JOB RESPONSIBILIES【岗位职责】 1.Management will ensure all fitness equipment preventive maintenance program is conducted on a regular scheduled basis, to maintain safety standards in accordance to the manufacturer’s operating manual. 管理人员应确保所有的健身器械定期进行预防性维护保养，根据营运说明书来确保安全标准。 2.All gym equipment will be checked daily by qualified employee for any visible damage or wear and tear. Any equipment found not working will either be repaired immediately, or removed from operation. Scheduled preventive maintenance will take place on an on-going basis. 有资格的员工每天检查所有的健身器械的磨损和损耗，发现任何损坏器械应立即维修或移走。定期维护保养应长期进行。 3.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception 严格遵守服务流程和品牌标准，向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度 4.Be familiar with all special promotions, such as seasonal package programs, frequent flyer programs and Marriott information programs. 熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及万豪集团会员等信息计划。 5.Fitness equipment will reflect the latest technology and maintenance, for the use and enjoyment of guests. Appropriate music and volume, lighting levels, adequate ventilation, and appropriate temperature are important to provide relaxation and comfort. 健身器材将体现最新的技术和维护，供客人使用和享受。适当的音乐和音量、照明水平、充足的通风和适当的温度对于提供放松和舒适很重要。 6.Ensure a high level of guest recovery form guest complaints 高效率处理客人投诉 JOB SPECIFICATION【岗位要求】 1.Good communication  良好的沟通技能 2.College degree or above 大专及以上学历 3.2 years Recreation management experience in a similar size hotel. 应具备在相当规模酒店2年康乐部管理工作的经验 4.The Red Cross first aid license 红十字急救证 5.Life-saving certificate 救生证