·
Thorough knowledge of the establishment’s facilities and personnel
involved
有关设施和参与人员的全面知识。
·
Good knowledge of food service techniques and menu contents
很好地了解食品服务技巧和菜单内容。
·
Maintains a professional and friendly attitude towards guests during
contact
在为客服务过程中,保持职业化的友 好态度
·
Ensures a clean, professional appearance
according to hotel grooming standards
确保整洁,职业化的个人形象符合酒店的仪表着装标准。
·
Acquainted and familiar with the use of all electrical and mechanical
equipment in the kitchen and observes
the safety precautions when handling
them
熟练掌握厨房电器设备的使用方法,操作时要注意安全防范。
·
Practices the hygiene and sanitation procedures set by the hotel when
handling food
进行食品操作时,执行饭店制定的有关卫生的程序
·
Ensures proper use and cleaning of equipment in order to prolong the use and prevent damage
确保设备的正确使用和清洁,以延长设备使用寿命,防止损害。
岗位职责
1. To have complete knowledge on the food / beverage / service available in sections appointed.
具备有关指定部门的食品/酒水/服务方面的所有知识。
2. Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed.
始终如一地保持指定餐厅的食品/酒水/服务/清洁度。
3. Constantly obtain customer feedback during operations to ensure satisfaction.
在运营中不断地收集客人的反馈意见,以确保令客人喜出望外。
4. Ensure effective communication within sections appointed and with other divisions.
确保指定部门内部及其与其它大部门之间的有效交流。
5. Observes staff individual performance / grooming / punctuality, and performs staff appraisals / disciplinary actions if required.
考察员工个人的工作表现/仪表着装/不迟到、不早退,对员工的工作表现/规范动作(如果要求的话)进行评估。
6. Liaise with Stewarding department on quarterly inventory taking / costs / breakage.
与管事部联系有关季度库存的收货/成本/损坏的情况。
岗位要求
1. Neat appearance
良好的仪容仪表
2. Oral and written in English and Chinese
良好的中英文书写能力和口语能力
3. Minimum 2 years experience in an international class hotel
在国际酒店有至少2年的相关工作经验
4. Team pleyer with motivator and self starter.
鼓励他人,严于律己具备团队合作精神
5. Computer knowlegeable 相关电脑知识
6. Finance Knowlegeable 相关财务知识