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薪资: 3.5千-4.5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:提供吃

岗位职责1.协助酒店执行专业领域内的工作要求和计划。审核服务活动的策划方案,组织员工工作;2.走访客户,代表公司与有关社会团体、机构联络。根据市场变化,并不断改进服务工作;3.签订住房优惠协议、旅行社房价协议及各种合作协议、报刊合同、广告宣传服务协议。统筹酒店内外的公关宣传工作,审阅酒店对外发布的宣传稿件。对外通过接待、出访、新闻媒介等,对内做好各部门的宣传推销活动,管理美工制作,达到酒店经营宣传目标;4.深入了解客户对酒店服务质量的意见,处理客户投诉及突发事件。岗位要求1.大专及以上学历,3年以上同岗位工作经验,具备一定公关销售能力,善于言谈,较好的亲和力;2.能够较好处理宾客投诉,创建良好的宾客关系。有较强的逻辑思维分析能力及良好的团队合作精神。具有处理危机、突发事件的处理能力。

薪资: 面议 经验:3年以上 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:面议

 This position is responsible with the daily office & administrative/ secretarial work of the Marcom office.此职位负责市场传讯部的日常办公室,行政和秘书工作。 1.To type correspondences.输入信件。2.To handle incoming calls and be able to handle general inquiries.接听电话处理普通需求。3.Maintain a filing system and tracing of documents. 建立文件系统和文档的追踪。4.Coordination of Direct Mail activities i.e., labels printing, envelope stuffing, posting, distribution.协调处理邮件如为印刷品贴标,装入信封,邮寄,分发。5.Should have basic knowledge of hotel's services and facilities.了解酒店服务和设施的基本知识。6.Follow up with artist for job orders. 跟进美工的工作。7.Daily news clippings on hotel's happenings and happenings in the city and other hotels.收集每日本酒店,其他酒店和本市新闻。8.Answer general press inquiries on hotel events and information.回答媒体关于酒店的事件和信息。9.Assist in translations in news articles, letters and press releases into Chinese or vice versa. 协助中英互译文章,邮件和新闻稿。10.Any other duties assigned by the Marcom Manager or DBD.完成市场传讯经理和业务拓展总监分配的任务。11.Keeps all Business and Development Department giveaways in her custody.负责保管所有业务拓展部门礼品及发放。12.Assists in maintaining comprehensive master slide library for all advertising, collateral and public relations activities协助保存整理所有与酒店广告,宣传印刷品,公关活动,图片库等资料13.Assists and supports the co-ordination of photography for advertising, collateral and public relations purposes between the hotel and advertising agency .协助与广告代理商、供应商的沟通并支持用于广告宣传、印刷品及公共关系活中的拍摄等各项活动14.Assists in maintaining comprehensive list of media contacts. Manages assigned accounts as per the media account management system协助对媒体联系名单进行维护,并按照指派对媒体客户进行管理。15.Assists in the writing and distribution of all press releases.协助撰写及发布新闻稿。16.Assists with execution of hotel sponsored events and PR/ community/government relations activities.协助酒店内各类公关或慈善类活动的执行。17.Ensures press clippings are routinely circulated to key management.确保媒体剪报定时呈交到相关管理者手中。18.Handle all professional, in-house, media and advertising agency photography and filming.负责协调内部,媒体以及广告公司的拍摄。19.Comply with Company Health & Safety, and Fire Regulations and  procedures.遵循酒店在健康安全、消防等方面的政策原则。20.The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要 ,该部门有权更改或补充该职位描述。21.Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

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