•Maintain confidentiality at all times on all matters.在任何时候都保持所有事件的机密性.
•Understand the responsibilities of other units and departments and
co-operate with them.了解其他团体和部门的工作职责，并与他们合作。
• Understand the responsibilities of other units and departments and co-operate with them
了解其他团体和部门的工作职责，并与他们合作。
• Takes charge of the personal file filing system and keeps all the files in a good system.
确保管理人员的档案及其他文件的有效管理。
• Maintains effective internal communication with TMs, Provide necessary information and explanations to TM in the time correctly and accurately as required..
保持和员工的有效沟通，为员工的询问提供准确而正确的回答及解释
• Assist in managing team member Locker room, make sure meet hotel’s cleanliness standards.
协助管理员工更衣室并确保符合酒店的卫生标准。
• Assist in the organization of the TM activity and recreation
协助部门组织员工活动。
• Check with the monthly internal helper attendant record and payment.
负责确认月度内部帮工的考勤数据及付款。
• Check with the out-scouring attendant record and payment.
负责确认月度外包员工的考勤数据及付款。
• Check with the part time meal voucher issue.
负责确认临时帮工的餐券发放与登记。
• Monthly report for team member’s reward and punishing record.
月度员工奖惩纪录汇报。
• Maintains and update the team member notice boards, posters, and other forms of this kind communications in time.
负责维护及更新员工告示栏，各种通知及其他形式的公众沟通材料。
• Implements the hotel P&P regarding the team member salary and benefits
执行酒店的工资福利政策。
• Implements the hotel P&P regarding the team member leave.
执行酒店的休假政策与审批。
• Implements the on boarding program.
根据标准执行酒店入职计划项目并完成员工的入职手续。
• Maintains and update the team member notice boards, posters, and other forms of this kind communications in time.
负责维护及更新员工告示栏，各种通知及其他形式的公众沟通材料。
• Implements resignation staffs procedure and draft certification.
执行酒店离职员工的管理流程，出具相应证明文件。
• Check with the monthly internal staffs attendant record and related payment.
负责确认月度内部员工的考勤数据及相关付款。
• Check with the monthly annual leave and compensation leave status.
负责确认月度内部员工的年假及补休情况。
• Develops and maintains current payroll processing procedures
制定并维护当前薪金发放流程。
• Maintains confidentiality at all times and maintains strict practice of office lock up and security of information
在任何时候都要对薪金保密，并严格执行办公室出入及安全制度。
• Performs payroll processing and month end closing of payroll
完成五险一金的统计以及月末结算工作。
• Ensure overtime claims are supported by proper approval and authorization；
确保加班得到正式批准和认可。
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave；
统计发放薪金的依据，如工作时间、起止日期、换班、休假、病假及事假等。
• Attend to team member enquiries in relation to pay issues
回答员工对薪金发放的质疑。
• Assist to handle team members’ pension and benefit issue.
协助处理员工保险福利等事宜。
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, etc.
核对薪金中自动扣除项目，如养老保险金和住房公积金等。
• Coordinates with outside data processing company as requested.
与外部的数据处理公司保持良好的合作关系。
• Assist to dealing labor hurt and other compensation/ allowance
application issues.
负责处理工伤及其他补贴的申领事宜。
• Engages in competitor compensation surveys at request of HRM.
根据人力资源部经理的要求，配合竞争对手关于薪金的调查。
• Coordinates with other departments as necessary, be responsible for HR daily documents delivery.
与其他部门保持良好的合作关系，并负责人力资源部日常文件投递与归口工作。
• Assist to handle application of visa, work permit, residence permit for expatriates.
协助办理外籍员工签证、工作许可及居留许可等事宜。
• Updates monthly HR attendant record
and related report
更新人力资源部考勤数据及相关的人力资源报告。
• Input and updated all the team member information into the HR-Link system.
确保所有人员信息在人力资源系统中有效更新。
• Maintains staff dormitory in proper state of cleanliness and tidy and hygiene
保持员工宿舍的干净、整洁和卫生的状态
• Maintains manager dormitory’s equipment in proper state of cleanliness and repair
保持经理宿舍内的宿舍用品的清洁和保养状态
• Complies with Hotel’s health, safety and hygiene policy and adheres to conduct personal grooming and
• hygiene standards
遵循酒店健康/安全/卫生的政策，严格注重个人仪表及卫生
• Maintain stock levels
维持库存在一定的水平，并确保盘点的准确性
• Recycle where possible
最大限度地重复利用所有资源
• Calculate monthly dormitory fee and submit the payment.
计算月度宿舍费用并提交付款表，如宿舍水费、电费、租金、税费等
• Ensure the dormitory contract in most updated.
跟进宿舍合同的续签与签订。
• Manage the dormitory linen in order
管理宿舍布草，跟进布草的发放与收回、赔偿等。
• Manage the dormitory items in order.
管理宿舍物品，跟进物品的发放与收回、赔偿、报修等。
• Organize dormitory monthly check. Keep in touch with related staffs to improve the dormitory living conditions.
组织宿舍月度检查。与员工保持沟通，确保住宿状况的持续提升。
• Implement the hotel P&P regarding the team member healthy certification.
根据酒店政策管理员工的健康证事宜。
• Complete the procurement of departmental items and assist the hotel to complete the procurement of
first-aid kits and medicines.
完成部门物品采购事宜，协助酒店完成急救箱药品采购事宜。
• Assist the staff canteen to complete departmental documents and procurement matters.
协助员工餐厅完成部门文件及采购事宜等。
• Responsible for the repair and follow-up work of the department and dormitory.
负责部门及宿舍的报修及跟进工作。
• Set team goals in consultation with team members according to hotel/department goal, policies and practices.
根据酒店/部门目标、政策和实际情况与团队成员共同设立团队目标。
• Maintain personal presentation to hotel and IHG standards.
根据酒店及洲际集团标准保持个人形象。
• Ensure all reporting and servicing deadlines are met in a timely basis.
保证按时完成各项报告及上级分配的各项工作。
