职位描述
Job Summary:
To provide 5 star hospitality service, maximizing guest’s experience, using Starwood Guest Satisfaction Standards. To ensure guest satisfaction by providing excellent service, in a friendly, competent and professional manner. Promoting a fun work environment and being a team player.
Responsible for patrolling and /or maintaining a security post during the shift, ensuring established procedures, patrols and frequencies are followed.
岗位概述:
为客人提供五星级的殷勤好客的服务,最大限度的令客人满意。每位员工都会通过一线水准服务证书,接受培训员培训以备培训新入职员工并能独立、熟练上岗。以友好、娴熟的专业水准为客人提供出色的服务,确保客人满意。营造健康的工作环境并融入其中。
Job Knowledge / Skill:
-Preferred with experience of security in Property Management & Shopping Malls
-Service orientated and good communication skills
-With Good Attitude,willing to learn & develop in Hotel industry
-Military Experience Preferred
专业知识技能:
- 高端物业、商场安保经验者优先
- 对客服务意识和良好的沟通技巧
- 态度良好,愿意学习,在酒店行业发展
- 退役军人优先