该职位为工程部和防损部负责人,需要有消防和工程工作经验,具有消防相关证书优先
POSITION SUMMARY
职位概述:
Responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.
对酒店和所有设备的有效运行负责,辅助维护和维修服务及保护业主的资产。酒店建筑方面及地面和外部设施的维护也包括在工作职责范围内。
Fully manage the hotel security department to provide customers and employees with a safe hotel environment. Comply with local occupational health and safety regulations, emergency measures, safety or other use regulations, as well as brand codes and local regulations
全面管理酒店安保部,为顾客和员工提供安全的酒店环境。遵守地方职业卫生与安全规定、应急措施、安全或其他使用的规定,以及品牌规范和地方规章制度。
RESPONSIBILITIES
职责:
ž Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property.
针对酒店的工程支持、环境控制和运行效率等各方面向高级管理层提供建议。
ž Ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works program’s and engineering plans and ensuring that performance against there are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.
通过制定设备维护保养预算、资产使用计划及工程部工作计划,采取定期监督和检查各项设备的运行,确保工程部能够有效地进行财务管理。负责全部维修费用的成本控制、编制部门成本费用的预算和执行情况汇报,同时提交上级管理审核。
ž Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.
协助控制资本项目计划,与管理层保持联络,确保按公司方针和政策编制预算和有效分配资金。
ž Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
通过建立节能目标,记录维护保养、定期将实际情况与目标比较并进行汇报,来规划、执行和管理一个能源管理计划。
ž Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.
通过进行定期的关于节能及相关事宜的教育和培训项目保证员工对能源管理的了解,以便能够
以节能的意识来有效操作设备。
ž Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.
确保有效管理酒店内的建筑环境控制和节能系统,以对酒店的收益做出贡献。评估、控制和记录能源使用,执行并改良节能系统。
ž Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.
确保快速提供技术支持服务,并随时地、预先地满足个人的需求,使客人保持高满意度。保证客人的安全和舒适,礼貌、高效率的处理客人任何的需求。
ž Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfills all compliance requirements.
通过定期对政策和安全程序的审查以确保各项法规、法令和消防规定的执行。确保所有法定的测试和检查按时进行,并妥善保存所有与测试、检查相关的记录和资料。
ž Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
挑选、培训和发展并组建一支积极主动、具备良好资历的维修保养小组,从而确保为酒店提供技术过硬的工程部员工。在工程部门内部开展日常工作抽查,评估相关员工的绩效和生产效率。
ž Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.
与建筑师、室内设计师和管理层相互协作,完成升级改造项目和专项项目工作,以维护和确保酒店有形资产保持良好状况。
ž Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.
执行并管理预防性维护程序,从而确保所有机电系统和设备的有效运行。对酒店定期进行检查,密切监控酒店实物资产和设备的运行状况。确保所有预防性维护计划得以有效执行和定期更新。
ž Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s Quality Assurance Program.
通过积极参与酒店的质量保证的计划,对酒店高标准质量控制做出贡献。
ž Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.
密切监督外包商,确保所有相关工作执行,降低成本,提高经济和技术效率。确保所有工作均按照合同、租约、服务协议和担保证书规章制度予以执行。
ž Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.
确保工作质量,无论是内部员工或者是外包员工所完成的工作质量应符合工程部规程和标准。
ž Contribute to the effectiveness of management decision making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments.
代表工程部出席管理会议和员工会议并与其他部门负责人保持定期联络,从而对管理决策的效率起到促进作用。
ž Work with Human Resources on manpower planning and management needs
与人力资源部在人力资源规划和管理需求方面进行合作。
ž Work with Director of Finance in the preparation and management of the Department’s budget.
与财务总监一起编制和管理部门预算。
ž Establish good communication and good will with informal leaders and relevant members of local community
同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉。
ž Coordinate and organize the day to day operations of the department including planning and controlling
协调和组织本部门的日常运营工作,包括计划和控制。
ž Manage the develop and implementation of departmental standards
承担制定和执行部门工作标准的管理工作。
ž Ensure all patrolling, inspection and escort duties are performed to a high standard
确保按照高水准执行所有的巡视和检查工作。
ž Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
密切关注并保持既定行为准则目标,如未达标,应采取相应措施。
ž Ensure firearms and other weapons are not carried by staff when on duty
执勤时确定员工不携带武器及其它凶器。
ž Supervise emergency drills
监督指导紧急情况演习。
ž Oversee the security department including layout of security personnel and their detailed and regular training
监督安保部日常工作,包括安保人员的布岗及日常训练。
ž Perform leadership training for all senior security personnel
对所有高级安保人员进行领导能力方面的培训。
ž Check and analyze all incoming reports to formalize action plan
分析检查所有报案记录并制定行动计划。
ž Maintain the loyalty and discipline of all security personnel
保持所有安保人员的纪律性和忠诚度。
ž Ensure all security personnel as well as hotel’s staff are adhering to P&P and security procedures
确保所有安保人员及酒店所有员工遵守各项安全法规。
ž Establish good cooperation with hotel’s senior staff with other hotels
与其他酒店的高层员工建立良好的合作关系。
ž Coordinate with the local investigator in crimes & accident handling and investigating
协助地方当局调查处理犯罪及事故案件。
ž Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
为特殊活动指定安保工作计划(如研讨会、大型会议、政府要客、婚庆等)。
ž Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉有关财产安全、紧急救助、消防和其它危机事件的处理方案,并能够安全谨慎地使用设备。
ž Initiate action to correct a hazardous situation and notify supervisors of potential dangers
指定处理危机情况的工作方案,并向上级领导报告存在的潜在隐患。
ž Log security incidents and accidents in accordance with hotel requirements
按照酒店要求有效记录安全事故事件。
ž Participate in prepare the Security Manning and Budget.
参与安保部人员编制和预算的制定。
ž Provide adequate training as a trainer to staff for their career development.
作为培训者为部门员工职业发展提供充足的培训。
ž Motivate and involve in multifunctional talent pool to ensure the realization of hotel’s overall business objectives.
亲自参与、并全力支持酒店多功能人才发展计划,以保障实现酒店整体经营目标。
ž Complete the other tasks which assigned by the leader.
完成上级布置的其他任务。
ABILITIES / KEY COMPETENCIES / SKILLS
能力、关键资质、技能:
ž Good communication skills.
良好的沟通能力。
ž Good communication and writing skills.
良好的交流及写作能力。
ž Proficient in the use of Microsoft Office.
熟练使用微软办公软件。
ž Working knowledge of local laws, investigation methods, fire codes and life safety codes.
具有本地法律、调查手段、消防规范及生命安全规范的工作知识。
ž Problem solving, reasoning, motivating, organizational and training abilities.
具备较强的问题解决、推理、号召、组织及培训能力。