• 礼宾部/嘉宾轩礼宾专员 Host - Cocierge/Grand Club

• 合肥君悦酒店
• 2019-10-15 17:28:38

根据领班的安排为客人运送行李。Delivers and picks up guest baggage as assigned by Team Leader.根据标准储存行李。Stores luggage according to standards.为客人提行李时，指引抵店客人到办理入住登记的区域。Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.指引客人及来访者到酒店的任何设施。Directs guests and visitors to any of the Hotel’s facilities.快速将客人的行李送至房间。Transports guest’s luggage to their room in an efficient manner.保持行李房所有行李车及设施的干净，以保持专业的形象。Maintains and cleans all trolley and equipment at Bell Service to maintain a professional image.陪同客人到房间并解释酒店及客房的设施。Escorts guests to their rooms, explaining all in-house and room facilities.主动为上下车的客人开/关车门。Opens and closes car doors for guests whenever the opportunity arises. 为离店及抵达的客人装、卸行李。Loads and unloads guest’s luggage for arriving and departing guests.协助所有客人的行李存放，确保正确处理、储存、安全性并遵守程序。Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed.为客人呼叫出租车并解答问询。Hails taxi/ cabs and answers inquiries.防止车道上未经许可的车辆停放。Prevents unauthorised parking in driveway.阻止闲杂人员进入酒店。Prevents entrance of unauthorised or undesirable persons.为客人开门、欢迎并问候客人及来访者。Opens doors, welcomes and greets guests and visitors检查休息区及入口的整洁情况，保持大堂的洁净。Maintains a tidy Lobby by checking the general cleanliness and tidiness of the sitting area and entrance.在车道上指挥交通。Directs traffic in the Hotel’s driveway.需要时协助其他部门。Assists other departments as requested.对不能立即解决的投诉和问题进行汇报，要向礼宾部领班/副理汇报。Reports complaints or problems to Team Leader/ Assistant Manager – Concierge if no immediate solution can be found.确保具有营销员的态度，并抓住酒店内的一切销售机会。Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.确保对酒店产品和当地情况的高度了解。Ensures a high level of product knowledge of hotel and local area.确保持续高水平的对客服务。Ensures a high level of customer service is consistently maintained.确保将任何来自客人或其它部门的反馈及时并准确地汇报给礼宾部领班/副理。Ensures the Team Leader/ Assistant Manager – Concierge is kept fully aware of any relevant feedback from either customers or other departments.确保具有高水平的酒店产品知识，以便在机会出现时，宣传/销售客房、餐厅及其它设施/活动。Be knowledgeable and promotes/ upsells Rooms, Outlets, transportation and other facilities/ programmes whenever opportunities arises.主动向潜在客人推荐凯悦天地会员计划。Promotes World of Hyatt programme to potential guests whenever possible.遵守房务部制定的所有系统和程序。Complies with all systems and procedures as laid down by the Rooms Division.及时处理收到及发出的信件、传真及包裹。Handles guest incoming and outgoing mail, faxes and parcel in a timely manner.全面了解酒店提供的所有服务。Has a thorough understanding of all the services offered by the Hotel.阅读与礼宾部有关的所有通知。Reads all memos concerning Concierge.

• 中央厨房厨师长 Chef de Cuisine - Commissary

• 合肥君悦酒店
• 2019-10-15 17:28:38

协助行政总厨管理指定厨房作为独立利润中心，符合餐厅营运理念和凯悦酒店集团的标准，确保营运在预算范围内的同时，最大限度令客人满意及帮助餐厅赢利To assist the Executive Chef in running the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt Hotels Corporation standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.无论何时尽可能购买当地新鲜产品，通过有限的菜单的频繁更换，确保总能为客人提供花样繁多的菜肴。Buys locally available fresh products whenever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items.综合考虑客人人数、市场环境及菜式的受欢迎程度和菜单使用率，与餐厅经理一起计划或参与菜单设计并利用库存和现有食物。Together with the Outlet Manager, plans or participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu.回顾菜单、分析烹饪配方、确定选材、进行人员分配、计算管理费用的成本及菜式定价。Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.指导食物配置来控制成本。Direct food apportionment policy to control costs.根据市场导向的价格及产品，引进及尝试市场中出现的新产品。Introduces and tests the market with new products which are market-orientated in terms of price and product.为客人提供新鲜食物，即使是最后一分钟准备，也要坚持食物的高品质，充分体现餐厅风格及经营理念。Serve fresh food to guests which is prepared a la minute, is consistent in good quality, and reflects the style of the outlet concept.监督烹饪及员工工作，协调他们的工作任务，确保经济省时的出品。Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production.观察食物准备及烹饪的方法、食物的分量规格及食物的装饰，确保食物按照规定标准准备。Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.在食物装盘及服务前，对食物进行检查。Tests cooked foods before plate-up and being served to the guest.对食物的消耗、采购、食物原材料及供应进行评估。Estimate food consumption and purchases or requisitions of foodstuffs and kitchen supplies.设计特殊/创新菜肴，发展创新烹饪配方。Devises special/ innovative dishes and develops recipes.建立及加强食品营养及餐厅卫生环境。Establishes and enforces nutrition and sanitation standards for restaurant.

• 宾客服务中心服务员 Host - Guest Service Center

• 合肥君悦酒店
• 2019-10-15 17:28:38

负责促进高效率的通讯，为客人和酒店内的人员和外部的通信。Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.按部门程序自信地运作切换面板控制台、 分页系统和相关的计算机设备。Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.快速、礼貌、准确地连接本地及国际电话。Connects local and international calls quickly, courteously and accurately.准确地处理叫醒电话，无论是自动叫醒或是私人叫醒电话。Handles wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.熟知所有紧急事件处理程序，在酒店重大事件或突发问题时，仍能平静、报警、高效并保持专业精神。Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.向顾客、员工和呼入电话提供优质服务Provides quality service to guests, staff, and incoming calls and a wide range of information pertaining to the hotel and activities in and around the city.记录并报告在转变或提交所有相关信息各种问题于换班接线员Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty.在任何时候展现礼貌、有好的服务形象。Projects the image of courteous, friendly service at all times.回答并接通所有酒店内外来电Answers and connects all incoming calls from both in and out of house.完全精通所有的酒店产品和服务，以高效、 礼貌的方式处理客人的问询。Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.必要时向顾客提供普通信息。Provides general information to guests when necessary.为客人准确地留言、叫醒服务、简单预订和处理顾客需求。Takes accurate messages, morning call requests, simple reservations and orders for/from guests.确保在所有时间所有请求正确并快速地传递到相关部门。Ensures that all requests are accurately and quickly relayed to the correct department at all times

• 进修及发展主任 Learning Officer

• 合肥君悦酒店
• 2019-10-15 17:28:38

Assists in conducting employee survey according to HR plan.根据人力资源部的计划协助指导员工调查。  Assists in answering inquiries from the employees on personnel and training issues respectively whenever possible.在可能的情况下协助回复员工对于人事及培训方面事宜的要求及疑问。  Assists in the preparation of venue for the monthly Departmental Trainer forums and activities.协助准备月度的部门培训师会议及活动的安排。  Assists in various campaigns to promote Hyatt good practices.协助完成酒店的各种活动以提升凯悦优秀的实战能力。  Attends and contributes to all Meetings as required when Training manager is not available.当培训部经理不在场时组织参与部门的各种会议并做出贡献。  Provides courteous and professional service at all times.不间断地提供礼貌并专业的服务。  Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.协助完成员工录用，定期公布职位空缺需要，与应聘者联系面试事宜并向部门主管引荐合适的候选人，核实并对应聘者相关信息进行存档。  Assists with the coordination of the employee recognition programmes.协助完成对于员工认知计划的协调工作。  Assists by checking to ensure all employee facilities are maintained within standards, ie. Employee Lockers, Employee Restaurant, Employee Dormitory and Employee smoking area.协助检查以确保所有的员工设施得以按照相应得标准进行维护，例如，员工的更衣柜、员工餐厅、员工宿舍以及员工的吸烟区。  Attends hotel training sessions as scheduled to improve skills and knowledge.协助检查以确保所有的员工设施得以按照相应得标准进行维护，例如，员工的更衣柜、员工餐厅、员工宿舍以及员工的吸烟区。  Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.礼貌且高效地处理客人及员工的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级报告。  Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。  Ensures high standards of personal presentation & grooming.确保始终都有高标准的形象和仪表。  Assists by regularly checking grooming to ensure all the employees are adhering hotel policy and regulations.协助定期检查员工的仪容仪表以确保所有的员工能严格遵守酒店的政策及规章制度。  Assists departmental trainer to conduct training in the respective department as required.在需要时协助部门培训师开展培训课程。  Responsible for monitor and inspect department training is implemented as scheduled.有责任监督各部门培训的培训课程是否按照计划进行。  Responsible for conduct Orientation training as required.需要时有责任承担新员工的入职培训。  Assists in preparation of documents/information before commence training to the Training manager.  协助准备呈交给培训部经理前的各种培训文档及信息。  Prepares letters of offer; assists in new employee orientation.准备录用通知，协助对于新员工的入职培训。  Maintains positive guest and colleague interactions with good working relationships.与客人和同事保持基于良好工作关系的接触。  Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt International.在任何时间表现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦国际。  Assists and participate in all Human Resources activities.协助并参与人力资源部的所有活动。  Ensures and practices the outmost protection of office’s confidentiality.确保并实施对于本部门敏感信息的保密工作。  Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。

• 工程部技工 Technician

• 合肥君悦酒店
• 2019-10-15 17:28:38

1.工程部强/弱电、锅炉、空调、机修员工，持有相关上岗证书2.体貌端正，有一定服务意识3.有五星级酒店工作经验优先考虑请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。

• 进修发展部副理 Learning Assistant Manager

• 合肥君悦酒店
• 2019-10-15 17:28:38

确保高效的部门运作流程。Ensures efficient office administration procedures.确保所有的培训记录得以在人力资源系统中维护、存档并更新。Ensures that all training records are maintained, filed and updated in the HR System.确保所有的培训文件能够按照严格的准确性和保密性进行发送。Ensures Training documents are properly routed with strict accuracy and confidentiality.维护并更新各种手册和指南，需要时在电脑中进行分类存档。Maintains and updates manual and computerized filing system as required.根据进修发展部经理或副经理所指派的任务，与当地的劳资机构紧密协调合作。Liaises with the local labor authority for all related matters as assigned by the Learning Manager / Assistant Learning Manager.协助确保所有的员工设施得以按照相应的标准加以维护，例如培训教室和图书馆。Assists in ensuring all associate facilities are maintained within standards, i.e. Training Rooms and Library.协助完成对于各部门运行手册、工序表、工序分析进行编辑和校正。Assists in the compilation and accuracy of the Departmental Operations Manuals, Associate Task Lists and Task Breakdowns.协助准备年度培训计划，确保培训目标得以传达酒店的目标并能满足员工的培训需要。Assists in the preparation of the annual Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the associates.协助进修发展部经理或副经理填写并确认所有培训课程的相关出席情况。Assists the Learning Manager / Assistant Learning Manager in compiling training attendance confirmation lists for all training courses.编辑酒店相关的政策及程序。Complies with hotel’s Policies & Procedures.协助协调员工认知计划的实施。Assists with the coordination of the associate recognition programs.协助编写实施及更新下列相关员工沟通文案—员工手册、月度员工活动安排、员工通知栏和微信交流。Assists in the compilation, implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Activity Schedule, Associate Notice Boards, and Wechat Communication.协助协调好部门内部交流活动及对于员工奖赏的赠与。Assists in coordinating of inter-departmental social activities and associate award presentations.请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。

• 销售总监 Director of Sales

• 合肥君悦酒店
• 2019-10-15 17:28:38

经营所有酒店品牌销售，根据酒店的年度销售计划，执行和维持酒店品牌的定位和理念。To manage all the hotel sales brand contacts, to enforce and maintain the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan.准备、使用和更新年度销售计划，细分到必要的部门。To prepare, utilize and update an Annual Sales Plan, broken down as necessary by division and/or department.管理所有的销售战略、战术和行动的执行，依照销售锦囊的方法，建立一个能够完成销售指标的强大而训练有素的销售团队。To manage all sales strategy, tactics, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined sales team who achieve their sales goals.为了做出有效的销售决定，执行市场策略工序，最大化有效的销售数据，包括酒店、市场整合、竞争对手情报和ENVISION宴会场地管理系统。To implement the strategic marketing process, maximizing the available sales data including hotel, Marketing Portal, Competitive Intelligence, and Envision Events system in order to make sound decisions.为了确保酒店的市场销售保持竞争的优势，持续的监控和评估地方、国内和国际的市场趋势，以及酒店竞争对手的销售状况。To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge.管理所有的重点客户和团队，通过市场策略经理所提供的销售客户分析评估，开发价格、客房数量、和销售人员的资源分配的战略。To manage all key sales accounts and groups, to evaluate them based on sales account analysis prepared by Marketing Manager – Strategy / Marketing Analyst, and to develop strategies for pricing, inventory, and sales resource allocation.积极的参加每周收益会议和每月战略计划会议，发展并调整销售价格策略。To actively participate in weekly yield meetings and monthly strategic meetings, developing and adjusting sales and pricing strategy.了解由于政党、商业、政治和社会因素给酒店财务业绩上的带来的影响。To be aware of community, business, political and social factors that may affect the hotel’s financial performance.确保技术系统的良好使用，包括Envision或其他的销售和餐饮系统，并确保数据的准确。To ensure the best use is made of technology including Envision or other sales and Events systems, and the data is clean.                    请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历，您确认已阅读《环球凯悦员工隐私权政策》，并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是，您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。

• 花艺师 Florist

• 合肥君悦酒店
• 2019-10-15 17:28:33

始终保持花房的干净卫生。Maintains the cleanliness of the Flower Shop at all times.保持花房所有设备的干净卫生，以维持一个专业的形象Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.确保对酒店的产品的高度了解。Ensure a high level of product knowledge of hotel.确保始终有高水平的宾客服务。Ensures a high level of customer service is consistently maintained.确保将任何来自客人或其它部门的反馈及时并准确地汇报给副理。Be knowledgeable and promotes hotel’s other facilities whenever opportunities arises.遵守餐饮部制定的所有系统和程序。Comply with all systems and procedures as laid down by the Food &Beverage Division.确保花房根据凯悦品牌标准安排并制作高品质的花和插花。Arranges and makes high quality flower arrangements that meet Hyatt brand standards.严格遵守所有的运营设备、供应品和存货是同等量的。Strictly adheres to the par stocks for all operating equipment, supplies and inventoried items.在副理的督导下，每月进行运营设备及营业用品盘点。Under the supervision of the Assistant Manager, carries out monthly inventory checks on all operating equipment and supplies.检查并确保花房所有鲜花新鲜并优质。Checks and ensures all flowers used in Flower Shop are fresh and in excellent quality.花房要准备足够的供应品Prepare adequate supplies for flower sales in the Flower Shop.通过挑选花并对花进行恰当的组合来减少成本，最大限度地增加花房收入，同时确保品牌标准。Maximise the Flower Shop’s revenue by selecting and using the right combination of flowers to reduce cost without compromising the brand standards.通过花房副理提交鲜花和其他运营用品请购单。Submits requisitions through the Assistant Manager for flower and other operation supplies.完全了解酒店提供的所有服务。Has a thorough understanding of all the services offered by the Hotel.报告丢失和损坏的酒店财物。Reports and handles all Lost & Found items as per Hotel “Lost and Found” policy.保持花房销售的正确记录。Maintain proper records of flower’s sales.阅读所有有关花房的通知。Read all memos concerning Flower Shop.确保严格遵守财务部关于现金处理的政策和程序。Strictly adheres to the Policies and Procedures established by the Finance with regards to handling of cash.

• 厨师 - 中央厨房 Commis - Commissary

• 合肥君悦酒店
• 2019-10-15 17:28:33

根据不同的要求，切配各种肉类和蔬菜。Cut various meats and vegetables as per established specification. 根据菜单和客人的数量来烹制食品。Cook foodstuff in quantities according to menu and number of persons to be served. 从仓库领取原料并保存好记录。Collects supplies from stores and keeps records and accountsk. 组织干货及蔬菜的储存。Organise the storage of dry goods and vegetables. 严格执行食品分摊政策以控制成本。Strictly adheres to the food apportionment policy to control costs. 严格遵照食品准备及烹饪的方法、食物的分量规格及食物的装饰要求，确保食物按照规定标准准备。Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 保持中央厨房的干净整洁并严格遵守酒店的卫生标准。Maintains the cleanliness of the Commissary kitchen and strictly adheres to the Hotel Hygiene policy. 始终保持中央厨房所有设备的干净整洁。Maintain the cleanliness of all Commissary kitchen equipment at all times. 及时报告任何食品加工设备的故障。Report any malfunction or breakdown of food production machine in a timely manner.

• 厨师 - 宴会厨房 Commis - Event Kitchen

• 合肥君悦酒店
• 2019-10-15 17:28:33

根据不同的要求，切配各种肉类和蔬菜。Cut various meats and vegetables as per established specification. 根据菜单和客人的数量来烹制食品。Cook foodstuff in quantities according to menu and number of persons to be served. 从仓库领取原料并保存好记录。Collects supplies from stores and keeps records and accountsk. 组织干货及蔬菜的储存。Organise the storage of dry goods and vegetables. 严格执行食品分摊政策以控制成本。Strictly adheres to the food apportionment policy to control costs. 严格遵照食品准备及烹饪的方法、食物的分量规格及食物的装饰要求，确保食物按照规定标准准备。Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 保持宴会厨房的干净整洁并严格遵守酒店的卫生标准。Maintains the cleanliness of the Event kitchen and strictly adheres to the Hotel Hygiene policy. 始终保持宴会厨房所有设备的干净整洁。Maintain the cleanliness of all Event kitchen equipment at all times. 及时报告任何食品加工设备的故障。Report any malfunction or breakdown of food production machine in a timely manner.

• 物料部副理 Assistant Manager - Materials

• 合肥君悦酒店
• 2019-10-15 17:28:33

协助物料经理管理采购，收货，存储和仓管的各个方面。Assist material manager Manages all aspects of purchasing, receiving, storage and inventory control.负责酒店内所有货物的发出和运输，并准确及时的将成本划分到使用的部门。Responsible for the issuing and distribution of inventory items within the Hotel, and for the accurate and timely allocation of costs to user department.通过有效的购买和获取最具有竞争力价格的产品和服务来将酒店支出降低到最少。Ensures that hotel expenses are minimised through the use of effective purchasing and by obtaining the most competitive prices for goods and services.定期进行市场调查，获得最具竞争力的报价，并积极的进行谈判以获得最大化的购买力价格优惠。Conducts regular market surveys, obtains competitive quotations and aggressively negotiate in order maximize the benefits.尽可能使库存在满足供给的情况下保持在最低限额，加大周转速度和扩大空间利用。Keeps inventories as low as optimal to properly supply the operation’s needs and maximise inventory turnover and space utilisation.确保库存物品的合理储存，并根据先进先出原则，降低浪费和物品的腐蚀。Ensures that inventory items are stored properly and issued in FIFO rotation to minimise wastage and spoilage.监督物料部的成本支出，积极主动的采取措施来控制。Monitors all cost in the Materials Department and initiates and maintains measures to control these.执行和加强营运和控制措施，以确保酒店内的产品流动都合理记录。Implements and enforces all operating and control procedures to ensure that movement of goods into and within the Hotel is properly accounted for.对采购，收货，存储控制，发货和紧急发货，在部门建立并加强内部控制政策。Establishes and enforces internal control Policies & Procedures throughout the department, regarding purchasing, receiving, inventory control, issuing and emergency issuing.报告给物料部经理成本和各部门的库存消费和非库存消费情况。Advises Materials Manager of the cost and implications of each department’s consumption of inventory and non-inventory items.通过提供历史资料和成本预测将有助于预见和计划商业活动。Contributes to forecast and planning of business planned activities by providing historical information and cost projections.对各个部门的过度采购和库存消费直接提出建议，并采取措施降低这类成本，包括替代产品来源。Advises departments of any excessive purchases or consumption of inventory and to recommend practices to reduce such cost, including alternative sources for products.从各个部门领导那里获得购买请求的产品的规格，然后将这些购买请求存档。Obtains and coordinates all product and purchase specifications from the various heads of department by means of a Purchase Request (PR) and maintains files of these purchase requests together with Purchase Orders (PO).从不同的供应商获取至少3种以上报价，以根据不同部门要求采购质优价廉的货物。Acquires three (3) price quotations from various sources to determine the lowest cost while maintaining the best quality for any item(s) requested by the different departments.负责建立和维护电脑数据：存储货物，存储标准，包括在存储项目内的物品，续订货物，物价表，购买请求，计量单位。Responsible for the creation and maintenance of certain computer data namely: Inventory Items, Par Stock, items to be included as inventory items, re-order points, item listing, Purchase Orders, Unit of Measure.通过采购，收货和发货来协调食品和饮料的购买规格。Coordinates purchase specifications for Food and Beverage in conjunction with purchasing, receiving, and issuing.确保酒店所有部门所收到的产品和服务符合要求，并且价格最低。Ensures that every department in the Hotel receives goods and services as required and to the standards they have specified at the best possible price.同供应商和其代表交谈，以获得所需产品的信息，规格和报价。Conducts interviews with suppliers, representatives and obtains information, specifications and quotations on any item required.处理所有的电话，协商和谈判以使酒店最佳运行。Handles all correspondence, negotiation and procurement to the best advantage of the Hotel.选择正规可靠的供应商，以每月或周期类对食品和饮料及其他每日生产产品的价格表。Selects reliable regular supplies for all inventory items and obtains monthly or period price list for daily produce and other food and beverage suppliers.一经财务部总监和总经理批准，马上下定单购买已没有库存的产品。Places orders for non-inventory items once the purchase request has been approved by Director of Finance and General Manager.根据已建立和纠正的产品存储标准数量及时的下定单购买。Places all orders for inventory items based upon established and audited par stocks and inventory levels.

• 前厅部领班 Front Office Lead Host

• 合肥君悦酒店
• 2019-10-15 17:28:33

遵循品牌承诺并始终提供优异的对客服务；Delivers the brand promise and provide exceptional guest service at all times；礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决；Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily;确保服务符合品牌标准的基本要求，适时提供更多可供选择的品牌服务；Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate;以协助和灵活的态度与其他员工密切合作，关注酒店的整体成功和客人的满意度；Works closely with other Associate in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of Hotel guests;客户有需求时，确保我们的员工（服务）总是随时能找得到的，员工总是热情地提供优质服务。Ensure our associates (service) are always reachable while it is needed by customers and show passion and enthusiasm to provide our authentic service.

• 员工宿舍管理员 Associate Residence Attendant

• 合肥君悦酒店
• 2019-10-15 17:28:33

确保始终有效的管理公寓的设备和卫生和安全运营。Ensure efficient management of all associate facilities and sanitation.充分理解并执行完成上属布置任务。Ensure perform and accomplish assignment from superior.协助每月对所有设备和存货进行检查。Assist with check all associate facilities and stock-in-trade.秉承凯悦”以人为本”的原则，并落实到日常工作当中，确保始终能达到凯悦的标准。Executing Hyatt’s principle of People Philosophy on daily work activities, to ensure consistent achievement of Hyatt standards.每天清理员工公寓公共区域、洗衣房、茶水间和健身房等，以确保其卫生状况干净整洁。Cleaning up Associate Public area, Laundry room, break room and fitness center to ensure nattiness协助环卫部门每天清运员工公寓的垃圾，并及时向员工公寓领班汇报任何不安全的问题。Report to Associate Residence Team Leader when realize any unsafe condition and assist to PA to carry rubbish如遇突发紧急事件，及时上报员工公寓领班及酒店相关部门，例如人力资源部办公室、保安部等，并对事件进行及时有效的处理及跟进反馈。If it happens the emergency, timely report to Associate Residence Team Leader of the hotel and relevant departments of the hotel, such as the office of human resources department, security department, etc., and timely and effectively deal with the incident and follow up the feedback.及时向员工公寓领班反映员工对公寓的建议和意见。Report to Associate Residence Team Leader if have advice to the Associate Residence.根据需要协助酒店运营。Assist to operation if necessary.确保了解酒店最新产品信息及营运动向。Ensures know all up-to-date awareness of Hotel product knowledge and operation trend.遵守酒店/部门仪容仪表的各项规定。To adhere to the grooming prescript of department.掌握员工公寓设备操作知识。

• 客房/洗衣房/公共区域服务员

• 合肥君悦酒店
• 2019-10-15 17:28:33

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.遇到投诉或问题，如果不能立即找到解决方式，则要向领班/副理汇报。Ensures a high level of product knowledge of hotel.确保具有高水平的酒店产品知识。Ensures the Team Leader/ Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.确保领班/副理始终意识到任何相关的反馈即可以从客人中来也可以从其他部门中来。Complies with the Hotel Policies & Procedures relating to Housekeeping Department.遵守酒店有关客房部的政策及程序。Complies with all systems and procedures as laid down by Rooms Division.遵守房务部定立的系统及程序。

• 救生员 Lifeguard

• 合肥君悦酒店
• 2019-10-15 17:28:33

Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.礼貌并有效地处理客人和员工的投诉或询问，并将无法立即处理的客人投诉或困难时，需汇报至主管并持续跟进确保解决。Realize that his/her primary role is to be of service to the guest and that their needs & safety come first.明晰他/她的首要任务是为客人提供服务，并以客人的需求和安全为第一要务。Must impart correct information & advise the guest on the various services/activities in the hotel.确保告知酒店客人正确的消息和活动信息。Must keep all areas clean at all time.确保所有区域时时整洁。Must be completely conversant with first aid & life saving techniques.必须完全了解急救和救生的技术。Must be attentive and alert for any signs from the guest.时刻关注客人发出的求救信号。

• 前厅部礼宾专员 Host/Lead Host–Front Office

• 合肥君悦酒店
• 2019-10-15 17:28:33

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution / alternative can be found.遇到客人的投诉或问题，如果不能马上找到解决办法，则汇报给领班/副理。Ensures that guests receive a speedy and efficient check in/ out.确保客人得到快速、高效、准确的入住登记和结帐离店服务。Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.确保严格遵守酒店的收银程序；所有备用金都要根据财务部设立的政策和程序合理使用。Ensures that the guests’ bill are presented and collected accordingly.确保提供给客人的帐单是正确的，以及收款也是正确的。Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.保证具有营销员的态度，并抓住酒店内的一切销售机会。Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.根据部门运营手册的标准处理所有抵、离店记录。Adheres to pre-set availability and rate controls.遵守预先定立的可用房安排及房价控制。Ensures a high level of product knowledge of hotel and local area.确保对酒店产品和当地情况的高度了解。Maintains and updates guest history and marketing database as laid down in Front office procedures.按照前厅部的程序保持最新的客人历史及市场数据库。Ensures a high level of customer service is consistently maintained.确保持续高水平的对客服务。Ensures a high level of liaison is maintained between Front Office and all other departments within the Hotel.确保前厅部与其它部门高度的配合。Ensures the Front Office Manager or Duty Manager is kept fully aware of any relevant feedback from all guests.确保将任何来自客人或其它部门的反馈及时并准确地汇报给前厅部经理及大堂副理。To be knowledgeable and promotes/ upsells Rooms, Dining venues and other facilities/ programmes whenever opportunities arises.确保具有高水平的酒店产品知识，以便在机会出现时，宣传/销售客房、餐厅及其它设施/活动。Promotes World of Hyatt programme to potential guests whenever possible.主动向潜在客人推荐凯悦天地会员计划。To be knowledgeable with the various airline frequent flyer programmes.熟知各种航空公司奖励计划。Complies with all hotel policies relating to Front Office.遵守酒店关于前厅部的所有制度。Complies with all systems and procedures as laid down by the Front Office Manager.遵守前厅部经理制定的所有系统和程序。Responsible for issuing paid-outs and petty cash once Duty Manager’s approval has been received.根据值班经理的批准发出小额现金及零用现金。Responsible for registration and issuing of safety boxes.负责登记及发放保险箱。Has a thorough understanding of all the services offered by the Hotel.全面了解酒店提供的所有服务。Reads all memos concerning Front Office, but not limited.阅读与前厅部有关的所有通知。Ensures the general float contains sufficient change and funds while on duty.当班时确保备用金中有足够基金和零钞。Ensures the correct closing procedures are carried out in an accurate and tidy manner and that all accounts balance before closing.确保在下班时执行准确及整洁的关闭程序，并点清所有账目。Ensures security of all hotel funds and properties at times whilst on duty.当班时确保酒店所有基金和财产的安全。Hass a thorough understanding of all cashiering functions in the Hotel’s computer system.完全了解酒店电脑系统的收银功能。

• 保安员 Security Officer

• 合肥君悦酒店
• 2019-10-15 17:28:33

对大堂、走廊、客房楼层和公共区域进行巡查。Patrol lobby lounge, corridor, guest floor and public area.与管理层、客人和员工进行面谈并询问，调查侵害、妨害、投诉、偷窃、暴力行为等事故。Talking with management, our guests, associates and ask them something to Investigates infringement, harmful, complain, stealing and aggro.对公共区域的防火区、不安全的区域、丢失和无效的安全设备进行巡查。Patrol public fireproofing area, unsafely area, lost control or unsafely equipment.警告制造麻烦的人，并留意陌生的访客。Warned someone who makes trouble, and make an attention to the stranger visitors.协助事故中受伤的人，并写事故报告。Assist the person who was injured in an accident, and make an accident report.如发现可疑的访客，通知相关部门。Inform correlative department immediately if found suspect visitor.在紧急情况下，协助对员工的管理和执行。Assist to administer and manage our associates in emergency situation.对有嫌疑逃帐的客人，协助检查客人房间，确定嫌疑后，扣押客人的私人物品。Assist to check the guest’s room who wants to go without paying, once it is true, detain his personal things.处理并记录安全控制数据。Handle and record the safety control data.掌控并维护电子和电脑的遥控器。Control and maintain electrical and computer remote.协助酒店客人和员工的营运、服务。Assist customer and associates operation, service.确保所有的消防安全设备始终在指定的地方并且可以使用。Ensure all fire equipment is available used in pointing place all the time.确保所有消防通道出口出没有堵塞物。Ensure no anything materials blocking the fire passage.确保大堂里客人行李的安全。Ensure guests luggage safety in lobby lounge.指引抵店客人到办理入住登记的地方，同时为客人提行李。Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.指引客人及来访者到任何酒店的设施。Directs guests and visitors to any of the Hotel’s facilities.根据上级或前台的安排为客人运送行李。Transports guest’s luggage according manager or front office request.如有机会，客人上下车时为客人开、关车门。Opens and closes car doors for guests whenever the opportunity arises.为离店及抵达的客人装、卸行李。Loads and unloads guest’s luggage for arriving and departing guests.为客人呼叫出租车并解答问询。Hails taxi/ cabs and answers inquiries.协助阻止车辆在行车道上乱停乱放。Assists in preventing unauthorized parking in driveway.确保入口处没有不受欢迎和未经许可的人员。Assists in prevent entrance of unauthorized or undesirable persons.协助阻止闲散人员和不受欢迎的人随意进入酒店。Assists in prevent undesirable persons and unwelcome people to enter hotel by themselves.通过对人员进出的掌控，确保大堂的安全。Ensure safety lobby by control person who arrive / leave hotel.指挥酒店车道的交通。Establishes efficient traffic control at the Hotel driveway.遇到客人投诉或问题，如果不能立即解决，则向领班/副理汇报。When meet guests complain or problems, reporting complaints or problems to team leader/ Assistant manager if no immediate solution can be found保证具有营销员的态度，并抓住酒店内的一切销售机会。Ensures a sales attitude is always adopted and maintains an awareness of all sales opportunities within the Hotel.确保对酒店和当地的产品高度了解。Ensures a high level of product knowledge of hotel and local area.确保提供高水平并持续的客户服务。Ensures provide excellent service and durative customer service.确保对酒店服务的完全了解。Ensures have a complete understanding of guest service.阅读所有与保安部有关的通知。Reads all memos concerning Security.

• 副厨师长 - 中餐案板 Sous Chef - Jun House

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，协助保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.   通过对厨房运营和行政管理进行计划、组织、指导和控制协助厨师长管理指定厨房的营运，使之成为成功的独立利润中心，确保客人满意度最大化。To assist the Chef de Cuisine in managing his / her assigned kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.最少两年酒店或高级餐厅的副厨师长或四年主管厨师的工作经验，最好是国际性豪华酒店品牌；有厨房操作或管理资格证书者更佳；必须全面掌握厨房卫生实践及职业健康与安全标准知识；熟练掌握基本的 MS Office 和 菜品配方维护系统者优先。Minimum 2 years work experience as Sous Chef  or 4 years as Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

• 厨房部领班 - 中央厨房 Chef de Partie - Commissary

• 合肥君悦酒店
• 2019-10-15 17:28:29

使用新鲜产品，以确保始终向客人提供花样繁多的菜肴。Uses fresh products whenever possible to ensure guests are always offered a variety of food items. 确保根据所设定的政策和方针，尽量利用剩余的食品原料。Ensures food surpluses and leftovers are used according to the set guidelines and policies. 烹制并确保根据菜单和配方准备食品，以确保食品质量达到凯悦酒店集团标准。Cooks and ensures foods are prepared according to the menus and a recipe, ensuring the quality of food meets the Hyatt Hotels Corporation standards. 严格执行食品分摊政策以便能有效的控制成本。Strictly adheres to food apportionment policy to effectively control costs. 在厨师长的指导下，乐于学习及制作新的菜肴。Serve fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept. 密切监督烹饪及员工工作，协调他们的工作任务，确保经济省时的出品。Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production. 观察食物准备及烹饪的方法、食物的分量规格及食物的装饰，确保食物按照规定标准准备。Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 在食物装盘及服务前，对食物进行检查。Tests cooked food before plate-up and service. 确保所有厨房设备的干净整洁。Ensure the cleanliness of all kitchen equipment. 确保所有厨师在操作中使用正确的工具。Ensure all Commis Chefs and Kitchen Apprentices use the right tool for the right job. 确保所有厨师正确、安全地操作食品加工机器。Ensure all Commis Chefs and Kitchen Apprentices handle the food-preparing machine in a proper and safe manner. 确保工作场所始终干净整洁。Ensures the cleanliness of the work areas at all time.

• 厨师 - 咖啡厅厨房 Commis - Grand Cafe Kitchen

• 合肥君悦酒店
• 2019-10-15 17:28:29

根据不同的要求，切配各种肉类和蔬菜。Cut various meats and vegetables as per established specification. 根据菜单和客人的数量来烹制食品。Cook foodstuff in quantities according to menu and number of persons to be served. 从仓库领取原料并保存好记录。Collects supplies from stores and keeps records and accounts. 组织干货及蔬菜的储存。Organise the storage of dry goods and vegetables. 一贯向客人提供高品质并展现咖啡厅理念的食物。Prepare food that is consistent in quality, and reflects the style of the Grand Cafe concept. 严格执行食品分摊政策以控制成本。Strictly adheres to the food apportionment policy to control costs. 严格遵照食品准备及烹饪的方法、食物的分量规格及食物的装饰要求，确保食物按照规定标准准备。Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 保持咖啡厅厨房的干净整洁并严格遵守酒店的卫生标准。Maintains the cleanliness of the Grand Cafe kitchen and strictly adheres to the Hotel Hygiene policy. 始终保持咖啡厅厨房所有设备的干净整洁。Maintain the cleanliness of all Grand Cafe kitchen equipment at all times. 及时报告任何食品加工设备的故障。Report any malfunction or breakdown of food production machine in a timely manner.

• 餐饮部实习生 Trainee - Food & Beverage

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是为顾客提供始终如一的卓越服务。 在指定的工作区域内，为顾客提供餐饮产品和谦恭、专业、高效而又灵活的服务，最大程度地提高顾客满意度。You will be responsible to provide an excellent and consistent level of service to your customers. To serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.最好是酒店或旅游管理领域的本科或专科在校学生，实习期半年至一年；必须具有良好的客户服务、沟通和人际交往能力。Ideally college students come from Hospitality or Tourism management major, whose internship period will last from 6 months to 12 months. Good customer service, communications and interpersonal skills are a must.

• 服务员 - 会议宴会部 Waiter/Waitress - Event Service

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是为顾客提供始终如一的卓越服务。 在会议宴会区域为顾客提供餐饮产品和谦恭、专业、高效而又灵活的服务，最大程度地提高顾客满意度。You will be responsible to provide an excellent and consistent level of service to your customers. To serve Food & Beverage to guests in the ballroom and salon , provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.最好拥有酒店或旅游管理领域的本科或专科学历；必须具有良好的客户服务、沟通和人际交往能力。Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.

• 服务员 - 咖啡厅 Waiter/Waitress - Grand Cafe

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是为顾客提供始终如一的卓越服务。 在咖啡厅为顾客提供餐饮产品和谦恭、专业、高效而又灵活的服务，最大程度地提高顾客满意度。You will be responsible to provide an excellent and consistent level of service to your customers. To serve Food & Beverage to guests in the Grand Cafe, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.最好拥有酒店或旅游管理领域的本科或专科学历；必须具有良好的客户服务、沟通和人际交往能力。Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.

• 服务员 - 大堂酒廊 Waiter/Waitress - The Lounge

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是为顾客提供始终如一的卓越服务。 在大堂酒廊为顾客提供餐饮产品和谦恭、专业、高效而又灵活的服务，最大程度地提高顾客满意度。You will be responsible to provide an excellent and consistent level of service to your customers. To serve Food & Beverage to guests in the Lounge, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.最好拥有酒店或旅游管理领域的本科或专科学历；必须具有良好的客户服务、沟通和人际交往能力。Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.

• 服务员 - 君悦阁 Waiter/Waitress - Jun House

• 合肥君悦酒店
• 2019-10-15 17:28:29

您的职责是为顾客提供始终如一的卓越服务。 在君悦阁为顾客提供餐饮产品和谦恭、专业、高效而又灵活的服务，最大程度地提高顾客满意度。You will be responsible to provide an excellent and consistent level of service to your customers. To serve Food & Beverage to guests in the Jun House, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.最好拥有酒店或旅游管理领域的本科或专科学历；必须具有良好的客户服务、沟通和人际交往能力。Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.