Job Description 岗位描述：1. Executive， in charge of reaching the targeted goals as defined in the Marketing Plan. Responsible for orienting and following up to materialize the budgeted revenues of respective segments through existing clientele and key prospects, focusing on revenue maximization, staff productivity, resource management and the Hotel’s image building. 负责执行并实现市场计划中设定的目标。负责跟进现有的客户和潜在的重要客户，员工的工作效率， 资源管理，和酒店外形的管理，以取得收入的最大化。2. Prepare the annual marketing plan and manual for the department and participates in setting up the marketing policies, procedures and objectives.编制年度营销计划和手册，并设立政策，程序和目标。3. Determines the marketing and sales strategies in all related areas required to meet the annual budgets of the hotel.通过配合酒店的年度预算来决定市场销售的策略。4. Set up pricing strategies in all areas, with regular reviews in keeping with the hotel needs and market trends.在满足酒店的需要与符合市场的趋势的情况下设定定期的价格策略报告。5. Follows the departmental results in all areas (accounts’ productivity, up-selling revenues, promotional tracking, etc.) and ensure corrective actions are implemented as necessary.跟踪所有部门的报告，包括会计的收入，向上销售收入， 促销宣传等，以确保完成必要的改进措施。6. Work closely with revenue and reservations managers to maximizes the utilization of all automated sales and reservations systems involved with both group and individual business.与收入经理和预订部经理紧密合作，以确保团队与个人的自动销售与预定系统的利用最大化。Position Requirement 岗位要求：1. Good command of English and Mandarin. 良好的中英文能力。2. A minimum of 8 years sales and marketing experience in the hotel industry.至少8年以上的工作经验。 3. A high level of personal maturity is vital for this position个人成熟度 4. Confident speaking skills良好的沟通技巧和能力5. Result-oriented结果导向型。
岗位职责/职位描述工作职责：- 能够带领宴会团队推动生意，达到收入的目标- 与销售团队紧密合作，不断提升对客服务质量，确保并监控所有宴会、会议的顺利进行；- 与各部门合作，确保客人有在酒店举行宴会的美好体验。任职要求：- 英文良好- 沟通能力强- 对工作有激情- 领导力强
The Commercial Director, O&M APAC is responsible fordeveloping a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of Hilton, owned and managed portfolio in APAC. This role will drive the planning and execution of the commercial strategy and activity throug supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through workingeffectively with area support teams. F&B commercial activities willbe shared responsibilities with the F&B Manager, Director ofOperations, GM and the Commercial Director.The Commercial Director is a role model for the commercial community within the owned and managed portfolio in APAC, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel Genera Manager. They support hotels in deriving the most value from Hilton Worldwide Sales teams. The Commercial Director role is key to seize new opportunities through strong custome relations and works as an Ambassador for the company with our Owners an Key Stakeholders.The role ensures tha commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, whilst working effectively as part of a 4D structure on property.What will I be doing?Directly accountable for driving the Top line Budget and Forecast byimplementing a commercial strategy and business plan through toexecution using the Hilton Worldwide Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams. To include but not limited all Rooms, GC&E, F&B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing/Ecommerce opportunitiesWork with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.Ensure Business Review Guidelines (current to + 5 years) all Pricing& Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.Support various On Property, RDOS’s, and Area Marketing teams in coordinating hotel level marketing, sales and public relationsactivities. Liaise with regional support and brand teams to providemaximum benefit to hotel performance.Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts develop strategies for different demand periods, and review and approve retail and group pricing strategies.Develop and maintain strong relationships with all stakeholders,owners, hotel teams, HWS matrix support teams to ensure commercial benefits of the hotel.Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.Consistently conforms to Hilton brand standards and corporateidentity and utilizes all communication tools (under the guidance ofregional marketing and BPS).Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.Participate in the leadership activity of the Hotel and Region.What are we looking for?A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:-Minimum of 3+ year’s hospitality/travel industry experience in a revenue generating or commercial services role.-Minimum 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups-3+ experience working in a collaborative/matrixed environment-3+ years working with departmental financial data to make strategic/tactical decisions-3+ years of experience evaluating and identifying business opportunities for a business-At least 3 years of experience managing a sales or commercial team-Fluent in EnglishIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:-3+ years working in a multi-complex hotel/travel industry environment.-Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance.-Local language, strong attribute to have.What will it be like to work for Hilton?Hilton is the leading lobal hospitality company, spanning the lodging sector from luxuriou full-service hotels and resorts to extended-stay suites and mid-price hotels. For nearly a century, Hilton has offered business and leisur travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptiona guest experiences across its global brands.Our vision “to fill the earth with the light and warmth of hospitality”unites us as a team to create remarkable hospitality experiences aroun the world every day. And, our amazing Team Members are at the heart of it all!
岗位职责：1. 协助总经理制定营销战略规划，为重大营销决策提供建议和信息支持。2. 根据酒店发展战略组织制定营销战略规划。3. 负责组织搜集国内外相关行业政策、竞争对手信息、客户信息等，分析市场发展趋势。4. 定期、准确向酒店总经理和相关部门提供有关销售情况、费用控制情况、销售收入等信息。5. 制定年度销售目标和计划，提供酒店销售决策，部署并监督销售计划的执行进展。6. 组织酒店高层管理人员和其他相关部门确定项目销售定价方案，组织项目销售定价和销售策划 任职资格：1. 大学本科以上学历。2. 五年以上国际品牌饭店管理经验及市场营销经验。3. 具备高度的责任心和敬业精神，知识广博，拥有强烈的进取心和一定程度的创造性。具有良好的领导力及团队合作精神。4. 较强的判断力、分析能力、公关能力、应变能力、谈判能力和英语读写听说能力。5. 具有市场开发和实际销售工作经验，能够受到客户的信任和理解。
岗位职责/职位描述 岗位职责参与制定部门年度预算、酒店营销计划、经营计划以及财务计划。 创建并执行销售计划，推动客房入住率明显上升，增加平均房价，提升业务量，提升餐饮和宴会销售。 准备每月报表和销售预测，分析当前和潜在的营销趋势，规划各种活动增加营收与市场份额，并监督员工工作绩效，确保业绩超出原先制定的营收计划。岗位要求1.大专以上学历，有相同岗位工作经验2年以上。熟悉酒店领域的销售工作。2.在当地有一定的客户群。3.有较强的团队合作意识，及强的团队领导能力。 4.熟悉公关营销部的业务，能协调各岗位的工作。 5.形象气质佳。
***This is a master requisition for DOSM.Candidate will be assigned by actual vacancy throughout Greater China properties.If you are interested in DOSM position with Marriott International, please send CV to firstname.lastname@example.org.JOB SUMMARYFunctions as theleader of the property’s sales department for properties with bookings over 300peak rooms and significant local catering revenue.Manages the property's reactive and proactivesales efforts.Provides day to dayleadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.Implements the brand’s service strategy andapplicable brand initiatives in all aspects of the sales process and focuses onbuilding long-term, value-based customer relationships that enable achievementof the hotel’s’ sales objectives. Evaluates the property’s participation in thevarious sales channels (e.g., Area Sales, Group Sales within the Sales Office,electronic lead channels, etc.) and develops strong working relationships toproactively position and market the property.Manages the marketing budget to enable development of property specificcampaigns, promotions and collateral to drive revenue and meet propertyobjectives. Interfaces with regional marketing communications for regional andnational promotions pull through.Developsand implements property–wide strategies that deliver products and services tomeet or exceed the needs and expectations of the brand’s target customerprofile and property associates and provides a return on investment to theowner and Marriott International.CANDIDATE PROFILEEducation and ExperienceRequired:· 2-yeardegree from an accredited university in Business Administration, Marketing,Hotel and Restaurant Management, or related major; 4 years experience in thesales and marketing or related professional area.OR· 4-yearbachelor's degree in Business Administration, Marketing, Hotel and RestaurantManagement, or related major; 2 years experience in the sales and marketing orrelated professional area.Preferred:· 4year college degree.· Demonstratedskills in supervising a team.· Lodgingsales experience.· Hotelindustry work experience, demonstrating progressive career growth and a patternof exceptional performance.CORE WORKACTIVITIESManagingSales Activities· Manages the development of a strategic account plan forthe demand generators in the market.· Manages the property's reactive and proactive salesefforts.· Determines and develops marketing communication activities,in conjunction with Regional Marketing Communications.· Provides customer intelligence in evaluating the marketand economic trends that may lead to changes in sales strategy to meet orexceed customer expectations.· Reviews the Strategic Alignment Review (STAR) report,competitive shopping reports and uses other resources to maintain an awarenessof the hotel’s market position.· Researches competitor’s sales team strategies toidentify ways to grow occupancy and RevPAR and increase market share.· Attends sales strategy meetings to provide input onweekly and overall sales strategy.· Suggests innovative marketing ideas and developsdeployment strategies to continue to grow market share.· Evaluates and supports participation and accountdeployment with Area Sales and Group Sales within the Sales Office.· Serves as the sales contact for the General Manager,property leadership team, Group Sales and Area Sales leaders.· Serves as the sales contact for customers; serves asthe customer advocate.· Serves as hotel authority on sales processes and salescontracts.· Serves as the property sales liaison with Area Sales, GroupSales, Revenue Management, Event Management, Regional Marketing Communicationsand other hotel departments as appropriate.· Participates in sales calls with members of the Salesand Marketing team to acquire new business and/or close on business.· Identifies public relations opportunities andcoordinates activities to augment the overall marketing communication strategy.· Supports the General Manager by coordinating crisiscommunications.· Executes and supports Marriott’s Customer ServiceStandards and hotel’s Brand Standards.· Executes and supports the operational aspects ofbusiness booked (e.g., generating proposal, writing contract, customer correspondence).· Participates in and practices daily service basics ofthe brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve DailyBasics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard,SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle,or TownePlace Suites Morning Meeting).· Implements a seamless turnover from sales to operationsand back to sales while consistently delivering high level of service.· Monitors the effective resolution of guest issues thatarise as a result of the sales process by creating mechanisms to channel issuesto property leadership and/or other appropriate stakeholders. · Maintains successful performance by increasingrevenues, controlling expenses and providing a return on investment for theowner and Marriott International.· Implements thebrand’s service strategy and applicable brand initiatives in all aspects of thesales process and focuses on building long-term, value-based customerrelationships that enable achievement of the hotel’s’ sales objectives.· Interfaces withregional marketing communications for regional and national promotions pullthrough.· Performs otherduties, as assigned, to meet business needs.BuildingSuccessful Relationships· Develops strong partnerships with local organizationsto further increase brand/product awareness.· Develops and manages internal key stakeholderrelationships.· Develops strong community and public relations by maintainingproperty participation in local, regional and national tradeshows and clientevents.· Executes exemplary customer service to drive customersatisfaction and loyalty by assisting the customer and monitoring theirsatisfaction before and during their program/event.· Serves the customer by understanding their needs andrecommending the appropriate features and services that best meet their needsand exceed their expectations, while building a relationship and loyalty toMarriott.· Gains understanding of the hotel’s primary targetcustomer and service expectations; serves the customer by understanding theirbusiness, business issues and concerns, to offer better business solution bothprior to, and during the program/event.Leadership· Functions as the leader of the property’s salesdepartment for properties with bookings over 300 peak rooms and significantlocal catering revenue.· Develops sales goals and strategies and verifies alignmentwith the brand business strategy.· Executes the sales strategy in order to meet individualbooking goals for both self and staff.· Coaches leaders of revenue generating departments indeveloping effective revenue strategies and setting aggressive goals that willdrive the property's financial performance.· Verifies Sales team understands and is leveraging MarriottInternational (MI) demand engines to full potential.· Works with Human Resources, Engineering and LossPrevention to monitor compliance with local, state and federal regulationsand/or union requirements.· Partners with Human Resources to attract, develop andretain the right people in order to support the strategic priorities of themarket.· Creates effective structures, processes, jobs andperformance management systems are in place.· Sets goals and expectations for direct reports usingthe Leadership Performance Process (LPP), aligns performance and rewards,addresses performance issues and holds staff accountable for successfulresults.· Forecasts talent needs and manages talent acquisitionstrategy with Human Resources (HR) to minimize lost time due to turnover.· Maintains an active list of the competition’s bestsales people and executes a recruitment and acquisition plan with HR.· Supports tools and training resources to educate salesassociates on winning catering solutions.· Champions leadership development and workforce planningpriorities by assessing, selecting, retaining and developing diverse,high-caliber talent that can lead the organization today and strengthen theleadership bench for the future; continues to upgrade the sales & marketingtalent; works with HR to anticipate future talent needs based on businessgrowth plans.· Identifies, trains and mentors group sales associates;utilizes all available on the job training tools for associates.· Transfers functional knowledge and develops group salesskills of other discipline managers.· Provides day today leadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.· Evaluates theproperty’s participation in the various sales channels (e.g., Area Sales, GroupSales within the Sales Office, electronic lead channels, etc.) and developsstrong working relationships to proactively position and market theproperty.· Manages themarketing budget to enable development of property specific campaigns, promotionsand collateral to drive revenue and meet property objectives.MANAGEMENT COMPETENCIESLeadership· Adaptability– Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.· Communication- Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.· Problem Solving and Decision Making- Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.· Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing Execution· Building and Contributing to Teams- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.· Driving for Results- Focuses and guides others in accomplishing work objectives.· Planning and Organizing- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.Building Relationships· Coworker Relationships- Develops and uses collaborative relationships to facilitate the accomplishment of work goals.· Customer Relationships- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.· Global Mindset -Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational Capability· Organizational Capability-Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.· Talent Management- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional Expertise· Applied Learning- Seeks and makes the most of learning opportunities to improve performance of self and/or others.· Business Acumen- Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.· Technical Acumen- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.o Devising Sales Strategies and Solutions- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that apprpriately consider available facts, constraints, competitive circumstances, and probable consequences.o Sales Disposition- Energetic, proactive, takes calculated risks, and perseveres to attain goals.o Sales Opportunity Analysis- Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies.o Revenue Management- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).o Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures.· <span style="font-famil