Job Summary 职位简述 § The Retail Clerk will work on a rotation basis within the Atlantis Brand Retail Outlets. The rotation is based on sales performance and will involve working indoors and outdoors across the resort. § 零售员工将在亚特兰蒂斯品牌零售店内轮流工作。 轮换是基于销售业绩，将涉及整个度假村的室内和室外工作。   Key Duties and Responsibilities 主要义务和职责 § Delivering service standards as per the companies and departments standards § 按照公司及部门标准进行服务 § Meeting individual revenue targets (sales) on the shop floor on a daily basis. § 每天完成店铺及个人销售目标 § Ensure process is followed to minimize stock loss – damages/returns and exchanges follow up the policies and procedures set. § 确保遵循流程最大程度减少库存损耗-损坏赔偿和交易严格按照所设定政策及流程执行 § Promote effective communication and adequate information flow within the assigned store with your colleagues and Team leaders. § 在所分配的商店内与同事及领导保持有效的沟通和充分的信息交流 § Ensuring the retail outlet is presented to the highest standard on a daily basis. § 确保零售店内每天呈现最高标准 § Take instruction from Shop Floor Team Leaders. § 遵从店内领班及店长的指导

.Job Purpose:    工作目的 To conduct selling, present merchandises and provide necessary product information to customers in order to ensure sales budget are met or exceeded. 引导销售，介绍物品以及为客人提供必要的产品信息以确保销售预算达到或超出目标 KEY RESULT AREAS 主要工作职责 1.     To attend to guests, perform selling and execute up selling strategies in order to achieve sales budget in respective outlet in charge. 对客销售，营运销售以及执行促销策略以达到所负责店面的预算 2.     To execute shop floor task lists as per standard operating procedures. 执行营运标准程序所设立的店面工作 3.     To ensure that excellent customer service is carried out as per trainings/guidelines. 按照培训/指导守则确保优秀的对客服务 4.     To always provide product knowledge and presentation to guests. 掌握产品知识并介绍给客人 5.     To ensure that the gallery is always presentable and excellent visual display is maintained. 确保店面整洁，摆设完好 6.     To carry out non-shop floor and/or administrative task lists as assigned by Sale Supervisor/ Operations Executive effectively. 执行销售主管/营运代理所分配的非店面行政工作 7.     To conduct and implement stock take as planned. 按照计划参与盘点 8.     To monitor stock movement and ensure stock control procedures are carried out effectively. 监察货物流动并保证货物控制流程得以有效实施 PERSONAL SPECIFICATION 个人能力描述 ·     Excellent English language skills 优秀的英语技能 ·     Good customer relations skills 良好的与客人沟通技能 ·     Positive outgoing personality 积极的开朗的外向型的个性

工作地点：新疆伊犁 岗位职责： 1、严格按照职业标准，热情的为客人服务； 2、负责整理、清洁客房，配送各种客房用品，为客人提供干净、舒适的客房和环境。 3、跟进套房内餐饮服务，确保订单得到相关部门胡跟进并准时送达，并做好房间用餐服务回收及清洁； 4、认真填写工作日志，特殊情况做好记录并及时向主管反映； 4、规范着装，做的“三轻”：说话轻、动作轻、走路轻、营造良好的环境； 3、检查退房，按规范处理宾客遗留物品，及时报告上级和前台； 4、及时解决客人提出的需求，安抚和处理客人的投诉，超出权限及时报告上级； 5、时刻提高安全防范意识，发现可疑的人和事，立即报告上级； 6、每天按照规范进行布件、消耗品等客用物品领用、清点、补充、下班前清洁工作间、工作车、清洁工等； 7、做好客房和工作间钥匙及对讲机领用、保管和交接工作； 任职资格： 1.身体健康，服从管理，做事利索，能吃苦耐劳；酒店客房清洁相关工作经验1年以上。