Performall spa treatment services in a safe and professional manner to guests. Trainand supervise all therapists in the latest treatments and products as advisedby Spa product suppliers to ensure consistency and quality of treatments, andGuest service protocol. Provide uncompromising attention to Guest/Memberservice.维护给客人提供安全专业的水疗护理。培训并管理所有的理疗师的护理流程及产品知识,保证给客人提供统一高质量的水疗护理。Maintaina neat and orderly work area consistent with the high standards of thefacility. This includes the set up of the treatment environment, cleaning ofthe treatment room after completion of the treatment and refilling, setting upthe treatment room for the next therapist and guest.维持一个整洁的工作环境并持续保持这个高标准。这个包括护理房的布置,以及护理结束后清洁房间,并为下一个客人准备房间。 Assist in any and all ways in the spa when notscheduled to perform spa treatments. This assistance is to include acting as Spareceptionist, retail specialist, treatment trainer, and any duties as assignedby the Spa Manager. 在没有护理的情况下,协助并帮助spa的日常运营。这个协助包括充当水疗接待,零售销售,护理培训师以及任何水疗经理给以的工作。Bewilling and enthusiastic in learning and conducting all spa treatments to allclients, regardless of facial, body, aesthetic, nail treatments or male orfemale guests. This position is constantly evolving and the Spa Supervisorshould be fully conversant in every spa treatment conducted at Spa, and allproducts used. 积极学习护理疗程并为客人提供面部,身体,美甲等护理。这个职位要求理疗师主管需要全面了解所有护理的产品及流程。Answerall questions related to services performed and products used. 回答所有与服务和产品相关的问题。 Be ontime for appointments and thoroughly review appointments after completing eachservice. 每次服务完成之后,察看预约纪录,确保根据预约时间准时为客人提供服务。 Reportdysfunctional equipment to Spa Manager. 向水疗经理报告故障设备。 Workwith the Spa management in the formulation of plans for projects and in otherareas. 同水疗经理一起共同制定项目及其它领域计划。 Wellversed in all aspects of the Spa's operations, i.e. business telephone, Guestrelations, retail sales. 精通水疗运营:即业务电话使用、宾客关系、零售及水疗服务。 Assistin the operations of all spa departments as required: 如有需要,辅助所有水疗部门的运营工作,包括: . Spa.Fitness Centre.Locker rooms. Frontdesk/reception .Swimming pool. Salesand marketing Maintainthorough knowledge of competitors, including location, services offered,pricing. 掌握竞争对手的详细信息,包括位置、产品服务及价格。 Prepareand update service operations manuals. 准备、更新服务运营手册。 ConductColleague in-services on any accepted techniques or programs and demonstratethe proper use of equipment and products. 展示员工正在使用的公认技巧或计划,展示正确使用设备及产品的方法。 Tourpotential Guests/Members as needed. 必要时带领潜在宾客/会员参观水疗。Attendweekly/monthly facility operations departmental communications meeting. 参加周、月度水疗部门运营交流会议。 Responsibilityfor revenue maximization and cost control within the Wellness Centre, byensuring effective scheduling of therapists, receptionists, treatmentreservations, retail sales opportunities, repeat bookings, fitness classes, andworking in conjunction with the Spa Management to achieve all financial targetsset for Wellness Center. 通过分析每日预订、未来预订并与相应的水疗经理、主管及协调员共同制定计划,实现养生中心的收入最大化。