of the Training Plan for each
department to ensure that the training objectives are being achieved.
监控各部门培训计划的进展,确保达成培训目标
·
Designs, produces and implements training programs
which meet specific departmental needs in conjunction with Department Heads, ensuring
that training session plans are structured and that training is effective.
协助部门经理设计,实施为满足部门培训需求的培训课程,确保培训的有效性
·
Attends departmental training session and critique
performance.
出席部门的培训,并评估培训表现
·
Ensures that Department Heads abide by their
responsibilities of employee training against departmental SOPs.
确保部门经理根据部门的操作标准,对员工进行培训