1. Doing negotiation with the business team and travel team about
operations well. Promote the guest bedroom positively. Expand the customer’s
source, on the premise that to meet the highest interest of hotel. Sign the
sales contract, and ensure sales plan would be finished.
做好与商务团体、旅行团体等进行业务洽谈,积极推销宴会餐饮消费,开拓客源,在满足酒店最高利益的前提下,签订销售合同,并确保销售计划的完成。
2.Deal with the letters and telephones about the meal and banquet booking
or meeting of major clients, welcome their visiting. Keep and develop the
business relationship well.
处理主要客户订餐、订宴会或会议的函电,接待他们的来访,与他们保持和发展良好的业务关系。
3.Do communication and coordination job well with all department, check
and implement about the contract administration and the arrangement of the
important banquet or meeting, ensure achieve the sales promise.
与所有部门搞好沟通和协调工作,检查落实合同执行情况以及较重点宴会或会议的安排,确保实现销售时的承诺。
4.Administering every task on the banquet meeting list, according to the
agreement which signed with the client.
宴会会议通知单上每项工作要根据与客户签订的协议执行,并注意店内安排合理与正确。
5.Set up each business negotiation profile. And set up the individual profile
of food and drink frequent guest.
建立各种业务会谈的档案。详细建立餐饮常客的个人档案。
6.If the job needs, on behalf of hotel attend the lunch and cocktail
party, introduce the hotel to guests.
如工作需要,代表酒店出席会议、展览会、研讨会和庆典活动。
7.Set up and keep the record about the related data of customer and sale.
建立和保持客户销售及其它有关数据的记录。
8.Protect the benefit of hotel; obey sales and activity rules of hotel
strictly.
维护酒店的利益,严格遵守酒店的销售和活动规程。
9.Keeps two-way communications between clients and hotel, ensuring clients
are kept updated with latest development in hotel, and senior management are
kept updated on changes in companies, market events, market trends, customer
feedback on hotel and competitor activities.保持与客户之前的双向沟通,确保客户及时了解酒店的最新发展情况,并及时了解公司变化、市场事件、市场趋势、客户对于酒店及竞争对手活动的反馈。
10.Maintains updated records and call results, potentials, productivity,
competitive information, rate history, etc. in Fidelio.
保持随时更新记录和电话结果,潜在客户、生产率、竞争者资料和房价历史等。
11.Produces daily & weekly productivity reports stating leads,
tentative and confirmed bookings and lost business, and corrective actions
taken.
制作每天和每周销售报告,并初步确认预订及生意损失,并采取纠正措施。
12.Reporting sales activity and result in daily or weekly sales meeting.
参加每日或每周销售例会并汇报销售成果及提出建议。