工作地点:西安,外籍优先
1.In the guidance of GM, be responsible for the entire hotel operation andoperation management indexes .
在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。
2.His/her scope of responsibilities covers the financial results (revenue,costof sales, payroll & related expenses, other expense, departmentalincome,gross operating income, net operating income) of the hotel.
职责范围涵盖了酒店的财务业绩,包括收入、销售成本、工资及相关费用,其他费用,部门收入,总营业收入,净营业收入等。
3. He/she is also responsible for the standards of the product,service,management of human resources and the sales and marketing strategies,goals andresults.
负责产品标准,服务,管理人力资源以及销售和营销策略的目标和结果。
4. Assists in the development and implementation of the StrategicPlan,Marketing Plan, Budget and Goals Programmed to ensure on an on-goingbasisoptimum guest satisfaction.
在制定和执行战略计划、市场营销计划、预算和目标计划中给予协助,以确保在一个持续的基础上优化客人满意度。
5.Establishesand maintains effective internal communication and meetings structures toensure optimum teamwork and productivity.
建立并维持有效的内部沟通和会议结构,以确保最佳的团队合作和提高产量。
6.Under the direction of the General Manager must ensure all F&B, ROOMS teamall activity go smoothly and lead team improve service skill and strivetogether to achieve the forecast and target.
在总经理的指导下,确保餐饮及房务团队所有工作得以顺利进行,领导整个团队提高各方面服务技巧,努力到达预期的结果。
7. Termly contacting with the owners and maintaining the relationships.
定期与业主方联络、沟通,建立良好关系。
8.Get the hotelmanagement and service quality improved.
提高酒店的管理水平、服务质量。
9.This list is not include all work details,family member should complete tasksassigned by his/her superiors.
此工作职责列表并没有罗列出所有的工作细节,员工需随时完成领导交办的其他工作
10.Qualityassurance according to SOP’S.
严格遵守酒店标准服务程序
11.Responsible for assisting the General Manager in the running of the hotel by undertaking the overall direction and operations of all food and beverag outlets in thehotel and for ensuring the effective co-ordination of activitie between them.Accountable for the achievement of the overall goals and objectives of theF&B Division and for the hotel meeting its F&B financial and guestsatisfaction objectives
制定并管理餐饮部的预算,开展促销活动。增加销售额,控制成本及提高利润
12. Directsand controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guests expectations are met
监督和指导员工的日常工作,确保日常运作能够正确处理的同时又能够满足客人的需要和要求
13.Contributesto the morale and team spirit of the hotel by building and maintaining supportive and effective relationships with colleagues and associates,instilling confidence and demonstrating “chemistry” with key
constituents
与员工和同事间建立良好的合作关系,形成良好的团队精神和士气,使其充分认识到自己是酒店的一份子,从而为酒店做出尽可能多的贡献
14.Maintainsan efficient administration within the Food and Beverage divisio preparing andsubmitting operational reports on time
维持有效的餐饮行政工作,并且能够及时对营运情况做出报告
15.Ensuresthat the standards of Food and Beverage meet or exceed expectations by overseeing the quality, consistency and presentation in all outlets and makingsure that they conform to the hotel’s requisites at all times
确保食品和饮料的出品能够按照酒店标准进行出品,并且保证其在任何时候都能符合酒店的要求
16.Prepares,communicates and implements, in conjunction with the Executive Chef,an annualFood and Beverage promotion for all restaurants and assists Sales &Marketing in designing the advertising material for such promotions
与行政总厨针针对当地特色,协助销售部对餐厅的餐饮做出相应的促销计划