1. Be responsible for the maintenanceof birthday records of all Team Memberand to facilitate the arrangement of monthly to include preparation of birthdaycards and organize venue for the birthday party.
负责更新员工生日纪录及安排每月生日聚会。
2. Assist L&D Manager to set up Team Member’s activates’ group todesigns and organizes or arranges various sorts of team member activities.
协助学习与发展经理建立员工活动小组,设计并组织安排各类员工活动。
3. Monitors attendance records of all language/training classes accordingto Hilton training standard and align with QA & People Audit checkprocedures.
根据希尔顿培训标准与质量审计及人力资源审计要求,监督所有课程培训记录。
4. Conducts language courses and other training programs as assigned.
组织语言培训及其他培训项目。
5. Organizes and coordinates Orientation Program for all newly hired TeamMembers.
组织协调入职培训课程。
6. Sets up classroom, prepare handouts and training materials.
准备培训用品,包括培训教室摆设、培训资料及学员手册等。
7. Administers Global (learnship) English accounts.
管理全球英语帐号的使用。
8. Administers trainings of all departments and conduct monthly audit forDepartmental trainers.
管理各部门培训并对部门培训师进行月度审计。
9. Conduct Grooming spot check and takefollow-up actions.
进行仪容仪表检查并进行跟进。
10. Collects job skills checklist, trainingplans, training reports and other related training document from all departments to compile the Trainingsection of monthly HR Report.
收集部门工作技能检查清单、培训计划及培训报告等培训文件,完成HR月度报告中的培训内容。
11. Prepares and publishes all posters& memos regarding training courses or related matters.
准备并发布培训或其他相关海报、通知及备忘录。
12. Ensures that the HR Office and TrainingRoom are kept clean and tidy at all times. Ensures all kinds of trainingequipment are kept in good condition.
确保人力资源部办公室与培训教室的整洁,确保培训设备的完好。
13. Designs and maintain the Trainingsection of the Notice board.
设计并定期更新培训部布告栏。
1.Conduct a hotel-wide yearly training needs analysis and develop (with department heads’ input) an annual Training Plan that supports and contributes to business needs.
根据培训需求调查,进行酒店全年度培训需求分析,并制定年度培训计划,支持酒店业务拓展需求。
2.Administers the Training and Education Budget in keeping with HR Policy guidelines.
依照人力资源政策指南,管理培训和教育经费预算。
3.Communicate, plan & manage the implementation of HR/Training and Development initiatives to Team Members in accordance with HR strategies & priorities.
根据人力资源战略和优先顺序,传达、规划并管理旨在提高员工的积极性的人力资源培训和发展的实施。
4.Strictly follow , implement and monitor the training items on Quality Assurance (QA) checklist and Brand Training Requirement and ensure those training can be completed by relative leaner group within the required time range.
严格执行和监督QA检查表及品牌培训要求,保证相关学员在时间范围内按照要求完成其对应课程。
5.Assists in the selection of Departmental Trainers, then trains and develops them through ongoing workshops and monthly meetings.
协助进行部门培训师的选拔,并对其进行正在进行的培训课程和每月部门培训师会议等的培训。
6.Plans, implements, and coordinates periodic safety training events and actively promotes safe work practices as an integral part of all skills training.
规划、实施并协调定期的安全培训,并将安全工作提案例作为技能培训的组成部分进行积极提升。
7.Joins with the Director of Human Resources and respective Department Head in orienting and acculturating new team members.
与人力资源部总监及各部门主管配合参加对新员工进行的入职培训。
8.Proactively shapes a service-oriented culture within the operation that predisposes employees to take responsibility for guest satisfaction. Provide related Training and support to help SALT improvement as good Business Partner.
积极形成以服务为导向的酒店文化,使得员工以顾客满意为己任。关注SALT趋势,并协助营运部门做好有助于宾客满意度提升的培训与支持。