岗位职责：协助保健医生，为公司主要领导提供专业的健康管理、保健服务。  岗位要求： 1、具备医疗基础知识，学业背景为理疗保健、护理、中医药、推拿按摩等专业者优先考虑； 2、男女不限，年龄18—24岁，身体健康，为亲和力强，做事细心周到、能吃苦耐劳，工作责任心强； 3、具有良好的沟通能力和服务意识，能积极配合工作及服从安排. 固定底薪+浮动奖金，提供工作餐，缴纳五险一金，工作稳定。 工作地点：上海

岗位职责： 1.根据需求，结合市场信息，行业动态及潮流风向等，定期活动策划和执行。 2.负责协调调整各方资源，确认和执行活动方案，对活动全流程进行组织管理。 3.通过各类运营手段，完成互动，拉新，促活，维护等动作，保证活动效果，获取业务线索。 4.拓展，维护渠道合作关系，为活动资源合作提支持。

岗位描述： 1. 遵循凯悦标准，确保酒店的高知名度和提高酒店宠物友好和亲子度假的公众认知度，以满足酒店的业务需要，同时与市场销售总监密切合作，实现酒店财务利润最大化。 2. 负责各部门活动的日常运作，娱乐活动包括宠物友好客房的宣传，宠物体验赛，小动物喂养等，根据节日所推出的主题活动进行协调对接工作。 3.与酒店管理层紧密合作，了解客户需求，设计并实施各种主题的活动和产品。通过不断创新和丰富酒店的活动产品，提高客户满意度和忠诚度。 4. 制定和执行酒店娱乐活动日程表，包括但不限于以宠物主题的聚会、比赛、社交互动等。 5. 对携带宠物入住的客人，在办理入住时帮助宠物主人检查其宠物是否符合酒店规定的宠物政策，并向客人提供有关宠物安全饲养的建议，建立宠物档案了解主人喜好，并对收集的信息进行整合分析以利于优化未来活动制定。 岗位要求： 1. 大专以上学历，有娱乐岗工作经验3年以上。 2. 熟悉酒店活动项目如健身中心、亲子乐园、宠物饲养等的管理与运作流程。 3. 掌握酒店基础管理知识，懂得成本管理与核算，熟悉娱乐活动设施管理。 4. 良好的沟通及社交技能，能与酒店其他部门紧密合作。 5. 具有酒店相关工作经验或大型游乐园活动协调工作经验者，优先考虑。

岗位职责 1、全面负责娱乐部的管理和日常运转工作。 2、根据酒店周围的市场调研情况，制定合理的活动方案等，实行计划管理相结合的原则，控制成本费用。 3、负责KTV营业绩效，对员工的管理教育、工作评估等。 4、完成总经理交办的其他工作事项。 任职资格： 1、五年娱乐部总监工作经验。 2、具备很强的策划能力。 3、具有敏感的商业和市场意识，分析问题及解决问题能力强，具有优秀的资源整合能力和业务推进能力。 4、具备良好的沟通合作技巧及丰富的团队建设经验。

岗位职责 Be familiar with various kids’ and adults’ indoor/outdoor activities, be able to initiate indoor/outdoor activities according to hotel business type and market trend熟悉儿童乐园室内及户外的各项活动。根据酒店生意情况洞察市场趋势，能够开发各类活动。 Hold strong knowledge and practice on fitness facilities and proficient training skills具备丰富的健身知识，并且培训技能熟练。 To supervise and instruct the safe use of the equipment in the Fitness area熟悉健身房区域的设施设备，能够给予客人安全使用设备进行指导。 Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required形象气质良好，具备服务意识，根据要求完成所有工作职责。 2 years work experience in same position under luxury hotel chain would be preferred 奢华品牌酒店同等职位2年工作经验优先。

1、Responsible for the day to day operation of the Recreation department.        负责娱乐部的日常运作； 2、Ensuring company procedures are followed and relevant documentation is completed.     确保遵守公司程序并完成相关文件； 3、Welcomes, and assists guests with any requests, enquiries and directions.        欢迎并协助客人提出任何要求、询问和指示，负责及时为客人创造娱乐活动； 4、Responsible to create recreational events for the Guest on timely manner.        编制每日销售记录。提交每周和每月的销售、供应和需求报告。 5、Ensure to run monthly department training and meetings are smoothly..        确保每月部门培训和会议顺利进行。 6、Responsible to maintain stock of the department and minimize the expenses.        负责维护本部门的库存，尽量减少开支。 7、Responsible to make sure that all associates in his departments follow the department standards.        负责确保其部门的所有员工遵守部门标准。 8、Responsible for inventory of all the items in the Department. Conducts weekly and monthly stock check.        负责本部门所有物品的盘点。每周和每月进行库存检查。 9、Ensures communication with other departments and sections within the Recreations on schedule of activities conducted.        确保与其他部门和部门内部各模块按照活动时间表进行沟通。 10、Ensures that all requests are dealt with in a timely and professional manner.     确保及时、专业地处理所有请求。

1.Manage the Recreation operations by completing a checklist of important daily tasks, making decisions that are in the best interest of the hotel. 监督康乐部的运转，日常工作的完成，争取利润最大化. 2.Ensure, administer and check all operating equipment in the Fitness center  is working properly, cleaned and kept safely by our associates and to inform the engineering department when repairs needed. 检查健身中心所有设备，器械是否正常工作， 监督员工保持设备的清洁和安全性，如有设备需要维修， 请及时通知工程部 3.Day to day operations of the Recreation, including condition of the facilities, security of swimming pool and fitness center property, maintenance of an accurate schedule of events, ensuring of availability of regular supplies and operations of the Recreation. 确保康乐部的常规的营运状况， 包括设备的使用条件， 泳池及健身中心地区的安全，以及相关事件的准确记录。 4.To check and ensure all daily towels, locker keys, engineering, housekeeping and operations checklist are smooth and any problems must be follow with relevant Department. 检查和确保每天的毛巾供应，衣帽间的钥匙，工程，客房部的相应工作，如有任何问题， 请及和相关部门联系。 5.Ensure the hygiene and cleanliness of the Recreation area is maintained up to the standards. 按照要求和标准，保证健身中心所有地区的卫生和清洁。 6. Collaborate with SPA Managfer to implement Banyan Gruop's guest wellbeing or sustanability rellated activity.  与SPA经理合作，举行悦榕集团的客人健康或可持续发展相关活动。

行政 Administration n  准备所有关于经营所管理需要的日、周、月报表，包括数据的统计分析、设备的使用以及市场的评估。 Prepares all daily, weekly and monthly reports on all management aspects, to include statistical analysis of participation and use of facilities, market appraisal and evaluation. n  根据酒店管理层的要求按时出席各种会议。 Attends meetings and briefings as required by Hotel Management. n  定期回顾水疗与健身中心的各项政策和进程，采取有效的措施，制定并提出改进建议。 Regularly reviews all policies and procedures relating to the Spa & Fitness, take effective actions, and make recommendations for improvement. n  确保员工完全理解凯悦酒店集团关于水疗的各项政策和规定，并按照规章制度执行。 Ensures that the associates have a complete understanding of and adhere to all policies and procedures relating to Hyatt Hotels Corporation. n  协助准备年度健身与水疗部商业计划与月度健身与水疗市场推广计划。 Assists with the preparation of annual Spa & Fitness Business Plan and prepares Spa & Fitness Marketing Workbook on a monthly basis. n  每天更新和回顾水疗中心日营业报表。 Updates and reviews Daily Revenue Report on daily basis.   宾客服务 Customer Service n  同顾客建立并保持融洽的客户关系，有效处理客人的投诉，满足客人的需求和对理疗服务的咨询，及时对客人的意见作出反馈和记录。 Establishes rapport with guests, maintaining good customer relationship and handles all guest complaints, requests and enquiries on Spa services, whilst following up with prompt feedback. n  亲自与各位顾客确认并确保客人享受到了凯悦标准规定的“最佳体验”。 Personally, verifies that all guests are receiving the best possible service in line with the “Spa Experience Programme” and the hotel standards. n  确保整日出现在营运场所内。 Ensures to have high visibility and on the floor of the facility throughout the day. n  确保及时更新当前的促销，政策改动和备忘录。 Ensure has the up to date awareness of all current promotions, policy changes and memorandums. n  确保所有的健身与水疗部员工都通晓酒店餐厅知识，部门构架和竞争对手。 Ensures that all Spa & Fitness associates have thorough knowledge of all hotel outlets, departments and competitors. n  确保适时更新客户资料。 Ensures that guest history is updated at all times. n  完成客户认可计划并维持相关客户数据。 Implements guest recognition programme and maintains a relevant guest database. n  确保水疗中心员工准时进行服务并避免不必要的延误。 Ensures that associates maintain timing in relation to treatments to avoid any unnecessary delays. n  确保为来访水疗中心的其他员工及访客提供适当的，专业的关注。 Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division. n  确保所有员工按照“水疗中心体验计划”标准提供专业有礼的服务。 Ensures all associates provide a courteous and professional following the “Spa Experience Programme”. n   确保在工作中与顾客和员工保持正面形象的交流互动。Maintains positive interaction with guest and colleague and keep a good working relationship with them as always.   财务 Financial n  有效利用一专多能，一岗多能等灵活手段来提高盈利，确保达到财务目标的同时满足顾客的期望度。 Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. n  按时准备日度， 月度和年度的财政预算和市场计划。 Prepares daily, weekly, monthly and annual budget/ forecasts and marketing plans. n  监督所有的成本消耗并严格控制在年度预算之内。 Monitors all costs and recommends/implements measures to control them in accordance with the annual budget. n  确保严格控制成本，并将成本控制在预算之内。 Ensures that the Department's operational budget is in line and that all costs are strictly controlled. n  逐月核查和控制库存数量。 Controls and supervises stocktaking on a monthly basis. 市场 Marketing n  逐月更新水疗中心市场工作手册。 Spa Marketing workbook updated monthly. n  与当地水疗媒体建立良好的关系。 Develops relationship with local Spa press. n  亲自会见酒店重要客人，水疗媒体和潜在客户。 Greets VIP guests/press and potential members personally. n  在必要时代表水疗中心参加社交和宣传活动。 Attends function, promotions for and on behalf of the spa when necessary. n  在当地的水疗市场上占一席之地。 Maintains a high profile within the local Spa industry. n  针对水疗市场的淡旺季设计弹性促销活动。 Creates necessary promotions to yield manage the spa peaks and troughs. n  分析水疗消费群体，确保我们提供了针对性的促销活动。 Analyses the spa consumer, ensuring we have the appropriate promotions are on offer. n  在产品发布会与新闻发布会方面与当地供应商密切配合。 Works with the supplier or local distributor for new product launch and press launches. n  与其他部门交叉销售，提高水疗中心的销售意识。 Crosses promotions with other departments maximizing the awareness of the spa. n  确保所有的印刷品符合凯悦水疗标准。 Ensures all collateral is in keeping with Hyatt Pure standards. n  在信用卡、航程与积分等市场计划方面与市场销售部通力协作。 Co-ordinates with the Sales & Marketing Department on associations with credit cards, airlines, corporate accounts. 营运管理 Operational n  确保健身与水疗部提供的各项服务及时准确、专业有礼并完全符合凯悦水疗中心体验计划。 Ensures through effective supervision that all services offered in the Spa & Fitness are always available and carried out with the utmost efficiency and courtesy as per the Spa Experience Programme. n  积极与健身与水疗的会员互动，并确保与新会员见面。 Actively engages with Spa & Fitness members and ensures new members are met. n  确保健身与水疗部各个设施都合理运转，并与凯悦标准达成一致。 Ensures the Spa and Fitness facility operates successfully and are individually profitable in accordance with the standard of the hotel. n  确保水疗中心达到并超过水疗中心体验计划标准。 Ensures the entire spa meets and exceeds the Spa Experience Programme standards. n  确保根据预约时间及客人喜好，进行正确的理疗师的排班、安排理疗套餐和预定理疗房。 Ensures that all therapy, treatment package and rooms are blocked according to the treatment time and preference of the guest. n  确保所有理疗按照凯悦水疗中心标准执行，按时参加由部门培训师和集团培训师组织的培训。 Ensured Hyatt standard of treatment are maintained, actively participate in spa training, with departmental trainer and international trainers. n  与客房部和工程部通力协作， 每周检查水疗中心的区域，设备设施都正常工作。 Conducts weekly walk through of the facilities with Housekeeping and Engineering to ensure the area, equipment and facility is in 100% working order. n  每周更新设备设施检查表。 Update the Facility Checklist weekly. n  必要时需回顾和更新水疗中心和健身房的使用程序。 To review and improve as necessary the operational procedure for the spa and gym facilities. n  确保人力和物力的最大化使用。 Ensure manning and facility utilization are maximised. n  确保水疗中心所有员工都知道预算目标，个人零售和服务目标。 Ensure the spa team is aware of monthly budget and individual retail and service targets. n  组织按时巡查仓库库存，确保管理整齐有序。 Conduct spot checks on stock levels to ensure stock is secure and tightly controlled. n  在水疗，健身和救生方面以身作则，积极参与训练活动，成为健康美丽的典范。 Maintains a high profile within the Spa, Fitness Centre and Life Guard team by becoming involved with the activities, becoming a model of fitness and health. n  确保所有的健身设施紧跟潮流。 Ensures fitness facilities are maintained and equipment up to date. n  确保部门内，对员工进行救生培训并有足够的救生员证。 Ensures associates are trained and sufficient Life Guards certificates are obtained within the Division. n  确保健身房、游泳池和更衣室根据品牌标准进行布置。 Ensures that Fitness Centre, Swimming Pool and Changing Rooms are set up according to brand guidelines. n  对所有员工进行系统的培训，以确保遵守正确的收银流程。 Ensures all associates are trained in system to ensure correct cashiering procedures are adhered to. n  与水疗，健身中心会员，住店客人和访客维持好的关系。 Maintains a good relation with all Spa, Fitness Centre members, guests and visitors. n  计划所有的健身和理疗活动。 Plans all recreation, fitness and spa activities. n  持续地培育和更新水疗中心的所有组成部分，维护并创新，并向酒店管理层建议新的变革。 Continually educates and updates oneself on the various components of the Spa & Fitness Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes. n  持续积极的努力向公众提高水疗和健身中心的知名度。 Takes active measures to assist in the promotion and public awareness of the Spa & Fitness. n  确保与各个部门流畅的沟通，并努力使其他部门员工了解水疗和健身中心的设备和服务。 Ensures the smooth integration with all other hotel operating departments, ensuring that all associates have a thorough knowledge of the Spa & Fitness facilities and services. n  确保水疗和健身中心的设备和服务是当地市场的佼佼者。 Ensures that the Spa & Fitness facility and services are Market Leaders in all aspects of provision. n  每天关注宾客满意度，确保在各方面满足客人的需求。 Monitors HySat on a daily basis and ensures guest satisfaction on all levels. 人事管理 Personnel n  确保所有水疗和健身中心的员工都完全理解水疗体验计划。 Ensure all spa associates are fully aware of the Spa Experience Programme. n  确保所有水疗和健身中心的员工都完成个人培训大纲。 Ensure all spa associates complete their personal syllabus training programme. n  确保所有员工在工作时穿着剪裁合体的制服，并时时佩戴名牌。 Ensures the associates report for duty punctually wearing the correct uniform and name tag at all times n  确保所有的员工在工作时能完全遵守卫生和仪容仪表方面的标准。 Ensure that all associates adhere to the established standards of hygiene and grooming. n  通过关注员工的福利，安全，培训和发展来建立一支团结高效的团队。 Assists in the building of efficient management and associate teams by taking an active interest in their welfare, safety, training and development. n  每月安排并监督月度的理疗培训课程。 Arrange and supervise on monthly training seasons of spa treatments. n  确保部门的所有员工都完全理解酒店的规定政策和执行程序。 Ensures that all associates have a complete understanding of the hotel's policy and procedures. n  执行员工的年度表现发展评估，支持他们的发展目标。 Conducts annual Performance Development Discussions with associates, supports them in their professional development goals. n  根据人力资源部方面的政策规定来面试潜在的员工人选。 Interviews new potential associates in liaison with the Human Resources Department. n  每周参与管理层会议和员工会议来回顾员工的表现。 Chairs management team and associate meetings on a weekly basis with regards to informing associates on the departmental performance. n  针对产品准备和库存流转方面为每一位理疗师建立各自的职责。 Create individual responsibilities for each of the therapists, i.e. product preparation, stock rotation. Other Duties 其他职责 n  全面了解劳工法和劳资关系。 Be knowledgeable in statutory legislation in associate and industrial relations. n  确保符合凯悦标准的仪容仪表。 Ensures high standards of personal presentation and grooming. n  确保工作环境整洁有序。 Ensures hygiene and tidiness of working environment. n  与竞争对手维持专业的关系，同时与其他组织例如旅行社，旅游代理机构及相关政府部门维持专业的关系。 Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, including tour operators and local travel agents and government related offices. n  永远以身作则表现出管理者的专业风范，以正面形象代表酒店管理层和凯悦。 Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt. n  熟读酒店的员工手册，确保完全理解并遵守酒店的各项政策规定， 特别是关于消防，健康和生命安全方面的规定。 n  Reads the hotel's Associate Handbook and understand and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. n  根据行业，业主和酒店的要求来改变房间的功能设置。 Responds to changes in the Rooms function as dictated by the industry, company and hotel. n  必要时参加相关的培训课程和会议。 Attends training sessions and meetings as and when required. n  勇于接受任何新的职责安排和挑战。 Carries out any other reasonable duties and responsibilities as assigned.

岗位职责: 1.负责会所相关的一切事务，确保并遵守雅诗阁相关的政策、程序和标准。 2.确保公寓会所能够正常安全的开放运营。 3.负责对会所员工的工作进行指导与培训，不断提高整体的服务水平。 4.管理/协助管理会所的日常工作，针对客人对食品的意见和建议及时反馈和整改。 5.维护好与客人的关系，组织住店客人定期的节日庆祝活动 6.保持与其他物业及其他相关机构的良好沟通和协调。 7.妥善及时地处理好客人投诉。 8.及时了解员工动态，发现并解决问题。 9.选拔和培训有潜质的员工。

年轻男仔，不怕晒，可适应户外工作。 工作内容：泳池区、健康区内补充毛巾、饮品以及整理环境卫生。 注：面试后决定分配入职酒店

身高须有175cm或以上 外貌端莊，体态轻盈、纤瘦 良好粤语、普通话、基本简英语 具备模特儿、主持经验者优先

【岗位职责】 1、负责为SPA客人提供专业的美容服务； 2、定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务； 3、负责保管美容及按摩工具，对工具、美容用品的采购提出建议。 【岗位要求】 1、限女性，仪表大方，熟悉美容产品和手法； 2、持有美容师证书者、有美容院及大型会所工作经验者优先考虑； 3、良好的语言表达能力，善于沟通，服务意识强，工作耐心细致； 4、吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德； 5、性格开朗乐观，积极向上，团队协作能力强。 注：面试后决定分配入职酒店

负责提供水疗中心的各项服务，以专业的态度为客人及会员提供安全、洁净的服务。并对他们抱以无微不至的关心。 Responsible for performing all Spa services, in a safe, clean and professional manner to guests and members. Provide uncompromised attention to guests and member service. 与客人、会员亲切沟通并灵活应答他们的提问。 The ability to courteously interact and answer all facility related questions with members and guests. 以优异的服务吸引会员和酒店客人享受更多不同的服务项目。 Serve as catalyst to promote spa services to members and hotel guests. 未进行按摩服务时，协助提供水疗中心内其他的服务。 Assist in any and all ways in the spa when not scheduled to perform aesthetic services.  保持并更新个人服务知识，了解皮肤护理产品知识和程序的改变。 Constantly maintain an up to date knowledge of the personal services performed and any revisions in the skin care products or procedures used. 协助发展并坚持提高水疗中心服务水平的市场策略。 Assist in the development and implementation of marketing strategies which will enhance the quality of services at the spa.

岗位职责 1.  以礼貌和专业的方式回应客户的要求。 2.   合理分配疗程内的时间安排，为客人提供优质服务，提供超出客人预期的服务水平 3.   为顾客提供优质的服务 4.   协助客人转移到其他部门进行治疗 5.   跟内部工作确认预约信息 6.   以及其他更多工作 职位要求： 1. 优秀的沟通技巧，给顾客带来优质的服务 2. 有高端水疗品牌工作经验优先 3. 团队协作能力强 4.  一年相关工作经验

岗位概述： 为水疗顾客提供标准化、规范化的专业性水疗疗程和服务。 岗位职责： 对所有的信息和文件严格保密，在未获得水疗经理的批准下，不得向任何人透露； 当班时间保持标准的仪容仪表和礼仪态度 熟悉水疗各种疗程的使用产品和标准操作程序，确保所有的疗程服务都是按照酒店和部门的标准操作程序完成； 熟知各种水疗疗程过程中需要用到的仪器并在疗程过程中按规范操作，检查并保证所有的设备都保持在安全且运行良好的状态； 能够根据部门运作适应班次的更改和正常轮排、根据部门运作积极配合部门的加班，补休； 熟知疗程房间摆放标准，卫生质量及物品补充，按照部门要求每日按时查房、增补物品，确保所有物品都是按照标准补充和摆放，确保所有的疗程设备干净整洁，疗程结束后确保所有的物品按要求归位； 岗位要求： 至少1年理疗师同等相关职位经验。 成功通过培训并取得资格。 要求有基本的知识、技能和能力。 为了成功的完成这项工作，要精通自己的工作并有相应的智慧和能力。 精通普通话，会简单粤语，会简单英文。

  Responsibilities 工作职责 1.To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests.            为客人提供身体按摩, 身体套餐疗程, 面部护理, 手部护理, 脚部护理和头发护理等疗程。           2.Ensure that treatment procedures,standard services and product knowledge are consistently adhered to by therapists and receptionists (where applicable).           确保疗程的程序, 服务标准, 产品知识都一如既往地被水疗师和前台所贯彻。 3.To ensure the security and safety of all Spa areas and facilities, and to be responsible for Spa keys.            确保水疗区域和所有设施设备的安全,对水疗部门钥匙的控制负责。           4. Be fully aware of all Spa services in order to be able to promote the Spa.             全面了解水疗部各项服务           Job Specs 职位要求 1.1-2  years in a managerial position in 4/5 Star category hotel.   一至二年在四/五星级酒店的相关管理经验。 2.Good English skills.   良好的英语。 3.Positive attitude.  积极的工作态度。 4.Open minded and outgoing personality .   开朗及外向性格。

职责： 协助水疗师、理疗师服务客人，如清洁、提供产品等。 表现良好者会培训成为符合酒店标准的水疗师。 要求：女性，40岁以下，有按摩经验 注：面试后决定分配入职酒店

JOB RESPONSIBILIES【岗位职责】 1. Assist Manage of HC  & Kids Club to ensure smooth operations 协助经理管理健身及儿童乐园的日常运营 2.To ensure the health club and kids club is well-managed as brand standard 确保健身及儿童乐园的运作符合集团运行标准 3.Lead and train the team, to ensure service quality and guest satisfaction 带领并培训团队，提升服务品质和顾客满意度 4.Ensure efficient and professional service, enhance product attractiveness to optimize financial performance of the department. 确保高效率和专业的服务，增强产品的吸引力，提升部门经营业绩     JOB SPECIFICATION【岗位要求】 1. Minimum1 years working experience as an Assistant Health Club Manager 1年以上国际品牌酒店健身中心副经理的工作经验 2. Creative and innovative thinking 具有创意和创新思维 3. Good presentation and communication ability  良好的表达及沟通能力

JOB RESPONSIBILIES【岗位职责】 1.Management will ensure all fitness equipment preventive maintenance program is conducted on a regular scheduled basis, to maintain safety standards in accordance to the manufacturer’s operating manual. 管理人员应确保所有的健身器械定期进行预防性维护保养，根据营运说明书来确保安全标准。 2.All gym equipment will be checked daily by qualified employee for any visible damage or wear and tear. Any equipment found not working will either be repaired immediately, or removed from operation. Scheduled preventive maintenance will take place on an on-going basis. 有资格的员工每天检查所有的健身器械的磨损和损耗，发现任何损坏器械应立即维修或移走。定期维护保养应长期进行。 3.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception 严格遵守服务流程和品牌标准，向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度 4.Be familiar with all special promotions, such as seasonal package programs, frequent flyer programs and Marriott information programs. 熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及万豪集团会员等信息计划。 5.Fitness equipment will reflect the latest technology and maintenance, for the use and enjoyment of guests. Appropriate music and volume, lighting levels, adequate ventilation, and appropriate temperature are important to provide relaxation and comfort. 健身器材将体现最新的技术和维护，供客人使用和享受。适当的音乐和音量、照明水平、充足的通风和适当的温度对于提供放松和舒适很重要。 6.Ensure a high level of guest recovery form guest complaints 高效率处理客人投诉 JOB SPECIFICATION【岗位要求】 1.Good communication  良好的沟通技能 2.College degree or above 大专及以上学历 3.2 years Recreation management experience in a similar size hotel. 应具备在相当规模酒店2年康乐部管理工作的经验 4.The Red Cross first aid license 红十字急救证 5.Life-saving certificate 救生证