主要工作职责:
Core Responsibilities:
1. To maintain a high customer service focus by approaching your job with the customers always in mind and being proactive in a timely manner towards their needs and requests of customers.
始终使自己的工作以顾客为核心,积极主动及时地对待顾客的需要和要求。
2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
承担个人责任并主动解决问题,清楚地与客户和同事沟通,以取得积极影响。
3. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
自我激励和承诺,主动承担所有工作并抓住机会学习新的技能或知识,从而提高个人业绩。
4. To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
对改变的要求能够灵活,快速并积极响应,包括要求的任何任务。
5. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
通过展示对同事的合作和支持,以团队目标为追求,保持以团队为重点。
6. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
提供意见和建议,以提高酒店的运营/环境程序。
7. To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.
积极推销酒店的服务和设施给客人和酒店的供应商。
8. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
执行所有义务和责任以确保工作中自身和他人安全。
9. To contribute positively to Equilibrium and Esprit by providing both guests and fellow team-members with courteous, hassle-free service and by seeking to always maintain a pleasant working environment.
通过积极的态度提供礼貌和无障碍服务给客人和下属员工,始终保持愉快的工作环境。
10. To follow up the hotel purchasing policy and procedures when carrying out of all purchases.
当进行所有采购时遵循酒店的采购政策和程序。
11. To obtain three competitive quotes from suppliers to minimize cost to hotel
从供应商获取三家具有竞争力的价格以使酒店成本最小化。
12. Conduct interviews with suppliers, representatives and obtains information, specification, quotations, on any items required and handles subsequent correspondence and negotiates for procurement.
对任何所需物品与供应商,代表面谈并获得所需的信息,规格,报价,并处理随后对采购的沟通和协商。
13. Placing orders with suppliers to ensure timely delivery to satisfy hotel requirement and trace the outstanding orders to ensure operational needs are met
向供应商下定单以确保及时送货以满足酒店需求并跟踪未完成的定单以确保满足运营需要。
14. Pricing of purchase orders and determining appropriate supplier to obtain best quality and price.
为采购定单选价并决定合适的供应商以获得最佳质量和价格。
15. Conduct the market survey to understand the market trend and the price floating
进行市场调查以了解市场趋势和价格浮动。
16. Safeguard the petty cash float ( if any) so as to ensure no unauthorised access the float. is to be kept in the safe.
保管零用现金(若存在)以确保其未被未授权使用,保存在保险箱内。
17. Collect the Market List quotation at the regular intervals.
定期收集市场采购单价格。
18. Regularly reviewing contract supplies to ensure prices are still competitive. Maintains competitor knowledge of similar products by regularly surveying price lists of other hotels operation supplies.
定期检查合同供应商以确保其价格仍有竞争力。 通过定期调查其他酒店运营供应商的价格清单,保持对竞争者的相似产品的了解。
19. Analyses market trends to anticipate likely price fluctuations, for the purpose of maintaining inventory either for long or short time periods.
分析市场趋势以预见可能的价格波动,以达到维持长期或短期的库存。
20. Ensures all documentation (purchase orders, invoices, delivery dockets etc) is forwarded to Accounts Payable on a timely basis.
确保所有文件(采购订单,发票,送货单等)及时转送给应付账款员。
21. Is flexible in relation to working hours.
灵活的工作时间。
22. Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.
确保正确的工作实践及该工作区域的安全不受危害,使得意外的风险和员工赔偿费用最小化。
23. Handles all requests and enquiries in a timely, efficient and friendly manner.
及时,有效,友好地处理所有要求和询问。
24. To perform any additional tasks assigned to ensure that the department functions smoothly.
执行一切额外的工作,以确保酒店职能顺利运作。
25. Strictly follow the code of conduct
严格遵守道德准则。
26. Maintains the highest standard of personal professional image, conduct, knowledge and skills related to the job responsibility.
维护最高的专业个人形象。
27. Maintains professional business confidentiality.
保护商业机密。
28. Performs any other duty as assigned by the Department manager.
执行任何工作任务都像执行部门经理下达的任务一样。
工作技能技巧要求:
Core Competencies & Technical Knowledge/skills:
1. Must possess basic computational ability.
基本掌握计算机技能。
2. Knowledge of supplies.
了解采购物品的知识。
3. Mature and reliable person.
成熟可信赖。
要求学历及资质:
Education/Certifications:
1. College graduate.
大专毕业。
更高的资历要求:
Preferred Qualifications:
1. Line operations management and labor related experience preferred.
有运作部门工作经验者将被优先考虑。
2. Good command of both written and oral English.
良好的书面和口头英语。