Business Development Executive业务拓展主任
- 张家口崇礼富龙假日度假酒店 Holiday Inn Resort Zhangjiakou Chongli
- 2019-02-20 21:23:49
FINANCIAL RETURNS· Validate the potential of assigned accounts and create account plans as per the IHG hotel Business Development standard operating procedures· Grow assigned accounts so to meet fixed goals and maximise profitability· Gather information on current and prospective clients / contacts to generate incremental business· Maintain effective control of sales expensesPEOPLE· Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures· Provide feedback to management on changing market conditions, including competition and market trends· Involve the Business Development Manager where appropriate on sales calls and sales meetings· Communicate to his/her superior any issues encountered and other relevant information· Attend and participate in training sessions, daily briefings and other meetings as required· Where applicable, supervise, guide and train Business Development Coordinators in carrying out their responsibilitiesGUEST EXPERIENCE· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff· Conduct client meetings as well as planning and coordinating site introduction tours and inspections· Handle and manage clients’ queries or issues · Be proactive and responsible for the follow up of new sales leads to enhance guest experience· Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)RESPONSIBLE BUSINESS· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action· Develop awareness and reputation of the hotel and the brand in the local community. Perform other duties as assigned.
1. 大专以上学历 Bachelor or higher degree required2. 有星级酒店工作经历者优先 Priority to who has relevant experience in3. 流利的英文沟通能力 Fluent English communication skills4. 具备热情的工作态度、一定的抗压能力，持有良好的执行力和 团队精神 Passion with work, capacity to handle pressure, teamwork spirit
Principle Responsibilities & Position Purpose:职责目标： This position is responsible in assisting Senior Sales Manager, Sales Manager, and Sales Executive for business operation, coordination (such as: tele-marketing, proposal/contract preparation, filing, etc.).协助高级销售经理、销售经理和销售主任的业务运作及协调（如：电话营销，建议/合同准备，归档等）。 Essential Responsibilities:基本职责： To follow up hotel and departmental rules and SOP.跟进酒店及部门的规章和标准操作流程。To follow up and maintain an effective and efficient filing system.跟进和维护一个有效和高效的归档制度。To coordinate with Front Office, Banquet and Credit on the each booking requirement.与前厅部，宴会和信用协调每个预定的要求。To welcome large groups and ensure smooth check-in and assist in servicing the groups while in house.欢迎大型团队，确保流畅的入住，并在客人入住时提供所需帮助。To ensure billing instructions are correct.确保记帐说明正确。To make sure correct information from clients will be pass to each concerning department in time.确保客户的正信息及时被传递给有关各部门。Trace rooming list and deposit on its due date per contract.跟踪每张合同的房间清单和应该拿到的押金。To complete monthly account production report.完成每月的帐户生产报告To follow-up correspondence and respond within 24 hours.跟进信函和并在24小时内回复 Specific Job Knowledge, Skill and Ability:工作技能技巧要求: Good command of spoken and written English and Mandarin.良好的英语口语和书面英语，普通话。Sales experience or hotel experience is an advantage.有销售经验或酒店经验者优先。Presentable and outgoing personality.外向的性格。Able to work independently, patient and polite.独立工作能力，耐心，有礼貌。Team work.团队协作精神。Possess enthusiasm drive and initiative.具备热情，主动性。
1. Knowledge in Corporate, Travel Industry, CI & M and Catering sales.了解商务旅游、旅游业国际市场，会议旅游及餐饮销售2. Ability and understanding of the market and competition.能够掌握和理解市场和竞争 3. University Graduate.大学4. Min 2-3 years experience in Hotel sales and marketing. 在国际五星酒店担任类似的工作岗位，具有2~3年的经验。5. Excellent written and spoken Mandarin & English are a must必须具备优秀的中、英文书写和口头表达能力6. Good computer skills 灵活使用电脑的技巧7. Good interpersonal & communication skills.优秀的表达能力及交流技巧8. Ability to work independently and as a team.独立工作及团队工作能力
Duties and ResponsibilitiesFINANCIAL RETURNS·Identify and evaluate ‘new’ high potential accounts for Business Development team members to manage and develop·Allocate and handover accounts identified accounts to appropriate Business Development team members·Monitor market trends and track competitor activity to support the Sales team members in their sales activities·Support Business Development team members in the development of sales tactics and strategies·Evaluate accounts according to methodology approved by IHG and submit to Director of Sales for reviewOUR PEOPLE·Share with Business Development team members up-to-date information of the market and competitor activity and how it can be used for selling activities·Communicate to his/her superior any issues encountered and other relevant information·Attend and participate in training sessions, daily briefings and other meetings as required·Where applicable, supervise, manage and train Sales Research Coordinators in carrying out their responsibilitiesGUEST EXPERIENCE·Not ApplicableRESPONSIBLE BUSINESS·Develop awareness and reputation of the hotel and the brand in the local community.·Ensure clear communication through sales system of these accounts and their potential·Produce periodic reports and forecasts for the team·Ensure sufficient accounts in the pipeline ·Perform other duties as assigned.
We are seeking an YUNYING Specialist to help increasing Booking.com’s customer engagement and time spending throughout the customer life journey. This position will be based in our Shanghai office.The role is responsible for planning and executing Booking.com’s YunYing strategies from channel, content and user perspectives. To ensure success, this role requires an individual with a solid working experience in ecommerce, travel industry knowledge is an advantage. The ideal candidate will be a self-motivated and engaged team player with the ability to influence other relevant teams and functions.You will:• By working with other teams, design and execute YunYing activities to support Booking.com’s Chinese Booker business growth• Closely monitor the successful delivery of the YunYing activities and continually help optimizing results with data-driven mindset • Continually, keep all stakeholders across the business up to date• Engage as an influencer with stakeholders outside China BU whenever necessary• Proactively support the business and all internal priorities for the region, reporting to the Senior Manager of YunYing.You have:• 5 years relevant work experience within ecommerce YunYing (运营) or travel industry• Ability to envision, articulate, and execute a compelling future for the business• Ability to influence across teams, geographies, cultures, functions, external organizations and partners• Knowledge of relevant industry trends shaping the online travel market• Ability to garner support from Booking.com’s HQ in Amsterdam on local feedback• Good presentation skills, you will present with comfort and ease• Great communication skills• Strong analytical and problem solving abilitiesOur reward philosophy is designed to give you the best ‘deal’ possible:• Opportunity to grow professionally and to be part of the future of the global travel industry• Work with Booking.com’shigh-scale, complex, world-renowned product• See the real time impact of your work• Smart, driven colleagues and a fast-paced, performance driven culture• Great headquarters in Amsterdam, one of the Europe’s most cosmopolitan cities• Scope for rapid career development, continuous training and active community participation• Competitive compensation and benefits package and great added perks