工作内容：1、负责公司会所餐前、餐中、餐后服务工作；2、负责公司会所日常来访人员接待工作；3、负责餐厅、日常清洁管理工作；4、积极参加培训,不断提高服务技能。任职资格：1、身高165 cm以上，五官端正、形象气质好，有良好的服务意识；2、旅游管理专业、酒店管理、礼仪工作者优先；3、有过西餐服务经验优先；4、公司可提供免费食宿。

SERVICE AND ORGANIZATION• Guarantee the application of standards and ensure an optimal customer experience• Apply and enforce the restaurant manager's organization• Ensure the distribution, use and return of laundry• Allocate consumables and PMH products• Alert the restaurant manager about the need for laundry, consumables and PMH• Check the setting up of tables before/during and after the services• Control the dressing and decoration of buffets to enhance the value of kitchen services• Be present during the service and welcome GMs to restaurants• Supervise the restaurant team during the various stages of the service• Control the quality, speed, service and clearing of tables during service• Ensure the promotion of wines on the menu• Control the execution of the task schedule• Replace the Restaurant Manager in case of absenceCOMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS• Check the application of H.A.C.C.P method and the health and safety rules• Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams• Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points• Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables• Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers• Ensure the maintenance and preservation of premises, equipment and materials• Transmit to technical services malfunctions and damage observed in restaurants• Respect and control the application of personal hygiene and clothing rules• Apply procedures for closing the activity• Respect the resort’s waste management rules (sorting, collection…)• Limit electricity and water consumptionMANAGEMENT• Ensure the reception, implementation and integration of GO/GEs in your department• Define personal objectives and support his team or its affiliates, and evaluate them• Supervise and lead in a transversal logic• Implement and comply with HR procedures and have them validated by your own manager• Manager by proximity: show, train and enforce• Be exemplary through his visibility among teams and customersWe hope you are ...• An explorer, available and ready to live in a Club Med resort• An experienced professional with qualifications• Enthusiastic about dining services and team management• A charismatic leader who manages a team of 10 to 30 people• A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams• A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service)• An outstanding coach who supervises, unites and develops your teams• A good salesperson who stimulates additional sales• A sharp manager who can juggle between orders and stocks• A caretaker who makes certain of application and respect of health and safety standards

Job Discription工作岗位描述： 1. To assist in leading and directing the wine list, service of wine. 协助指导葡萄酒的服务。2. To maintain high service standards. 保持优质的服务标准。3. Strive to fill objectives set for the restaurant, assist in develop the marketing strategy. 为餐厅设定填充目标，协助制定营销策略。4. Be responsible for the creation and maintenance of the wine list for the restaurant. 负责创建和维护餐厅的葡萄酒清单。5. Sourcing of wines with best quality from around the world. 采购来自世界各地的特殊和卓越葡萄酒。6. To be responsible for the day-to-day running of the wine cellar, ensuring that wine coverage is maintained at all times. 负责酒窖的日常运营，确保始终保持酒的覆盖范围。 Qualification Requirement 岗位要求：1. Good team player and able to work under pressure 良好的团队合作精神，能够在压力下工作2. Serious, Confident,Takes Initiative,Customer-oriented, Resulted-oriented 认真自信，积极主动，以客户及结果为导向3. Interested in Fine Dining 立志于在高端西餐厅发展4. More than 1 year as a Sommelier in a fine-dining restaurant. 在高端西餐厅有一年以上侍酒相关工作经验者优先5. English speaking is preferred 英语熟练者优先6. WSET II or above 持有WSET2级或以上证书 若无具备英语沟通能力，请勿申请！感谢大家的理解！

工作职责：1、负责中餐厅/西餐厅/酒吧的服务管理，规范服务员标准，为客人提供高标准的优质服务；2、严格管理餐厅的设备、物资、用具等，做到帐物相符，保持规定的完好率；3、负责部门服务规范和工作流程的贯彻实施；4、每日检查设备、家具、餐具的摆设及其完成情况；5、检查餐厅营业区域，督导员工做好餐前准备。任职资格：1、大专学历及以上，经过餐饮服务培训，有良好的日常外语会话能力；2、身体健康、工作踏实，具有较强的服务意识；3、熟悉餐厅的运作及经营；4、良好的沟通、合作能力和独立的工作能力；5、有较强的管理能力和责任心。

招聘岗位：G餐厅（西餐厅）副理(酒水，fine dinning)· 协助确保餐厅运作符合其酒店策略，适当执行酒店规章；· 协助达到月度和年度个人目标和餐厅营业收入；· 协助餐厅年度经营计划的准备工作；· 监督餐厅的服务和餐饮标准。· 监督和协助所有餐厅员工的聘用和筛选。在招聘时遵循酒店指示，在筛选员工时以能力基础进行选择；· 监督餐厅所有员工的守时性和仪容仪表，确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。所有广州富力君悦大酒店的职位用以下应聘方式： 请将个人简历及一寸彩色照片电邮至：GUAGH-Careers@hyatt.com亦或寄信至：广州市天河区珠江新城珠江西路12号邮政编码：510623酒店星期一至星期五9:00 – 15:00 公开面试时间，可直接携带个人一寸彩照到酒店应聘。请在简历中注明应征部门与职位，并请清晰完整地写出你正确的电子邮件地址及联系电话。所有人选简历均会存入集团人才库，恕不退还同时您可以登陆凯悦招聘网站：http://www.explorehyatt.jobs

The Four Seasons Hotel Hangzhou at West Lake is looking for Western Restaurant Guest Experiences Ambassador who share a passion for excellence and who infuse enthusiasm into everything they do.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:► Commitment to supportive teamwork and open communication► Responsibility for ongoing enhancement of their skills and performance► Recognition of personal accountability for their own actions and the outcomes of those actions► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company► Plan, organize, direct and control the work of employees in the Banquet while ensuring exceptional service and attention to guestsJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities 1. Train, evaluate, lead, motivate, coach and discipline all employees in the Chinese restaurant to ensure that established cultural and core standards are met.2. Attend regular operational meetings to ensure effective coordination and cooperation between departments.3. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.4. The ability to anticipate and service of guests requirements before requests are necessary.5. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.Etc.….Preferred Qualifications and Skills1. College degree preferably specializing in hotel/restaurant management or equivalent experience is required.2. One to two years previous experience in a line, supervisory or senior server position in Food & Beverage.3. Requires ability to operate computer equipment and other food & beverage computer systems.4. Requires good reading, writing and oral proficiency in the English language.5. Mandarin speaking is a must and work authorization in China is requiredJoin us and Enjoy…► An opportunity to build a life-long career with global potential and a real sense of pride in work well done► Best-in-industry training► Complimentary stays at Four Seasons properties (based on availability) with discounted meals► Incentive bonus/ competitive salaries► Employee service awards► Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttp://job.veryeast.cn/784080 WeChat: 杭州四季HR

 艺术西餐厅-  2年以上相关工作经验 -  尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 -  工作自觉主动、负责任-  以身作则，帮助并带领员工 -  出色的语言组织能力，清楚流利地阐述观点 -  合理高效地安排员工工作，同时积极培养员工的质量意识-  具有良好的团队合作精神，全力支持并协助他人工作-  性格开朗，能从容应对压力-  愿意接受轮班工作-  流利的英语口语及掌握相关餐饮英语技能-  At least 2 year similar working experience -  Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards-  Acts on own initiative and takes responsibility for own work-  Sets role-model for staff; guides and assists the staff-  Has effective language abilities and clearly expresses opinions and information -  Structures work activities effectively, helps to build staff’s quality consciousness -  Has team spirit, willing to provide assistance and helpful-  Has a bright and cheerful disposition, can contend with pressure-  Accepts to take shift work-  Proficiency in oral and F&B English skills  

此岗位招聘西餐主管 工作要求： 1.协助经理制定服务标准和工作程序，并确保这些服务程序和标准的实施。 2.根据客情，负责本部门员工的工作安排和调配，作好交接班工作，编排员工班次和休息日，负责对员工的考勤工作。 3.在营业期间，负责对整个餐厅的督导、巡查以及对客沟通工作。 4.妥善处理对客服务中发生的各类问题和客人的投诉，主动征求客人意见，及时向经理反馈相关信息。 5.懂调酒会调制鸡尾酒，葡萄酒等 6.督导员工遵守饭店各项规章制度及安全条例，确保就餐环境清洁、美观舒适。 7.完成经理交办的其他工作。 任职要求： 1、本岗位招聘西餐厅主管，要求形象气质佳。 2、有餐饮主管经验3-5年以上，具备灵活的沟通能力。  3、有较高的处理餐厅突发事件的应变能力及对客沟通能力。 4、热爱服务工作，具有亲和力，工作踏实、认真，有较强的事业心和责任感。

岗位职责1、营运按照经理的检查表来开始和结束一天的营运。与客人进行积极的互动，来寻求反馈。在餐厅中，培训、维持和执行所有的服务标准。执行规范的酒吧指南，并进行展示，以确保给客人提供的饮料具有一贯的品质。在班次上正确执行收入和账单控制程序。处理日常员工的协作关系（例如时间调整）。为所有的员工和客人，建立一个安全及卫生的工作环境。为餐厅营运提供尽可能的帮助（例如工作时间表，楼层安排，预定）。找到解决如电话服务，最后一分钟的预定，或其他每天可能发生的问题的方法。主持餐厅每天的试菜和菜单培训课程。确保在餐厅营运时，协助服务员或领位，在各自的岗位上使客人满意。确保服务的食品和饮料有质量保证。确保完成每天基本的工作。保持员工制服的标准。通过使用工作指令和检查，管理一个有效的工程维护及保养程序。理解和教导授权原则，以确保客人的满意度。运用岗位的轮换制，来确保工作安排的合理性。熟悉所有客人的奖励计划和关于他们账目的正确结算程序。以身作则来激励我们的员工取得成功。2、人力资源通过使用记录，菜单以及适当的参考手册对新加入的员工实施有效率的培训课程。通过所有可能的培训和授权来激励员工解决问题的热情。和员工建立有效的沟通，以争取他们的信任和尊重。根据公平对待的政策，建立公平和一致的辅导及纪律处罚程序。3、 行政管理直接或通过日志本与下一班次的主管或经理进行沟通。确定并推荐奖励项目，新的主意和方法。积极推动部门与部门之间的关系。岗位要求必须有1年以上的餐厅管理经验 有较好的服务精神和沟通技巧 精通英语和中文

本岗位要求同岗位经验2年以上岗位职责1. 负责协助西餐经理，落实各个时期的工作任务。2. 带领餐厅员工高质量完成对客服务，提供宾客满意度。处理宾客投诉，改善服务质量。3. 制定西餐厅服务工作规范及工作制度并确保实施。4. 协助经理制定各项餐饮营销计划与策略。5. 监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度。6. 严格执行物资管理制度，做好设施设备维护保养工作。7.  严格落实安全监管责任，维护餐厅的安全有序经营。任职要求：1.精通西餐的业务知识，熟练掌握西餐的技能技巧；2.具有较强的社会活动能力、组织领导工作能力和实际工作能力；善于调动员工工作积极性。厦门市职工好食堂、十佳好宿舍称号；1、酒店提供食宿，宿舍配有洗衣机、热水器、阅览室、形体室、休闲活动室（台球、乒乓球）等；2、个人工资与酒店业绩和个人表现挂钩，享受年终奖、一年多薪；3、员工年度活动、生日福利、节假日福利、带薪年假7天、法定节假日3倍；4、免费参加酒店定期组织外语培训，通过酒店外语考试享受英日语初级津贴100-600元/月不等；【酒店地址】福建省厦门市屿后南里158号（乘车至仙岳花园站、屿后南里站或吕厝北，步行大约5-10分钟）

Ensue Fine Dining 餐厅正在招聘Maitre D' 及Expeditor 主管级别的岗位：（若无具备英语沟通能力，请勿申请！感谢大家的理解！） Maitre D' 的工作岗位描述：领位主管的主要职责是管理餐厅的领位及预订团队成员， 其会在初次与客人接触并建立情感联系、创建美好的品牌印象，担任餐厅的形象大使。领位主管主要工作场地涉及在前台、餐厅及酒吧。其整晚贯穿在客人的活动范围内。其将确保为客人提供高质量的服务和为客人提供愉悦的用餐体验，实践Ensue和Alcove的品牌价值观。岗位要求：1.    对餐厅的运营标准有深入的了解。2.    掌握全面的部门运作标准的业务知识。3.    产品知识的掌握：餐厅的食物出品、酒水及饮料。4.    对餐厅的食物及酒水菜单的种类及食材、出品方式有所了解并能为客人介绍及推荐。5.    为团队成员组织培训餐饮知识及服务标准。6.    熟练使用餐厅收银系统。7.    掌握基本的Word及Excel软件的操作技能。8.    良好的英文口语及书面的沟通能力。9.    同等岗位两年或以上在Fine Dining 餐厅工作的经验。10.   以结果为导向的领导团队的能力。 Expeditor的工作岗位描述：1.    对餐厅的运营标准有深入的了解。2.    管理Runner团队。3.    发挥前厅及后厨联络员的功能性的角色作用。4.    掌握全面的部门运作标准的业务知识：准确的理解及执行标准的服务流程。5.    产品知识的掌握：餐厅的食物出品、酒水及饮料。6.    对餐厅的食物及酒水菜单的种类及食材、出品方式有所了解并能为客人介绍及推荐。7.    为客人提供高效及高质量的服务。8.    为团队成员组织餐饮知识及服务标准的培训。9.    确保餐厅工作场所及工作区域卫生整洁。岗位要求：1.    良好的英文口语及书面的沟通能力。2.    同等岗位两年或以上在Fine Dining餐厅工作的经验。3.    以结果为导向的领导团队的能力。 

OHA成立于2013年，经过7年的发展，聚集了一批有梦想，有热情，真诚且坚毅的年轻伙伴。旗下餐饮项目：  OHA Eatery Bar NO.3Dead PoetPass Residence404 毛辣果 你问OHA是什么？ 在信息爆炸、产业革新的时代，OHA是一个回归真实的团队，我们选择餐饮作为载体，从产品到环境，再到每一位OHA成员，我们把真实的价值和成长的过程注入到OHA的每一天，在这里，我们付出劳动和热诚，收获着喜悦和成长。 公司旗下鸡尾酒吧Bar NO.3与Dead Poet分别位于徐汇区兴国路与黄浦区进贤路，是以自创鸡尾酒及季节性酒单为特色的手工鸡尾酒吧，秉承着“匠人”精神，在业界得到广大鸡尾酒爱好者喜爱及肯定的同时，也培养了一大批调酒师。 公司旗下OHA Eatery是一家以贵州元素为基础的创意小馆，凭借自身优质的服务、如家一般的温馨环境以及独具匠心的创意美食得到了中外食客的认可和喜爱。 坐落于巨鹿路的Pass Residence沿袭了传统意大利的Bistro氛围，热闹和放松是这里的主题。在这里，你可以学习到全手工的Pizza制作过程、丰富的葡萄酒知识。 2020年末最新开业的404与毛辣果。是OHA的打破美食疆界的一次大胆的尝试。在传统日式居酒屋与黔西南酸汤鱼火锅基础上，融入西餐的管理模式和创意发想。吸引着大胆、勇于创新的餐饮人的加入。 作为我们的伙伴，你将会有：不错的薪酬优秀的团队伙伴学习各式菜系、鸡尾酒、葡萄酒及餐饮服务和锻炼管理能力的机会发掘自己的潜能、实现自己的价值…… OHA怀着真诚的初心，仍在道路上不断跋涉，我们希望更多对激情和挑战充满向往的年轻人加入我们，共同打造未来属于OHA每一位的小伙伴的餐饮版图。 岗位要求：1. 热爱餐饮行业，有良好的团队精神；2.具备英语交流能力优先；3. 弹性的工作时间；4.一年以上西餐厅主管领班工作经验；5. 具有高度责任心，工作认真负责，能够适应高速快捷的工作节奏；6. 有良好的沟通能力和亲和力；7. 超强的执行力和行动力。我们希望能够跟充满热情的你一起创造成功且有趣的未来，请我们看到你！

岗位职责按照经理的检查表来开始和结束一天的营运。与客人进行积极的互动，来寻求反馈。在餐厅中，培训、维持和执行所有的服务标准。执行规范的酒吧指南，并进行展示，以确保给客人提供的饮料具有一贯的品质。在班次上正确执行收入和账单控制程序。处理日常员工的协作关系（例如时间调整）。为所有的员工和客人，建立一个安全及卫生的工作环境。为餐厅营运提供尽可能的帮助（例如工作时间表，楼层安排，预定）。找到解决如电话服务，最后一分钟的预定，或其他每天可能发生的问题的方法。主持餐厅每天的试菜和菜单培训课程。确保在餐厅营运时，协助服务员或领位，在各自的岗位上使客人满意。确保服务的食品和饮料有质量保证。确保完成每天基本的工作。保持员工制服的标准。通过使用工作指令和检查，管理一个有效的工程维护及保养程序。理解和教导授权原则，以确保客人的满意度。运用岗位的轮换制，来确保工作安排的合理性。熟悉所有客人的奖励计划和关于他们账目的正确结算程序。以身作则来激励我们的员工取得成功。

如果您对以下条件充满自信， 欢迎来挑战： 中、英文口语流利； 具备服务行业相关经验此岗位需通过人力资源总监、餐饮负责人及总经理面试考核，合则录用。

岗位职责： 1.协助餐厅负责人做好日常管理工作、服务工作； 2.负责餐厅员工业务培训，不断提高员工业务素质、服务技巧； 3.妥善处理客人投诉，改善服务质量加强现场监督，及时发现、纠正服务中出现的问题； 4.协助餐厅经理进行员工排班、督导工作； 5.完成上级领导交代的其他工作。 任职要求： 1. 2年相关工作经历，或与此相当的教育和相关工作经验结合的背景；具主管经验优先考虑。 2.良好的组织、协调能力，具有熟练的餐饮服务技能。 3.形象气质佳，并具有解决问题和培训的能力。 4.英语口语良好，有高星级酒店相关经验优先考虑。        喜来登核心价值观是亲切热情，自信大方，深耕本地。酒店的愿景是用温暖亲切的待客之道，致力于成为外高桥商务休闲的首选之地。热烈欢迎您与家人下榻外高桥喜来登酒店，也诚挚欢迎您有机会可以加入外高桥喜来登酒店，成为万豪集团的一员。        酒店提供标准化管理的公寓宿舍，距离酒店1公里，拎包入住，安全舒适，您可选择健康步行或乘坐园区免费班车上下班。员工餐厅菜肴品种齐全，每月固定员工美食节，免费享用一日四餐，吃住无忧。丰富多彩的员工活动，线上线下严格的带教培训，让您开心工作的同时也注重提升自身能力。        酒店将为您提供许多机遇与挑战，加入我们，携手共进，实现伴随我们来到酒店的梦想与希望。 地址：上海市浦东新区基隆路28号 交通：地铁6号线（外高桥保税区北站）             地铁10号线（基隆路站） Tel：   (021) 31219999转人力资源部        上海外高桥喜来登酒店欢迎您！

To assist F&B Manager in day to day operations of the restaurant in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, colleague welfare, and profit margins.协助餐饮部经理管理餐厅每天的运营关注客人，提升顾客满意度保障同事福利尽可能在控制成本的基础上实现利润最大化。

 岗位职责：- 要熟知菜单、食品配方及其它方面的知识，以向客人推荐各种食品及饮料。- 做好部门员工的监督工作。- 协助部门经理进行员工的服务培训工作。- 实时监控仓库库存。- 根据标准的手册来完成服务工作。- 做好VIP客人的引领与服务工作。- 根据餐厅的规定来摆放餐桌。- 结束服务后，要清理所有的饭菜，并清洁桌面。岗位要求：- 大专学历或同等学历，有从事餐饮服务2年以上的工作经历。- 对工作认真踏实，工作态度端正，能吃苦耐劳。- 掌握必需的食品、酒水知识，有一定的西餐服务技能。- 身体健康，仪表端正。

岗位职责：同事、主管、团队及部门间互相合作及信任积极参加组织的各种会议部门及酒店员工间应以专业和积极的方式交往以培养良好的关系，促进团队精神的发展和确保有效的互动交流提前为部门建立行动计划和日程表工作中能理解和考虑酒店的全球性在营业高峰时期，欢迎客人并为客人领座，保证客人快速入座，不要让客人在门口长时间等待。确保所有的员工都在指定的岗位，指定的岗位清楚明确。当递给客人菜单或回答跟菜单有关的问题时，必须完全明白菜单上的项目和提供的服务，并能够相应的解释它们酒店中餐饮部门的西餐厅主管。负责监管咖啡厅。任职要求具备餐饮管理大专学历或完成高级餐饮管理培训，2年相关工作经验，具有管理工作经验，或具有同等教育和工作经历。酒店管理、烹饪或相关专业学士及以上学历或同等学历者优先考虑。必须掌握本地语言。需持有本地法规规定的酒水证书、餐饮服务许可或有效的健康证明。

-          Fluent English in Spoken-          Min 3 years relevant working experience in international hotels-          Good Food & Beverage knowledge-          Service-oriented and passionate-          Good team player

Fluent English in SpokenMin 3 years relevant working experience in international hotelsGood Food & Beverage knowledgeService-oriented and passionateGood team player

•To ensure your standards of personal grooming and hygiene meet those lay down by the resort.  确保个人仪容和卫生标准符合度假村的规定。•To maintain and clean all necessary equipment, station and furniture associated to your outlet.  维护和清洗餐厅的所有设备设施以及餐具摆设。•The ability to perform all opening and closing duties.  执行所有的开档，收档工作的能力。•Familiarize themselves with today’s reservation to ensure the guests are properly met upon in and out restaurant.  要清楚的掌握当天的餐饮预订，有特殊要求的客人的信息，要确保他们在餐厅用餐的时候都得到热情接待。•The ability to observe guest’s experiences in the restaurant and anticipate their needs.  能够观察客人在餐厅的用餐过程，并预测他们的需求，超前服务。•Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.  根据部门标准掌握和处理客人的抱怨并确保客人满意。•The ability to perform cross-training and other tasks or projects as assigned by F&B management.  能够完成由餐饮管理人员安排的各部门轮岗工作，以及其他任务或项目。•Work arrangements are not limited to your own post.  工作安排不限于本职岗位。

1.The ability to train, supervises, and discipline restaurant staff as necessary for a smooth operation.2.The ability to perform all opening and closing duties.3.The ability to greet guests at the door immediately and cordially, seat them comfortably.4.The ability to answer the telephones according to standards and have a full understanding of the resort operations.5.The ability to maintain sufficient supplies of stock to ensure smooth operations.6.The ability to forecast necessary staffing and its related dollar expenditure to get the job done.7.To ensure that sequences of service and service procedure have been follow up by employee without failed.8.To ensure that all staff provides a courteous and professional service at all times.9.The ability to observe guest’s experiences in the restaurant and anticipate their needs.  Remember does a little bit extra.10.The ability to maintain high standards of conditions of the restaurant through constant inspections, notifying those responsible for any improvements or repairs to be made.11.The ability to maintain constant supervision of staff with regards to performance, product knowledge and grooming.12.The ability to discuss, in advance, any menu/ beverage changes or daily specials with staff, ensuring their knowledge of each.13.The ability to perform all closing duties as assigned.14.The ability to ensure clean, complete closing duties of staff, including efficient performance of all assigned side work.15.The ability to utilize the computer system in ringing, printing and closing checks as well as shift reports.16.The ability to process a guest walked out.17.The ability to write log books in details on a daily basis.18.The ability to respond properly in any Resort emergency situation.19.The ability to assist in conduct pre-meal meeting (briefing).20.The ability to maintain happy working atmosphere and team work spirit.21.The ability to interact effectively with all department needs.22.The ability to maintain effective employee relations.23.The ability to participate in service.24.The ability to perform other tasks or projects as assigned by resort management and staff.

工作资质 JOB QUALIFICATION1.Regular Feature, Speak Mandarin clearly;  Could actively communicate with Customers and seek Feedback and Suggestions;  Speak Fluent English ; 相貌端正，口齿清晰；可积极主动与客户沟通，寻求反馈建议；有流利的英语听说语言技能者优先；2.Capable of properly Handling Basic Customer Complaints and report; 能够妥善处理客户的基本投诉并回报上级；3.Having 3-5 yrs Western Restaurant Working Experience at least, preferred 3 yr+ Fine-Dining Working Experience; 3-5年西餐从业经验，最好有3年以上精致餐饮岗位工作经验；4.Having Good Internal Communication Skills;Could learn independently to improve professional knowledges and practical skills 有良好的内部沟通技能；可自主学习提高专业理论和实践技能5.College degree or above; Having Basic knowledge of Wine and Food Pairing; Seeking for long-term development prospects in the F&B Industry;大专以上学历，了解西餐文化并长期寻求在餐饮业发展前景；有葡萄酒及餐配酒知识6.Be able to work under High Intensity or Pressure;Got good observation ability, capable of finding Opportunities in Daily Operation to optimize Work Efficiency;. 能够承受较高的工作强度和压力；良好的观察能力，可从日常运营中寻找机会点优化工作效率；岗位描述 DUTY DESCRIPTION1.Have full Knowledge of the Menu,Wine and Non-Alcohol Beverage offerings including Specials and Seasonal Material. 熟知菜单及酒水单知识内容（包括特殊食材及应季食材）。2.Clearly understanding of Guest Expectations and capable of adjusting Service Details upon Guests' Request 清楚理解客人的期望并可预判顾客心理调整对客服务。3.Attend all Required Briefings and Training Sessions. 积极参加上级要求的所有会议和培训。4.Adhere the company standard procedure 按照公司指定的标准流程执行工作5. Comply with company grooming standards.遵守公司的着装修饰标准，并自主管理个人形象6. Understanding relevant H&S Legislation and the Implications on the Daily Operation. 了解与日常运营相关的卫生和安全立法以及执行要求。

PRIMEOBJECTIVEs 主要任务Responsible for assisting in the supervision of      all aspects and functions of the Restaurant area in accordance with the      standards. Directs, implements and maintains a service and management      philosophy, which serves as a guide to respective staff.负责协助监督餐厅各方面功能按照标准执行。指导、实施和维护服务管理理念，并对员工进行指导；Supervising Associates - Supervising and managing      associates. Managing all day-to-day operations. Understanding associate      positions well enough to perform duties in associates' absence.监督员工 - 监督管理员工的日常工作：管理日常运作，熟悉了解各岗位工作内容，在员工缺席的情况下履行其职责；Managing Daily Operations of the Area or      Department - Managing day-to-day operations, ensuring the quality,      standards and meeting the expectations of the customers on a daily basis.部门日常运作的管理 - 确保日常运作、质量、标准及满足客户的期望值；Guiding, Directing, and Motivating Subordinates -      Providing guidance and direction to subordinates, including setting      performance standards and monitoring performance.引导、指导和激励下属 - 对下属提供指导和方向，包括设定绩效标准和监控机制； Assign and ensure work tasks are completed on      time and that they meet appropriate quality standards分配及确保工作任务按时完成，同时符合相应的质量标准；Designpromotional material which is aimed at increasing revenue, covers and profitfor the Bar with the approval of restaurant manager在餐厅经理的同意下，设计促销的材料，目的在于增加收益和利润 Main   duties   and   responsibilities:工作内容和责任Effectivelymanage the Bar & Lounge  by ensuringthe following:有效的管理餐厅，确保以下几方面：Oversee the Implementation of standards as detailed inthe departmental standards and procedures manual根据部门的标准和程序手册，监督执行的情况Adhere to opening and closing procedures遵循开门和关门的程序Adhere to bill paying procedures 遵循帐单支付的程序Conduct effective shift briefings ensuring all staffare aware of VIPs, special occasions, daily specials; emphasis on up sellingcertain products; etc组织有效的交接班例会，确保所有员工知道了解贵宾、特别场合和每日的特色菜，并推销更好的产品Endeavor toresolve all complaints during shift and logs all complaints in log book forfurther follow up努力解决所有的投诉以及投诉后的追踪处理Supervisecash handling and banking procedures监督收银的操作处理程序Preparedaily banking and cash flow reports准备每日现金流动报告Establishand instruct staff in cash security procedures建立并教导员工安全处理现金的程序