· To prepare, along with his outlet teams, a yearly Marketing Plan for each outlet, this is on the basis of the yearly business plan.和他的部门团队一起,准备每个部门的年度营销计划,作为年度营业计划基础。· To ensure that an effective marking approach is applied to all outlets in his Food and Beverage Operations.确保一个适用于所有餐饮运作部门的有效营销方法。· To continuously seek ways to management in the outlet to maximize revenues and profit.想法设法,管理餐厅部门的收入和利润最大化。· To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the outlet management team accordingly.充分了解市场对餐厅各部门的需求和期望,确保各餐厅管理团队对于相应产品线(菜单)的开发。· Follow guidelines in Corporate F&B standard manual for each outlet.遵循每个餐厅的餐饮标准手册。· Through detailed, hands on and direct supervision, ensures that the guidelines are followed.通过详细、交接和直接监督,确保遵循指导方针。· Maintains quality goals by following up, eye for detail, following reports and guest comments, Medium reports, mystery shoppers.维护并跟踪质量目标,关注细节,跟进报告和客人的评论、媒体报道、神秘者。· Stays informed for local, regional, national trends by reading, visiting competition, magazines, etc.通过阅读,观察竞争对手,杂志等等了解本地、地区、国家发展趋势。· Responds effectively to internal audit reports, investigation following guest comments.有效地回应内部审计报告,跟进客人的评论的调查。· Establish personal procedures for promotion nominate Talent of the month, follow up on F&B manual induction, job chat, 90 days reviews and yearly review.制定个人的晋升计划,每月任命月度优秀人才,跟进餐饮手册培训,工作结构图,进行90天回顾和年度评估。· Organizes outlet teams’ monthly meeting.组织餐厅各部门团队月度会议。· Reports any problems to the Director of Food and Beverage.向餐饮总监汇报所有的问题。· Liaise with Mangers daily to ensure desired equipment requirements are ready and available.每天联系餐厅经理以确保所需设备准备好,且可以随时使用。· Complete all duties and ensure a hand over for day off is given.完成所有任务,确保休息日之前做好交接。· Liaise with supervisors 2 hours before operations commence to assure correct flow of service demands.在操作开始前2小时与主管沟通好,以确保正确的服务流程。· Organizes weekly front of house & back of house tour for cleanliness, Hygiene and maintenance.组织每周对营业区和后区的卫生清洁和维护检查工作。· Assists the Director of F&B in the recruitment process for F&B department.协助餐饮部总监开展餐饮部门的招聘过程。· All Talents are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.所有人才在工作中都必须服从直属上司所发出的一切合理要求,并在正规场合一定时间里完成工作。· All Talents may be assigned to other duties in the hotel as and when required by business levels.所有人才都要求体现酒店节能意识并有效地操作节约成本的程序。