1、Performs all duties as assigned by management
2、Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing 3、Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference
4、Maintains established par stock for operating supplies to ensure smooth operation
5、Make frequent suggestions to Management in reference to improvement of general operation,F&B promotions, cost control and profitability
1、及时完成酒店管理层所布置的所有工作
2、负责员工的工作安排及工资成本以确保足够的人员完成工作最大限度的利用现有的劳动力。根据预测、宴会预定及重要客人的人数来安排工作。如遇到紧急情况要做好相应地改动并与其它经理协调好工作
3、做好销售客人投诉、解决办法及相关人员、设备的记录
4、要保持足够的存货以确保本部的正常运营
5、给领导提出建议以提高工作效率促进销售并达到增源节支的目的