[岗位职责]
1.负责酒店所有物资(食材、酒水饮料、客房用品、布草、工程耗材、办公用品等)的验收、清点、核对工作,严格按照采购订单、报价单及质量标准把关,杜绝不合格品入库。
2.核对物资的数量、规格、型号、保质期、品牌等信息,与供应商送货单、酒店采购单三方核对一致,签署验收单据。
3.对生鲜、冷链类物资,优先验收并监督温控情况,确保符合食品安全标准;对易碎、贵重物品,重点检查外观及完整性。
4.协调各部门(餐饮部、客房部、工程部等)收货人到场验收,明确验收责任,避免推诿。
5.及时整理验收单据,录入酒店系统或库存管理系统,确保收货数据与系统记录实时同步,做到账实相符。
6.处理不合格物资的退换货流程,开具退换货单据,跟踪供应商补货或退款进度,确保问题闭环。
7.严格执行酒店食品安全管理制度,做好冷链物资验收记录,配合市场监管部门及酒店质检部门检查。
8.根据业务和酒店的需要,随时增加的其他职责和任务。
[Job Responsibilities]
1.Responsible for the inspection, counting, and verification of all hotel materials (including food ingredients, beverages, guest room supplies, linens, engineering consumables, office supplies, etc.), strictly adhering to purchase orders, quotation sheets, and quality standards to ensure that non-conforming items are not accepted into stock.
2.Verify the quantity, specifications, models, expiration dates, brands, and other information of materials; conduct a three-way reconciliation among the supplier's delivery note, the hotel's purchase order, and the actual received goods, and sign off on receiving documents upon confirmation.
3.Prioritize the inspection of fresh and cold-chain items, monitor temperature control conditions to ensure compliance with food safety standards; for fragile and high-value items, pay special attention to their appearance and integrity.
4.Coordinate with receiving personnel from various departments (e.g., Food & Beverage, Housekeeping, Engineering, etc.) to conduct joint inspections, clearly defining inspection responsibilities to avoid disputes.
5.Organize receiving documents in a timely manner, enter data into the hotel system or inventory management system, and ensure that receiving records are synchronized in real time with system data to maintain accuracy between physical stock and system records.
6.Handle the return/exchange process for non-conforming materials, issue relevant return/exchange documents, and track the supplier's resupply or refund progress to ensure the issue is properly closed.
7.Strictly implement the hotel's food safety management system, maintain inspection records for cold-chain materials, and cooperate with market regulatory authorities and the hotel's quality inspection department during audits.
8.Undertake any additional duties and tasks as required by business operations and hotel needs.
[岗位要求]
1.3 年以上酒店或餐饮行业收货管理经验,熟悉酒店各类物资验收标准及流程掌握酒店物资分类知识,熟悉生鲜、冷链、客房用品、工程耗材等不同品类的验收要点,具备基本的质量鉴别能力。
2.熟练使用及店库存管理系统,能独立完成数据录入.台账制作及报表统计。
3.了解食品安全相关法律法规(如《食品安全法》),具备冷链物资验收及食品安全风险防控意识。
4.年龄:25-45 岁,身体健康。
[Job Requirements]
1. 3+ years of receiving management experience in the hotel or catering industry, with a solid understanding of acceptance standards and procedures for various hotel materials; familiar with the classification of hotel supplies and the key inspection points for different categories such as fresh produce, cold-chain items, guest room amenities, and engineering consumables, and equipped with basic quality assessment capabilities.
2. Proficient in using hotel inventory management systems, capable of independently completing data entry, maintaining ledgers, and generating statistical reports.
3. Knowledge of food safety-related laws and regulations (e.g., the Food Safety Law), with an awareness of cold-chain material inspection procedures and food safety risk prevention and control.
4. Age: 25–45 years old, in good physical health.