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  • 宁波 | 10年以上 | 大专
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 上海-闵行区 | 10年以上 | 大专
    • 五险一金
    • 带薪年假
    旅游/养生地产 | 100-499人
    • 投递简历
    1、全面统筹会所的经营管理工作,按照5星+的标准,建立、健全会所的工作流程和服务标准,带领团队对会所进行高效、高质量的运行; 2、根据公司的发展和规模简历匹配的组织架构,明确岗位职责,贯彻各项规章制度。 3、分析、拟定会所各阶段经营目标及行动计划,并指导各业务条线负责人完成。 3、了解市场同类产品营运动态,确定运营目标、提升品牌形象,及时掌握会所经营状况及相关数据等; 3、按照会所的服务流程及规章,加强对人员进行培训、培养以及监督管理。以客为尊,及时收集宾客建议,不断提高服务标准。建立一支优质高效、有竞争力的经营团队; 4、建立和完善会所的企业文化和核心价值观,形成特色、增加亮点,创建华东区会所的标杆。 任职要求: 1、大专以上学历,45岁或以下,英语可作为工作语言; 2、具有5年以上五星级酒店或高端会所、大型康体类俱乐部的全面运营管理经验; 3、耐心细致,品位高雅,善于与宾客沟通并提供高水准的服务; 4、对于会所有熟练的运营管理能力,有较强的组织协调、沟通能力及应急事件处理能力; 5、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。
  • 上海 | 10年以上 | 大专
    • 五险一金
    • 带薪年假
    旅游/养生地产 | 100-499人
    • 投递简历
    工作地点:常州市武进区天安元城房地产发展有限公司 岗位职责:  1、全面统筹会所的经营管理工作,按照5星+的标准,建立、健全会所的工作流程和服务标准,带领团队对会所进行高效、高质量的运行。 2、了解市场同类产品营运动态,确定运营目标、提升品牌形象,及时掌握会所经营状况及相关数据等。  3、按照会所的服务流程及规章,加强对人员进行培训、培养以及监督管理。以客为尊,及时收集宾客建议,不断提高服务标准。建立一支优质高效、有竞争力的经营团队。  4、建立和完善会所的企业文化和核心价值观,形成特色、增加亮点,创建常州乃至华东区会所的标杆。  任职要求:  1、大专以上学历,45岁或以下; 2、具有5年以上五星级酒店或高端会所、高尔夫球俱乐部、康体类俱乐部的运营管理经验;  3、耐心细致,品位高雅,善于与宾客沟通并提供高水准的服务;  4、对于会所有熟练的运营管理能力,有较强的组织协调、沟通能力及应急事件 处理能力;  5、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。 工作地点:常州市武进区天安元城房地产发展有限公司
  • 城市经理

    1.5万-2万
    杭州 | 5年以上 | 大专
    国际高端酒店/5星级 | 50-99人
    • 投递简历
    岗位职责: 1. 酒店相关业务拓展:负责所在城市酒店相关业务的市场开发,制定区域业务拓展策略,完成年度营收及利润目标; 挖掘企业客户需求,提供不同酒店项目制人才供应等解决方案; 开拓并维护客户资源(如行业协会、政府机构等),建立长期合作关系。 2. 合伙人招募与管理: 主导城市级合伙人(代理商、渠道商、个体服务商等)的招募、筛选及签约,搭建本地化合作网络; 制定合伙人培训计划,提供业务支持(如政策解读、合同模板、风险管控等),提升合伙人业务能力; 定期评估合伙人绩效,优化合作机制,解决合作中的纠纷与问题。 3. 项目全流程管理: 统筹酒店相关项目的落地执行,包括需求对接、人员招募、合同签订、薪酬结算及风险合规管控; 协调内部团队(运营、法务、财务)与外部合作伙伴,确保项目按时交付并满足客户要求; 监控项目成本、利润及回款进度,定期输出经营分析报告,提出优化建议。 4. 城市业务运营与团队建设: 搭建并管理城市业务团队(销售、运营、客服等),制定绩效考核标准,推动团队目标达成; 根据当地市场特点,设计差异化竞争策略(如定价、服务包、促销活动等),提升市场份额。 5. 行业政策与风险把控: 跟踪劳动法规、社保政策及行业动态,规避业务的法律风险; 处理客户投诉及纠纷,维护公司品牌形象。 任职要求: 1.基本条件: 大专及以上学历,5年以上人力资源服务、酒店等行业经验优先,3年以上团队管理经验; 2.熟悉业务流程(招聘、合同、薪酬、社保等),具备丰富的企业客户资源或本地化渠道资源。 3. 加分项: 有餐饮、保洁、客房等酒店行业大客户服务经验者优先; 熟悉劳动合同法等相关法律法规; 具备基础财务知识,能独立核算项目盈亏。
  • 营销经理

    8千-1万
    乐山 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 美女多
    全服务中档酒店/4星级 | 50-99人
    • 投递简历
    岗位职责 全面负责公司婚宴、寿宴及高端社餐的市场营销工作,制定并执行年度、季度及月度营销计划,达成业绩目标; 深入分析市场趋势与客户需求,精准定位目标客户群体,策划并落地具有创意与吸引力的主题营销活动,提升品牌知名度与市场占有率。 维护并拓展客户资源,建立长期稳定的客户合作关系,提供个性化服务方案,提升客户满意度与忠诚度,促进客户二次消费及口碑传播。 管理并带领营销团队,制定团队目标与绩效考核标准,组织专业培训与经验分享,提升团队整体业务能力与执行力。 与餐饮、策划、设计等部门紧密协作,确保营销活动与产品服务无缝衔接,为客户打造高品质宴会体验。 定期进行市场调研与竞品分析,收集行业动态与客户反馈,及时调整营销策略,保持市场竞争力。 任职要求 具有 3 年以上餐饮行业营销工作经验,2 年以上婚宴、寿宴或高端餐饮营销管理经验,熟悉宴会市场运营模式与客户需求。 良好的商务谈判与沟通能力,能够与客户、合作伙伴及内部团队进行高效沟通与协作。 具备良好的行业资源与客户人脉者优先。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 万宁 | 8年以上 | 本科
    • 五险一金
    • 包吃包住
    • 人性化管理
    • 年底双薪
    • 技能培训
    • 带薪年假
    • 领导好
    • 节日礼物
    • 岗位晋升
    • 员工生日礼物
    • 投递简历
    岗位职责: 1、参与酒店前介,从项目定位、设计提资到策划定位;  2、负责酒店开业筹开及开业后运营管理; 3、参与酒店品牌建设及市场推广,拓展客户资源,提高酒店市场占有率; 4、制定运营策略,建立运营标准系统,监控酒店运营情况并评估经营效果; ‌ 5、建立酒店运营管理制度,确定机构设置,部署各部门落实执行;  任职资格:  1、本科及以上学历,8年以上酒店行业工作经验,3年以上度假酒店运营管理经验;  2、年龄40岁以内,有【非标】酒店经验,灵活度高,接受新模式新理念; 3、具备酒店前期筹建及筹开经验优先,擅长处理内外部关系及突发事件; 4、熟悉度假型酒店运营体系、流程规范和市场情况,了解度假酒店的产品及服务。
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