Primary Responsibilities 主要职责
· Responsible for guest satisfaction and serving food and beverages.
· Monitors and supervises flow of service at the assigned task.
· Briefs personnel on preparations, service and content of menu items.
· Performs duties common to all waiters and other duties as may be assigned.
· Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
· 负责客人满意度和餐饮服务。
· 监管和监督分配的任务的服务流程。
· 指导人员做好准备、服务和理解菜单的内容。
· 为所有服务员展示职责工作,如有安排,展示执行其他工作。
· 向上级报告的销售记录,客人投拆、解决办法及所涉及的人员或设备。
Knowledge and Experience 知识和经验
· Good oral and written communication skills.
· Experienced in all aspects of restaurants service.
· Hotel Restaurant Management graduate.
· Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment.
· 良好的口头及书面沟通能力。
· 丰富的餐饮服务经验。
· 酒店管理专业毕业。
· 至少1-2年酒店工作经验,至少一年国际品牌酒店工作经验。
提供:大堂吧、锦厨西餐厅、乐轩华中餐厅、花园烧烤餐吧的服务岗位。
Job Responsibilities岗位职责
The Supervisor’s main function is to
promote and ensure guest satisfaction, achieved through his/her ability to
develop and maintain a strong team environment, placing emphasis on associate
satisfaction and the delivery of prompt, courteous service. The supervisor is
accountable for sales and profit in his/her area. 主管的主要职能是促进和确保客户满意,通过其个人能力发展和保持一个强大的团队环境,着重于相关方满意和快速周到的服务。主管对其所负责的区域的销售和利润负责。
Assume responsibility for the
daily operations of Wuxing or any other assigned outlet to ensure a smooth
running, profitable operation within the framework of the hotel.对五行或其他指定的店面的日常运营负责,确保在饭店的框架体系内顺利的有盈利的运营。
Assist in working toward
positive financial results. 帮助朝着财务良性方向发展。
Assist in ensuring that
scheduling is done accurately and in a timely manner.协助确保计划被准确及时的完成。
Assist in maintaining a
highly motivated and well-trained staff.。协助保持一支护自觉性和受过良好训练的员工队伍。
Job Requirement岗位要求
1.At least 4 years F&B experience.至少4年饮餐工作经验。
2.Demonstrated strong hospitality and communication
skills.显示出较强的沟通和待人接物技巧。
3.Demonstrated good communication in English and
Mandarin.显示了优良的普通话和英语交流能力。
4.Minimum vocational school.至少职业技术学校。