•According to the local fire regulations and the relevant national fire laws, the relevant fire safety system of the hotel is stipulated.
根据地方消防条例和有关国家消防法规定本酒店的有关消防安全制度。
•Responsible for formulating the relevant safety work system of the hotel departments, as well as the standard operating procedures for the facilities and equipment of the hotel fire center.负责制定酒店各部门有关消安全工作制度, 以及酒店消防中心设施设备标准操作程序。
•Have certain responsibilities for the fire safety of the hotel and the normal operation of fire fighting facilities and equipment, and report problems to the safety and security manager or deputy manager in time.
对酒店的消防安全及消防设施设备正常运行负有一定责任,发现问题及时向安全保障经理或副经理汇报。
•According to the characteristics of the hotel position, it is responsible for the fire safety knowledge training of all staff of the hotel and the use and operation of fire fighting equipment.
根据酒店岗位特点负责对酒店全体员工进行消防安全知识培训以及消防器材的使用和操作讲解。
•According to the requirements of cooperation with the hotel engineering department to develop the hotel fire fighting facilities, equipment normal operation standards, according to the standard to develop the department of security on the hotel fire facilities, equipment inspection standards.
根据要求与酒店工程部合作制定酒店消防设施,设备的正常运作标准,并根据该标准制定安保部对酒店消防设施,设备的检查标准。
•According to the characteristics of fire safety, identify the key fire safety departments or parts of the hotel and participate in the formulation of fire safety systems and safe operation systems.
根据防火安全特点,确定酒店重点防火安全部门或部位并参与制定防火安全制度及安全操作制度。
•Regularly check the implementation of the hotel fire safety system, and put forward rectification opinions and plans.
定期检查酒店消防安全制度执行情况,并提出整改意见和方案。
•Responsible for the training and drill of the hotel's volunteer firefighters, so that they can accurately operate according to the fire alarm plan in the fire alarm state, and regularly conduct simulated fire emergency evacuation plan drills in the hotel.
负责对酒店义务消防队员培训,演练,做到在火警状态下能准确按火警预案操作,并定期在酒店内进行模拟火警紧急疏散方案演练。
协助保安部经理发展,完善,监督酒店的安全系统,包括消防安全,员工和财产保护。
To assist the Security Manager in developing, implementing, monitoring and evaluating the hotel’s safety and security procedures, including fire safety, associate and asset protection.
确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。
Ensures services
provided by the Department are always available and are always carried out to define
Standard with the utmost efficiency, consistency and courtesy as detailed in
the Department Operations Manual.
按要求出席所有会议并作出贡献。
Attends and
contributes to all Meetings as required. 确保所有员工始终提供礼貌和专业的服务。
Ensures all associates
provide courteous and professional service at all times.
礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报,并及时回馈和跟进。
Handles guest and associate
enquiries in a courteous and efficient manner, reporting complaints or problems
if no immediate solution can be found, whilst providing feedback for a prompt
follow up.
了解关于员工及行业关系的法律、法规,理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable in
statutory legislation in associate and industrial relations, understanding and
strictly adhering to Rules & Regulations established in the Associate
Handbook and the Hotel’s policies concerning fire, hygiene and health &
safety.
积极参与员工福利、安全、发展及健康的活动,并给予建议、咨询和真实、恰当的反馈。
Is actively involved
in the welfare, safety, development and well-being of associates providing
advice, counselling and truthful, diplomatic feedback.
确保高标准的个人形象和仪容仪表。
Ensures high
standards of personal presentation & grooming.
与客人和同事保持基于良好工作关系的接触。
Maintains positive
guest and colleague interactions with good working relationships.
始终展现负责的管理和行为,并以积极的形象代表酒店管理团队和凯悦酒店集团。
Exercises
responsible management and behaviour at all times and positively representing
the
根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。
Responds to requests
to undertake any reasonable tasks and secondary duties and to changes as
dictated by the Hotel, industry and company.
Duties and
Responsibilities工作职责:
· Establish good communication
and good will with informal leaders and relevant members of local community
· 同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
· Coordinate and organize the day
to day operations of the department including planning and controlling
·协调和组织本部门的日常运营工作,包括计划和控制
· Manage the develop and
implementation of departmental standards
· 承担制定和执行部门工作标准的管理工作
· Ensure all patrolling,
inspection and escort duties are performed to a high standard
· 确保按照高水准执行所有的巡视和检查工作
· Monitor and maintain all
product and performance standards and ensure action is taken when standards are
not met
· 密切关注并保持既定行为准则目标,如未达标,应采取相应措施
· Ensure firearms and other
weapons are not carried by staff when on duty
· 值勤时确定员工不携带武器及其它凶器。
· Supervise emergency drills
· 监督指导紧急情况演习
· Oversee the security department
including layout of security personnel and their detailed and regular training
· 监督保安部日常工作,包括保安人员的部岗及日常训练
· Perform leadership training for
all senior security personnel
· 对所有高级保安人员进行领导能力方面的培训
· Check and analyze all incoming
reports to formalize action plan
· 分析检查所有报案记录并制定行动计划
· Maintain the loyalty and
discipline of all security personnel
· 保持所有保安人员的纪律性和忠诚度
· Ensure the all security
personnel as well as hotel’s staff are adhering to P&P and security
procedures
· 确保所有保安人员及酒店所有员工遵守各项安全法规
· Establish good cooperation with
hotel’s senior staff with other hotels
· 与其他酒店的高层员工建立良好的合作关系
· Coordinate with the local
investigator in crimes & accident handling and investigating
· 协助地方当局调查处理犯罪及事故案件
· Prepare security plan for
specific events (seminar, conference, government guest, with wedding etc.)
· 为特殊活动制定保安工作计划(如研讨会、大型会议、政府要客、婚庆等)
· Be familiar with property
safety, first aid and fire and emergency procedures and operate equipment
safely and sensibly
· 熟悉有关财产安全、紧急救助、消防和其他危机事件的处理方案,并能够安全谨慎地使用设备。
· Initiate action to correct a
hazardous situation and notify supervisors of potential dangers
· 制定处理危机情况的工作方案,并提示上级领导存在潜在的隐患。
· Log security incidents and
accidents in accordance with hotel requirements
· 按照酒店要求有效记录安全事故事件。
QUALIFICATIONS
AND REQUIREMENTS任职要求:
· Demonstrated ability to
interact with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Working knowledge of local
laws, investigation methods, OSHA requirements and fire codes and life safety
codes.
· 具有本地法律,调查手段,OSHA要求和消防规范及生命安全规范的工作知识。
· Problem solving, reasoning,
motivating, organizational and training abilities.
·
具有解决问题,推理,号召,组织和培训能力
This position is Assistant Security Manager for Holiday Inn Shaoxing and will be take in charge of daily operation of security department of Holiday Inn Shaoxing.
该职位空缺为:假日酒店-保安部副经理。主要负责绍兴世茂假日酒店保安部的日常运营。
·Establish good communication and good will with informal leaders and relevant members of local community.
·同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
·Coordinate and organize the day to day operations of the department including planning and controlling
·协调和组织本部门的日常运营工作,包括计划和控制
·Manage the develop and implementation of departmental standards
·承担制定和执行部门工作标准的管理工作
·Ensure all patrolling, inspection and escort duties are performed to a high standard
·确保按照高水准执行所有的巡视和检查工作
·Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
·密切关注并保持既定行为准则目标,如未达标,应采取相应措施
·Ensure firearms and other weapons are not carried by staff when on duty
·值勤时确定员工不携带武器及其它凶器。
·Supervise emergency drills
·监督指导紧急情况演习
·Oversee the security department including layout of security personnel and their detailed and regular training
·监督保安部日常工作,包括保安人员的部岗及日常训练
·Perform leadership training for all senior security personnel
·对所有高级保安人员进行领导能力方面的培训
·Check and analyze all incoming reports to formalize action plan
·分析检查所有报案记录并制定行动计划
·Maintain the loyalty and discipline of all security personnel
·保持所有保安人员的纪律性和忠诚度
·Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
·确保所有保安人员及酒店所有员工遵守各项安全法规
·Establish good cooperation with hotel’s senior staff with other hotels
·与其他酒店的高层员工建立良好的合作关系
·Coordinate with the local investigator in crimes & accident handling and investigating
·协助地方当局调查处理犯罪及事故案件
·Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
·为特殊活动制定保安工作计划(如研讨会、大型会议、政府要客、婚庆等)
·Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
·熟悉有关财产安全、紧急救助、消防和其他危机事件的处理方案,并能够安全谨慎地使用设备。
·Initiate action to correct a hazardous situation and notify supervisors of potential dangers
·制定处理危机情况的工作方案,并提示上级领导存在潜在的隐患。
·Log security incidents and accidents in accordance with hotel requirements
按照酒店要求有效记录安全事故事件。