• 采购部经理 Purchasing Manager

• Waldorf Astoria Xiamen 厦门华尔道夫酒店
• 2019-10-17 13:22:58

1.       To maintain a high customer service focus by approaching your job with the customers always in mind and being proactive in a timely manner towards their needs and requests of customers.始终使自己的工作以顾客为核心,积极主动及时地对待顾客的需要和要求。          2.       To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.承担个人责任并主动解决问题,清楚地与客户和同事沟通,以取得积极影响。3.       To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new  skills or knowledge in order to improve your personal performance.自我激励和承诺,主动承担所有工作并抓住机会学习新的技能或知识,从而提高个人业绩。4.       To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.对改变的要求能够灵活,快速并积极响应,包括要求的任何任务。5.       To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.通过展示对同事的合作和支持,以团队目标为追求,保持以团队为重点。6.       To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.提供意见和建议,以提高酒店的运营/环境程序。7.       To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.积极推销酒店的服务和设施给客人和酒店的供应商。8.       To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.执行所有义务和责任以确保工作中自身和他人安全。9.       To contribute positively to Equilibrium and Esprit by providing both guests and fellow team-members with courteous, hassle-free service and by seeking to always maintain a pleasant working environment.通过积极的态度提供礼貌和无障碍服务给客人和下属员工,始终保持愉快的工作环境。10.   To supervise and co-ordinate the work of the purchasing team members.监督并协调采购员工的工作。11.   To update the purchase order procedure and brief the team accordingly so that all team members are aware of the limits, approvals and purchase flow.更新采购订单的程序并向团队说明,以使所有团队成员知道限制,批准和购买流程。12.   Ensure that proper purchasing procedures are in place, with purchase orders placed only by the Purchasing Department after due authorisation by management.确保有恰当的采购程序,在管理层批准后只有采购部才能下达采购订单。13.   To ensure that competitive quotes are obtained as per policy.确保根据政策获得的有竞争力的报价。14.   To review all purchase requests and purchase orders processed by subordinates.审查经下属提交的所有采购请求和采购订单。15.   To conduct market price surveys in coordination with the Cost Controller and Executive Chef on a regular basis.与成本经理和行政总厨定期协作进行市场价格调查。16.   To ensure that price comparisons amongst other hotels is done on a regular basis.确保定期与其他酒店进行价格对比。17.   To ensure that all efforts are exhausted in obtaining the best possible quotations.确保以最大努力获得最佳报价。18.   To maintain good relations with all hotel departments and suppliers.与所有酒店部门和供应商保持良好关系。19.   To ensure that all unmatched/open Purchase Orders are investigated and proper action propose and taken on a regular basis.确保所有不匹配的/未收货的采购定单被审查并定期采取合理行动。20.   To have strong knowledge of Excel, Microsoft Word and the hotel inventory/purchasing software.拥有对Excel, Microsoft Word和酒店库存/采购软件的丰富知识。21.   Assist in the preparation of month end reports and other ad hoc reports that may be required from time to time.协助准备月末报告和其他可能需要的特殊报告。22.   To ensure familiarity and adherence to any national or global purchasing agreements in place.确保熟悉并遵循一切当地的或全球的采购协议。23.   To undertake analysis of proposals when required and provide recommendations to the Director of Finance.必要时对计划书进行分析,并为财务总监提供建议。24.   To ensure that all month end procedures are strictly followed and deadlines are met.确保所有月末关账程序的严格遵循且按时完成。25.   Assist the Executive Chef in ensuring that food cost is kept to a minimum.协助行政总厨确认食品成本保持最小化。26.   To be familiar with all emergency procedures.熟悉所有紧急程序。27.   Maintains an adequate and up to date filing system.维护足够的且最新的档案系统。28.   Liaison with related government departments as: Animal & Plants Inspection, Wine & Tobacco License, and The Customs etc.与相关政府部门联络有关: 动物及植物检疫,烟酒执照,和关税等。29.   Prepares a purchase orders outstanding list for month end purposes.为月末结算准备采购未达清单。30.   Ensures all documentation (purchase orders, invoices, delivery dockets etc) is forwarded to Accounts Payable on a timely basis.确保所有文件（采购订单，发票，送货单等）及时转送给应付账款。31.   Conduct regular vendor visitations for high-risk suppliers.组织定期高风险供应商的拜访。32.   Is flexible in relation to working hours, especially at month end and during stock take.灵活的工作时间,特别是在月末。33.   Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.确保正确的工作实践及该工作区域的安全不受危害,使得意外的风险和员工赔偿费用最小化。34.   Handles all requests and enquiries in a timely, efficient and friendly manner.及时,有效,友好地处理所有要求和询问。35.   Strictly follow the code of conduct。严格遵守道德准则.36.     The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要 ，该部门有权更改或补充该职位描述。37.     Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

• 市场传讯总监 MARCOM Director

• Waldorf Astoria Xiamen 厦门华尔道夫酒店
• 2019-10-17 13:22:58

1.       Planning, budgeting and execution of the hotel are advertising campaigns in liaison with the company’s official advertising agency.与专业广告发布公司联系，制定并执行酒店的广告预算和对外广告发布。2.       Coordination and implementation of communication plan for the hotel activities and promotions in coordination with various revenue-earning departments in the hotel (i.e. sales, food and beverage, spa etc.)协调并执行与酒店所有营运部门的酒店活动和促销的沟通计划（如销售，餐饮等）。3.       Development of good relations with the media (print, broadcast, etc.) and implementation of the hotel’s publicity campaign.与媒体建立良好的关系（出版物、广播等），执行酒店的市场宣传活动。4.       Management of a complete, targeted data base and direct mail campaigns to promote hotel business.管理一个全面有目标性的资料库，并直接邮寄酒店促销活动广告。5.       Overall supervision of production of hotel printed materials to ensure compliance with Hilton Identity Guidelines.全面监督酒店所有印刷产品以确保和希尔顿逸林指导方针的一致性。6.       Work with Hilton web marketing to ensure contents of Hilton Hotel pages are updated at all times.与希尔顿逸林酒店网络合作确保希尔顿逸林酒店主页保持信息及时更新。7.       Monitoring and control of expenses based on approved Sales & Marketing budget.根据业务发展部的预算监控开支。8.       Coordination and implementation of various hotels projects in liaison with other hotel department s and/or outside organizations/ government bureaus.通过与酒店其他部门，或者外界组织，政府部门联络以协调并执行酒店不同项目。9.       To ensure press releases are sent to all local & regional newspapers and magazines on all happenings/ events in the hotel.及时发布酒店活动新闻稿至各类报纸杂志。10.   To coordinate with all activities concerning publicity in film shooting, photo shooting, interviews by local & overseas media etc.协助国内外媒体的摄影，摄像和采访。11.   To maintain stock inventory of an updated photo library and press kit.及时地更新图库和宣传资料袋以维持固定资本清单。12.   To be responsible for the preparation, planning and executive of the hotel’s public relations activities plan.负责酒店准备，策划和执行酒店公关活动的计划。13.   Maintain update profiles of the hotel’s key personnel.不断更新公司领导层资料。14.   To coordinate with the printing, design as well as adherence to the corporate guidelines for all printed materials of the hotel.根据酒店标准设计印刷品并确保印刷品的质量。15.   Regular communication & entertainment with the local press.与当地媒体保持正常交流和宴请。16.   Supervision of design projects.监督设计项目。17.   Handle the administration of the Marketing Communication Department .负责市场传媒部管理工作。18.   The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要 ，该部门有权更改或补充该职位描述。19.   Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

• 人力资源副经理 AHRM

• Waldorf Astoria Xiamen 厦门华尔道夫酒店
• 2019-10-17 13:22:58

1. Supervises team members at the HR Office ensuring the department’s daily operation is running smoothly and team members discipline is adhered to. 督导人力资源部的员工的日常工作，以确保日常部门运作的顺利进行和员工纪律的正确实施。2. Liaise with local government authorities regarding labor law, labor relations and arbitration cases. 和政府部门保持密切关系，及时更新在劳动法律、劳动关系和劳动仲裁方面的信息。3. Prepares procedure released concerning the labor contracts for team members.准备劳动合同相关的政策程序。4. Develops and maintains an team member relations program, include social and sports activities, service award programs, and employee counseling to increase team member’s satisfaction. 建立并且发展员工关系系统以提高员工满意度，其中包括各项社会以及体育活动，服务奖项和员工咨询等。5. Takes charge of recruitment according to hotel business requirement and the manning situation. 根据酒店的经营需要和人员现状，及时有效的完成招聘任务。     6. Handle the check in/out for Level 8 and above team            members. 负责8级及以上员工入职和离职手续。7. Supervises and checks all records on sick leave, medical expenses, misconduct and Personnel Action Form. 监督检查所有休假、医疗费用、违纪以及人员变动表格的正确管理和操作。8. Supervises and support the  HR supervisor to manage the team member facility. 指导人事主管管理好员工设施。      9. Maintain safety and cleanliness of work areas and team       member areas, including, but not limited to, the team               member restaurant and locker rooms. 保证工作区域及员工         区域的安全及卫生，如员工餐厅、倒班宿舍等。10. Supervises and support HR supervisor coordinatoratorployee to keep the fluent and right operation on B&C. 指导人事部主管有条不紊的处理好所有员工薪酬福利方面的运作。11. Ensures the security and confidentiality of the HR Department is strictly adhered to. 保证人力资源部严格遵守相关的保密政策。12. Initiate any new and improved system/procedure to be implemented in order to upgrade all personnel filing system and records. 推动新政策程序以及系统的实施，以更新人事的存档系统和人事相关的各类档案。13. Handle arbitration cases to protect hotel’s benefits.处理员工仲裁以及法律案件确保酒店形象利益不受损害。14. Handle team member’s complaint and communicate with the other department.有效处理员工投诉并和各部门沟通解决。15. Take charge of HR Audit to arrive the budget and to standardize HR’s operation. 全面负责人力资源部的考核，并将人力资源部的工作逐步体系化规范化。16. Build HR P&P to increase the efficiency of HR. 建立健全政策程序。17. Build environment of supporting the other department.建立部门支持的氛围。18. Manning analysis. 进行人力分析。      19. Ensures that team members maintain a high standard          of personal appearance and hygiene and adhere to the            hotel and department’s grooming standards.确保员工的         个人仪表卫生符合酒店和部门的标准。20.     Exit interview and Turnover analysis.进行离职面试并进行员工流失率的分析。21. Market survey for HR related to adjust our strategy on time. 市场调查， 为管理层及时调整政策提供有利证据。22. Foreigner’s work permit and visa application. 为外国同事办理工作签证相关事宜。      23. Discipline team members. 监督员工纪律。      24. Ensures high standards of personal presentation and           grooming. 保持高标准的个人形象和仪容仪表。25.  Assumes the duty of the HR Director during her absence. 人力资源总监不在的情况下，代理其工作。      26. Adhere to the hotel’s security and emergency policies       and procedures. 坚持酒店安全制度、紧急情况处理规定和程         序。      27. To ensure that all team members have a complete             understanding of and adhere to the Hotel’s Team                 member Rules and Regulations. 确保员工充分的理解并遵守         员工手册内容。      28. The management reserves the right to change / extend       this job description if necessary at any point of time during       her / his employment.      如有必要 ，该部门有权更改或补充该职位描述。      29. Carries out any other reasonable duties and                       responsibilities as assigned. 完成任何其他合理的职责和被指         派的职责。

• 营运总监 DO

• Waldorf Astoria Xiamen 厦门华尔道夫酒店
• 2019-10-17 13:22:58

‍To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, DBD, FC& HRD.通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。Fully contribute to the design of the hotel’s business strategy.全力关注酒店的经营战Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service).积极参与酒店内的管理核心项目。（固定资产，装修改造，培训和对客服务）Actively support the DBD by ensuring that Front Desk and F&B team members are fully trained and committed to upselling.确保餐饮部，前厅部的员工接受规范的促销培训并致力于更好的推销产品，以此来积极支持商务发展部的工作。Actively support the DBD in the generation of revenue by ensuring the highest possible level of collaboration in Conference & Banqueting organization to maximize yield and profit.确保宴会部门的利润以此来辅助商务发展部最大可能的创收。Conduct routine inspections of all areas of the hotel.对酒店的所有区域例行检查。To achieve the planned operational profit margins in both Food & Beverage and Rooms在餐饮和前厅部完成计划的利润。Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (Cost per occupied room, food cost; beverage costs; payroll including overtime; other expenses; other outsource labor or services).具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本，食品成本，酒水成本，工资包含加班，其他花费，小时工和外包服务)。Ensure that all labour costs are flexed according to levels of demand / activity / season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully.确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。To jointly develop and maintain the closest possible understanding of revenue (in rate, volume or Banqueting) from the DBD to ensure the greatest level of alignment between revenue and cost.共同开发维护和关注来自商务发展的收入（房价，数量或宴会），以确保收入与成本之间的最高水平。Ensures that purchasing delivers best quality for the most competitive price is purchased.确保所采购的物品物有所值。To manage all the direct reports (e.g. Chef, F & B Outlet Managers, Housekeeper, Front Desk Manager, Banqueting Manager, Chief Engineer) in a professional and motivating fashion.用专业的和激励的方法管理直接管理范围内的团队。（如：厨师，餐厅经理，管家，客户经理，宴会经理，总工程师）Set objectives for each direct report.为直接管理范围内的部门设立目标。Review performance on a regular and consistent basis.定期评估表现。Offer coaching and guidance when appropriate.在必要时提供教导和指导。Recommend relevant salary reviews.推荐相关的工资回顾。Deal effectively with instances of poor performance.合理的处理不良表现。Identify development needs and future career paths.确立发展需求和事业发展路线。Conduct regular Operations meetings including all direct reports.组织定期的营运会议包含直接管理范围内的分部门。

• 财务总监 DOF

• Waldorf Astoria Xiamen 厦门华尔道夫酒店
• 2019-10-17 13:22:58

‍Financial Accounting & Control - Best practice financial accounting processes in a robust control environment.财务会计和控制 - 在健康的控制环境中实践最佳的财务会计流程。Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求。Where applicable the above must include the accounts for Hilton International’s branch or subsidiary.如适用上述必须包括希尔顿国际的分公司或子公司的账务。Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliation’s performed of all accounts.确认资产负债表真实反映酒店的资产和负债. 资产负债表必须定期审查及进行所有账户的调节。Ensure compliance with the management agreement with Hilton International, and any Owner / Lease agreement.确认遵循希尔顿国际的管理协议,以及所有业主/租赁协议。Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制. 确保遵循公司政策。Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责。Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.确保遵循法律和税收政策并保持足够的保险保障. 管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制。Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.确保为例如进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照. 负责保管和更新所有会影响酒店的财务状况的契约和合同。Liaise and co-operate with both Internal and External Audit. Ensure that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist.  Conducts interim self audits as required.与内部和外部审计联络合作. 确保有效的酒店审计程序已到位,并在必要时及时纠正. 特别强调确保所有的营业收入被记录.使用月度控制检查单， 必要时进行阶段性自我审计。Develop best practice financial accounting and control procedures. Financial reporting and control to be an area of continuous review and development with the aim of maximizing both impact and efficiency.开发财务会计和控制程序的最佳实践. 财务报告和控制需持续审查和发展的领域,以达到影响和效率最大化。Management Reporting - Focused, innovative and balanced reporting that stimulates management action.管理报告 - 专注,创新和平衡报告以激励管理行动。Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented.制定高质量的，及时准确的管理信息和绩效衡量. 报告应发人深省及面向行动。Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards.实施报告应包含关键性能指标的基准,定义和衡量指标,并采用平衡记分卡。 报告应不仅反映酒店的历史业绩,并应反映外部及今后的内容。Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, HLBFS Report, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance.  Maintains proof of such reconciliations which are conducted each month.确保公司报告及时和正确. 确保所有公司报告与内部一致的,尤其,Datalink报告,HLBFS报告,管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节. 维持每月进行这些调节的依据。Business Support   -    Provision of the highest standards of financial and commercial support to the Business.营业支持 - 为经营提供最高标准的财务和商业支持。Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data.为酒店总经理和团队提供关于财务和商业事项的支持和建议,包括解释财务数据。Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devils Advocate” to challenge practices and proposals.审查酒店的管理信息,并为总经理提供有价值的建议.在适当情况下,挑战实践和建议。Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making.使用财务和商业方面的技能以支持业务发展计划,主要为定价决策和其他商业决策。

• 酒店总经理

• 深圳市维也纳国际酒店管理有限公司
• 2019-10-17 12:09:06

 岗位职责：负责单店整体运营，包括成本、营销、品质管理等。任职资格：1、年龄26-45岁，性别不限，同意至少一个区域工作地点外派；2、工作经验要求（满足以下几点其中之一即可）：A、2年以上星级酒店工作经验+2年以上连锁型酒店店长工作经验；B、2年以上经济、中端连锁型酒店店长工作经验（华住、如家、锦江之星、亚朵优先考虑）；C、1年以上挂牌四星级以上酒店总经理工作经验；（必须是挂牌四星级以上酒店）D、销售出身的单体酒店2年以上总经理工作经验；（单体酒店指除挂牌四星级以上酒店以外的其他酒店）E、格林、易佰、布丁、99等低端连锁品牌城区总以上岗位人员。此岗位为外派岗位，区域外派亦可，全国外派优先考虑。

• 酒店总经理（全国）

• 深圳市维也纳国际酒店管理有限公司
• 2019-10-17 12:08:58

 岗位职责：全面负责酒店整体运营，包括业绩、品质、人才、成本、营销、安全管理等。任职资格：1、年龄26-45岁，性别不限，同意至少一个区域工作地点外派；2、工作经验要求（满足以下几点其中之一即可）：A、3年以上星级酒店工作经验+2年以上连锁型酒店店长工作经验；B、2年以上经济、中端连锁型酒店店长工作经验（亚朵、欢朋、和颐、智选假日、锦江都城可优先考虑）；C、1年以上挂牌四星级以上酒店总经理工作经验；D、销售出身的单体酒店2年以上总经理工作经验；E、格林、易佰、布丁、99等低端连锁品牌一年以上城区总工作经验；此岗位为外派岗位，区域外派亦可，全国外派优先考虑。

• 酒店总经理

• 深圳市维也纳国际酒店管理有限公司
• 2019-10-17 12:08:58

 岗位职责：负责单店整体运营，包括成本、营销、品质管理等。任职资格：1、年龄26-45岁，性别不限，同意至少一个区域工作地点外派；2、工作经验要求（满足以下几点其中之一即可）：A、2年以上星级酒店工作经验+1年以上连锁型酒店店长工作经验；B、2年以上经济、中端连锁型酒店店长工作经验（华住、如家、锦江之星、亚朵优先考虑）；C、1年以上挂牌四星级以上酒店总经理工作经验；（必须是挂牌四星级以上酒店）D、销售出身的单体酒店2年以上总经理工作经验；（单体酒店指除挂牌四星级以上酒店以外的其他酒店）E、格林、易佰、布丁、99等低端连锁品牌城区总以上岗位人员。此岗位为外派岗位，区域外派亦可，全国外派优先考虑。

• Training Manager 培训经理

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

岗位职责1.制定并完善酒店各项培训管理制度。2.协助上级进行全酒店各部门日常培训需求分析。3.负责新员工的入职培训工作。外请人员来店培训的服务工作。4.负责全酒店员工的公共外语、行业素质意识及酒店规章制度培训。5.收取各部门季度、月度培训计划、初审工作。6.协助上级培训各部门业务培训负责人培训技巧和知识。7.编辑最新酒店业管理和信息资料,向各部门和全体员工推荐公布。岗位要求1.3-5年培训工作经验，有IHG工作背景优先考虑。2.具有良好的沟通能力和协调能力。3.具有较强的文字综合能力和口头表达能力。4.能按照酒店经营发展对人才的需要，制订酒店总体培训规划和实施计划。5. 熟练的英语口语和写作能力。6.熟悉员工的规律、特点和岗位培训工作程序。

• Receptionist Supervisor前台接待主管

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

岗位职责1.执行工作指示，协助日常工作，熟练opera系统。2.参与各项服务活动，发现问题及时纠正。3.检查员工的仪表仪容、劳动纪律、行为规范和工作态度，使之达到部门要求。4.掌握酒店各项优惠政策和房价政策，了解客房状况和出租率。5.检查预订资料及ＶＩＰ通知单，合理安排宾客的入住。6.确保入住登记单详细、准确、清晰，符合有关部门的规定。岗位要求1.大专以上学历，有同岗位工作经验1年以上。2.熟悉前台的各项业务。3.精通前台的各项接待程序，沟通能力较强，解决工作中的各种疑难，处理各种投诉。4.性格开朗，有良好的个人修养，工作认真负责，作风正派。

• Electrical Supervisor 强电主管

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

岗位职责1.对派工单要准确无误地实施完成，并认真检查完成情况。2.掌握小组的各项工作，经常对组内负责的各类工作进行巡查，发现问题，及时处理。3.安排好预防性维修计划及巡查工作，严把质量关。4.掌握供电设备运行和照明情况，制定节电措施。5.精通强电、电梯等设备的维修、维护、保养工作经验。6.合理调配好供电、电梯的运行及安排好电修值班，在保证服务水准的前提下，尽力节能。岗位要求1.同岗位工作经验者优先考虑。2.熟悉强电系统运行维护管理工作，有较强的理论知识和动手能力。3.能够检查和指导本专业员工做好各项工作，有相关管理经验。

• Xianyan Team Leader 鲜艳西餐厅领班

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

岗位职责1.着装整洁、彬彬有礼，参加班组例会，服从上级指挥。2.掌握客情，负责接受宾客的电话和当面预定。3.做好餐饮前准备工作和餐后收尾工作，并做好本岗位的卫生清洁工作。4.热情主动的迎送宾客，按照服务程序将所有用餐宾客安排就座。5.熟悉菜单和酒水知识，掌握相应的服务技能。6.了解酒店内一切相关知识。随机回答宾客的所有问题。7.参加酒店和部门组织的各项培训活动。8.做好餐厅就餐人数，桌数，等营业的统计工作，并做书面记录。岗位要1.工作认真、细致、工作态度端正，有一定的公关和社交知识。2.有较好的语言的表达能力、讲话口齿清楚反应灵敏。3.身体健康、仪表端庄、气质较好。

• In Room Dining Service Supervisor 送餐主管

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

岗位职责1.定期培训本部门员工，不断提高服务技能和业务水平；2.及时处理客人投诉和员工之间的工作沟通问题，合理调解工作中的一切问题；3.上传下达公司的有关通知、规章制度、规定等一些文件；4.查看饮品、食品的出品要求，安排出单；5.认真记录好每天的出品情况。岗位要求1.熟悉菜肴酒水知识，送餐服务的工作规范及质量标准；2.熟知接待服务中的礼节礼仪；3.有较强的语言表达能力及推销能力；4.有同岗位工作经验者优先考虑。

• Service Attendant 服务员

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Mise en Place and Food Preparation准备食品Assist with receiving and storage of goods协助接收和存储物品Clean and maintain equipment and premises清洁并保持设备和物资的清洁Maintain hygienic standards and procedures遵守卫生规范和程序Assist with the preparation of functions and service协助职责和服务的准备工作Assist with cellar operations協助酒窖的工作Assist with the preparation of an outlet for service including:协助餐厅的服务准备工作：Cleaning of equipment清洁设备Sorting of stores equipment分类和存储设备Cleaning and maintaining glassware for service清洁并保持玻璃器皿的清洁以备使用Cleaning and maintain flatware for service清洁并保持餐具的清洁以备使用Cleaning and maintain china for service清洁并保持瓷器的清洁以备使用Preparing waiter stations准备服务台Preparing buffet service准备自助餐台Preparing service equipment and materials准备服务设备和材料Assisting with table preparation协助餐台的准备工作Establishes and maintains effective employee working relationships与员工建立并保持良好的工作关系。Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议。Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。

• Guest Services Center Agent 宾客服务中心接待员

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Process all incoming and outgoing calls accurately and courteously正确并礼貌地处理所有打进和打出酒店的电话。Records and controls accurately wake up calls准确记录并管理叫早服务。Pages guests in co-operation with concerned departments与相关部门合作，对客人进行呼叫。Records all entries on traffic sheets将所有条目记录到电话单上。Assists guests with international calls and directory queries协助客人处理国际长途和号码查询。Calls guests by name whenever possible尽量称呼客人的姓名 。Pages staff member when requested如有需要，对工作人员进行呼叫。Abides by principles of guest privacy遵守保护客人隐私的原则Handles guests needs or requests and reports complaints to the Telephone Supervisor满足客人的需要或请求，并向总机主管汇报投诉情况。Report on logbook daily每日记下工作日志。Bill call costs提供电话费单据。Aware of local telephone listings and frequently dialed numbers熟悉当地电话表以及常拨号码。Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations严格遵守处理紧急事件，如火灾、炸弹威胁和其它危机的标准政策和工作程序。Advises defects on switchboard equipment to Supervisor向主管汇报总机设备出现的问题。Maintains a clean work environment保持工作环境的清洁。Attends to all guest queries and requests promptly及时处理客人的所有问询和要求。Maintains detailed knowledge of the Hotel’s fire, life and safety system熟知酒店的消防、救生和安全系统。Maintains detailed knowledge on the Emergency Response Team and workings of the telephone room in this regard熟知紧急事件处理小组的相关情况以及电话室在此方面的工作方式。Maintain Hotel Information保管酒店相关信息。

• Bellman 行李员

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked    主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。Adhere to guest checking in and checking out procedures pertaining to baggage handling在与行李相关的问题上，遵守客人入住和退房工作程序。Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和优悦会会员。Assist arriving and departing guests by opening and closing car and taxi doors为来店和离店的客人开关汽车及出租车门。Maintain a spotless Porte Cochere and Drive way保持车辆门道和车道的清洁。Guide the guest to the Front Desk and wait behind the guest during the check-in.  Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk.  Without delay, escort the guests accordingly.将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。Be familiar with the layout of the hotel and memorize the preferred route for escorting guests熟悉酒店布局并记下陪同客人的最佳路线。Room the guest in accordance with hotel standards按照酒店标准带客人参观房间。Be familiar with the lift workings and emergency stairs 熟悉电梯和疏散楼梯的使用。Provide information to guests about the hotel facilities and services向客人提供关于酒店的设施和服务的信息。Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning保持大厅的整洁，如果需要大清扫的话应通知礼宾主管或行李领班。Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty上班时要保持好的发型，注意服装的干净，鞋要擦净并上光，并保持制服的整齐清洁。Help other employees in department, replacing them temporarily when necessary帮助部门内其它员工，如有必要则暂时代理他们的工作 。Keep the baggage room clean and in order before going off duty on each shift每次交班前均保持行李室的整洁。Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain当报纸送到后进行适当整理，然后按行李领班的要求将其送至客人房间。Operate Communicates equipment操作通信设备。Arrange transport and coordinate luggage负责安排交通并协调行李事宜。Manage the key system securely  对钥匙系统进行安全管理。

• Trainee 各部门实习生

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

• FO Trainee• 前厅部实习生• Housekeeping Trainee• 客房部实习生• F&B Service Trainee• 餐饮服务实习生• F&B Kitchen Trainee• 餐饮厨房实习生• Deliver service of high standard and in accordance with departmental standards and procedures.• 按照部门的规范和程序提供高标准的服务。• Establishes and maintains effective employee working relationships.• 与员工建立并保持良好的工作关系。• Grooming is impeccable and in accordance with ICHG personal   presentation standards.• 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔。• Take appropriate action to resolve guest complaints.• 正确处理客人的投诉。• Provide current knowledge of the services and facilities offered   by the Hotel, in order to provide reliable information to guests.• 熟知酒店服务项目和设施情况，以便向客人提供可靠的信息

• Sales Manager 销售经理

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Monitors competitors activities and assists in marketing intelligence 监督竞争对手的活动并协助监察市场动态。Refers sales leads to appropriate personnel within the InterContinental Hotels Group在洲际酒店集团的范围内将销售线索提供给适合的人员。Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business根据在销售策略中既定目标，向新的、现有的、有可能的客户进行销售，并与其谈判商定最适合的价格以争取最大的利润。Develop and maintain a regular pattern of sales calls, meeting with principals of target market 设立和保持定期的销售拜访模式，与目标市场的主要人物会面。Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business根据酒店的营业需要，与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。Builds profile within local market place through attendance at various events and local market place通过参与当地市场的各种活动在当地市场上树立良好形象。Travel when required to promote the hotel and develop potential business需要时出差对酒店进行推销，发展潜在的业务机会。Analyses sales mix and likely impact on hotel goals分析销售综合计划和可能对酒店目标产生的影响。Implement direction from Director of Sales and Marketing and Regional Managers按市场销售总监与地区经理们的指示执行相关工作。

• Welcome Host 迎宾司仪

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Welcomes and warm greeting to guest who arriving at the hotel  热情问候酒店的宾客，对其到店表示欢迎Prepare daily arrival reports and remember VIP or frequent stay guests name. Try to address each guest by their name. 准备好当天工作报表并熟记VIP客人和经常入住宾客的姓名。尽可能在对客时能称呼客人的名字。Taking care of revolving door at entrance, especially when children go through it, conduct efficient action when children stuck in and call for further emergency first-aid service to Guest Service Manager关注酒店的旋转门，在有儿童通过时需小心，在发生问题和有紧急事件发生时做出快速反应并及时通知酒店的宾客服务经理。Remain current-in all hotel information: events, promotion etc. Answer guests inquiries on Hotel facility and city information.在休息轮换时，协助贵宾接待厅同事一起帮助客人办理入住，问候贵宾，回头客Assumes other duties as assigned by the Front Office Manager / Director of Rooms / Executive Assistant Manager. 执行可能由前厅部经理/房务总监/行政助理经理安排的任务

• Guest Service Agent 宾客服务接待员

• 厦门海沧融信华邑酒店
• 2019-10-17 11:53:02

Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。Maintains cashier float and ensures accurate daily report of all money received熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard力争保持酒店的高标准，特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性，并重视酒店的健康和安全隐患等问题。

• 财务总监

• 明宇商旅
• 2019-10-17 11:37:44

工作地点根据项目情况确定，须同意异地工作 岗位职责1.督促酒店建立健全的会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。2.督促酒店建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。3.审核酒店拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案。4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。5.审核酒店财务报告，评价和报告其经营管理业绩。与酒店总经理一起，共同对财务报表和报告的质量负责。6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性（对外、对外）支出；对酒店授权范围内的贷款担保事项负责。岗位要求1.财务管理、会计、金融相关专业、大专及以上学历；2.具有5年以上财务负责人工作经验，熟悉酒店财务管理模式；3.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备熟练的计算机应用知识。4.熟练运用会计电算化，熟练使用财务软件。5.具有一定的外部关系协调和统筹管理能力。6.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

• 总经理（酒店） General Manager

• 明宇商旅
• 2019-10-17 11:37:44

此岗位为明宇商旅新酒店项目储备人才岗位，工作地点将根据明宇商旅需要调配，若您有倾向的工作区域，请提前告知我们，谢谢。 岗位职责： ·制定财务和运营计划并监督其执行情况，从而支持酒店和运营部门总体目标；制定年度预算和业务规划，对提高酒店资产的投资改进予以建议，从而确保酒店能够达到品牌的要求。 ·监督服务质量，确保为所有客人提供最优质的服务和无比的关怀，这包括及时对客人的要求予以回应和有效处理客人的投诉等顾客满意度的问题。 ·通过对酒店外观形象的维护，建筑维修及卫生清洁，确保酒店各方面的产品质量和服务标准达到要求。制定并持续执行预防性维修计划以保护酒店的实物资产。 ·监督销售计划的制定与执行以及收益管理工作，从而使营业收入，平均每间客房收入和入住率达到最高水平。通过对市场变化的预测和计划，最大程度的获取客房收入及利润。确保策略性的拓展市场机会，以及制定战略性的销售方案。 ·通过确保最有效的利用酒店宴会和餐厅空间及最经济有效的管理酒店的餐饮商户使酒店最大程度的获取餐饮收入。 ·同明宇商旅密切合作来确保酒店各个岗位上的员工配置与工作量和生产力相符。最大程度的发挥培训的作用，以及策划如何提高工作效率，改进酒店的经营和服务表现。 ·建立并维护同社区主要成员的友好关系，确保在当地社区树立起酒店的形象。确保用积极的态度处理社区和媒体的询问，在遇到敏感问题时应提交给地区和集团的公关部门处理。 ·按要求明宇商旅提供与计划对照的财务和运营表现的常规性和临时性信息以及状况报告。 ·监督保安工作以确保为酒店的顾客，员工及资产提供安全可靠的环境。确保达到品牌的各项标准。 ·建立并完善酒店人力资源部门的职能，从而确保激发员工斗志，为员工提供培训及发展机会，管理工资和福利，遵守政策法规和各项程序以及酒店所在地的劳工法。 同员工和当地的工会(如有的话)培养积极的关系。 ·促进为员工提供积极进取的工作环境的建设。通过正式和非正式会议，讨论和工作业绩评定予以不同级别的员工指导。 ·同员工一起有效的讨论有关文化和工作环境的问题，从而为员工及顾客的体验带来正面影响。 ·时刻倡导品牌文化，为有要求的客人，开发商和业主以及洲际酒店集团的人员提供从品牌角度出发的现场参观。 ·对范围广泛的营销计划和收益管理的效果进行测量，使酒店尽可能进入不同层次的细分市场，并使酒店的收入多源化。 任职要求 ·5-10年高层综合运营管理职位经验或一些先前的综合管理经验，或一些与此相当的教育与工作经验结合的背景。 ·富有在竞争激烈的市场中运营酒店的背景。 ·具有出色的领导风格能够吸引队伍。 ·深刻了解市场并能够最大程度的获取利润。 ·具有敏锐的商业头脑。 ·拥有创造最佳成绩的热情。 ·拥有带领团队实现目标很强的领导技能。 ·具有管理复杂关系的能力。

• 人力资源专员HR Officer

• 厦门日航酒店
• 2019-10-17 11:35:02

岗位职责：1、办理员工入职、离职手续；2、人力资源系统的日常维护及数据更新；3、办理各类文件的收发、登记、阅签、清退、整理、归档、保密工作； 4、负责酒店员工的差旅机票预订及住宿的安排； 5、负责人力资源部各分部的采购下单、收货登记、协助部门资产盘点审核、费用报销等工作； 6、负责人力资源办公室的日常管理工作，来访接待、收发传真、考勤登记、接听电话等工作；7、负责部门会议的筹备、会议通知的拟写、下发工作，负责会议记录和文字材料的整理等；8、负责收集有关信息，向领导提供信息参考； 9、协助人事部负责员工宿舍、更衣室、医务室的管理工作； 10、协助酒店员工活动的组织及开展工作； 11、完成上级可能交付的其它相关工作内容。 任职资格：1、男女不限，23-28周岁，专科以上学历，有在酒店运营部门实习经验或人力资源工作经验优先；2、具有良好的书面、口头表达能力，亲和力佳，沟通领悟能力强；3、具有较好的应变能力和服务意识；4、具有工作原则性，较好的执行力，有良好的职业素养；5、有强烈的责任感和敬业精神，做事严谨，能承受工作压力；6、熟练使用各类常规办公软件；7、有明确意向长期在人力资源方向发展；8、具备英语书面文书基础。福利待遇：※ 月休8天，享有法定节假日※ 健康美味的免费工作餐+每月员工自助美食节※ 宽敞舒适、设备齐全的员工宿舍，宿舍交通便利，步行直达※ 无论住宿与否，均享有住房补贴※ 夜班津贴、两头班津贴※ 每年递增的店龄津贴※ 享受年终十三薪福利※ 缴交养老保险、医疗保险、工伤保险、失业保险、生育保险及住房公积金※ 每月生日福利、培训奖励、优秀员工奖励※ 带薪年假、带薪病假、婚假、产假等各类福利假期※ 婚礼/生育礼金、住院慰问、丧礼慰问金※ 各类丰富多彩的在职培训及员工活动※ 集团晋升、调任机会/良好的职业发展规划及平台

• 中端酒店总经理（全国）

• 东呈国际集团
  最佳雇主

  最佳雇主
• 2019-10-17 11:04:35

岗位职责:岗位职责:1、全面负责怡程、宜尚、柏曼品牌分店的筹备开业、运营管理、服务、营销、安全等综合管理工作；2、制定并良好履行酒店的经营预算，实现营业收入、利润和RP指标；3、维护好社会关系，为酒店运作创造良好经营环境做出贡献；4、建立团队，带好团队，尽职的落实品牌标准，提升酒店的品牌影响力和整体运营能力。任职资格:1、在国内一线中档连锁品牌任筹备开业和运营店长经验，具备综合管理能力；2、具备较强的营销能力、综合管理或者服务管理能力两项特质；3、招聘区域（区域内调配）：广东省内4、大专以上学历，年龄40岁以内；5、薪资标准：15000-22000元/月（底薪+绩效合计），奖励及提成部分另计。

• 宜尚plus酒店总经理

• 东呈国际集团
  最佳雇主

  最佳雇主
• 2019-10-17 11:04:35

岗位职责：1、根据执行标准，全面负责酒店日常经营和管理工作； 2、品牌营销理念的经营及传播推广； 3、酒店人才队伍的梯队建设及培养； 4、各大经营指标的完成； 5、酒店经营证照及经营关系的管理及维护；任职要求： 1、热爱生活，3年及以上营销工作经验； 2、对从事酒店行业充满高度热情； 3、具有较强的沟通领悟能及学习能力，良好的职业修养； 4、有连锁或星级酒店同职工作经验优先；