Make sure that all works done
or service on each and every AV sound are properly recorded on his logbook and
on the equipment record card.
确保所有AV设备,音控设备,灯光所进行的维护保养工作都记录在工作日志和设备档案卡。
Trouble- shoots AV
sound-related problems within the F&B
排除酒店餐饮部内的与AV 音控关的故障。
Oversee maintenance and
handling of equipment used.
检查设备维护情况和使用情况。
Ensure timely reporting of
malfunction or maintenance deficiencies to appropriate area.
及时报告设备故障和维修缺陷问题。
岗位职责
·1.Responsible for guest satisfaction and serving food and beverages.
负责客人满意度和餐饮服务。
· 2.Carry out pre-service duties and mis-en-place.
做好服务前的岗前职责和准备工作。
· 3. Ensure all fixtures and operating equipment is in good working condition.
确保所有的设施和操作设备处于良好的工作状态。
· 4.Takes every opportunity to be a “sales person” and promote special events, promotions and facilities.
抓住一切机会成为一名“销售人员”,推广特殊活动、促销活动和设施。
· 5.Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
向上级报告销售记录,客人投拆、解决办法及所涉及的人员或设备。
岗位要求
1.1年以上相关工作经验
2.性格开朗,乐观
3.有耐心和恒心
·1.In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
当经理不在场时,负责人才的监督和管理指导,确保部门的正常运行。
· 2.Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉,并负责将所有投诉进行记录和跟进解决。
· 3.Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系 .
· 4.Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施
任职资格
1.有相关工作经验者优先.
2.具有强烈的事业心和责任感,高尚的职业道德,良好的纪律修养.
3.身体健康,精力充沛.
4.良好英语听说能力.